Assistance with poor speeds since switching from P...

Hi all,
New BT customer looking for some help.
I was previously with Plusnet, and receiving 37mbit download, and a lowly 2mbit upload.
I recently switched to Infinity 2 (6th June), and have allowed for the initial settling in period.
It was quoted to me by the lady in sales at the time:
Roxy: 49.4Mb download
Roxy: 10.9Mb upload Now
Roxy: As long as it states that and showns Infinity, the above confirmed speed will be the speed you get with this package
Having run the BT speed test, following the instructions implicitly I am actually getting:-
30Mb download
5.6Mb upload
I get similar speeds from other independant speed test sites.
It's clear to me something is wrong, either my IP profile is capped in the region of 30Mb or this is all my line can accept once my upload speed is increased, can someone investigate this please as the 49.4 originally quoted is clearly not being received? Evidently from previous fibre usage with a different supplier my line is capable of at least 37Mb download and I presumed that Inifinty 2 would push this further, which is the reason I switched.
Many thanks for any assistance,
Chris.

Hi Chrisoldinho
Welcome to the forums.
Have you reset both the Home Hub and Openreach modem? If you still experience the slower speeds send us an email using the contact us form in my profile.
You can click on this link in the section 'About Me'.
Thanks
Stuart
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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Since switch from pc to mac epson R800 producing lousy photos.

Recently switched from pc to mac pro. Using Epson R800 printer. Cinema Display is calibrated using spyder pro. Mac driver downloaded from Epson seems to work okay altho setup is quite different from PC. Really not very good, actually. Prints are really very poor, not acceptable by any standard.
Have rechecked with Epson and apparently I have the newest driver for mac os x.
Anyone got any ideas???

Yep, know all that. The problem that seems to exist is the inability in the mac to control all of the usual features that were previously controllable when this printer was setup on the pc.
I downloaded the mac driver for this printer from Epson but peculiarly in CS3 it does not allow for all functions. Why? Wish I knew.
So, downloaded it again, just in case a file or whatever went missing on the first download. Same thing happens. Not all printer controls are usable.
Oh and nope I do not have the gutenprint or whatever it's called listed so that's not the problem.

Poor Speeds Since the Start Of January in kent Inf...

Right,
i have had infinity 2 since August last year and always had a steady 70-75mb down and 18-20mb up, well that was until the start of January and the best i can get is 55mb down and 12mb up. I have a Asus router running off and openreach modem as i am not a fan of the HH5 they sent me (cant even use your own DNS!). This set up works really well for me.
I have rest both the router and the modem: still the same. connected directly in to the openreach modem:still the same. I have seen a few post on here which seem to say the same thing about a drop in speed since January.
Any ideas?
I have run the wholesale spped test which seem to say my ip profile is down, why would this be???:
Solved!
Go to Solution.

Vwsplitty1980 wrote:
1. Product Name: HomeHub5
2. Serial number: +076284+1414004976
3. Firmware version: v0.07.01.0235-BT (Type B) Last updated [Unknown]
4. Board version: 01
5. VDSL uptime: 0 days, 00:03:08
6. Data Rate: 18999 / 60421
7. Maximum Data Rate: 29820 / 88651
8. Noise Margin: 9.4 / 7.6
9. Line Attenuation: 0.0 / 12.5
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 0.1 MB / 0.5 MB
12. Broadband username: [email protected]
13. BT Wi-fi: Yes
14. 2.4GHz wireless network/SSID: BTHub5-5M5R
15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4GHz wireless security: WPA2 Only (Recommended)
17. 2.4GHz wireless channel: Automatic (Smart Wireless)
18. 5GHz wireless network/SSID: BTHub5-5M5R
19. 5GHz wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5GHz wireless security: WPA2 Only (Recommended)
21. 5GHz wireless channel: Automatic (Smart Wireless)
22. Firewall: Default 23. MAC Address: 9c:80:df:bd:b6:ac
24. Software variant: -
25. Boot loader: 0.4.3-BT (Fri May 30 23:34:17 2014)
Looks like DLM has capped your speeds in order to deal with some instability it has detected on your line. The noise margin is above the target of 6 so your speeds should recover after the line has been stable for about 10 days.
If you found this post helpful, please click on the star on the left
If not, I'll try again

Disasterous email problems since switched from Eudora to Mail

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Really appreciate your assistance! My hosting people are being no help at all. I'm very familiar with "edit server list" - have been there often. It is my hosting person who tells me their logs show that none of the various emails I failed to receive on the first sending - for which I expand the headings and forwarded to him - have ever reach their server and therefore something's going wrong "out there" and they're not responsible. He even just suggested I sign up with gmail for my email service since I've been so much trouble to him. I've had an email address on my own server for ten years now - [email protected] - and don't want to change it!
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Trouble with e-mail since switching to gmail accounts

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So, what would you use if you had several computers your email came to?
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Lastly, will IMAP work on Verizon's Blackberry.
Not certain not having a BB, bit I+ suspect so.
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Let's work on that angle.
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Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
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Reboot.
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/Users/YourUserName/Library/Mail/MessageRules.plist
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Since switching from Chrome, I can't print .pdf attachments directly from my gmail. Please help.

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notreadytomakenice wrote:
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Hello,
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This is the reason that the BC4J project will create an <appmodulename>AM interface and a <appmodulename>AMClient Implementation that you include on the client side if you expose any methods in your app module. You should access them by casting it to the interface, NOT the appModuleImpl class. If you stick to using the interface, then you should be fine.
So to keep your implementation flexible, you should do this on the client to access your custom methods on your app module:
The BC4J project should generate the following classes:
AppModule Name = MyCustomAM.xml
AppModule Implementation = MyCustomAMImpl.java
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import my.bc4j.model.package.common.MyCustomAM;
// Call custom method on App module
MyCustomAM am = (MyCustomAM) panelBinding.getDataControl().getApplicationModule();
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I am having the same problem (XI) and going nuts.
Visually, all the fields appear to be flush with each other.
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All fields and headers are of size .7.
I have made sure that each subsequent field starts at position x + .7.
So column 1 begins at X =3.
Column 2, is X = 3.7
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etc.
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I have these emails:
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3 google
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I was happily running 4 displays from my 2 graphics cards (9600XT and 9200) under 10.3.9. 3 x DVI (one of which is with the ACI adapter) and 1 running via VGA to a plasma TV. The 3 displays running from DVI were all "name" recognized and all resolution options were available.
I have now upgraded to 10.5.6 and suddenly two of the displays are recognized and I am only given a single, low resolution option on the other two - also on these two affected displays, display the Leopard background (the Universe pic) is mainly blue - almost like when you have a loose cable (but they are not).
The problem is not card specific i.e. it seem to effect one socket from each card.
I have tried swapping the displays between the cards and when I do the alternate display is then recognized so it can't be a problem with any of the displays either.
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Assistance with DNS - RFC 1918 response from internet

Hello - I recently noticed some errors in my DNS log. I looked into the errors and it seems that I do not have any empty zones setup. Everything is right in SA, however it does not seem to be correct in the actual config. files. The following is a sample of my log. Does anyone have an idea what's going on/what i need to do to resolve this issue. Any help is greatly appreciated.
15-Mar-2010 09:19:49.130 client 192.168.89.254#3054: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 10.141.168.192.in-addr.arpa
15-Mar-2010 09:19:49.183 client 192.168.42.143#64936: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 143.42.168.192.in-addr.arpa
15-Mar-2010 09:19:50.779 client 192.168.90.164#53186: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 115.42.168.192.in-addr.arpa
15-Mar-2010 09:19:56.864 client 192.168.89.254#3072: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 32.44.168.192.in-addr.arpa
15-Mar-2010 09:19:57.968 client 192.168.89.254#3075: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 62.144.168.192.in-addr.arpa
15-Mar-2010 09:19:58.085 client 192.168.90.164#61319: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 138.42.168.192.in-addr.arpa
15-Mar-2010 09:19:58.306 client 192.168.89.254#3081: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 2.50.168.192.in-addr.arpa
15-Mar-2010 09:20:03.593 client 192.168.89.254#3090: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 1.109.168.192.in-addr.arpa
15-Mar-2010 09:20:06.830 client 192.168.89.254#3093: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 100.1.254.10.in-addr.arpa
15-Mar-2010 09:20:10.162 client 192.168.42.116#61482: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 116.42.168.192.in-addr.arpa
15-Mar-2010 09:20:12.379 client 192.168.42.116#52028: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 116.42.168.192.in-addr.arpa

No, you're still not (quite) getting it.
The addresses in the log are from computers in our network
You mean the client address, right? not the address of the host that was being looked up.
. If I am reading the log right, our clients are querying a root server when they should be querying the local DNS
No, that's not what it's saying.
Given the log line:
15-Mar-2010 09:19:49.130 client 192.168.89.254#3054: view com.apple.ServerAdmin.DNS.public: RFC 1918 response from Internet for 10.141.168.192.in-addr.arpa
This means that the client (on your network) at 192.168.89.254 asked your server for the reverse DNS lookup for 192.168.141.10.
Since your server doesn't know anything about 192.168.141.10 it queried the root server and got back an RFC1918 response (because no public server should ever respond to a query for a 192.168.x.x address).
The point is that your server queried the root server, not the client on the network. This is exactly the same as if the client requested a name lookup for a domain that the server didn't know about - it would query the root servers to find out where to get the answer. At no point, though, does the client query the root server and, indeed, since you're seeing this log entry it means the client is correctly configured.
I have no idea where to troubleshoot,
What's to troubleshoot? As long as you don't expect to be authoritative for 192.168.141.x there's no issue here (other than maybe why the client requested that address in the first place). In short, this kind of thing happens all the time and I wouldn't think twice about it as long as 192.168.141.x is not one of your networks. If it is then clearly your machine isn't setup to handle that zone which might be something to address. You haven't yet stated whether you expect to resolve 192.168.141.x addresses or not.

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You can try these steps in case of issues with web pages:
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*Hold down the Shift key and left-click the Reload button
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*Press "Command + Shift + R" (Mac)
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
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"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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