AT&T or APPLE STORE

Please give me advised
I want order iphone4, which one should I go to? AT&T store or Apple store? Thank you

at&t... you will get your phone within 48 hours with free overnight shipping.. there's people who ordered from apple in july and still haven't got their phone or a ship date.. i think its a HUGE difference. just make sure its at&t online

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How do you remove credit card from apple store ios7

How Do You Remove Credit Card From Apple Store With IOS7

After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information

How can I get a refund from another country that does not have an Apple Store?

While going to the US for the summer, I went to the San Francisco Apple Store.
I saw the Apple Gift Cards, and I was wondering if they would work on my Taiwan Apple ID, so I bought a $25 gift card and a 4 cards bundle pack each with $10 inside.
But then now, coming back to Taiwan, I realised the gift cards was only valid for US users so I asked for support from Apple
and this is what they replied:
I understand that you are unable to redeem the gift card to your account, the card purchased in another country. I know you must be eager to get this issue resolved at the earliest. I can do my best to help you.
Jonathan, I'm sorry to inform you that, iTunes Gift Cards are only redeemable in the iTunes Store for the country that is listed on the back of the card. I apologize for any inconvenience this may cause.
This did not help me at all...
There is only resellers in Taiwan, so there is no way I could get a refund from Taiwan
so what should I do in order to get my money back?
Or in other ways, an exchange upon other Apple products?

I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

If I wanted to replace my iPhone 5 at the Apple Store, do I need to bring everything that came with the box, or just the iPhone?

My new iPhone 5 is currently having problems with the wifi. I can't connect to my home network unless I am right next to the router. Even then there are only one or two bars. When I am in a public place like Starbucks, I can't find any wifi networks. I plan on bringing it to the Apple Store and getting it replaced. Can I just get the iPhone replaced, or do I need to replace everything (box, manuals, headphones, etc)?

all you need to bring is the phone that is all they need to replace then that is all you need

If I have my iPhone 5 replaced at a Apple Store, can I have the colour of the device changed?

My iPhone 5 is faulty as its battery is overheating. I was thinking about taking the phone to an Apple Store for a replacement. Will I get to choose the colour of the phone or will I recieve the same colour?

It might help to think of the Apple Store Genius Bar in the same way that you would think of an auto mechanic's service bay. Imagine that you have towed in a disabled car to have it fixed. When the repair is done, the mechanic hands you the keys to a different model with a different engine and different option package. Great deal right? As I'm sure you can imagine, real life does not work this way.
You will only drive out with the same model that you towed in. If you want a different model, your solution is not in the service department, but on the sales floor. The Apple store is no different.

I have a four month old Iphone 4, from the Apple store, And seems like every day something stops working on it. Today I can't hear the person thats calling, but they hear me fine. Anyone know how to fix this?

That is just the most recent problem. Other problems are the screen freezes all the time, and it won't scroll or do anything. Another is my keyboard lags as I type. another problem, is with some of my apps are constantly crashing. And It is not the apps itself per se, because my friends can be using the same app, and they are fine. Another would be emails not pushing. I will have some emails that show up, some will say I have new emails, but open to check and nothing there. Then other times i will have like 17 emails all show up at once, with some being sent days before. Another problem is my Wifi turns itself off all the time. Even when I am sitting less than 10 feet away from the router. And When I add new contacts, they are visible for a few days, then all the sudden they are nowhere to be found. Sometimes it will at least save the number in my contacts, and no name or other info. And other times it doesn't save anything. These are just a few of the many problems.
Because I got this phone shortly after the new IOS7 update, I thought since I had read about problems others were having after updating, may have been the reason I was having some initial problems. But they have only grown to more problems, and not getting better.
Has anyone else had these same problems? Do I just have a bad phone? If you have had any of these problems, were you able to get a fix and how? Any help would be greatly appreciated.
Thanks

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

My ipod touch will no longer download new apps after i updated via apple store.How can i get the updates deleted or correct the problem moving forward?

My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?

Basics from the manual are restart, reset, restore.
Try those

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new Ipome and Ipad. and Ipad. Now I'm told I need to upgrade my operating system. The apple store gave me conflicting instructions. Any suggestions? Thanks

I have a macbook 4.1 with osx10.6.8 and just added memory (2gig) so I could sync my new IPhone and Ipad. Now I'm told at the apple store that I need to upgrade my operationg system. They said they couldn't help and gave me conflicting advice about what to do. Any ideas? Thanks you!

There are three models of MacBook that comprise the 'macbook 4.1' category, and each of them a little different; however other than 'macbook 4.1' the other thing they have in common is they all are considered Early 2008. Two are white, one black, polycarbonate case, Core2Duo 2.1GHz, 2.4GHz white, 2.4GHz black.
So if you can determine which one, if any of these, is the model build year and spec you have, that would be handy. Did you tell whoever you spoke to the serial number of your computer, so they'd know by looking up the specs to see what the supported maximum RAM upgrade capacity was, and other minimum requirements to make any upgrade to Mac OS X 10.6.8 at all?
If you have the serial number you can do a lookup to 'indentify by serial number' online, and use that information to determine if the computer needs even more RAM to take it past the minimum for Snow Leopard 10.6.8 and then get it ready to upgrade (via paid download from App Store, Snow Leopard gets you that far) and see what the next supported OS X full upgrade would be for the hardware limitations on that old MacBook.
If your MacBook IS a 4.1 build, the highest OS X it could run if it has the 2.4GHz cpu, is Lion 10.7.5. That would be an upgrade from the App store, available to OS X 10.6.8+ computers that access it online. And I kind of doubt how supported a newest iphone etc may be in lion.
everymac.com has a fair amount of information across many years of Apple computing hardware...
Here's the three MacBooks that share the 4.1 designation; first shipped with as much as 1GB RAM upgrade and the other two only a 2GB RAM*, (one white/one black color) according to this information...
• MacBook "Core 2 Duo" 2.1 13" (White-08) 2.1 GHz Core 2 Duo (T8100)
• MacBook "Core 2 Duo" 2.4 13" (White-08) 2.4 GHz Core 2 Duo (T8300)
• MacBook "Core 2 Duo" 2.4 13" (Black-08) 2.4 GHz Core 2 Duo (T8300)
...as seen here: http://www.everymac.com/systems/apple/macbook/index-macbook.html
*But according to MacTracker (free: download database) http://mactracker.ca
these MacBooks can use more RAM in aftermarket specs as much as:
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
To get more information use a service such as this...
•identify by serial number:
http://www.powerbookmedic.com/identify-mac-serial.php
The Apple? store or whoever you talked, to may have been as accurate as they could be without further research. Could be you may have a newer or older MacBook, which would change whatever later OS X it could run past 10.6.8. And to go past Snow Leopard, you need to download the last bits for 10.6.x to be able to go and get any later upgrade. The ones that may let a newest iphone or ipad work with it, are past SL10.6.8
Anyway, as you further verify the model build year and configuration specifications, report back.
Good luck & happy computing!

Is there any way to find out if an apple store can replace a macbook air battery whilst you are there before you go there?

My MacBook Air has come up with the Service Battery warning and isn't holding charge as well as it used to. I expect the battery needs replacing.
How do I find out if an applestore can replace it there and then?
I've been told I need to go online to book a genius appointment, and online the nearest apple store is one that can service macbook air laptops. However, when I go online and select book genius appointment for mac at this applestore it says "There are no available appointments at this store".
When I speak to apple on the phone, I am told, it is not possible to tell me on the phone whether apple stores have spare batteries or not for my macbook air.
On Tuesday I may have time to go to this apple store (Liverpool) without a genius appointment, but not to the next city (Manchester Trafford Centre). When I look for appointments at the Trafford Centre, the only available slot in the next 7 days is on Friday which I cannot do as I am not in the country. It is not possible to book further forward.
So, I really don't want to be going on a wild goose chase trying to find somewhere that can provide and fit a new battery.
Any suggestions greatly appreciated as to how I can get a new battery fitted for my macbook air as soon as possible.
As this is not a rant or complaint (my previous post was removed), I also would like to clearly provide the same constructive criticism as included in my previous post. When the problem "Service Battery" is highlighted by the laptop, in this "connected world" we live in, I think excellent customer service would be being able to book a genius appointment from your laptop with 1 or 2 clicks and also to be able to buy and reserve a battery to be fitted there and then.
As my macbook air is critical for my work and I used it 7 days a week, I really need to be able to replace on applecare customer service to fix this. Thanks.

call them, tell them you NEED a new battery installed, and they need to tell you when they can do it. That is their job to help you! Give pushback if necessary.

What if you can't sign in to your order from Apple Store?

I can't sign in to Apple Store with my Apple ID; I can sign in everywhere else except there.
I have a $1,151.00 order pending, and it's shown there when I enter order number, but then to make changes or correct the address (and many other things) it asks you to enter with your Apple ID. I try this but my order is not shown there.
And of course there's absolutely no email address where you can send questions for such a problem; in fact, there's not even a forum for Apple Store where you can POST a question like the one I'm posting here. (I just posted it here, in desperation, because it's iPads that are part of my order; no where else to ask such a question !!!)
Does anyone know what I could do? I cannot call the phone number because I'm out of the country. I have to do everything via email and forum postings.
Thanks.

Is there some family member in the stores that can call for you?
Have you emailed Apple to see if they'd research it for you?
Other than that, I have no ideas......

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple. We want to host the app elsewhere. How do we host our DPS app on our client's website?

What is a quick alternative to launching an enterprise DPS app if Apple Store rejects the App? We are under a major deadline and can't wait for Apple to approve. We want to host the app elsewhere. How do we host our DPS app on our client's website? Thanks.

Unless I misunderstand the question, you can't do what you're asking to do. Apple doesn't allow you to bypass their store and host public apps on a website. The exception is an enterprise app, which requires an Enterprise account with both Apple and Adobe. This type of enterprise app can be distributed only within the company. If that's what you want to do, you can learn more here:
Digital Publishing Suite Help | Creating viewer apps for private distribution
Distributing enterprise iOS viewer applications with Digital Publishing Suite | Adobe Developer Connection
Another option is to add the development app to several devices and use those for your demo.

I can not to sign in my app id to apple store, pls help me

Why I can not to sign in to apple store?

Hi dungpv1976,
This article contains steps to try when you can't connect to the iTunes Store, and would also be recommended for issues with the App Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers!
- Ari

I'm trying to change my phone case, i have the bumper that screws in if i goto the apple store will they unscrew the case for me?

I have the bumper case that screws in so it doesn't fall apart, but i want to take it off. Will the apple store unscrew the case for me? or would i have to go to At&T to have them screw it off?

Hey,
I can confirm what xtremecaron has said, Apple will defo not remove the bumper for you. Best bet is to try different screwdrivers.

Could I pre-order an iPhone 5 in my local apple store and I have it mailed to my house?

Is it possible for me to go to my local apple store and pre order an iphone 5 and have it mailed to my home address? If I was to pre order it at the apple store would I have to go through AT&T to buy the phone or could I just buy the phone? Would that change the price too? I plan on getting the 16GB.

You don't preorder in the Apple Store. You preorder on-line. It will be mailed to your home address. Apple has not yet announced an unlocked iPhone 5 in the U.S. so yes, you would need to select a carrier.

White MacBook dead or dying. Apple Store store screwing me.

I have had an unfortunate event. Two days ago my white MacBook has started to misbehave. I have turned it on, and it powered itself off after a minute. It probably did that about 4-5 times. Eventually, it booted and stayed on for the rest of the day. This has happened with a fully charged battery and plugged-in. Since it has worked for the rest of the day, I did not think more of it. Weird boots have happened before rarely.
Yesterday, it booted fine, but the keyboard was misbehaving. The option key was stuck in the ON postion without being physically pressed. Some letters worked, others created the option+letter key combination.
So, I have taken it to the Apple Store. I have a got a call an hour later saying that he removed the top case and found a small stain in the bottom-right side of the keyboard, which according to him is evidence of liquid damage. The warranty has been voided. The warranty was actually going to expire today on the 14th.
I find this highly suspicious. I have taken great care of it. Besides a scratch or paint transfer on the bottom case next to the exhaust, which I have no idea how it happened, and yellowing of the touchpad, it looks like new. I have read that the MacBooks turn yellow, mine has in less than a month of use. Maybe, due to heat, it has turned yellow or brown inside.
It's pssible they saw that my warranty was going to expire today and thought to screw me. If it's going to expire in one day, why help him?
They want $230. $130 for the top case. $100 for work. I told him to disassemble it further due to the weird boots. I have not yet received a call back if he has found more damage.
I've seen laptops taking a bath. You could float Noah's ark on them. They have major flooding stains from coke, smoothies, and other beverages. I don't drink that suff, nor have I on the day in question, nor did anyone else use it.
It's my only machine. My only means of communication with the planet is my iPhone. Suggestions?
Thank you.

So, I thought that I should give an update. After the initial quote for $230 ($130 for the top case and $100 for work) to fix it due to liquid damage, I decided to wait a few days before going back to the Apple Store to research the issue. After a few days, I went to the store. The tech who quoted me the price was not there. When I asked when he will be there, I was told that they can't give out his schedule. One of the Genius Bar employees gave me a new price: $750. A new white MacBook is $900 with the education discount.
When I heard that price, I told him to keep it. I decided to call Apple customer support. I spoke to a few people until I have eventually been redirected to someone called Jen. I explained to her that the Apple Store won't give me a straight answer nor have they proven to me that liquid damage has occurred. She wrote some notes down and said that she will email me a case number. She also said that I should take it back, try to have another tech look at it by speaking to a manager, try to take it to another store, or ship it to a depot. That email never came. She lied to me.
I decided against talking to a manager. There was another person there with an iPod. They told him that they haven't found anything wrong with it, but if he wants to buy a new one and trade the old one, he'll get a 10% discount. He was very disappointed and expected that answer.
Clearly, I think that due to the ***** economy, they are pressured to sell to keep the store afloat and deny warranty claims. I decided against speaking to the manager. He would be the one pressuring them.
I took the laptop back. It was dirty and had a few new scratches. I bought a top case from eBay. It's a factory second grade B, AKA scratched to ****, and some of the metal inside was bended, but I straighten it as much as I could. My old one hand an yellow touchpad, but no scratches. I found a YouTube video on how to disassemble and remove the top case. It's 19 screws and it takes about 5-10 minutes. For that work they were going to charge $100. Since they do this all the time, it probably takes them 10 minutes to disassembly, replace, reassemble. They charge more than a lawyer. What a ripoff!
Once I removed the top case, I was in for a shock. There was NO stain. Also, none of the Liquid Submersion Indicators (LSI) were triggered. Those LSIs are sensitive. They turn pink to red from humidity. Actual liquid does not have to touch them. They were all white. One might think that he was nice enough to clean up liquid residue if that was the case. I very much doubt that. The laptop had dust and hairs in it. If the tech had taken the time to clean up a stain, he would have spent 10 seconds with an air can to blow the dust and hairs away. This leads me to believe that he may not have disassembled the MacBook in the first place. He may have assumed that there was liquid damage on the right side since parts of the keyboard stopped working.
After installing the new top case, everything works. There are no issues whatsoever. I'm going to write an email to Steve Jobs because I've been cheated.

I bought the wrong gift card. I wanted to buy an itunes gift card but instead I accidentally got Apple store gift card via email. How can I buy an itunes gift card using my apple store gift card?

I Wanted to buy itunes gift card but instead I got apple store gift card accidentally how can I buy itunes gift card using my apple store gift card?

You can't from Apple, they don't let you buy iTunes gift cards with an Apple Store gift card. You could see if a different store in your country might let you (though they possibly won't), or try selling the card to somebody e.g. family, friend, eBay etc

AT&T or APPLE STORE

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