B2C and Sales

CRM experts
Needs couple of clarificatons, my companu offers broadband services online for b2b and b2c; the ides is to acquire new customers via online enrollment. one of the key thing is product catalog. am little confused if this need to be part of sales or service. does any body have the possble steps involved for B2C scenario to establish PCAT and possible E2E workflow. so that customer can enroll and the order flows all the way and confirmation is sent out.
Regards
Jay

Hi,
The B2B and B2C scenarion is for sales. And it is a wide module called as a SAP CRM E Sales.
The product catalog is the back born of this webshop, For creating the catalog you can use the t code comm_pcat_adm in CRM GUI.
Thanks and Regards
shanto aloor

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Major diffrence between B2C and B2B internet sals

Hi All,
Major diffrences between B2C and B2B in internet sals.
Lakshmi

Hi
Lakshmi
In Internet Sales
In B2C...
The customer has to register himself
Product Recommendations are possible
We can search and compare the products quickly
Product and pricing information is available
Delivery address can be changed at header level only
Several payment methods are allowed
We can choose the delivery type
Later even can search the same order and check the status
In B2B..
Personalised views are possible
Customer specific pricing as per earlier agreement with thitye company
Online availability check in catalog for product availability
Order templates for different scenarios
Delivery address and type can be changed at item level too
Payment based on the terms during the agreement
Display of quotations, contracts, invoices, credit memos and down payments
Even we can request for quotation, contracts and its notifications online
Batchwise inputs like batchwise specifications, prices etc.
and the live web collaborations
hope it gives some clarity
regards
venugopalrao

Sold-to party 1000003 and sales area PECC/10/02 (for ZWEB) are incompatible

Hello,
We're configuring SAP CRM 7.0 ISA with ERP Sales Order.
After login into ERP webshop, the system shows the error:
"Sold-to party 1000003 and sales area PECC/10/02 (for ZWEB) are incompatible"
I've already checked the following:
1) In Shopadmin: Combination of sales Area and Doc type in Webshop- IT's OK;
2) In CRM System: Catalog used has the right sales area combination- IT's OK;
3) In ECC System: If that document (ZWEB) is alowed to that sales area- IT's OK;
Does anyone can help with that??
Thanks & Regards,
Paulo Pela

Hello Developer,
Yes, I've checked the combinations of webshop(In Shopadmin) and Product Catalog.(Sales Area)
All of them are compatible.
Hey DJ,
When you say: u201Cthe first entry maintained in the USAPPLREF tableu201Du2026.in our case, there are 2 entries for my user (PPELA3). The first one is for object type BUS1006001 and object key nr° 23263-my contact person, linked to sold-to nr° 1000003), which is the employee that I 've created in the ISAUSERADMIN.
The second entry is with object type KNA1 with object key nr° 1000003 (which is the sold-to).
Those are the only entries for my user in this table.
Does this sequence have the influence described by you? Is that what you want to say?
Other point: Does the REFERENCE CUSTOMER is important for the B2B scenario? (Our case) Since I thought it was important just for B2C scenarios, It was the same number in SHOPADMIN Webshop creation.
In the meantime, I will create a new reference customer and change the webshop parameters.
Thanks for your inputs.
Regards,
Paulo Pela

CRM Survey in B2C Internet Sales Application

We have CRM 2007 and are live with B2C Internet Sales Application (ISA). Now we want to make Customer Surveys accessible via B2C ISA.
For security reasons, we do not want our B2C Internet Customers to have access to the CRM system. Therefore the BSP option is ruled out. I have seen some blogs on how to enhance security for BSP option but that is also not approved in our organization so BSP option is totally ruled out.
SAP help documenation mentions following:
http://help.sap.com/saphelp_crm70/helpdata/en/ee/eaf995082649c6a594511e1f48672d/frameset.htm
Internet Scenarios
Since Internet users cannot be allowed access to the CRM system for security reasons, surveys have to be made accessible in a different way. You can do this by downloading the required HTML survey to your PC. From here, you can:
Copy the HTML survey into any Web site
Send the HTML survey attached to an e-mail
Internet Scenarios
In Internet scenarios, results can be returned by the following methods:
Mailto
In this case, a mail client, for example, Microsoft Outlook, needs to be set up in advance on the client machine. Survey results are sent to a CRM Server Mail User, that is, a u201Cmachineu201D user. From here, the results are routed to the CRM system for further processing.
http(s)
Note
The http(s) case is recommended, because the user does not have to have a personal e-mail account. Here, the survey results are first sent to a Survey Mailer. The Survey Mailer receives the http request and then mails the results to the CRM Server Mail User, where they can be processed. The Survey Mailer needs to be set up by the administrator at the customer.
For presenting the Survey on ISA, we would like to take the option of Copy the HTML survey into any Web site as suggested in SAP help and would like to get back the results as per SAP help recommendation of https(s) above.
We need guidance on follwing
1. How to download and then copy the HTML surveys into any website (ISA)
2. Detailed steps that are needed for gettting back the survey results.
By the way...we do understand the survey functionality and have been successful in testing the BSP option so we are not looking for general information.
Thanks
Vijay

Hello Vijay,
Could you please share the information on solution steps used as per the requirement??
I'm working on the similar one.
Your earliest response would be greatly appreciated. Thank you Vijay.

Link between Delivery and Sales Order Schedule Line

Hi Gurus,
I have a requirement in which i need to display quantity and amount at schedule line level and also the delivery and delivery item for each schedule line.
For example, if there is a sales order O1 and item 10 for which we have 3 schedule lines and 3 deliveries as well say D1, D2 and D3.
Report should be something like this
Sales Order    Item   Schedule Line    Delivery    Del Item   Confirmed Order Qty
O1                 10      1                       D1           10            5
O1                 10       2                      D2            10            5
O1                 10       3                      D3            10            4
How can i determine that a particular delivery corresponds to which schedule line of that saler order-item?
We have the link between delivery and sales order but is there any way that we can get the link of delivery at schedule line level?
Please help.
Regards,
Gaurav

Hi,
I suppose you must check with SD functional consultant and the post should also be in the logistics SD forum and not BI. But I suppose there is know specific link between the schedule line of SO to the Delivery. It is more like a bucket flow for ex.
Sale order   Item    Schedule line qty
SO1            Item1     Sch1            10
SO2            Item1      Sch2           10
Delivery Item QTy
DO1       IT1   15
DO2       IT1    5
In this case qty 15 is distributed over both SO1 and SO2, and SO2 ITem1 Sch2 has link to both the DOs
So I am not sure if you can establish a one to one link, please check with your SD consultants.
Regards,
Ashwin G

How to restrict Sales office and Sales Group.

Hi All,
I want to restrict the users from changing the sales office and sales group in the sales order.
Is there any standard way to achieve this or do we need to do with User exit??
Please help.
Thanks,
Pavan.

hi
there is no standard settings for estrict the users from changing the sales office and sales group in the sales order
so you have to write the logic in userexit
DATA: lt_user_list   TYPE STANDARD TABLE OF tvarvc,
       lw_user_list   TYPE tvarvc,
       lr_user        TYPE RANGE OF syuname,
       lw_user        LIKE LINE OF lr_user.
IF screen-name EQ ' VBAK-VKBUR' and   VBAK-VKGRP.
* IF sy-tcode EQ 'VA02'.
**Get list of users who are allowed to change SO - only they can change payment terms
     SELECT *
       FROM tvarvc
       INTO TABLE lt_user_list
      WHERE name = 'ZSD_VA02_ALLOWED'
        AND type = 'S'.
     IF sy-subrc = 0.
       LOOP AT lt_user_list INTO lw_user_list.
         lw_user-sign = lw_user_list-sign.
         lw_user-option = lw_user_list-opti.
         lw_user-low    = lw_user_list-low.
         lw_user-high   = lw_user_list-high.
         APPEND lw_user TO lr_user.
         CLEAR lw_user.
       ENDLOOP.
**    If user is not in the users listed for change allowed
       IF sy-uname NOT IN lr_user.
         screen-input = 0.
       ELSE.
         screen-input = 1.
       ENDIF.
     ENDIF.
   ENDIF.
ENDIF.
go to STVARV t code here you check the NAME and give the user ids who need to change

Purchase and Sales Report

Hi
There is one requirment for Report, My client need a report for pur & sales in which Purchase amount with Vat 4% and 12.5% should show seperatly colume can anyone help for this
With regards,
Gopal Krishna

Hi, all
Actually here we have not Implemented SD Module and Sales Entry are flowing through FI Module, In this case Total Sales of the month and Tax Details. is there any such Standard Report for this?
With Regards,
Gopal Krishna

Purchase order and sales order table name

hi al,
i want to know purchase order and sales order table name in abap.
thanks
varun
Moderator message: please do some own research, this should not take too long.
Edited by: Thomas Zloch on Jan 27, 2012

Hi Sunrag......
If your PO is linked with SO. Then you can fetch customer name easily by FMS in PO.
From there you ca gte the Customer Name into your PLD and it wont hang also.....
Regards,
Rahul

Which are the most popular reports in SAP BI for Purchasing and Sales

Hi Experts,
I'm looking to work on one completed BI content flow.
I wanted to work on 1 report from each module to activate the relevant objects.
Can anyone please let me know which reports in Purchasing and Sales are frequently used in SAP BI.
Thanks

Hi,
Please check table - RSRREPDIR
Report names which are related to purchasing - 0PUR_C0N_Q00Y, N and Y indicates number.
same for sales report names - 0SD_C0N_Q00Y .
Query tech names - 0PUR_C01_Q0021
Thanks

Report for Pegging for forecast and sales order consumption(pegging)

Hi ,
Plaese help to create a report for the below
Requirement is there to have a showing Forecast (Number) and Sales order (Number) pegging Report
Means like to which forecast number the sales order number is consumed
Regards
Kiran

I have tested this on ASCP and I am agree with you. I am pasting one para from document...
"Oracle Master Scheduling/MRP and Supply Chain Planning calculates the ATP quantity of an item for each day of planned production by adding planned production during the period (planned orders and scheduled receipts) to the quantity on hand, and then subtracting all committed demand for the period (sales orders, component demand from planned orders, discrete jobs, and repetitive schedules).
Note: Committed demand does not include forecasted demand or manually entered master demand schedule entries. Also, the amount available during each period is not cumulative. Oracle Master Scheduling/MRP and Supply Chain Planning does not consider ATP quantities from prior periods as supply in future periods. "
Thanks and Regards,
Dipak

Purchase orders and Sale Orders in DEV and PRD

Hi SAP Experts,
We have a facing some different problem. Unfortunately our clint do some transactions in Development Server. Like Purchase orders and Sales Orders.
After one month we delivery to clinet exact Production server. But he is asking , What ever the purchase orders and Sales Orders Created in Development with same numbers and Same dates, that data will be present in Production server also. Is it possible to do that. IF possible how to do that...
Thanks and Regards
Siri....
Edited by: Alvaro Tejada Galindo on Apr 14, 2008 5:56 PM

I think it is possible,as per my knowlwdge our perious client regularly( means every 3-4 months) copied the data from Production server to quality server. by the help of basic person...
So in your case you want to copied the data from devlopment server to production server....please touch with your basic guy, i think he will help out reagrding this...

Purchase orders and sales documents

hi what r the transaction codes for purchase orders and sales documents.

Hi Mohan,
ME2C Purchase Orders by Material Group
ME2J Purchase Orders for Project
ME2L Purchase Orders by Vendor
ME2M Purchase Orders by Material
ME2N Purchase Orders by PO Number
ME2W Purchase Orders for Supplying Plant
VA03 Ccreate Sales Order
VA03 Change Sales Order
VA03 Display Sales Order
Regards,
ok

Deleting deliveries and sales orders using BAPI

Hello all...I am making some changes to the existing program which uses call transaction to VL02 and VA02 doe deleting deliveries and sales orders. This program is running for ever. So I want to use BAPI BAPI_OUTB_DELIVERY_CHANGE and BAPI_SALESORDER_CHANGE instead of call transaction. I just want to now what values should the input tables contain or please guide where I will find documentation over this. Please give me a little insight how to use these BAPI's in my program.
Thanks,

Hello,
I got the following error when tried to execute my program with the BAPI function module.
The field "LT_DELIVERY" specified here has a different
field
type.
I am posting some part of my code here. Please help.
CONSTANTS: c_X TYPE c VALUE 'X'.
DATA: lt_header LIKE bapiobdlvhdrchg OCCURS 0 WITH HEADER LINE,
      lt_control LIKE bapiobdlvhdrctrlchg OCCURS 0 WITH HEADER LINE,
      lt_delivery LIKE bapiobdlvhdrchg OCCURS 0 WITH HEADER LINE,
      lt_return LIKE bapiret2 OCCURS 0 WITH HEADER LINE.
lt_header-deliv_numb = sdel-vbeln.
    lt_delivery-deliv_numb = sdel-vbeln.
    lt_control-dlv_del = c_X.
CALL FUNCTION 'BAPI_OUTB_DELIVERY_CHANGE'
EXPORTING
    HEADER_DATA               = lt_header
    HEADER_CONTROL            = lt_control
    DELIVERY                  = lt_delivery
TECHN_CONTROL             =
TABLES
HEADER_PARTNER            =
HEADER_PARTNER_ADDR       =
HEADER_DEADLINES          =
ITEM_DATA                 =
ITEM_CONTROL              =
ITEM_SERIAL_NO            =
SUPPLIER_CONS_DATA        =
EXTENSION1                =
EXTENSION2                =
    RETURN                    = lt_return
TOKENREFERENCE            =
IF sy-subrc EQ 0.
CALL FUNCTION 'BAPI_TRANSACTION_COMMIT'
EXPORTING
WAIT          =
IMPORTING
RETURN        =
Please suggest how to proceed.
Thanks,
Naren

Link between PO and Sales Order?

Hi,
I have an issue..I need to send an idoc containing PO with fields (like ebeln, lifnr...etc). Along with this PO, I need to send a field 'customer po number (vbkd-bstkd)' from sales order.
Could you please help me out to find out the link between purchase order and sales order? how to fetch customer purchase order number from po number?
Also what is the difference between Purchase order number and Customer purchase order number?

The customer purchase order number is the number of the purchase order which you get from one of your <b>customers</b>. This number is copied in the sales order, for future reference.
On the other hand, the purchase order is the order you send to one of your <b>vendors</b>.
Thus the sales order and the purchase order are two indipendent objects. The customer purchase order number does not reference any document on the ERP. Therefore you can't link a purchase order to a sales order.
Refer to the SAP Solution forum SAP ERP Sales and Distribution (SAP SD) for this kind of questions.
Regards, Davide
Message was edited by:
Davide Cavallari

SD-How to find table of link between delivery and sales order?

Hi Experts,
I have a requirement as below.
In LIPS table (SD document: Delivery: Item data), in this table has one kind data.
One record has maintianed 2 fields PSPNR(Project definition (internal)) and PS_PSP_PNR(Work Breakdown Structure Element (WBS Element)).
How to find sales order number of the above record? Could you tell me which table link the delivery item data and sales order number?
Thanks a lot,
Frank

Hi frank
Check the following tables VBAP , VAPMA , VBUP . It may help you
Regards
Srinath

B2C and Sales

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