Australian Creative Cloud subscription price reduction for existing clients??

Adobe reduce Australian Creative Cloud subscription price as they have been ripping us off.
Do we automatically go on to the reduced subscription price?

Hahahaha! What a honeymoon! Are you an Adobe employee?
I received this today, after my credit card was charged 29.99 USD (includes tax) and I had to sign up for the "New" special low rate which is 29.99 PLUS tax bringing my month of May membership (I had no choice of start date) to over $33 USD (including tax). Oh yes my dear colleague, the price of membership is going up. But there's no way in god's green earth that I ever, ever will pay $600 per year for the pleasure of making as little money as I do now. Read on:
Membership update: Call to lower your Creative Cloud renewal price.
Dear Christian,
Your Adobe Creative Cloud membership is coming up for renewal. Ordinarily, your renewal price would be US$49.99 per month, but because you’re one of our loyal customers, you qualify for a one-year renewal price of just US$29.99 per month.*
Call 800-945-9132 by May 21, 2014, to take advantage of this special offer. You can only get the savings by calling, so don’t delay.
The Creative Cloud Team

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CS6 Creative Cloud subscription also valid for CS7?

If I purchase Creative Cloud CS6 today and CS7 is avalable in e.g. two months - can I use the CS7 applications within my subscription too?

That's really a great point. Historically with Adobe software, "updates" has meant bug & compatibility fixes (which are always free for everyone), whereas "upgrades" has meant getting the next version and major new features (which are included now with CC). Lately the use of these terms has been a bit muddled. This post from Adobe's John Nack tries to clarify.

How could i use Creative Cloud subscription (one year) for two computers.. ?

I successfully istalled the programms in my laptop, where i resistered for one year subscribtion. And than i tried to also install the same programms in Imac. But this didnt recognize my subscription. I used already tiral version in this Imac. So now just ask the serial nr or to buy.. how could i do to ?

uninstall anything cc on your 2nd computer that you may have installed.
clean (http://www.adobe.com/support/contact/cscleanertool.html)
then download and install onto your 2nd computer the cc desktop app, Download Adobe Creative Cloud apps | Free Adobe CC trial
use the desktop app to install your cc programs.

How to assign Creative Cloud subscriptions into groups for each department?

What's the most effective way to manage CC-for-Teams subscriptions in groups?
It would be great if we could manage subscriptions in folders.
One folder per company department.
But at the moment I seem to have to manage all our subscriptions under a the Primary admin of our VPP purchasing agreement.
Is there a way to effectively separate departments on a CC-for-Teams plan?
Thanks in advance
Matt

Hi JBaumannMacMan,
Please visit the below link for Creative cloud deployment.
http://helpx.adobe.com/creative-cloud/packager.html
Do let us know in case you would require further assistance.
Regards,
Ashish

Expiring creative cloud subscription

My creative cloud subscription was originally for Photoshop CS6 only. I took advantage of the Black Friday offer of Photoshop and Lightroom for the same $9.95. I called Adobe and although there initially was confusion about how it all worked (I had already purchased Lightroom 5) they advised that they would cancel my account and initiate another. This was about Nov 21. Now I am receiving emails that my account has expired. I assume that this is in reference to the cancelled account but I really need confirmation that when this transitioned membership from paid to free expires, my paid membership on the new account will kick in and I will have uninterupted service?

Hi sszuter,
Welcome to Adobe Forum,
Yes you were provided CC at Adobe MAX 2013, regarding the extension, I have messaged you privately, please check.
Do feel free to inquire in future.
Regards,
Rajshree

Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

Is Adobe Bridge included in my Creative Cloud Subscription. I have the Photoshop and Lightroom subscription for Mac

Addendum: I can find this on Adobe's Acrobat DC FAQ page:
Can I get Document Cloud services if I’m an active Creative Cloud Member?
Yes. Many Creative Cloud plans include Acrobat Pro DC with Document Cloud services. Explore Creative Cloud plans.
However, if I follow the link to Creative Cloud plans, there is nothing to tell me whether Acrobat Proc DC is included in any of the plans. My plan is a yearly individual at $49.99/month.

Existing Business Catalyst Standard Partner & Creative Cloud Subscription

I am an existing Business Catalyst Partner (Standard Partner Plan) and thinking of purchasing a Creative Cloud Subscription. Can I access the 5 free web basic hosting packages via my existing Business Catalyst Membership? Or do I need to create a new Adobe ID?

Moved from the Creative Cloud to the Business Catalyst forum. They will be able to help you here.

Acrobat X Pro Creative Cloud Subscription Asking for Serial Number

I have a monthly paid acrobat x pro creative cloud subscription, but it keeps asking me to license my software and input a serial number. The trial period is done, so I cannot use this software that I am paying for.

Hi Laura ,
Please refer to the following link to find your serial number .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
You can log in to Adobe.com with your credentials and you will be able to see the serial number of that particular products under My Products section.
Regards
Sukrit Dhingra

I have a full creative cloud subscription, do I still have to pay for Forms Central?

I have Acrobat XI as part of my Creative Cloud subscription, why or do I have to upgrade and pay for Forms Central too, this seems a bit harsh and greedy in my opinion. I am just a single user.

Hi Chris,
On the trial period screen of Acrobat, please select 'License this software' and use your Adobe ID to license it.
The subscription is linked to your Adobe ID.
Please let me know if it worked for you or not.
Regards,
Ravi

Is it still possible for me to buy the student creative cloud subscription?

I am a student, but I also earn a bit of money in my freetime using an editing software similiar to Photoshop to complete a few design jobs.
Since I think that Photoshop is way better and I need other programms too, I would like to buy the creative cloud subscription.
Is it still possible for me to buy it as a student, when I also use it to earn a bit money? (max. 17.500€)

Lennart Söntgen wrote:
I saw that and read it already, but my question was if it matters that I would also use the programms to earn a bit money and not only for student purposes
Can I use Student and Teacher Edition products commercially?
Yes, Student and Teacher Edition products can be used commercially on your privately owned computer. They may not be resold.
See education FAQ here - https://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html
^Ani

Trial period has expired for legit CS6 Creative Cloud subscription??

Last night Adobe Application Manager upgraded itself. All well and good. It showed correctly what CS6 apps I had downloaded and installed previously.
I am a CS6 Creative Cloud subscriber with nine months to go.
Subsequently when I tried to start Dreamweaver or for that matter any other creative CS6 application, like Photoshop - I get the following error:
Your trial period has expired!
I have been using all installed Creative Cloude appd for the last 3-4 months with no problems! Why this now??
StellaC

The creative cloud subscription is fine but the whole 'license expired' license this software, you have 5 days left of your trial or 'please enter your serial number' (what serial number for the cloud ??) that seems to pop up at alarming rate on both of my machines.
As soon as I re-log on with my adobe id (which never seems to be logged in however many times I log in and say 'remember') it then 'activates' my subscription .. but never remembers by the afternoon!
The whole thing is just not very slick. It is not very impressive that every two or three days I have to keep re-activating etc the subscription to the cloud, sometimes it takes quite a few run arounds with the logon before it finally says ... 'yes, you are activated / subscribed etc or whatever'.
Surely with creative cloud, perhaps the applications could be re-written to realize that there is a creative cloud and that the person using the app is not requiring to buy the product or stop using the trial etc. I wonder is this happening all the time for all the users of the cloud ??
I can understand the cloud / Adobe need to check that the person is running a legit version but it is not going to leave a good impression with all the users if dialogs pop up all the time with odd messages saying about trial versions or 4 days left of your trial.
Just a simple dialog ... if a cloud member, 'please connect to the web to check activation etc'... and then allow the user to continue with the product.

Download Issue with Creative Cloud Subscription for After Effects

I am having an issue downloading After Effects using the Adobe Application Manager from Creative Cloud subscription. When I click download from the applications, AAM pops up but I do not see AE as part of the files or as an active download.
Suggestions?
CW

After Effects and Premiere Pro require 64 bit hardware and operating system.
Are you running a 64 bit operating system? If not, you will not see either applications available for download.

Price of the Creative Cloud Subscription is going up!

I love the Adobe Creative Cloud, don't get me wrong. But where oh where is the sense in raising the cost of membership especially to long time users. I've never bootlegged software in my career, which is a real career with training, college and I teach design. I feel like the boot is being put in now. I haven't been able to raise my prices in years, but software prices go up all the time. I think I'll get a job in another field if I end up having to pay $50.00 a month for software that at most would cost me $350 a year to upgrade regularly. Yeah I know I have access to the whole library of products but meh.

Hahahaha! What a honeymoon! Are you an Adobe employee?
I received this today, after my credit card was charged 29.99 USD (includes tax) and I had to sign up for the "New" special low rate which is 29.99 PLUS tax bringing my month of May membership (I had no choice of start date) to over $33 USD (including tax). Oh yes my dear colleague, the price of membership is going up. But there's no way in god's green earth that I ever, ever will pay $600 per year for the pleasure of making as little money as I do now. Read on:
Membership update: Call to lower your Creative Cloud renewal price.
Dear Christian,
Your Adobe Creative Cloud membership is coming up for renewal. Ordinarily, your renewal price would be US$49.99 per month, but because you’re one of our loyal customers, you qualify for a one-year renewal price of just US$29.99 per month.*
Call 800-945-9132 by May 21, 2014, to take advantage of this special offer. You can only get the savings by calling, so don’t delay.
The Creative Cloud Team

I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I currently have Lightroom 4 installed. Do I qualify for the discounted Creative Cloud subscription?

I have been given conflicting information from Adobe on this question. The forums and FAQS all said that you can install concerrently then uninstall when all is OK with the CC install. I decided to install the CC versions then uninstall the previously installed versions on my hard drive. The CC versions did NOT install if you have a current version installed. I called Support and was told to uninstall LR then install LR CC again. Guess what, no matter what I do, CC manager still thinks LR CC is installed even though there are NO files on my HD and I can not install it from CC again. There is no FAQ or workaround posted on this website to resolve this. Now I have NO LR.
I learned a lesson...do not believe what you read on support websites or what you are told on the support phone line. So...You can NOT install them back to back. If you have LR previously installed before installing CC, then you download and install LR CC, it will NOT install the CC version if it finds a current version on your PC. So either keep what you have OR backup your current stuff and uninstall the current apps. Make sure that you are signed out of CC on the website AND on your CC desktop app. Reboot then sign in to your desktop CC app again, then download all your apps only after the CC manager does not have them listed at the top as currently installed apps, only on the apps to install list.

I have a creative cloud subscription for myself and 2 other colleagues but cannot add the other 2 colleagues as users. How do I do this?

I have a creative cloud subscription for myself and 2 other colleagues but cannot add the other 2 colleagues as users. How do I do this?

Hi American,
I checked you account and I found that you just have 1 seat in your Creative Cloud account. You need to add a license from the top right corner on your Team admin page.
You can follow the article: Creative Cloud Help | Manage your Creative Cloud for teams membership which will help you to add a license in your Team account.
Let us know if you face any troubles while doing that.
Thanks,
Ratandeep Arora

Australian Creative Cloud subscription price reduction for existing clients??

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