AV: Panther to Tiger works, Tiger to Tiger doesn't

I'm running 10.4.2 on my PowerBook and am trying to connect with someone on a Mac Mini which is also running 10.4.2 (it is behind a router). We both get the "did not respond" message, no matter who tries to initiate. But if I instead try to connect to an iBook running 10.3 (behind the same router), it works fine. So I'm assuming it's some issue with the new iChat and the router. The ISP says the correct ports on the router are open, and I've poked around in the settings and can't find any problems. So should we get a new router? If so, which one would be a good choice? (i.e., guaranteed to work)
Thanks for any help.

I don't have a web address, and I couldn't find much on Google either. I think it's time for a new router anyway, what kind would you guys suggest? Apple has a page here:
http://docs.info.apple.com/article.html?artnum=93333
But I notice it hasn't been updated in almost 2 years so is that list still a good guide?

Similar Messages

  • Printer doesn't work after Panther to Tiger upgrade

    After upgrading from Panther to Tiger my usb connected Canon PIXMA iP5000 printer no longer works. In printer setup utility when I click "add" I see the ip5000 but the "Print Using" dialog box says "please select a driver or printer model". In the drop down list under Canon there is no driver listed that corresponds to my iP5000 (also, only gimp-print drivers are listed for some reason).
    I reinstalled the printer software from the disk that came with the printer but still nothing relevant appears in the list under Canon. I installed a newer OSX driver from the Canon website but still nothing relevant (and still only the gimp-print drivers in the list under Canon).
    Using the finder search function I located a file called ip5000.ppd on the hard drive. I selected this file in the "Print Using" dialog box and was then able to add the printer. When I try to print though nothing comes out of the printer.
    I installed a driver from www.printfab.com for the iP5000. This works fine but apparently I have to buy a license for $61 to use the software?
    Can anyone out there tell me what's going on? Why is the driver from the Canon web site not showing up under the Canon tab in the printer setup utility? Any idea where it is or what file extension it should have so I can search for it?
    Thanks,
    Stickman007
    imac G5 PowerPC   Mac OS X (10.4.8)  

    In step 3, I moved the contents of the BJPrinters
    folder to the desktop instead of deleting them
    (deleting is so final).
    We need to delete and empty the trash. It seems that for some setups, leaving the files on the system (including the trash) interferes with the new driver installation/operation.
    In step 4, the only file that seemed close to what
    you mentioned was CanonPrinterDrivers.pkg. I moved
    it to the desktop also.
    This is the original package included with the OS for the Canon BJ drivers we are deleting. In case you ever need to add an old Canon driver then it would be best to put this file back. But it is odd that there is no other Canon package. I expected there to be one for the iP5000 that you installed.
    The result was the same as before - when I try to add
    the printer the "Print Using" menu still shows a
    greyed out "please select a driver of printer model".
    The Canon folder still shows the same gimp-print
    options, none of which are related to the iP5000.
    Yes. The iP5000 won't appear in the list as it hasn't been written to do so. As I said before, the driver, upon detection of the printer, adds the printer to the list. You cannot browse to it.
    Let me know if you have any other ideas (or if I need
    to delete the files rather than just move them to the
    desktop).
    So, I think you need to do the steps again, this time delete the contents of the CanonBJ folder and empty it from the trash. The thing I would add this time is turn off the iP5000 (unplug the power cord but leave the USB connected) at Step 6 (you may need to shutdown rather than restart the Mac). Then start the Mac, install the latest driver (which is v4.1.9) do the disk permissions and then, before you open the Printer Setup Utility, reconnect the power cord to the printer. Hopefully now the driver will detect the printer and add it to the list.
    Paul

  • Photoshop CS2 upgrade Panther to Tiger - Help please!

    Hi All,
    I am doing a favour for my Aunt tomorrow and upgrading her G5 from Panther to Tiger.
    She uses it mainly for Photoshop.
    Is there anything i need to be wary of? I looked at the adobe web site and it seems to work on both systems, but do i need to download an update?
    Any advice, greatfully received!

    Jacob, have a look at THESE posts.

  • Intalling Panther or Tiger on an imac G3

    Hello,
    I have a Blueberry color Imac G3 which was made in spring of 2000. I recently bought a new ibook and want to upgrade the older mac as my sister is now using it. I asked this ? a long time back but am requesting any further help you can give. The imac has 640 of ram and the Hardrive is 30 gig. There's almost nothing taking up any HD space and almost all is available. This mac is mostly used to surf the net. I do however want to install either Panther or Tiger on this unit. The person who responded before said to use a retail version for a full install. Also, would either Panther or Tiger work on this mac?
    Lastly, what does the install involve??
    Thanks very much
    1bookG4   Mac OS X (10.4.3)  

    omshanti:
    I am not familiar with your computer, but it should easily support Panther, maybe even Tiger. Here are the basic requirements:
    -Macintosh with a PowerPC G3, G4, or G5 processor
    -Built-in USB
    -At least 128MB of physical RAM
    -Built-in display or a display connected to an Apple-supplied video card supported by your computer
    In terms of installation, here are some suggestions to Archive and install. If you choose to do a clean install see note below:
    Panther: Archive and Install
    If you do not have a Full Retail Version you can get one on eBay relatively inexpensively.
    If you have the right disks here is what you do.
    1. Warning: Although we will use Archive and Install there is always a risk something can go wrong. As a precaution back up your User Folder and any apps you can't afford to lose.
    2. Check to see if you have the latest Firmware Update: http://docs.info.apple.com/article.html?artnum=86117
    3. Boot from the install disk holding down the C key.
    4. Once booted go to the Installer Menu and open Disk Utility.
    5. Run Repair Disk. If there are problems, run it until no problems are reported. If it reports that it can't repair the problems you might need TechTool Pro or Disk Warrior.
    6. While still in Disk Utility run Repair Permissions.
    7. Quit Disk Utility and open the Installer.
    8. Choose the option to Archive and Install. This saves your data in a Previous Systems folder, which you can retrieve after installation.
    9. You might want to Customize and deselect Foreign Language Translations and Additional Printer Drivers to save Hard Drive space.
    10. Proceed with installation.
    11. After installation is complete computer will restart. Open Disk Utility (Applications > Utilities > Disk Utility) and Repair Permissions.
    NOTE (below):
    To do a clean install:
    Follow steps 1 through 4 above.
    a. In Disk Utility select your HD in left panel and Erase in main panel.
    b. Be sure Volume Format is Mac OS Extended and the checkbox Mac OS 9 Drivers Installed is checked.
    c. Select Options at bottom left in Erase panel. (Note: This procedure will erase the contents of your entire HDD. Be sure you have anything you want saved backed up.Select option to zero all data. Click OK. Click Erase. This process may take a while, so this is a good time to take a walk or call your mother
    d. After HDD is erased resume at No. 7 above.
    Post back with any questions or comments.
    Good luck.
    cornelius
    PB G3 Pismo400, 100 GB 5400 Toshiba internal, 1 GB RAM   Mac OS X (10.3.9)   Beige G3 OS 8.6

  • Installing Panther or Tiger on a G4 450 mhz cube

    I have hung on to using OS 9.2.2 on my Cube, and although I have OS 10.1 installed I have never really found it useful. Now though, I am having problems with the browsers I can use with OS 9 on internet scearches ( I mostly use the wamcom version of mozilla now, and I-Cab sometimes). The only way I can see to solve the problem is to install 10.3x or 10.4x and then I can use the safari browser.
    Panther and Tiger are both still available if I do a google search. Some versions might be knock-offs and I don't want to waste money if they won't work. Then I worry if I buy a used copy if I will run into pass-word problems. What is my safest way to proceed, and which version should I get.

    I think you misunderstood the rep. Tiger can definitely do Classic to run Mac OS 9 programs. I think he meant that the Tiger package does not include a Mac OS 9 installer. As long as you already have Mac OS 9.2.2 installed, you can boot from it and use it for Classic.
    384mb is enough. More is better.
    This is a list from OWC.
    http://eshop.macsales.com/MyOWC/Upgrades.cfm?model=128
    You don't have to buy from OWC, but those are the specs. Get the largest one you can afford to add to what you have. Hopefully, you still have a slot open.
    I'd get Tiger instead of Panther. Software availability is why you are upgrading from Mac OS 9. If you get Panther, you can't even run the latest version of Safari. There are good browser alternatives, but going forward, more and more software will require Tiger or later.

  • Why upgrade from Panther to Tiger on G4 iMac?

    I have two iMacs. I use a G5 recently upgraded from Panther to Leopard 10.5.5. My wife has a G4 with Panther 10.3.9.
    Now that I have Leopard I have a Tiger install license available.
    Are there good reasons to upgrade my wife's G4 to Tiger?
    She uses it heavily for e-mail, internet, and MS Word.
    She's networked to my G5 through Airport and we use printer sharing and file sharing.
    Her G4 works great, but I'm wondering about security issues.
    Comments?
    -Bob

    Correct me if I'm wrong but I think Apple is still releasing Security updates for Panther too, isn't it?
    I think some of the Panther software is starting to show its age limitations for Internet capabilities, and things like iTunes for all the new iPods, etc. On one hand if you're not actually having problems then my feeling is an old computer best runs software designed for it. On the other hand I am not sure you would lose any functionality if you did upgrade. I think most Panther applications run on Tiger, the system requirements are pretty similar. It's not like when you upgrade to Leopard that you suddenly lose Classic support and it requires (demands?) a faster processor. From my personal perspective upgrading to Leopard really makes a big difference in capabilities both ways and may even be a negative upgrade if you run old software the way I do. Upgrading from Panther to Tiger didn't have any downsides and had several upsides in terms of software is still being brought out for Tiger.
    [Mac OS X 10.4 Tiger system requirements|http://docs.info.apple.com/article.html?artnum=301341]
    [OS 10.3 Panther requirements|http://docs.info.apple.com/article.html?artnum=106163]

  • Migrate from Panther to Tiger - Business environment - Is it worth it?

    Hi,
    I would like to find out from you 'out there' what are the pro's and con's upgrading and migrating 30 user's from Panther to Tiger that use Microsoft Office, Adobe Creative Suite 1 (CS1), Quark 6.1?
    What benefits, if any, can Tiger provide the end user in a working environment?
    These are iMac G5 1.6GHz, Dual 2.0GHz G5 and PowerBook users!
    Any feedback is Thank'd in Advance!!!

    First, I would urge you to read the following: http://discussions.apple.com/thread.jspa?messageID=707854&#707854. Second, check out Apple's website on OS X and explore its content to determine if there are features in Tiger that you feel would be of sufficient benefit to your installation to warrant the upgrade. Consider also the minimal hardware requirements (especially video card requirements) and whether you would need to invest in hardware upgrades. Review the following items on compatible and incompatible software to determine what software upgrades will be required.
    http://www.macintouch.com/tigercompat.html
    http://www.macintouch.com/tigerreview/incompatibility.html
    Last, review the following on the installation process:
    http://discussions.apple.com/thread.jspa?messageID=607363&#607363
    Based on an analysis of benefits and costs you should then be able to make an intelligent business decision whether to upgrade to Tiger.

  • Fast User Switching Hangs Computer Following Upgrade from Panther to Tiger

    Upgraded my computer (G3 B&W) to Tiger from Panther, and now Fast User Switching doesn't work. Have a family of 5 that shares this computer. Each new user can log in, but when you try to switch back to an open account, the computer hangs. It worked fine in Panther. May be just due to the fact that this is an older Mac - if so, my second question is whether there's a good way to get back to Panther? It worked great on this Mac, and Tiger is noticeably slower. Any ideas would be greatly appreciated - Thanks!

    Thanks for the link, baltwo!
    This got me some good info on how mail messages are stored in Tiger, but unfortunately, I still can't find the missing messages, which were in the inbox in 10.3, but didn't show up following the 10,4 upgrade. I found the inbox folder, and it only seems to have the current files, can't track down any evidence of the missing files.
    Thanks again for the reply - very much appreciated.

  • Question about updating from panther to tiger

    I'm getting ready to update my system from panther to tiger. I'm going to use archive and install to do it. My question is will have to reload logic pro 7.1.1 after I do this?
    Thanks,
    Chuck Floyd

    prokeds, if you want your mail as it was do this:
    On your backup navigate to your ~(yourhome)/library/mail (copy the whole folder) and replace the corresponding folder on your new system. (First drag your existing Mail folder to the desktop until you're sure you don't need it.)
    Do the same with ~(yourhome)/library/preferences/com.apple.mail.plist * This is a very important file which contains all email account settings and general mail preferences.
    When you relaunch Mail decline any prompts to "import".
    EDIT: I didn't even realize these were the instructions I already gave to the OP. They should work for you, post back if they don't or if your issue is different.
    -mj
    [email protected]

  • Be carefull when upgrading from Panther to Tiger

    If you choose to upgrade from Panther to Tiger by using the Erase and install option on the Tiger DVD install disk, your XServe RAID won't mount. The problem seems to be that the driver for the RAID won't be updated in the process.
    The solution for me was (by advice of Apple Support) to reinstall Panther. My RAID came up fine and I then did a upgrade to Tiger using the update and install.

    Mattur:When I restart to install the OS, it goes into a Kernel Panic and tells me to restart.I take it to mean that you mean you put the install disk and open it and at the prompt you restart, and it goes into the kernel panic. I notice too that you sayI can reinstall Panther with the disk the computer came with , but I can't install Tiger..In other words there is a problem is with the Tiger disk.
    Are you using a Full Retail Version of Tiger? Computer specific versions or update versions will not work.
    If you are planning to install Tiger check out System Requirements to be sure your computer complies.
    Good luck.
    cornelius

  • Panther = OK, Tiger = Lots of freezes

    Hi,
    I just did a clean fresh install of Tiger on my eMac. After the install I repaired disk permissions (no errors found). Restarted. Installed the 10.4.7 Combo Update (downloaded from Apple.com) and again did a restart. And repaired disk permissions again (no errors found).
    Software:
    I installed the following software; Adium (www.adiumx.com), Quicksilver (quicksilver.blacktree.com) and Newsfire (www.newsfirerss.com). I'm running Mac OS X Tiger 10.4.7.
    Hardware:
    I've attached an external firewire harddrive, an usb cardreader, the official apple keyboard and a microsoft usb mouse (plugged into the keyboard's usb hub thing). Also, I have an internet connection by using a network cable. In the past, with only the official apple keyboard + mouse I had the same problems so I don't think there's a problem with the above hardware. I've tried a different keyboard in the past too. And I tried all combinations with the 2 RAM modules (256 MB + 512 MB, both installed by a certified Apple Dealer). The problem occurs both with a disc inside the SuperDrive and without. I also tried not using the internal disk for a while but that didn't help either.
    The problem:
    I get a lot of random freezes. For some hours everything works smoothly. But other times, one application freezes.. sometimes the Finder, sometimes Safari, other times Disk Utility, etc. When an application freezes (I get the spinning beach-ball) most of the time other applications will freeze too after I clicked them. Force Quitting applications doesn't work (well, maybe 5% of the time it does). Stuff only freezes when I actually click something, when there's interaction.
    The weird thing is I almost had no problem when using Panther. I had my system checked by a certified Apple Dealer and they couldn't find a problem. (I had to run Panther at that time, which didn't crash that often)
    Besides my freezes sometimes my SuperDrive will not open. Not by ejecting it in the Finder and not by using the Eject-button. I just tried Ejecting it in the Finder and the Finder froze.
    I'm aware of an eMac repair program but it doesn't include my model. I do have some of the similar problems though. (my text gets scrambled too sometimes, both on Panther and Tiger). I tried the trick with removing some ATI files but that didn't help.
    I've tried all the stuff like repairing disk permission, resetting firmware, resetting different kind of RAM's. But ofcourse I can try it again, just let me know which key combos I have to press .
    Any help is greatly appreciated! If this forum allows it I can reward the working answer with some hours of webdesign/scripting work.
    Thanks for reading,
    Marc
    PS
    My system froze twice when writing this post. Luckily I wrote it in TextEdit and saved often.

    Hi,
    No need for apoligies. Double checking everything doesn't hurt.
    About the three programs: they are all the latest version (all of them are updated regulary too). I don't think they are the problem because they are very popular and I haven't yet seen someone else having a problem with them. Indeed I don't use any other software, including menu bar add-ons or other stuff that may cause trouble.
    I haven't yet tried starting up in Safe Mode. Since the problems only occur when I'm actually using the system I will try to only use the finder and if that doesn't crash anything I will start using the other bundled Apple software like Safari.
    By the way, I've been installing DarwinPorts and some Ports too.. but they aren't causing the trouble because the problems were there before I installed it.
    About the logs:
    I didn't really know what to look for so I uploaded everything:
    Finder.crash.log:
    http://rafb.net/paste/results/SSf9mA49.html
    System.log (notice all the httpd/Apache2 crashes):
    http://rafb.net/paste/results/igu6cC81.html
    Console.log.5 (notice the Finder crashes, they occured when trying to use Spotlight/Search):
    http://rafb.net/paste/results/sx9y4468.html
    httpd.crash.log (more info on the httpd crashes):
    http://rafb.net/paste/results/lhJdGR17.html
    DirectoryService.error.log:
    http://rafb.net/paste/results/84lfry83.html
    System.log (system-wide, the other one is user-specific):
    http://rafb.net/paste/results/qp77r781.html
    Windowserver.log
    http://rafb.net/paste/results/2tSoAn47.html
    I will let you know when I've got some results with Safe Mode.
    PS
    If you haven't tried Quicksilver yet, I can recommend it. It's hard to describe what it is but you can move/copy/open/edit/etc stuff with a few clicks. Once you've tried it you'll never go back.

  • Lost emails going from Panther to Tiger

    I just went from Panther to Tiger (after doing an archive and install back to Panther from Tiger a month ago, long story and now a month's worth of my inbox mail is missing. Everything from before Nov 13 imported automatically, and everything from the last couple of days is there, (still on the server I assume) but nothing from Nov 13 to Dec 8. I've looked in the users/me/library/mail folder, but can't find the messages there. If anyone knows where I can find them and import them into Tiger mail, I'd be most grateful!
    Thanks,
    prokeds
    G5 Dual 2.0 GHz   Mac OS X (10.4)  

    I just went from Panther to Tiger (after doing an archive and install back to Panther from Tiger a month ago, long story and now a month's worth of my inbox mail is missing. Everything from before Nov 13 imported automatically, and everything from the last couple of days is there, (still on the server I assume) but nothing from Nov 13 to Dec 8. I've looked in the users/me/library/mail folder, but can't find the messages there. If anyone knows where I can find them and import them into Tiger mail, I'd be most grateful!
    Thanks,
    prokeds
    G5 Dual 2.0 GHz   Mac OS X (10.4)  

  • G5 killed by mail when upgrading from Panther to Tiger...HELP!

    Hello,
    I just upgraded one of our G5s from Panther to Tiger. When I opened mail, it began "importing" all the messages (I assume because of the update to mail.app). Now, the user who's computer I upgraded contained 9GB of mail (!!!) but the G5 had more than enough space for this. When the "importing" completes, mail.app is open and all folders/subfolders, etc. are there, but the program doesn't contain any of the messages from the import. Every folder/subfolder is empty, the inbox is empty, etc. AND, to top it off, the HD of the G5 now has zero free space (while, when before the import, it had at least 40GB of free space). Does anyone know a fix for this? Has this happened before?
    Regards,
    Kristin.

    OPEN LETTER TO THE MAIL 2.0 CODING TEAM. RSVP.
    with thanks to DAVID GIMENO GOST, for answering so many people's posts about all the mail 2.0 bugs.
    hi guys,
    i love all things apple, and i have done for twenty years.
    but with respect, your build of mail 2.0 really could be a lot better.
    moving my mail from 1.0 on an ibook g3 running os X 10.3.9, over to mail 2.0 on an intel macbook 1.83 running os X 10.4.7 has been a nightmare.
    the discussion boards of many mac sites feature countless cases of people making the move from 1.0 to 2.0, with all their e-mails disappearing.
    having spent two weeks reading the knowledge forums, and learning about emailchemy, plus all the complications which, even with that third party program, still exist in moving one's mail over from version 1.0 over to 2.0, are both massive and horrendous.
    and that's for me, who has twenty years of finding my way around mac bugs.
    but this one is the most difficult i've ever seen, as well as being one of the most widespread problems in a FULL VERSION RELEASE of an apple program, which apple has done nothing to resolve during the six months in which this problem has been widespread in the mac community worldwide.
    so thank god for DAVID GIMENO GOST !
    i'm amazed that apple still hasn't come up with a patch for moving mail from 1.0 to 2.0.
    even now, while i've finally got all my mail back today, 95% is showing as unread, due to the last obstacles in the process, which i can no longer face solving.
    i've also lost hundreds of red mail flags during the transfer :o(.
    PLEASE PLEASE PLEASE, guys:
    we shouldn't need to be buying third party software to move our e-mails from apple mail 1.0 up to apple mail 2.0, and even then be faced by massive hurdles to overcome, which take weeks for someone who at least has SOME idea of what he's doing.
    i pity all the people who read the numerous forum posts about how difficult it is to transfer their mail from 1.0 to 2.0, and simply give up on the spot, and have to start their e-mail history TODAY, unable to access their previous e-mail again - potentially now for ever.
    because the ironic joke is that we can't even have an access copy of mail 1.0 on our macs to read our old e-mails, unless we hack that program out of the 10.3 cd installation set, which the gurus on your own web site recommend us NOT to do !
    so what are we supposed to do, to access our old e-mail, which we can't open, even though YES, it is in our mail folder, and YES, we did full rebuilds of every mail folder, and YES, we trashed our mail preferences first.
    e-mail is now at the very center of the average mac user's digital life.
    a user's most important program should not require countless hours scrolling through the astonishing number of problems within mail 2.0, which the apple.com discussion boards evidence, with new problems being added every day.
    please sort this out, and build a patch, for the sanity of the many people who love apple, but who are unable to access any of their old e-mails.
    because i wouldn't wish the last fortnight on anyone else.
    RSVP, APPLE.
    with best wishes to everyone on the infinity loop,
    michael thorne
    london, england
    [email protected]
    ps: if you're a mac user who has been affected by the mail 2.0 disappearing bug, please post a reply to this message, and send me an e-mail to: [email protected], so that we can draw apple's increasing attention to it. thanks.
    MacBook1. 1.83 GHz. 512 MB.   Mac OS X (10.4.7)  

  • Upgrading from Panther to Tiger. Is it worth it?

    Hi there. I have been debating this in my head for quite some time. It is worth upgrading from Panther to Tiger? What are the benefits?
    Thanks,
    dave

    Hi dave!
    If you do decide to upgrade, Tiger is available for purchase at The Apple Store (US).
    Jaguar and Panther, are no longer available directly from the Apple Online Store, as Tiger 10.4.x is the most up to date OS.
    A Full Retail Version of the Tiger Install DVD, can be purchased rather inexpensively, at some online Apple retailers, Amazon, eBay, AppleRescue, (as cornelius mentioned) etc.
    Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
    Additional info in these links.
    Using OS X Install CDs/DVDs On Multiple Macs
    What's A Computer Specific Mac OS X Release
    Software Update, Upgrade: What's The Difference?
    Once Tiger 10.4.x is installed, you can use the PPC 10.4.8 Combo Update, to upgrade to the most up-to-date version.
    Tiger System Requirements
    Mac Model Compatibility & Requirements For OS X
    Additionally,
    "Tiger ships on a DVD, but if your Mac doesn’t have a built-in DVD-ROM player, you’ll need CD media. When you buy Mac OS X Tiger, you qualify to purchase Tiger CDs for only $9.95."
    Download The Order Form Here. Media Exchange Program
    Shop Carefully, Examine All Documentation, And Good Luck!
    ali b

  • Upgraded from panther to tiger, now have several problems...help??

    Hey guys(and girls)
    i recently upgraded my iBook G4 from panther to tiger and am having some problems...first off Airport only get 2 bars...if im lucky. my room is about a good 15 feet from the router, and we are using 802.11G. i put it right next to the router and same. 2 bars. also my other problem is that my iBook tries to open .BIN files in quick time and an error pops up because quick time doesnt support .BIN. any help would be appreciated

    Hello Leesa2
    If it is Connected then please try to register your device to Wireless provider .
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Wait till a Registration messages comes in your message box.
    After that  perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back.
    From your BlackBerry Browser Go towww.blackberry.com/integrate  then try adding your email  account.Please try it and let us know.
    Prince
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Upgraded Panther to Tiger: now Mail won't download email from Sympatico

    Hi there,
    If someone wouldn't mind advising... I just ugraded my wife's powerbook from Panther to Tiger (10.4.9)... and even though her email settings are still the same (incoming server, outgoing server, etc.), Mail won't collect her email from the Sympatico site.
    Do I have to get rid of her Mail prefs and re-boot? Or something? (if it's the former, which prefs exactly, and where are they?).
    thanks,
    Malcolm

    You can always delete your account from Mail and re-create it... There are 2 kinds of account settings for a Sympatico account:
    The "old ones" that have the same settings since Sympatico started 10 years ago:
    Username: b1**##
    Password: access password
    Incoming mail (POP3): pop6.sympatico.ca
    Outgoing mail (SMTP): smtp1.sympatico.ca
    Port server 25 for Outgoing (SMTP)
    Port server 110 for Incoming (POP3)
    The other Sympatico e-mail is the enhance one with MSN. The settings are differents and the authentification is different. Any new Sympatico accounts since June 2004 are on that new plaform:
    Username: [email protected]
    Password: e-mail password
    Incoming mail (POP3): pophm.sympatico.ca
    Outgoing mail (SMTP): smtphm.sympatico.ca
    Verify that your server is set to requires anthentiation with agin your Sympatico e-mail and Sympatico password;
    Both servers, Outgoing and Incoming, require a secure connection (SSL)
    If you are not sure witch is what try to login online at: http://www.sympaticomail.sympatico.ca it will tell you if can upgrade to new enhance e-mail or if you sign in like a Hotmail account if you are already enhance.
    I hope this help....
    Cheers

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