Author Name in Support Forum

How to Change Author Name in Support Forum??

It's not possible to change this by yourself but please send me a PM with the alias you want and i'll change it for you.
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Support forum screen names is wrong

My screen name is wrong. I specified my screen name to be "Jimmy-Jay" but Midler got tacked onto the end. That came from a question asking me to enter the letters I saw in an image to stop non-human interaction with the support forum.
I looked all over for "my account" or something like that to go into to fix.
How can I fix this?
Thanks.
Jimmy-Jay

Hi,
This should be fixed now Let us know if you have any other questions.
Thanks,
SunshineF
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
Rules of Participation

Change profile name on support form

Can anyone tell me how do I change my profile name on this support forum?

Hello,
You cannot...once created, it is permanent. To change would require admin access...if really necessary, click the "Report Inappropriate Content" link on the left side of any of your posts and ask for the change you desire.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem changing author name in commention tools

Hi Forum
Whenever I do commenting in Acrobat 8, it will use my short name as author.
I would like to change that, and I don't want to change properties for each and every comment.
In the Acrobat preferences, I have unchecked "Always use log-in name for Authors name" under Commenting, but Acrobat still uses "Login name" under Identity.
Is there a way to get Acrobat to use the Identity:Name preferences instead?
Kind regards
Lars

You also need to change the comment name in the tooll and then 'use as
default' option ....
Jon

I log in to 'HP Enterprise Business Community' and 'Consumer Support Forums' with the same username?

Hi,,
I am expecting that I must use a different user ID to log in to each of 'HP Enterprise Business Community' and 'Consumer Support Forums.'
However, I am logged in to both with the same user id.
Then, how to get to my subcriptions I posted in each forum?
Although I log in to the 'HP Enterprise Business Community ' and Consumer Support Forums' with same user name, when clicking on my user name while logged in to 'Consumer Support Forums'. , then I only noticed my posts posted at this forum. However, thos posted in HP Enterprise Business Community, I didn't find them. To see them, then I must click on my usename while logged in to HP Enterprise Business Community.
Could you please confirm this for me?

The Enterprise and Consumer forums are separate communities. Even if you use the same username, you need to go to them separately to view your subscribed threads.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Support forum password reset email not received...

I'm trying to login to the support forums. I have my user name, rsmith79. What I thought was my password apparently isn't. I tried multiple times to get a password reset email sent to me but I haven't received one. And yes, I'm using the correct email address to request one. I was stuck having to create this new account. I want to get access to my old account. Please help.

Have we got a password reset feature now then ? I had not noticed !
* EDIT yes link is https://support.mozilla.org/en-US/users/resendconfirmation and I imagine that may only work with the correct and original email account.
You only seem to have made one other post [/questions/816588], but that is now old and unanswered and was closed by this forums automated systems.
(Previous profile link [/user/397761 rsmith79] & [/users/edit current] )
Have you got any other questions you need answering ?

A ADDT SUPPORT FORUM

There is no support page for this product, and NO, adobe.com/support IS NOT a support page for this product. There is no ADDT zone.
Since I'm not in US I have to call from outside US, and... GUESS WHAT?! In this side of atlantic, they have no clue about ADDT, and what he does. So... after spending my 900 euros in "Kollection and Friends", I must say, thank your for the upgrade bonus, but:
ADDT is almost useless without a official support forum.

There are several. You posted to one of them. Here is the list: http://www.adobeforums.com/cgi-bin/webx/.3bc3909a/ -- Nancy Gill Adobe Community Expert Author: Dreamweaver 8 e-book for the DMX Zone Co-Author: Dreamweaver MX: Instant Troubleshooter (August, 2003) Technical Editor: Dreamweaver CS3: The Missing Manual, DMX 2004: The Complete Reference, DMX 2004: A Beginner's Guide Mastering Macromedia Contribute Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP Web Development <[email protected]> wrote in message news:[email protected].. > There is no support page for this product, and NO, adobe.com/support IS > NOT a support page for this product. There is no ADDT zone. > Since I'm not in US I have to call from outside US, and... GUESS WHAT?! In > this side of atlantic, they have no clue about ADDT, and what he does. > So... after spending my 900 euros in "Kollection and Friends", I must say, > thank your for the upgrade bonus, but: > > ADDT is almost useless without a official support forum.

Adding a picture below your name in the forums

I'm new to the support forums, but i wondered how do you put a picture below your name in the forums.
Windows XP

Click on 'My Settings" on the right side of this page, then click on the 'Edit Avitar' and choose one you like.
Cheers!
-Bryan

4.0 Webi Report Author name change

Hi Gurus,
I want to change the Intial Report author name to new report Developer name in SAP BO 4.0. I have tried with Save as option but this couldn't help me.
Can you please let me know, how we can change the Webi Report author name ?
Best Regards,
Sai

Hi Mahi,
Thank you for your kind information.
I’m not sure how I can implement this Java script since I have never worked on the JAVA sdk.
Could you please let me know step by step how I can implement this ?
Best Regards,
Saidi Reddy

My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how to fix this. Thanks!

My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums for hours, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how I can fix this. Many thanks!

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Can't access Aperture support forum

Hi all, not sure whether this is the right place to report a problem with the Aperture Support forum - I couldn't find anywhere to report the problem so posted here. When I try to enter it I get the following error message
"Unsupported Browser detected.
Announcement: Apple Support Communities has discontinued support for your current browser.
In order to provide the best platform for continued innovation, Apple Support Communities suggests using the latest version of Safari."
I am using Safari Version 7.1 (9537.85.10.17.1) and I can access the other forums without any problem.
Thanks in advance

I just got this too, on Firefox, in Private Browsing mode. I was trying to access How to remove Adware? when it redirected to the same page as fleetwood reported. I've attached a screenshot. I'm using Firefox 33.0 on Mavericks 10.9.5. I'm not sure if this is the right forum for this either.
UPDATE: The link works fine now.

Performance Issues with the Support Forum

Thank you for visiting the new HP Consumer Support Forums.
We know that the site is having intermittent performance issues. We are actively working on the issue and hope to have it resolved shortly.
See you on the boards.
GarenT
One of the HP Forum Admins.
Message Edited by DaniW on 11-21-2008 07:24 AM
HP Product Expert for the Officejet Pro X Series.
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!

We have just completed an enhancement to the Forum and believe you should see much better site performance
THANKS!
DaniW
HP Forum Admin
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Author name changing 9.0 Pro

Using 9.0 Pro - recently had to change from XP to 7.
Initially started learning 7.0 with Account name of David - no special security.
Then as I get more knowledgeable in Win 7 and IAW recommendations I set up an "Administrator" account with PW of "Dr. XXXXX" that allows me access to everythhing, but also allows malicious folks in also. Win 7 recommendation was to also have a non-secure account for everyday less-sensitive tasks so I did this also with the PW of "Dr. XXXXX".
Naturally I want to use the Dr. XXXX in my Stickies for professional clout, but Acrobat insists on using David.
Yes, I know about the tick-mark under "properties" where I can specify that my ID in the stickie is to be my log-in name. Yes, I have tried unchecking, rebooting, re-checking, rebooting, etc. Acrobat refuses to use eith my "administrator" or my non-secure name of Dr. XXXX. Frustrating.
Any suggestions?
Thanks,
Neptune

Hi Bill - thanks for the response.
I am now beginning to "cone in" a bit am better able to describe the
problem:
1. As I stated at the start, I am using Acrobat 9.0 Pro and Win7
2. As I go to: Edit...preferences...commenting...making
comments...(checkbox) Always use log-in name for author name.
Whether or not this box is checked or unchecked the result is the same:
I go to Sticky Note on the taskbar, place it on the page, go to
Options...properties...general...author I find "David". Yes, I can change
the Author Name, but whether or not I further check the box, "Make
properties default" thr result is the same - that one sticky will have the
correct "Dr. XXXX" but the next sticky, as well as subsequent PDFs once
again default to "David.
3. Thanks to ***** (whose four links all quite happily referred me to the
Acrobat X page (I clearly stated 9.0 Pro) then quoted a generic OS (rather
than my clearly-stated Win 7) I finally figured out the problem when I
accessed the 9.0 Pro help in the far right lower corner of the Acrobat X
page. Dumb of me, I admit but I had tried this initially in my own program
"help" without really understanding what was happening.
SO HERE IS PART OF THE ANSWER: The overall basic "author" information
appears to reside in Edit...Preferences...Identity...Login Name (type-in
box) David. Now the fun part. I am unable to change the Log-in name and thus
am unable to change the sticky note. When I try to change the Log-in name I
get a cheery tone, a blinking box, and no was to change David to Dr. XXXX.
Well, it does seem that once I can change the ...Identity...log-in name I
should be able to change the sticky PERMANENTLY.
So I apologize if I have seemed a bit grouchy, and I do appreciate those of
you who have tried to help, but it does get frustrating when those trying to
help express a solution that uses totally unrecognized words, or do not get
even the Adobe product correct, or the OS...
SO - now the underlying problem is defined. ...
USING WIN 7 AND ACROBAT 9.0 PRO, HOW DO I CHANGE THE LOGIN NAME UNDER
EDIT...PREFERENCES...IDENTITY if I am not allowed access?
Again - apologies to all, but the time I have spent...
Neptune

How do you find what you posted to the support forum?

Last night I posted a question about Firefox being unable to load certain https URLs, but now I can't find it. I would like to be able to find it to see if anyone has made any helpful replies. In the forum settings, I have the following checkboxes:
Watch forum threads I start:
Watch forum threads I comment in:
Watch KB discussion threads I start:
Watch KB discussion threads I comment in:
Send emails for private messages:
All of the above settings are checked, but I can't find where in the interface for these forums I should go to view the threads and comments that I am "watching."
I will bookmark this present support topic so that I can return to it later.
thank you for any help you can provide!

ha ha ha oh my god...
okay, thank you for the help... I see what the problem is... this web site's UI has a shortcoming...
this URL:
https://support.mozilla.org/en-US/home
appears to be the home page of the forums... but it is not....
the home page of the forums is buried in a link off to the side in a list labeled "For Contributors"... I mean... by seeking help in the forums, I'm now a "contributor"? ehhh... English... It'd be nice if the UI designers would use it...
the home page to the forums is found via this URL:
https://support.mozilla.org/en-US/questions
See... whoever named that URL had the right idea... instead of
https://support.mozilla.org/en-US/contributors , the person used:
https://support.mozilla.org/en-US/questions
hmmm.... now if the heading on the right said:
"For people with questions"
then I would have scanned it more closely, and I would have noticed "Support Forum Home" in the list.
I think the fact that so many people use Firefox is really a testament to how bad the other software out there really is, not to how good the Firefox stuff is or how responsive the firefox people are... E.g. is anyone going to actually learn from my above experience, and make the support forums easier to find?
Is anyone going to actually put a link to the forums in the dashboard for the account that is used to log into the forums?
No, not a chance...
I mean, yes, I get that the link to the forums home page is always in the footer at the right, but come on, for crying out loud... so are stupid advertisements... it's a footer or side bar or whatever you want to call it... people are trained on a subconscious level, by now, to ignore that crap. If you were going to design a forum, would you take the most important links, and put them off to the side, where they are less likely to be noticed?
This is what I see when I bring up my dashboard:
https://support.mozilla.org/en-US/user/630258
I mean, if you are a small time developer, with a few thousand users, you probably don't have the time or the resources to make something that's optimal... but when you have millions upon millions of users... optimizing your interface might be worth looking into.... you know... auditing the performance and effectiveness of your UI now and again might be a good idea... You take the few minutes that you waste a user with a confusing counter-intuitive non-standards-based interface, and you multiply that by millions of users, and what can I say... that's a *lot* of waste.
You don't even have an index of forum content... everything is found by searching... Imagine if you walked into a library, and they had NO catalog.. Instead, all books just tossed into a database, and the only way to find anything is by searching. That would be... just incredibly stupid.... That is what this forum interface is.

Change author name in properties

I have a PDF created by someone else and I need to anonymise it before sending it on. This means I need to change the author information in the document Properties, but although I can click the author name and highlight it, I can't change it. Has anyone come across this? Does anyone have a solution other than going back to the original author, who presumably would be able to change it?

Hi alisons68876995,
You might need to try this out:
Go to "Edit> Preferences> Commenting" and disable "Always use log-in name for author name" option.
Then, make a comment in the PDF and once done, go to Comment properties (Click on options in the comment pop-up) and the choose 'General' to choose the author name.
Now, accept the changes, click on options again and choose 'Make properties default'.
Now, adding a new comment will now include your name.
Please check and then let me know.
Regards,
Anubha

Author Name in Support Forum

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