At a complete loss.....problems downloading Java

I had Java on my laptop for ages and never had any problems until recently where it just wouldn't let me use it, kept getting an error message saying there were components missing...or something like that.
Completely removed it from my laptop (well I thought I had) and tried downloading it again. The automatic download would do nothing, but shows up when I do control-alt-delete in processes. Can't end the process though.
Tried manual download, same problem...when I go to run it by double clicking the icon, nothing happens but again shows in processes.
What am I doing wrong, and does anyone know how I can solve this?
Many thanks
Michelle

reboot?

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