Backlight black when slide open screen!

Hi,
I have had my Blackberry Torch now for about 10months and last week i think i may have got it slightly wet after i tried to answer the phone when getting out of the bath. Since then it has been ok but last night when i slid open the screen everything went black. As soon as i slide the screen shut it works again! This basically means that i can only use the phone as a touch screen phone when it is down (which isn't good for me as I always text using the keypad when it is slided open).
I called o2 and they said before they send it off to be repaired that i should try upgrading all of the latest BB software as that might fix it. I have never had any upgrades but will this really be able to fix my screen? Is there any other way i can try and fix the phone myself? i've tried rebooting it many times and taking the battery out and leaving it out overnight to dry etc.
Any help would be very much appreciated . Thanks all!
Solved!
Go to Solution.

Hello
This could actually fix your issue IF it is a software problem, so it's definitely worth a try. If this doesn't work you could also try popping your phone into a bowl of rice (old wives tale!), it sounds silly but it has been known to draw moisture out of electronic equipment and I have used it to fix my phone after dropping it in the sink!
If neither of these options work you will need to look into getting your phone repaired, or claiming on insurance if you have it.
Hope this helps
Adam
EE Blackberry Specialist

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9800 Screen blanks when slid open

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either OS, theme or hardware related
remove theme and see if it persists
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Hello everyone, this is my 1st post but I've been lurking the forum for some time. I'm running a Torch 9800 on AT&T right now on v6.0.0.600
This is what's happened with my phone: as the subject notes, my touch screen only seems to work when I slide open the phone.
What I've tried so far that doesn't work: rolling back software, rolling the software forward again, hard resets, soft resets, adjusting intervals for the touch screen.
The weird part is that I saw an older thread that had the exact opposite problem(touch screen only worked when the phone was slid closed). I have a level/ruler app for my phone and it's showing that the phone knows when it's tilted/angle/orientation. I've also closed the phone, opened it slightly (about the width of my thumb) and it stays horizontally oriented + I'm able to use the touch keyboard that way.
Anybody have a suggestion as to what I can try next to fix this? I haven't gone so far as to just go and get a 9810 yet, but i'm considering it.

Thanks for the post.
Has it in anyway fallen or pressed hard at any point? It could be the belt, which would just need you to go with it to a certified repair center and get it secured.
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Message was edited by: batou01

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Replies to Curt and Omke:
In original post you said you were running Win XP, so it that home computer and work is Win7?
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It was checked. I unchecked it, but still had images turning black on me when I cropped and saved them.
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Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000002CE92914 PC=0x00000000002FE038
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Exception state (sv=0x38371000)
PC=0x9000AB48; MSR=0x0200F030; DAR=0xE02F9000; DSISR=0x42000000; LR=0x9000AA9C; R1=0xBFFFC560; XCP=0x00000030 (0xC00 - System call)
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Darwin Kernel Version 8.8.0: Fri Sep 8 17:18:57 PDT 2006; root:xnu-792.12.6.obj~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
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Backlight black when slide open screen!

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