Just resolved Back to my Mac issue called Apple Suppport in the UK and they were really helpful if the error DNS server not responding the problem is with Apple server not your server ( I had tried to reboot by router, restart my laptop etc.

I was having problem with my Back to my Mac as message was saying DNS Server not responding . I tried to turn my WIFI off, then my router to no avail. Decided to call Apple Support line in the UK . I got a call back immediatly and great support. The advisor took over my screen and we check that my laptop was synchronising with I phots and it was. The adviser also told that when the message DNS server is not responding next to Back to my Mac is has to do with Apple Server not mine , router etc... Hope this save others some time! Rather than spending time truining on and off changing IP address etc...

Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.

Similar Messages

After a rescent update on my ipad 3 Ican no longer connect to my pc with WIFI. I have tried resetting ipad and itunes but nothing works. Talked to support and they were no help. Any suggestions?

After a rescent update on my ipad 3 I can no longer connect to my pc with WIFI. I have tried resetting ipad and itunes but nothing works. Talked to support and they were no help. Any suggestions?

What error do you get if any?
Have you tried connecting to another network besides your own?
Do you use DHCP on your router or static IP address?

TS1702 I lost all of my spreadsheets in Numbers. Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!

Nothing was deleted. We opened up the app and they were all gone. HELP!! I have restored the ipad and they are still not back!

Are the files in www.icloud.com (use your computer to check).

I just updated my software and spotlights appear from the bottom of the screen. Two hours later I came back to the computer and they were gone. any thoughts?

I just updated my software and spotlights appeared evenly across the bottom of the screen. I left the computer for a couple of hours and when I returned they were gone. Any thoughts?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

Ok, how do I change my apple security questions? I don't know the answers to them and I even called apple and they were no help at all. It's really annoying because I can't download ANYTHING.

A few tears ago my Dad bought the ipod 3rd generation. He made an apple id on there and answered the securtiy questions with no problem. Then he gave the ipod to me. I downloaded music on it. Then last year i got my iphone and i didnt want to make a new apple id because i wanted to keep my music. So then all was fine. Then over the summer the off button on my phone wasnt working, so i went to apple and got my phone replaced. They put the card from my old phone into the new one. Now I have my own apple id. Now, every time I try to buy music or an app, it asks me for my security questions. They're questions that i never answered with my apple id, theyre the same questions my dad answered with his broken apple id, which he doesnt know the answers to either. Every time I call apple its no help and I have a lot money just sitting there in my account. PLEASE!!! IS THERE ANY WAY TO CHANGE THE DUMB SECURIY QUESTIONS?!?!?!?!?!?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95741)

HT200197 When first starting Apple TV for the first time it went straight to the screen with the choices and they were all in French. I have been unable to get to the setup screen no matter what I do. I have tried restarting from scratch several times.

No setup screen when first starting apple TV

Hey Docbarb2,
You should be able to change the language by either restoring your Apple TV with iTunes or change the language by following the steps in the second article. Take a look at the article below for more information to either get you back to square one or to at least a language that you know.
Apple TV (2nd and 3rd generation): Restoring your Apple TV
https://support.apple.com/en-us/HT202118
Change the language on your Apple TV
https://support.apple.com/en-us/HT202799
Take care,
-Norm G.

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465

I need help authenticating my outgoing server settings in setting up my work email on my Galaxy S5. It says unable to authenticate or connect to server and I even called helpdesk at my email support and they tried every possible port (80, 25, 3535 or 465 SSL) and none of them work. Please help!

You will need to get the required info to create/access the account with an email client from your school.
Are you currently accessing the account with an email client on your computer - if you have a Mac with the Mail.app, or if you have a PC with Outlook Express, etc.? If so, you can get the required account settings there.

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it a

Since purchasing the Note 3 in October i have had nothing but issues. I went through all the steps and eventually I was sent a different phone, which was working for the most part until the recent upgrade. Now I am back to the old issues, no service, it actually says not moblie network available, when everyone else in my family has coverage and are on my plan with iphones. I am missing text messages and dropping calls left and right. This is unacceptable for the cost of this phone and my service. I have did a hard reset etc. What else can I do??

Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

So i sent 2 PXTs to someone and it came up on their phone from 2 different numbers and none of them mine. I called those numbers and they were just normal people and they had no idea what had happened. How did this happen?

So i sent 2 PXTs to someone and it came up on their phone from 2 different numbers and none of them mine. I called those numbers and they were just normal people and they had no idea what had happened. How did this happen?
Both phones were iPhone 4s and everyone was with different carriers.

Simple process. If an iPhone go to the Apple Store and not Verizon
the phone from Verizon will be a refurbished device and not new unless under the 14 day worry free guarantee
good luck

Maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im

maybe its just me but verizon had my rebate for a month and some change and still haven gotten it i got this contract on july 10, and my samsunsung galaxy s4 does nothing but shut off on me constatntly and they wont even help..any suggestions because im looking into a lawsuit now so aggravating..my phone is def on a blank sceen right now

JCLouis,
We saw your story and are very worried about what we read! This isn't like us at all and we are here to help sort it all out. We recommend calling the Rebate Center to check on the status. Their number is 1-800-457-0864.
We can help you right here with your phone! How often does it turn off? Is it just that the screen goes black or does it completely power down? Also, does it start back up by itself if it does power down?
SarahO_VZW
Follow us on Twitter @VZWSupport

Can apple help me find my iPod touch 5g??? I have already reported it to the police and they haven't called back, i also have the find my iPhone app in it but I don't have the location thingy turned on so what else can I do to locate it pleazz help

Can apple help me find my iPod touch 5g??? I have already reported it to the police and they haven't called back, i also have the find my iPhone app in it but I don't have the location thingy turned on so what else can I do to locate it pleazz help this iPod is relly valuable to me I had gotten it for Christmas and now I proved that I can't be trusted with it HELP :c

Police don't "track down" lost items, per se. They'll keep your information on file in the event that someone finds your iPod and turns it in. Otherwise, there's nothing the police can or will do in regards to finding lost property.
Sorry, but your iPod is most likely gone for good.
Regards.

Runninig 10.6.8 on new iMac. The last wo weeks I keep loosing internet and have to turn airport off and on to restore service. It is not the router as my two laptops do not have this problem. I read that in 2008 MMP's had a similar issue.Any thoughts?

Runninig 10.6.8 on new iMac. The last two weeks I keep loosing internet and have to turn airport off and on to restore service. This happens every time it goes into sleep mode. It is not the router as my two laptops do not have this problem. I read that in 2008 MMP's had a similar issues .Any thoughts?

Go to /Library/Preferences/System Configuration
Move all the files from the System Configuration folder to the Trash.
Restart your Mac. See if that made a difference.

My iphone 4 isn not responding the screen is just showing a usb lead and the itunes symbol. When i plug it into my desktop mac and link it to itunes ,itunes is telling me the phone is in a restore mode .can i get it to respond without restoring ?

my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks

http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees.

It wont reconize it because ive never connected it to my i tunes. it belonged to a friend of the family and they gave it to her. she just got it and i havent had a chance to sync it to our iTunes account yet

it wont reconize it because ive never connected it to my i tunes.
it belonged to a friend of the family and they gave it to her. she just got it and i havent had a chance to sync it to our iTunes account yet

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Just resolved Back to my Mac issue called Apple Suppport in the UK and they were really helpful if the error DNS server not responding the problem is with Apple server not your server ( I had tried to reboot by router, restart my laptop etc.

Similar Messages

Maybe you are looking for