Attachments not viewable in conversation view in Outlook 2010

We have an installation of Outlook 2010 on XP Pro SP3, and when the inbox is set to view by conversation and there are messages that contain attachments within a conversation, I will open the message that contains the attachment, but there will be no attachment
visible either at the top of or within the body of the message. If I change the inbox view to a view other than by conversation and then open the same message, I can see and open the attachment just fine. How can it be fixed so that I can interact with attachments
while in conversation view?

Hi,
After reproducing your situation, I can view the attachment with in a conversation.
Regarding this situation, I suggest let’s click “reset view” then test this issue again. If the issue still persists, let’s repair
the Outlook.
Hope it does help. If the issue still persists, please let me know.
Best Regards,
Nick Wan

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Attachments not viewable in conversation view in Outlook 2010

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