If I have my iPhone 5 replaced at a Apple Store, can I have the colour of the device changed?
My iPhone 5 is faulty as its battery is overheating. I was thinking about taking the phone to an Apple Store for a replacement. Will I get to choose the colour of the phone or will I recieve the same colour?
It might help to think of the Apple Store Genius Bar in the same way that you would think of an auto mechanic's service bay. Imagine that you have towed in a disabled car to have it fixed. When the repair is done, the mechanic hands you the keys to a different model with a different engine and different option package. Great deal right? As I'm sure you can imagine, real life does not work this way.
You will only drive out with the same model that you towed in. If you want a different model, your solution is not in the service department, but on the sales floor. The Apple store is no different.
Similar Messages
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I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.
You're welcome.
I would advise against that for the reasons I provided.
Could I have my iPad 2 for the new one paying the difference between their values?
No. Sell the existing yourself and use the proceeds to purchase a new iPad. -
Can i get an iphone replacement in an apple store if i bought it online?
my iphone 4s has always been shutting down randomly ever since i bought it. Since I bought it online, will i be able to get an iphone replacement in an apple store?
Schedule an appointment with the Genius bar and let them evaluate the device. Where it was purchased (online or in store) is not relevant.
Keep in mind though, warranty and service are only available in the country where the device was originally sold by Apple or their official reseller. -
Can you get a battery replacement at an Apple store while you wait? What would the rough cost be, out of warranty?
I am not sure what device you are trying to replace the battery on, but usually the battery is at least 30% of the cost of the device from what I have read. Apple likes to keep a monopoly on batteries I think. I have never seen them replace a battery at the store, usually they have to ship it out. You can find batteries for sale online, but you will have to crack the device open yourself.
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If I buy iPhone 6 at an Apple Store, Can I use another country USIM?
If I buy iPhone 6 at the Apple Store, Can I use another country USIM?
I mean, is it unlock phone? It can use any mobile company (three, EE, Vodafone....) and any country USIM?
Is it would warranty? Can I repair in any country? if I buy iPhone6 or 6+ at an Apple Store.
I don't want a contract so I will buy an iPhone6 at AppleStore in Bright.
I want to know exactly. I need to make sure about the warranty, country unlock. Like that...Apple has not announced when it will begin selling unlocked iPhone 6.
As of now, they do not offer an unlocked option. -
IPhone replacement in HK Apple Store?
Hi, I bought my unlocked iPhone 4S at a local mobile shop in Singapore early this year and lately the phone has hung and reset by itself on a number of occasions. I cannot even update the phone over the air. Is it possible for me to have it check or even replaced it at the Apple Store Genius Bar in HK? Or do I have to have it repaired or replaced locally in Singapore itself? Many thanks for any guidance & advice.
The warranty is only valid in the country of original sale (The EU is considered 'one country' for service and warranty purposes.)
If you bought it in Singapore, you will have to take it back for service in Singapore. -
HT204053 2 iPhone 5's one Apple ID - Can I have 2 linked to the same itunes account?
My partner and I use the same itunes account. We have both just upgraded to iPhone 5 and have had the odd problem using the same Apple ID. Can anyone tell me if I can or how to get 2 Apple ID's linked to the same itunes account. If we have two have 2 itunes accounts my partner won't have access to all my music etc.
Can anyone give me the best course of action?
RegardsYou can have as many iPhone and other iDevices as you want associated with your iTunes account.
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My phone slipped out of my hand landing face down on my kitchen floor. the screen is now cracked. nothing else is wrong with my phone and I want to only replace the screen. I don't see a need to get another phone if mine is fine (besides the big crack on the front.) I want to know if I take my phone to an apple store.. will/ can they replace the screen only? I'm not worried about price and I know warranty doesn't cover accidental damage.
Not many Apple Stores are equipped to repair iPhone front glass. If your local Apple Store did, it would be $149. Chances are, though, you will need to pay $229 for a replacement phone.
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Iphone 4 keeps freezing even a lot of times resetting it...
If you still have warranty, yes you should be able to replace it. My ipad mini speakers had a rattle to it, and they just gave me a new ipad on the spot.
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My iphone 4 brought in apple store , but now SIM-free
I have brought an iphone 4 in London Apple Store .And i have discovered my iphone 4 have a frequent problem when i came back to Edinburgh ,so i went the apple store in Glasgow and the staff in there have returned a new one to me .BUT the one they have returned,is Locked (the SIM card only available in UK).Now i am in China , and my iphone doesn't work for three months.
The promise that Apple Online Store have made is SIM- free. I want to know what can i do when i get back to Edinburgh. And what Apple Store can do for me by the mistake of the staff have done?Call them and ask them.
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Hi,if i buy iPhone 4S unloced from Apple Store,It will work in Azerbaijan ?
Hi,if i buy iPhone 4S unloced from Apple Store,It will work in Azerbaijan ?
The App Store is now available in Azerbaijan starting July 2011, so you're in luck. The App Store Azerbaijan has will contain apps, podcasts, iTunes U courses and royalty-free books. There are a number of Azerbaijan-centered apps in the App Store as well, so you're in luck.
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Can I order spare parts for my iPhone and have them replaced in an Apple store near me?
Can I order spare parts for my iPhone and have them replaced in an Apple store near me?
pretty sure apple don't sell spare parts at all
but try google there are some who does sell parts if they are official and if it matters if they are not I have no idea -
I have the iphone 5 and it hasnt been a year yet and my lock button wont work. If I take it to an apple store can I get it replaced since its still in the 1 year manufacture warranty?
Within the warranty period, unless the failure was caused by accidental damage it will be replaced for free.
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i do not have a computer. but i did purchase music on my iphone. is there any way that my local Apple Store can transfer my music from my defective iphone to my new iphone?
You can do it yourself.
Open itunes store, click Purchased.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i have an unlock iphone 4s that i buy it not from apple store can and i broke the screen can i repair the screen i apple and how mich is it if yes??
Not covered by warranty. If you make an appointment at an Apple store, you will be offered an out of warranty replacement. Cost is US $199 for an iPhone 4S.
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