AT&T 10.2 OS updadte for US costumers

         I am a AT&T costumer is the US i own a Q10 , does anyone have any idea with AT&T will release the update. I have been asking this same question now for a while and have been told to use an autoloader and install the update myself   I have not had any luck doing that. I have called my AT&&T rep that we have for your business to ask if he knows anything about the update and he has not called me back.   My current OS is 10.1.2030 , I would like to be able to use the autoloader for the update if i am able to.
                                 Thanks for any help.
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