Back to my Mac issue

I can't get back to my mac to work. If I say go to my parents house with my laptop I will see my iMac the shared area but it wont let me connect. If I go to sister and brother-in-laws house same thing. If I get on my sisters iMac and get on my account on their computer I see my iMac in the shared but again wont let me connect...
Any idea's why?

@ rickbas,
> One other thing I just noticed is that while all of my friends can see my iMac and TC, they cannot see
> my MBP laptop at all. My iMac cannot see my laptop either until it has rejoined my home network.
A chllenge in testing BTMM from within your home network is, if you have sharing enabled, as BTMM requires, BTMM may not be working, but standard LAN sharing will function in he same way.
Also, I found a case where one of the accounts on my Mac had my Apple ID configured with it, but I think it was stored with an old password. Removing it, and re-adding it with current password solved that.

Similar Messages

Just resolved Back to my Mac issue called Apple Suppport in the UK and they were really helpful if the error DNS server not responding the problem is with Apple server not your server ( I had tried to reboot by router, restart my laptop etc.

I was having problem with my Back to my Mac as message was saying DNS Server not responding . I tried to turn my WIFI off, then my router to no avail. Decided to call Apple Support line in the UK . I got a call back immediatly and great support. The advisor took over my screen and we check that my laptop was synchronising with I phots and it was. The adviser also told that when the message DNS server is not responding next to Back to my Mac is has to do with Apple Server not mine , router etc... Hope this save others some time! Rather than spending time truining on and off changing IP address etc...

Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.

Back to my Mac, NAT, CTU setup, Airport Utility

I've used Back to my Mac from home to access my iMac at the office in the past, but after the Yosemite update, I am not seeing "Shared" listed in the SideBar of Finder Windows anymore, and I also get the following warning in System Preferences > iCloud > Back to My Mac:
Set up router for better performance.
Clicking "Details" yields this message:
Back to My Mac may be slow because NAT Port Mapping (NAT-PMP) or Universal Plug and Play (UPnP) is turned off on your router.
Let me explain my router setup
My iMac at home is connected to the internet via fiber optic line here in Japan. The fiber cable comes from the wall to a white plastic NTT box that has 4 green LED lights, the only one of which that blinks is labeled UNI. That box is the Ｂフレッツ ONU shown on this WIKI page:
http://ja.wikipedia.org/wiki/%E5%85%89%E5%9B%9E%E7%B7%9A%E7%B5%82%E7%AB%AF%E8%A3 %85%E7%BD%AE
The Fiber cable form the wall goes INTO that ONU, and then there's an Ethernet cable that goes OUT of it into the WAN port of another NTT box with a black front-face, Model 2004WS, which is called a "CTU" and which I assume is the actual "Router" in my setup. I then have an ethernet cable going between the LAN1 port of that CTU and the WAN port on my Airport Extreme Base Station (the WAN port on my Airport Extreme has what looks to be a sun-shine icon). Another Ethernet cable goes out of my CTU at the LAN4 port and leads into a dark blue VOIP Adapter box. And the LAN3 output of my CTU leads into an Ethernet Hub, from which I connect my iMac and SE/30 (yes, that vintage Mac can connect to the internet!). (My iPad connects wirelessly.)
The 3 NTT boxes I just described are shown in this photo:
http://hoe.moe-nifty.com/hoe/images/HI350155.JPG
If I open Airport Utility 6.3.4, click the Airport Extreme icon, then click the Edit button, within the Network tab, I see the "Router Mode" is Off (Bridge Mode).
When I launch Network Utility and click Traceroute and type "icloud.com" and click the Trace button, Line 2 shows three asterisks " * * * ". That seems to be saying that I DO NOT have a "Multiple NAT configuration," as per this:
http://support.apple.com/en-us/TS1208
I can log into my CTU via Safari using the following URL:
https://ctu.fletsnet.com/CtuC231/init.do
At left there is a button named "詳細設定" which means "Advanced Settings." Clicking that button shows me various settings, and I can see that this CTU is acting as the DHCP Router, and that UPnP is enabled. There is no mention of "NAT" at all, so I assume that NAT is OFF on this CTU.
The following Apple Support article is suggesting that to resolve Back to My Mac issues, I would need to change the "Router Mode" from "Off / Bridged" to "DHCP and NAT":
AirPort Utility 6.x: Set NAT options for your base station or AirPort Time Capsule
But since my CTU is already acting as the DHCP server, wouldn't changing the Airport Extreme Router Mode from Off/Bridge to DHCP wreak havoc on my setup?
What should I do?
Thanks.
P.S. I also have a Brother Laser printer MFC-7840W that connects wirelessly via the Airport Extreme, and in the Network tab of Airport Utility "Timed Access Control" is enabled and that printed (wireless client) is enabled. It took me a heck of a long time to figure out how to get that printer to work wirelessly, so I don't want to mess it up and no longer be able to print if I switch from Off/Bridged to DHCP and NAT.

There are a number of reports of BTMM not working any longer with Yosemite. Apple's solution so called is hugely simplistic.. and it doesn't help for most people.
Since it worked before Yosemite and fails to work with Yosemite.. the issue is very clear.. Yosemite has the worst networking of any Apple OS release yet.
Your setup of the Airport is completely irrelevant.
And if the CTU is not working .. i think your best strategy is to go back to a working OS.. Apple have a lot more bug killing to do before Yosemite should see the light of day.
You can still connect manually.. if you have somebody in your office or it is accessible to you .. then you can open port 548 and directly link. BTMM is just an automated system.. a no hassles.. no fuss system.. which is great when it works but is otherwise completely useless when broken.
BTW does your iCloud access still work??

Back to My Mac Doesn't Work

Has anyone figured out how to make "Back to My Mac" work? I have 2 Macs running Leopard and a .Mac account, but do not even see a "Sharing" category in Finder, so it does not seem to work.
Are there any directions or suggestions as to how to make this work? There is a video on the website, but it has a "Sharing" category that my Macs are missing.
Thanks.

Greetings Mac World,
I stand corrected...finally. Three things.
1. My desktop, iMac G5, malfunctioned and was out of commission until repaired by an Apple tech today, so I hadn't been commenting on the whole Back To My Mac issue. But now that it is repaired (bad power supply on iMac G5), I can add an additional two cents.
2. My iMac G5 did not have 10.5.1. According to the updates I downloaded this afternoon using Software Update, I still had to install 10.5.1 on my G5. Odd I thought, since I was almost 100% certain it was already installed. But the updates included 10.5.1, so it was applied (or re-applied in my mind) tonight.
3. I reset my base station to the default settings on Airport Extreme and did the automated setup again to reapply security to it (WPA2), but left all other settings alone.
Voila...Presto...Hocus Pocus and....Drumroll please
Back To My Mac works instantly.
So I guess that rules out the theory on having a dot in your user name, since I have 3 dots. And sort of validates the whole 10.5.1 solving Back To My Mac. Granted I'm basically using all Apple products, but...
Hopefully, this sheds light for someone else.

ICloud & back to my mac - is this a screen share issue?

Since installing Lion a few weeks ago on my Macmini (to help me fully upgrade / migrate from MobileMe to iCloud) I've have a couple of issues which are bugging (no pun intended) the life out of me. I'm almost at the point of doing a complete erase and install of Lion it's that bad. Normally I always do an erase and install when upgrading OSX but the setup of my mini is such that it would take me a long time to rebuild it from scratch. That'll teach me.. I just upgraded Lion on top of Snow Leopard, whereas on my MBP I did a clean install of Lion and no problems.
Here's my issue:
On serveral occasions, whilst using back to my mac, to screenshare my mini on my MBP, I've had windows and hard drives disappear off screen. If I do a right mouse click on my finder I can view the windows on screen but when I select them they disapear. I have a feeling that mission control is doing something, but I never use this, nor do I have anything set-up, other than the intial configuration. This is *really* doing my head in. I can usually fix it by changing the screen dimensions on my mini through the Display control panel or switching my TV over to the hdmi input so I can view the desktop directly on my TV (as opposed to screensharing).
I'm not really sure if this is a problem with mission control, or back to my mac, or a video input problem (I'm using a mini displayport to dvi and dvi to hdmi cable to connect the mini to my TV).
Any troubleshooting suggestions very much appreciated.
VP

If you have a VPN installed (by mistake?) you should be able to go to your System Prefs > Network and see the VPN listed in the left hand column along with Aiport and Ethernet. You can un-install by using the minus button at the bottom of the column.
The link provided shows you how to install a VPN client with screen shots, including one of this Network Prefs screen and what a VPN client looks like.
https://www.publicvpn.com/support/MacOSX105.php

Double computer name on network and NAT issue with Back to My Mac

These are the problems I am having:
When my MacPro workstation (which on the network is named "The Beast") wakes from sleep - I get a message saying "there is already a computer on the network with the name "The Beast". Other computers on the network can now find you at "The Beast-2"" and it gives me a new name in the file sharing preferences - even though it is the only computer on the network with that name.
Why is this happening???
The other problem is with BackTo My Mac - When I try to enable it - I get an error message saying "Turn off NAT Addressing" - which I thought was turned off since the AEBS is in Bridge Mode. Why is this happening?
Here is my network setup which consists of the Modem / Router from my ISP - an Airport Extreme Base Station and one Airport Express - which is connected to my MacPro via ethernet. The MacPro does not have an airport card installed and is running OSX 10.6.8 - all other computers / devices are running 10.7.x and iOS6).
VDSL Modem / Router (from Internet provider) with wireless turned off - (so it is not broadcasting a competing wireless signal) - connected via ethernet to my Airport Extreme Base Station.
Here are all the settings on the AEBS and the Airport Express: - I am using Airport Utility 5.6.1 on my Mac Pro running OSX 10.6.8 - so the setup prefs are different than the newer version of Airport Utility found on 10.7.x systems - but both work fine. Although I did notice that the option to allow ethernet clients to connect to the Airport Express does not exist (or I just didn't find it) in the newer version of Airport Utility.
Airport Extreme Base Station is set up as follows:
Wireless Mode: Create a Wireless Network
Wireless Settings:
Allow this network to be extended IS CHECKED
Radio Mode: 802.11n (b and g compatible)
Wireless Security: WPA/WPA2 Personal
Access Control:
MAC Address Access Control: Not Enabled
Internet Settings:
Internet Connection:
Connect Using: Ethernet
Connection Sharing: OFF (Bridge Mode).
TCP/IP:
Configure IPv4: Using DHCP
Advanced Settings:
Logging & Statistics:
Syslog Destination Address is blank (as in nothing appears in this field).
Syslog Level: 5 - Notice
Allow SNMP is CHECKED
MobileMe:
Back to my Mac is turned off - but if I try to turn it on I get an error message saying "Turn off NAT Addressing - which I thought was turned off since the AEBS is in Bridge Mode. Why is this happening?
IPv6:
IPv6 Mode: Link-local only
As stated - my MacPro with no wifi card - is connected via ethernet to an Airport Express which connects wirelessly to the AEBS for network and internet access.
Airport Express Settings:
Airport Settings:
Wireless Mode: Join a Wireless Network
Allow Ethernet Clients IS CHECKED
Wireless Security WPA/WPA2 Personal
Internet Settings: Are grayed out (as in I can't change these settings - I assume because they are being controlled by the AEBS) and read as follows:
Connect Using: Wireless Network
Connection Sharing: OFF (Bridge Mode)
TCP/IP:
Configure IPv4: using DHCP
All other settings are identical to the AEBS.
All other WiFi devices in the house (MacBook Pro, iPhones, iPad's, iMac, Apple TV, Nintendo Wii etc…all are able to connect to the network and connect to the internet - no problem.
Thanks for any insights into what might be causing the double name on the network and why it is asking me to turn off NAT addressing - when both my Airport devices are in Bridge Mode?

I am also having this issue... any updates on this??

HT4907 Password Issue when attempting to enable Back to My Mac in iCloud Preferences - HELP?

Since upgrading to Mountain Lion, I have a problem enabling Back to My Mac. When I try and enable B2MM in the iCloud preferences window, I am asked to enter my Apple ID password. It says the password is incorrect, even though it IS 100% correct. I've even tried resetting my password (so that the password lives up to the latest security requirements for passwords, etc). So, it's definitely correct, and I'm able to login to my Apple account here (on this Apple laptop as well as on my iPad and iPhone)... it's not an issue when I log in anywhere else... I am only told my password is incorrect when attempting to enable Back to My Mac in the iCloud preferences pane.
Help?
Many thanks!

Do these make installation of memeo superfluous? Would I need memeo for daily back up?
From what I gather, you couldn't pay me to use Memeo, nor actually a Seagate enclosure, nor many USB only drives, (USB is not bootable on PPC Macs).
I've used maybe a few dozen backup Apps on the Mac, and I'd personally judge only Apple's Time Machine worse than that one.
If you had it to do all over again, you'd get a case with Firewire, one with an Oxford chipset, not containing a Green Drive, not a Seagate Drive, not less than 7200 RPM drive, & a 32MB Cache, not with a One-Button touch feature, ( not a Bus powered drive like...
http://eshop.macsales.com/item/Newer%20Technology/MS3S7W20TB32/
http://eshop.macsales.com/item/Other%20World%20Computing/ME8QW7W20TB/
I searched hard for answers , not aware of this devoted community. What a wonderful discovery.
Great to hear & that you found us, tons of devoted, unselfish helpers here too!
So where are we now on the Drive?
Does it show up in Disk Utility? Can you repair it there?

How can i fix Connection issues with back to my mac since yosemite upgrade.

Ok I have been having nothing but problems with back to my mac since the upgrade. both machines are using yosemite and I have even reinstalled yosemite on both still having connection issues. anyone else know how I can fix this? I get one of 2 error messages one that says there is a problem connecting and i should make sure screen sharing is active and then another that says the server does not exist. So far to get it working it involves restarting back to my mac or both macs. This is not a good fix since once I disconnect and try to reconnect a few hours later it does it all over again. I am currently in France and needless to say my parents are starting to get really annoyed with constantly having to do things on there end so I can remote into my iMac.Before the yosemite upgrade I maybe had to do this once or twice.

What I have done is open Disk Utility, Repair Permissions, and do that more than once if it returns a lot of errors in the permissions. Then Restart the Mac.
Also, go to System Preferences > Spotlight and try turning off a couple settings such as search suggestions...these things are taking a lot of resources now.

Mac Mail Issue: I was having trouble sending to hotmail accounts from my Earthlink account, they had me go into Mac Mail preferences and make changes, now Mac Mail doesn't work AT ALL - any help changing the settings back to correct Mac Mail settings? I c

I was having trouble sending to hotmail accounts from my Earthlink account, they had me go into Mac Mail preferences and make changes (because they claimed it was Mac Mail's fault, even though the hotmail error code said it's because Earthlink is blocked by hotmail), now Mac Mail doesn't work AT ALL - any help changing the settings back to correct Mac Mail settings? I can provide a transcript of the entire tech chat session, if that will help...

both apostrophes are used correctly, thanks
doesn't = does not (this is called a contraction)
it's = it is
Mac Mail's fault = possessive
any help with the actual issue? thanks!

Back to my mac connectivity issues

Hi,
I am a happy mac user and since I work on multiple mac machines I thought the back to my mac feature was a godsend.
Unfortunately, the performance is subpar to many other apps/services available.
I am seeing about 10% of success when trying to connect to other macs, so the question is whether there is something wrong with my network setup (checked multiple times) or the issue lies hidden somewhere else.
Does anyone else experience these issues?
Thank you

Hello tadelv,
We've an article that provides relevant information and tips that may help stabilize Back to my Mac.
OS X: Using and troubleshooting Back to My Mac with your iCloud account
http://support.apple.com/kb/HT4907
Cheers,
Allen

Use external drive for both Time Machine and storage for Back to My Mac

Hi all,
I have been "a Mac" now for over a year and just keep finding cool new things that make me happy I switched. The latest thing is Back to My Mac offered with my Mobile Me account. With a rather convoluted mix of PC/Mac/iOS devices to manage - best $99 I ever spent btw...
I also have a 1TB Time Capsule that I have been using with Time Machine to back up all four of my Mac computers at home. Needless to say, the 1TB is really struggling to handle the amount of data being backed up and certainly leaves no room for anything else.
What I wanted to do was to attach a larger external hard drive via a powered hub to the USB port on the Time Capsule and use it for Time Machine backups while using the internal 1TB drive with Back to My Mac so that I can have remote access to all my data from anywhere without having to leave my computer running at home all the time in order for my laptop to "see" it when I'm away. And, yes, the amount of that data far exceeds what any level of Mobile Me subscription can offer! I should also mention that the hard drive is the only USB device connected through the hub to the Time Capsule at the moment. There are no other devices that might be "getting in the way".
I'm thinking maybe all this is asking too much without the addition of a dedicated file server (Mac Mini, perhaps - not a purchase my budget wants to make).
I understand that the Time Capsule doesn't support partitions, so I bought a Western Digital 2TB Elements drive, connected it to my Macbook Pro and used Disk Utility to reformat the drive from the incompatible NTFS it shipped in to a single, Mac OS Extended (Journaled) partition. I then made two folders on the drive, one for Time Machine backups and one for Back to My Mac remote storage/access. Great.
However, when I connected the 2TB drive to my Time Capsule I could not see it at all. Time Capsule was reporting problems in the way of a disk error. From within my Airport Utility, I could see the trouble was the external drive. The utility suggested connecting the drive to a Mac and using it's Disk Utility to troubleshoot.
I followed through, checking the disk, etc. and ended up reformatted the drive on my Macbook Pro yet again with the same specifications as before but without the folders and reconnected it to the Time Capsule. Same deal. But now, I can't even remotely connect to the Time Capsule at all. I can see the Time Capsule in the shared area of my Macbook's Finder but can not connect. The connection tries and fails even before it gets to asking me for username and password credentials.
Long story short, first of all, I suppose I would like to know if I'm asking for the impossible?
Second, if what I want to do *is* possible, what steps do I need to take to make it so?
Thanks in advance for any advice or suggestions you might have.

Well, I have now reformatted/partitioned my poor WD Elements 2TB drive about a dozen times as well as restarted my 1TB Time Capsule so many times it's no wonder it's as confused as I am! <G>
Last night, at your suggestion, William, and in respect for your continued support, I tried creating two 1TB Mac OS Extended (Journaled) partitions on the WD external USB drive, both with GUID partition tables. Both volumes mounted to my laptop's desktop flawlessly and without issue.
Once the external drive was connected to the Time Capsule, however, it was a crap shoot as to whether or not the drive was recognized at all, reporting a problem with the disk, or, even at one point, mounting one of the two volumes but not both. <sigh>
I read somewhere on the Internet that you need to restart the Time Capsule for volumes on an external USB drive to be recognized.
So I tried that. I connected the freshly partitioned/formatted disk to the Time Capsule and restarted it. This succeed in removing the issue of reporting a nameless drive with a capacity of 0MB. It then reported the drive with its correct name but would not recognize whatever volumes in whatever partitions that particular crack at it contained with the exception of the once, as I mentioned above, when only one of two volumes mounted correctly and was listed with the right name and capacity on the Time Capusule's Setup's Disk tab.
At this point I have given up on my goal to use the external drive with Time Machine to back up my Macs or to hope I will ever be able to see its contents remotely via Back to My Mac. All I would like to do now is simply find a reason why I can't get it successfully connected and playing nice with my Time Capsule in the first place!
Any further suggestions or advice as to what steps I might take next would be greatly appreciated.
Thank you all.

Back to My Mac not working-a diagnosis and a solution

Hello all,
I own a small business and relied on Back to My Mac while traveling. I have had connection issues with BTMM since MobileMe was discontinued. I have found a solution but it is not an Apple solution. Skip to the end if you'd like the straight dope.
FYI: I have exhausted all possible Apple-centric solutions, to the best of my knowledge. This was verified over the phone during an extensive troubleshooting session with a senior Apple specialist. All Macs and OS involved are optimized (in theory) to work with Back to My Mac. The appropriate file sharing options were checked. Users had appropriate access privileges. I have a valid MobileMe ID that has transferred over smoothly to iCloud. Firewall settings were not the issue.
But before we go further, if you are having BTMM connectivity issues, you might want to examine this thread:
https://discussions.apple.com/thread/4071540
And see if it does the trick for you. It seems to have worked for a lot of people. But if it doesn't, please read on.
I have an iMac at my office that I connect to. I have a MacBook that I use to make the remote connections. Before MobileMe was discontinued, I read all support docs on how to make the transition to iCloud. Nevertheless, once MobileMe was discontinued, I began to have BTMM connection issues. My Macbook could "see" my iMac, and vice versa, but once connection was attempted, either through "Share Screen" or "Connect As…", the status bar would run indefinitely and no connection would complete.
First, I tried the Keychain solution indicated above. No dice.
Then I saw the System Preferences>iCloud message that Back to My Mac required NAT Port Mapping and/or Universal Plug and Play settings on my router. I have an old Linksys router, and I was able to upgrade its settings to UP&P, but not to NAT Port Mapping. The situation did not improve.
I went to an Apple Store, spoke with a pair of salespeople who informed me that the problem would most likely be solved by replacing my old router with Airport Extreme, which would automatically upgrade my network to the necessary UP&P and NAT-PM protocols, and if any issues existed after that, they would probably be firewall-related, which I could either fix on my own or talk to an Apple person about.
After installing Airport Extreme, the situation did not improve, and I called Apple Support. I entered the serial number into the web page, and was informed that I was not qualified for tech support because my warranty had expired, even though I had made the purchase the previous evening. I checked the option that indicated that I thought this was in error and that I was in fact qualified, and ten minutes later, I received a phone call from Apple.
At first, I was on the line with a Airport Extreme specialist, who ran down the Airport Utility checklist. With my wife at the Macbook at home, and myself in my office at the iMac and on the phone with the Apple specialist, the troubleshooting began. Once it was apparent that nothing was working, I was transferred to a "senior" specialist who indeed knew everything under the sun about networking and Back to My Mac, at least as far as I could tell. We checked various settings on all devices, Airport configurations, iCloud account validity, my network's firewall settings, etc.
Finally, the specialist suggested we check the settings on my home router, which was supplied by my ISP and not an Apple device. I asked him why. He said that if we enabled UP&P and NAT-PM on my home router, that would probably help make the connection. I informed him that while that might be a short-term fix, I travel as part of my job and need to make remote connections to my office, often from places where I have no control over the router settings. He informed me that because of those "variables" I might very well continue to experience connection issues, and that in some locations I would be able to connect, and some, not.
On the heels of all the time and money spent thus far, I was in disbelief. We spent some more time affirming beyond question that he was actually telling me what I thought he was telling me, and I cordially thanked him for his time and we ended the phone support session.
THE STRAIGHT DOPE: I learned from a senior Apple specialist that network and router settings not only have to be just right at the server location but *also* the remote location in order for Back to My Mac to work. Simply having an iCloud ID is not always enough. If you travel, you most likely have no control over router settings at your hotel, coffee shop, etc., and if you rely on remote connections as part of your job, you can't afford to take the chance that wherever you reside might not be BTMM compatible. I signed up for LogMeIn Pro, at a cost of $59.95 a year. It has screen sharing, file sharing *and* iPhone access, which BTMM does not offer. My remote connections are now almost instantaneous and without issue. Problem solved.
Please note, I have no ax to grind with Apple, I enjoy using their products and believe they are superior to Windows machines. I am also more than happy with the level of expertise, courtesy and efficiency of their support people. The Airport Extreme that I purchased is pretty cool, has kickass wireless signal, and has reduced the amount of wiring on my desk thanks to its wireless printing and hard drive capabilities. I feel a little burned that I bought it for no reason, but I have 14 days to return it, no questions asked. We'll see.
In conclusion, Back to My Mac does not seem to work as advertised. I am curious if anyone has had a similar experience. Hope this helps someone or at least, saves you some time.

Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.

HT4907 I am able to connect to my Mac Mini on Back to My Mac through iCloud but the keyboard/trackpad on the MBAir or MBP with which I access does not register on the Mini. So I can see the screen but cannot interact with it. Mini works accessing MBP/Air

I am able to connect to my Mac Mini on Back to My Mac through iCloud but the keyboard/trackpad on the MBAir or MBP with which I access does not register on the Mini. So I can see the screen but cannot interact with it. Mini works accessing MBP/Air and I can use Mini to input data or interact with screens of those computers.

Regarding your first question about bookmarks, I think you discovered the answer in when you pressed the address bar. The second tab there has your bookmarks.
As for the keyboard, I'm not sure why your Firefox is reacting so slowly; mine seems to show keyboards even when I don't want them. If you have accumulated a lot of history, perhaps that's an issue?
Did you use any third party software to move your Firefox data from internal memory to the storage card?

Back to My Mac - Not working on a remote network

I have back to my mac file and screen sharing working perfect on local network, but once i get on another network it does not work at all and I am up to date and have a new airport extreme with back to my mac set up on that as well

Hi Dan97103!
I have an article here for you that can help you troubleshoot this issue with your Back to My Mac functionality:
OS X: Using and troubleshooting Back to My Mac with your iCloud account
http://support.apple.com/kb/ht4907
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Is it possible to set up Time Capsule on one network and then access its stored data (movies) using Back to My Mac from another network that also has Apple TV to play them?

I recently purchased a Time Capsule to store data at my office. I have an Apple TV at my home that I would like to start using to play my movies. With the storage of the new Time Capsule, I am curious if I can somehow store my iTunes movies on the Time Capsule at my office and then use Back to My Mac to access the TC from my home and then play them via Apple TV. Does this sound possible? We have an iMac at the office that remains on 24/7 connected to the TC.

ATV cannot play movies from the TC, even if it is on your home network.. ATV is a streamer.. it is not a media player.. and the TC is a dumb as a board hard disk in a router.. so it has nothing in it either.
You cannot play movies from ATV without itunes, which streams to the ATV.
If the iMac is running 24/7 then you should be able to connect to the iMac remotely and run from iTunes on that, which could then play movies stored on the TC.. with the following issues.. if you use wireless on the iMac forget it. The iMac has to be ethernet connected as it has to pick up the movie on the library and play it back to the TC to network to your home.
The next issues is speed of slowest connection.
Your download to your home maybe great.. what is the upload speed from your office like??
If you pay for uploads and downloads you will pay for the movie 3x.. first to download it.. second to upload it.. office to net.. and third to download it again.. net to home.. Sorry but it is better to play the movie directly from online itunes store.
If you plan to try and play non-itunes movies over the connection, it won't work.. ATV as stated is linked to itunes and cannot play movie files.
Overall this sounds like you need to think it out a bit more.

Back to my Mac issue

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