"Assistant - for ipad with office edition" problems. Not as advertised.

Bought the above product through the app store.
Looks nothing like the screen shots and does not do what its says (e.g. spreadsheet does not have tabs, tool bar etc) - in fact its a stripped docs to go.
I want my money back.
Anybody how I can do that from apple before I go advertising standards etc in the UK...?
How does this happen, I thought Apple vetted apps...
Regards
OaB

I doubt the problem is with your DSL service. The Transceiver speed correspond exactly to what the 768/Kbps plan would provide. The transceiver statistics say that your DSL link is running at Kbps on the downlink side, and Kbps on the uplink side. That is the provisioning for the old 768/128 Kbps plan. If you cannot get a Kbps downlink, and/or Kbps uplink it isn't because of the DSL link.
The DSL link runs at the lower of either the provisioned speed, or the highest speed your DSL Modem can negotiate with the Central Office Equipment. You are at the provisioned speed.
So either the problem is further upstream (beyond the DSL connection ), or on your computer, perhaps due to anti-virus, or firewall settings.
You might want to run a network analyzer program such as http://miranda.ctd.anl.gov/ from the Argonne National Laboratory, and take a good look at the details of the test.

Similar Messages

Have a new iPad with ios6. Will not send emails. Addresses are valid but get notice each time that recipient was rejected by the server. No help on web site, and Apple's only manual is for previous os version. We miss Steve Jobs.

Have a new IPad with IOS6. Will not send emails. Addresses are valid but get notice each time that "recipient was rejected by the server." Apple has apparently neglected to put out a manual with IOS6 and the previous manual has no indication of what to do. Really miss Steve Jobs.

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

"The software required for communicating with the iPod is not installed..."

I realize my explanation of my problem is long-winded, so if you want a shortened version, here it is:
I've followed all the instructions trying nearly everything, and no matter what I do, iTunes gives me the error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software." My G5 iPod (60GB) works on two other computers (both without any music on them), so I assume there something wrong with my computer and not the iPod itself.
Now for the long-winded story of the last eight hours of my life...
I just got the Generation-5 iPod Video (60GB) a today and I'm having problems already. I followed the instructions and installed the iPod software and then plugged in my iPod (iTunes has been on my computer for a while now). I was expecting iTunes to open after plugging in the iPod, but my device manager only detected and installed "a new device". I manually opened iTunes and got an error saying: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
After re-installing the iPod software and iTunes, and restarting my computer countless times, I came looking for help here. I found this page, which seemed to outline my problem exactly. My computer recognizes the iPod as a drive, but iTunes won't have anything to do with it. I have all the symptoms outlined in the heading, so I hoped to solve my problem there. I followed the instructions step-by-step, and after the final restart, I open iTunes to get the same exact error message.
I decided to determine whether there was a problem with my iPod or if it was my computer. I plugged my iPod into my uncles's powerbook, and got to the point where I can name and configure my iPod. I expected it to work flawlessly on a Mac (which it did) but there is no way for me to continue using a Mac (after tomorrow) for my iPod. This formatted the iPod for a Mac, so I went to another (different from the original) Windows computer, clean of any iTunes and iPod software, and followed the instructions exactly as they're supposed to be followed. After the installations, I plugged in my iPod, and although iTunes didn't open, I was able to format back to Windows and name my iPod (a step in the right direction). I should note that my (anti-iPod) computer is a Windows XP Pro, and the working one is Windows XP Home Edition. This was all well and good, until I remembered there was no music on this computer. So my iPod is completely working there, but there isn't anything I can do with it.
Next, I came back here and browsed around the discussion boards, hoping to find somebody with a similar problem to mine. There seems to be alot of errors concerning iTunes not recognizing the iPod, but none of the solutions I tried worked for me, including changing the drive letter. I get the "iPod Service Error" while trying to restore to factory settings through iPod updater.
Of course, I could transfer all 32GB of music from one computer to another, but the second (working) computer isn't mine and I won't have access to it in a couple months. It would be most convenient if I could get my iPod working on my own computer. Any help would be appreciated, especially from somebody who has solved this problem or know how to solve this problem.
P.S.
Here are some other minor details that my be important, but I didn't feel they were worth including.
- My brother has his iPod mini set up on my computer, under a different user login. He gets the same error once in a while, but re-installing iTunes always solves the problem for him. I had him try solving my problem his way, but nothing worked for him either.
- My computer is an AMD Athlon 64 Processor 3200+, 512MB RAM with Windows XP Pro SP2 installed. My internal hard drive is partitioned, using the letters C, D and H (C being my system files, D used for recovery files and H for my applications and games). My E drive is used as a DVD/CD-ROM Drive, and drives F and G are reserved for virtual drives (none have been running during this entire ordeal). My external hard drive uses the letter I, and I manually set my iPod to use the letter J (I've never used 'J' for anything else before).
- Yes, I have downloaded and installed the latest versions of iTunes and the iPod software.
- I'm assuming there is a problem with my computer and not my iPod, since it worked on both other computers I tried. I'm hoping it's as simple as changing a registry file or cleaning out (yet another) temp directory.

Solution to "Software required for communicating with the iPod is not installed"!
I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
Here is what worked.
1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
2. Log in as an Administrator
3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
3.1 Go to Start menu --> Run.
3.2 Type in "regedit".
3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
3.4 Right-click on IPodService.IPodManager
3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
3.4.2 On the window that launches, click on "Advanced..."
3.4.3 Click on the "Owner" tab.
3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
3.4.5 Hit "OK".
3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
3.4.8 Hit "OK".
3.5 Repeat procedure for the "iPodManager.1" key.
3.6 Now right-click and delete both of these keys.
I think that's all that's required, but I also searched through the registry and deleted the following keys.
4. Other keys I deleted:
4.1 HKEYCLASSESROOT --> IPodManager.IPodManagerUI.1
4.2 HKEYLOCALMACHINE --> SOFTWARE --> Apple Computer Inc. --> iPod
I think that's all I deleted, but I'm not positive. I seached for instances of "ipod" using the Find... and Find Next functions under the Edit menu.
5. Exit out of the registry editor.
6. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
Hopefully this helps!
Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
Mark

SOLUTION to "Software required for communicating with the iPod is not insta

Folks, I can not take credit for this.....you should send your checks to MarkinMadison. I've included his post in it's entirety. For me, this was the Holy Grail !!
My only comment is make sure when you are in the registry that you hit the "apply" button to change and add things.
This probably won't solve everyone's problem but it clearly solved mine (and I tried all other "solutions"), as well as Mark's.
Apple: please find out who MarkinMadison is and either cut him a big check or offer him free Ipods for life.
"Solution to "Software required for communicating with the iPod is not installed"!
I battled this same problem for about 5 hours. Going through re-installations, the "5 R's", all these discussion boards. Nothing worked.
The problem is that iPodService was repeatedly crashing after minute or so. You can verify this by hitting Ctrl-Alt-Delete and noting that iPodService is missing from the process list (sort by image name), or by right-clicking on My Computer and selecting "Manage", then going to Services and checking out the IPodService service - if it gives you the option to "Start", then it's not running.
Here is what worked.
1. De-install iTunes and iPod (if you have the updater installed) completely by going to Start --> Control Panel --> Add/Remove Programs. Also delete the C:\Program Files\iTunes and c:\Progam Files\iPod\bin directories. (Don't worry, this doesn't affect your saved music files.)
2. Log in as an Administrator
3. Go into the registry (note this is dangerous - you should be careful) and remove the iPod entries that the uninstaller misses.
3.1 Go to Start menu --> Run.
3.2 Type in "regedit".
3.3 Go to HKEYCLASSESROOT --> IPodService.iPodManager.
There are two keys here, iPodManager and iPodManager.1. In my case, I did not have permission to view either of these. I think this is the root cause of the problem. I think the installer can't properly update these because it doesn't have permission. So you need to change the permissions:
3.4 Right-click on IPodService.IPodManager
3.4.1 Select "Permissions..." A warning will appear saying you don't have permission, but that you can change permissions.
3.4.2 On the window that launches, click on "Advanced..."
3.4.3 Click on the "Owner" tab.
3.4.4 Select a valid account (the one you're logged in under) under "Change Owner To".
3.4.5 Click the checkbox that says: "Replace owner on subcontainers and objects."
3.4.5 Hit "OK".
3.4.6 Back on the main Permissions window, hit Add and add the same account as a valid user.
3.4.6.1 Where it says "Enter the object names to select", type in the account name, e.g. "Smith".
3.4.7 Click on the "Allow" checkboxes for "Full Control" and "Read".
3.4.8 Hit "OK".
3.5 Repeat procedure for the "iPodManager.1" key.
3.6 Now right-click and delete both of these keys.
3.7 If you can't delete, you might need to open up the keys and repeat the procedure on the sub-keys.
4. Exit out of the registry editor.
5. Re-install iTunes. I re-installed iTunes and reconnected the iPod, and everything worked.
I want to repeat that editing the registry can completely mess up your computer if you modify the wrong things, so only do this if you're comfortable, and be extremely careful.
Hopefully this helps!
Apple support people: assuming this works, please add it to your solutions page, and feel free to reimburse me for spending half of Christmas figuring this out.
Mark"
Dimension 4600 Windows XP

I have also posted the same question, earlier today. I purchased two for my children and cannot get the iPod to communicate with the computer. I have the iTunes software on my system, but during the installation process I cannot click the NEXT button, once I plug the iPod cable in. The computer does not detect it. I have tried all 6 USB 2.0 ports. I even removed the Dell Jukebox and MusicMatch programs. I am not a computer savvy person - just a mom who wants to give these to my children for Christmas. This is the first "chat" site I have even registered on. I am so very frustrated. Hopefully, this can be resolved.

HT1695 My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It used to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

My new iPad with Retina Display is not able to connect to the Wi-Fi of my new Time Capsule. It use to connect, but now it just spins and spins and never connects. I've tried rebooting everything many times.

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Can I use Keynote for Ipad with my PC?

Can I use Keynote for Ipad with my PC?

Unfortunately, this is not true either. For some reason, when you export to PDF, and open the PDF on a PC, it often says it cannot read the font and you get a PDF that looks like it's very sick.
I'm not sure exactly how PDF works, but I don't know why it needs to be able to read a font correctly? I thought PDFs were readable on anything because it basically printed the document on a page, which is why you cannot edit it.

I connected my iPod to my PC and got a message 'The software for communicating with the iPod is not installed correctly.

I connected my iPod to my PC and received a message box that read "The software for communicating with the iPod is not installed correctly. Please reinstall the iPod's software." Not sure what I need to do. I did uninstall all of my iTunes and related software components and then reinstalled the latest version of iTunes but that did not correct the problem and I now can't access my iTunes library at all.

Another thing is that iPod Touch shows up fine...I've tried every other ipod from older 4gig Nanos to 120gb Classics and none of them work..this is really annoying!

VS Exp 2013: Unable to create the Web site ... The components for communicating with FTP servers are not installed.

I have MS Visual Studio Express 2013 It has worked fine for many months and then suddenly (I have made no configuration changes or added new programs) when I try to publish I am getting the message:
Unable to create the Web site 'ftp://ftp.xx.xx/xxx.org.uk/www/htdocs'. The components for communicating with FTP servers are not installed.
(I have replaced actual name with x's).
I had a similar problem some months ago and found that saving all files, closing VS 2013 and re-starting the program fixed the problem. This time it has not.
I am at a loss to know how to take this forwards. I do not use IIS.
Any help would be appreciated.
Michael.

Hi Michael,
For web site development, so you use the VS2013 express for web, am I right? We have to make sure that it is not the VS version issue.
As you said that it worked well before, did you install other add-ins or tools in your VS IDE like
Xamarin or others?
Maybe you could disable or remove all add-ins in your VS IDE, test it again.
please also install the VS2013 update 4 in your side.
Best Regards,
Jack
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Compare iWork/Office for Mac with Office Windows

I am an expert PC user switching to mac...
I am moving toward google apps, but their doc program is not nearly as robust as MS WORD (windows). So, I need a sophisticated word processor...
I have iWork 09 (bought it with the computer) and am considering buying MS Office for mac. I would prefer to use iWork (that is, an apple program), but don't want to go through the learning curve to find out it too is not powerful enough.
Is there a web that reviews/compares iWork/Office for Mac with Office Windows? Or does anyone have any personal experience on how they compare? This would help me make the decision by learning only the one I will ultimately use.
THanks
Bob

BobInIndy1 wrote:
I am an expert PC user switching to mac...
I, too, was a Windows vet until I switched in '03. My fiance has been on Mac since college--her Powerbook Duo (w/ OS 7.5) still works.
I am moving toward google apps, but their doc program is not nearly as robust as MS WORD (windows). So, I need a sophisticated word processor...
Ditto. Google Apps are probably another year or two behind what desktop apps offer.
I have iWork 09 (bought it with the computer) and am considering buying MS Office for mac. I would prefer to use iWork (that is, an apple program), but don't want to go through the learning curve to find out it too is not powerful enough.
I think that is what has made Office the standard for so long (and Wordperfect before it)--people don't like change...they like upgrades and enhancements, but not dramatic change. The learning curve for iWork
Is there a web that reviews/compares iWork/Office for Mac with Office Windows? Or does anyone have any personal experience on how they compare? This would help me make the decision by learning only the one I will ultimately use.
Speaking as someone who owns Office 2008, I can tell you that Word '08 is dramatically slower than Pages; it is nothing like Office '07 (or earlier) for Windows. Word '07 demands a fraction of the RAM that Word '08 for Mac does, which may or may not be releated to the legacy support for older formats that Office '08 includes.
Word does include a decent grammar checker, equation editor, and APA/MLA citation tool; however, Apple went a different route and made Pages instantly compatible with Mathtype and Endnote. My fiance is a math professor that teaches calculus, so she is no-doubt used to having to include mathematical equations and tricky text arrangements for exams, quizzes, and lesson plans; she used to use Word, but last year switched to Pages ('08) and loves it. When we downloaded the demo for iWork '09 and saw how well Mathtype integrated, she's a happy camper.
I haven't been all that impressed with Office '08, at least not as much as I was with Office '07 for Windows. I never thought I'd say it but I think money is better spent on iWork '09, and later getting Endnote or Mathtype (if needed), than purchasing Office '08. That's my take on it, and I've been using Word/Office since 6.0 on Windows 3.1.

Is there any pen for iPad with retina display ?

Is there any pen for iPad with retina display ?

Yes. The Bamboo stylus is fully supported. Only the soft rubber tipped side. The Pen side obviosuly not.
Note all stylus that work with the iPad are noticeably thicker than a pen or pencil, so precision is not something you'll get much of.
Look at the link I provided, all those stylus work with iPad. See if you like one of those. Or if you can fnd one of those were you live.

When I sync my iPad with iTunes it does not update the play count? Is there a setting I need to change?

When I sync my iPad with iTunes it does not update my play counts. Is there a way to make this happen?

Are you using iTunes Match by chance? I had no problems whatsoever with play counts synching between any of my devices until I started using iTunes Match. I turned it off and magically my play counts synced. Once. Hasn't happened again though.

I copied mp3 files from a usb stick and they appear in music folder in finder and on iPhone/ipad with itunes match but not in iTunes?

I copied mp3 files from a usb stick and they appear in finder in my itunes media/music folder and on my iphone and ipad with itunes match but not in the itunes library?

Not working. And it didn't used to be a problem. iTunes can find the songs with Search Library, but doesn't show in any index (by song, artist or album). Finding with Search Library offers to play or add to Up Next, but neither actually does anything. Using File-Add to Library does nothing as well. The only way I can get the new files to play is to find in Finder and Open with iTunes.
I suspect Apple is trying to drive me to buy from iTunes store. Not gonna happen. If they don't fix this, I'll find another player.
This worked fine before OSX 10.8.

I restored my iPad 2. I'm unable to re-download "Newsweek" purchased issues. It is an "in-app" purchase. I'm tapping "Restore All Purchases" in the Newsweek for iPad app, but it is not restoring. I see the "Buy" button next to a purchased issue.

I restored my iPad 2. I'm unable to re-download "Newsweek" purchased issues. It is an "in-app" purchase. I'm tapping "Restore All Purchases" in the Newsweek for iPad app, but it is not restoring. I see the "Buy" button next to a purchased issue.

Hello Wh1t3ym0u53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

How to know via PowerShell "did user install office on his computer with office 365 or not"

Hello. Sorry for my english.
Subject: How to know via PowerShell "did user install office on his computer with office 365 or not"
I set to users Office 365 ProPlus license, that allows a user to install Office on up to five computers. I want to know, user use this opportunity or not, install office or not.
User can view his installation in the Office 365 portal:
But how I (like admin Office365) can view this information? Maybe via PowerShell?
Thank you...

Hi,
Please see the
blog, I copied the part of here:
====
Viewing a list of Office 365 ProPlus installations
A user can see which computers she has installed Office on by signing in to the Office 365 Portal and going to the
software page.
Only the signed in user can see this information. Even if you are the administrator for your organization's Office 365 subscription, you can't see this information in any of your Office 365 administrative views. This also means you can't deactivate
a user's installation of Office on a specific computer. More on deactivation in a bit.
====
If you have further question about Office 365, I recommend you post the question to Office 365 forum:
http://community.office365.com/en-us/f/148.aspx
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

The software required for communicating with the ipod is not installed corr

I just purchased a 60 gb ipod about 3 days ago and have been trying to sync it with itunes since. i have synced the ipod with itunes on two other computers but when i try to connect it to my itunes the error message "the software required for communicating with the ipod is not installed correctly" message always comes up. i have done almost everything possible including removing itunes and reinstalling it several times. if anyone can help me...please feel free
thanks

Here you go, Please read the whole topic. I'am sure this will help you:
http://docs.info.apple.com/article.html?artnum=93716

"Assistant - for ipad with office edition" problems. Not as advertised.

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