Authorisation doesn't seem to take

Hello all, I am looking for some help with ADE. Each time I start up the program, it asks me to authorise the computer , which it reassures me is a one time process. Each time. Obviously something is not working correctly. I can't find anyone else discussing the same problem... no idea where to start to sort it out. Cheers, Jane

Jane, in order to know what to do now, it would be nice to know what you
did before.
Did you go to the Adobe website, register and get an Adobe ID and password
before you downloaded and installed ADE? It's possible to download ADE and
install it without registering first with Adobe, and when that happens, ADE
may not install correctly.
Did you change computers after you installed ADE - or change ID's?
Are you running a Windows 7 PC? It's security might not be set up to allow
you to use ADE as intended.
=============

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Andreas
I am getting an error. See below for what I'm choosing and the response. let me know if I'm supposed to be trying to download from another area.
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Email Security Plug-in - Doesn't seem to work with right click or save and send
Cisco IronPort Email Security Appliance C370
Release:IPAS
Filename: CiscoEmailSecurity_7-2-0-039.exe
Remove
Details
Release
IPAS
Filename
CiscoEmailSecurity_7-2-0-039.exe
Release Date
25/Oct/2011
Description
Cisco IronPort Email Security Plug-in (Outlook)
Size
32541.84375 KB (33322848 bytes)
Router Checksum
0x553f
MD5
f0c864697d9e1a3e8f5297062943ac50
Email Security Plug-in - Doesn't seem to work with right click or save and send
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Email Security Plug-in - Doesn't seem to work with right click or save and send
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by: 1. Clicking on 'My Cisco' Tab and expanding
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I hope this helps, and if not please feel free to post back with an update after trying these things.
Cheers,
Brooks

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markand:
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 Cheers, Tom

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Authorisation doesn't seem to take

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