Auto-rotate on my XL is working properly

Good day.
Please, there's no auto-rotation on my XL; even though "auto-rotate is on." How do I fix this? I got the phone new, by the way.

Some features of phone won't work in landscape mode, so you may use "adaptive rotation lock" app from 1mobile store to rotate screen forcefully.
A past Nokia X user, now a X user.

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