Bapi's to create/Edit Service Process - BUS2000116 - Very Urgent
Hi Experts,
I want ot know the BAPI's to create service process - Business Object - BUS2000116.
Its very urgent. Please help me.
regards,
arul jothi a.
Hi Arul,
BAPI_BUSPROCESSND_CREATEMULTI:Bapi to create Service Contracts programmatically. Pass the inputfields to be created in the contract.
Note: BAPI_BUSPROCESSND_SAVE must be called after this function call to save the Service Contract.
Regards,
Arjun
Pl.Reward the points
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Appointment in service process - BUS2000116
Hi All,
I need to attach the appointment details while creating the service process transaction of business object BUS2000116.
I am using BAPI : BAPI_BUSPROCESSND_CREATEMULTI for creating my service process transaction.
I however know APPOINTMENT is the interface parameter for appointment creation. But I want to know how to use it.
The Appointment types are :
1. SRV_RFIRST - First Response By
2. SRV_RREADY - ToDo By
3. LEASCONTCHNG - Changed On
How do I use enter the values for these appointment types.
Regards,
Arul jothi A.Hi Arul.
You should fill one row for each appointment you want to insert
Make sure you fill at least following fields
REF_GUID if you have filled that in the HEADER_INS structure
REF_HANDLE (if you don't have the REF_GUID you should put a number in here, as also
in the HEADER_INS-REF_HANDLE, for example 0000000001).
make sure - these fields are identically filled in APPOINT and HEADER.
REF_KIND 'A' (I assume your appointments are relevant on header level)
APPT_TYPE <Name of your Appt> (Would be SRV_RFIRST for the first response)
Then fill the TIMESTAMP_FROM or the DATE_FROM/TIME_FROM with the values of your appointment
Last you put an 'A' into MODE (A for creating, B if you want to update an existing entry)
Regards,
Timo -
Customer service (sap - sd) very urgent
hi sap gurus,
i would like to know the customer service process.Could any one send the material for customer service?
Points would be rewarded....
Thanks in advance...Dear Nagesh,
Building Block Guide for Customer Service:
http://help.sap.com/bp_bblibrary/500/html/J13_CSPM_EN_IN.htm
General Settings for CS
Maintenance planning plant
Maintenance planning plant to maintenance plant
Values for component item categories
Value for current date as basic date
Values for units for operation
Value categories
Cost elements to value categories
Cost key figures
Version for cost estimates for orders
Employees responsible for work centers
Warranty types
Warranty counters
Material groups
Account groups and field selection for customer
Master Data
Characteristic warranty period
Warranty
Work center
Maintenance strategy
Material
Customer Service enables you to plan and manage a wide range of service scenarios. It includes functions for processing:
Service notifications
Warranties
Service orders
Service contracts
Service quotations
Repair orders
http://help.sap.com/saphelp_erp2005/helpdata/en/3b/02953401024735e10000009b38f83b/frameset.htm
Customer Service (CS) draws on functionality from different SAP application components, in particular Plant Maintenance (PM) and Sales and Distribution (SD). For example, CS involves the planning and processing of external services, such as contracts for the maintenance and repair of equipment that a customer has either bought or rented. Maintenance planning and servicing is managed in PM; in SD you can create and maintain the relevant service contracts. Contract-related charges that are incurred in PM are passed on in the form of requests for billing in SD.
In Returns and Repairs Processing, you will find a diagram showing the typical events in the day-to-day world of customer service. It also illustrates the interplay within Customer Service of SD and PM functions.
In the following sections, you will find information on the Customer Service functions in Sales and Distribution.
Do not post duplicate threads.
Regards,
Naveen. -
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Creating a Service Order automatically when saving a Sales Order
Hello SDN,
I'm trying to have SAP automatically create a Service Order when a Sales Order is created. To this end, I've tried implementing BADI workitem_template and have been using method before_update. I've been using BAPI BAPI_ALM_ORDER_MAINTAIN to create the service order.
The problem is that in order for the BAPI to save the service order, the sales order needs to be fully saved and operational. Otherwise it just keeps saying 'sales order does not exist'. So the problem is that the BADI is intervening too soon in the saving process. The temporary sales order numbers have been replaced with actual ones, but the records do not show in the database just yet. I think there's a commit that still needs to be done or something.
However, I cannot find a BADI or user exit that intervenes after the sales order is saved into the database, so this leaves me stranded.
Any suggestions would be heartily apprechiated.
Kind Regards,
Niels.
Edited by: Niels Ruelens on Feb 20, 2008 4:20 PM
Edited by: Niels Ruelens on Feb 20, 2008 4:22 PMFollowing your suggestions, I've created an update function module and inserted it into the USEREXIT_SAVE_DOCUMENT. In this function module, I'm calling the BAPI.
Problem with this approach is that I cannot debug, nor is he actually doing anything. Here's the code that is put in the function. Is there anything wrong with the way I call the BAPI perhaps?
DATA:
lt_srule TYPE TABLE OF bapi_alm_order_srule,
lt_bheader TYPE TABLE OF bapi_alm_order_headers_i,
lt_srule_up TYPE TABLE OF bapi_alm_order_srule_up,
lt_methods TYPE TABLE OF bapi_alm_order_method,
lt_return TYPE TABLE OF bapiret2,
ls_vbak TYPE vbak,
ls_vbap TYPE vbap,
ls_bheader TYPE bapi_alm_order_headers_i,
* ls_header TYPE cobai_s_header,
ls_prps TYPE prps,
ls_srule TYPE bapi_alm_order_srule,
ls_srule_up TYPE bapi_alm_order_srule_up,
ls_methods TYPE bapi_alm_order_method.
* ls_item TYPE cobai_s_item.
SELECT SINGLE * INTO ls_vbak
FROM vbak
WHERE vbeln = vbeln.
SELECT SINGLE * INTO ls_vbap
FROM vbap
WHERE vbeln = vbeln.
FREE: lt_methods, lt_bheader, lt_srule.
* Fill methods
CLEAR ls_methods.
ls_methods-refnumber = 1.
ls_methods-objecttype = 'HEADER'.
ls_methods-method = 'CREATE'.
ls_methods-objectkey = '%00000000001'.
APPEND ls_methods TO lt_methods.
* CLEAR ls_methods.
* ls_methods-refnumber = 1.
* ls_methods-objecttype = 'SRULE'.
* ls_methods-method = 'CREATE'.
* ls_methods-objectkey = '%00000000001'.
* APPEND ls_methods TO lt_methods.
CLEAR ls_methods.
ls_methods-refnumber = 1.
ls_methods-objecttype = ''.
ls_methods-method = 'SAVE'.
ls_methods-objectkey = '%00000000001'.
APPEND ls_methods TO lt_methods.
* Fill header
CLEAR ls_bheader.
ls_bheader-orderid = '%00000000001'.
ls_bheader-order_type = 'ZM02'.
ls_bheader-funct_loc = 'FERBL_TD5C_DER'.
ls_bheader-planplant = 'B006'.
ls_bheader-sales_ord = vbeln.
ls_bheader-s_ord_item = '00010'.
APPEND ls_bheader TO lt_bheader.
** Convert the internal WBS to an external WBS element
* SELECT SINGLE * INTO ls_prps
* FROM prps
* WHERE pspnr = ls_vbap-ps_psp_pnr.
** Fill settlement rules
* ls_srule-objnr = ls_item-aufnr.
**** ls_srule-sales_ord = caufvd_imp-kdauf_aufk.
**** ls_srule-s_ord_item = caufvd_imp-kdpos_aufk.
* ls_srule-wbs_element = ls_item-projn.
* ls_srule-settl_type = 'FUL'.
* ls_srule-percentage = 100.
* ls_srule-extnr = 1.
* APPEND ls_srule TO lt_srule.
* ls_srule_up-wbs_element = 'X'.
* ls_srule_up-sales_ord = 'X'.
* ls_srule_up-s_ord_item = 'X'.
* ls_srule_up-orderid = 'X'.
* ls_srule_up-settl_type = 'X'.
* ls_srule_up-percentage = 'X'.
* ls_srule_up-extnr = 'X'.
* APPEND ls_srule_up TO lt_srule_up.
CALL FUNCTION 'BAPI_ALM_ORDER_MAINTAIN'
TABLES
it_methods = lt_methods
it_header = lt_bheader
* IT_HEADER_UP =
* IT_HEADER_SRV =
* IT_HEADER_SRV_UP =
* IT_USERSTATUS =
* IT_PARTNER =
* IT_PARTNER_UP =
* IT_OPERATION =
* IT_OPERATION_UP =
* IT_RELATION =
* IT_RELATION_UP =
* IT_COMPONENT =
* IT_COMPONENT_UP =
* IT_OBJECTLIST =
* IT_OBJECTLIST_UP =
* IT_OLIST_RELATION =
* IT_TEXT =
* IT_TEXT_LINES =
* it_srule = lt_srule
* it_srule_up = lt_srule_up
* IT_TASKLISTS =
* EXTENSION_IN =
return = lt_return.
* ET_NUMBERS =.
IF sy-subrc = 0.
ENDIF.
Edited by: Niels Ruelens on Feb 20, 2008 4:58 PM -
Creating web service for bapi and consume in portal.
Hi ,
I am new to Web Services. This is my requirement I need to publish the functionality of bapi as a web service and consume the web service from portal side.
I have followed these steps to create web service.In transaction se80 i have created service definiton and a wsdl file is generated.
When i am exporting that WSDL file and creating a model in a webdynpro project. I am getting the following error. I dont know how to proceed further.Error while loading WSDL.Check error log for more details.
Whether the proxies need to be generated?What is the purpose of it? Where the proxies need to be generated?
Is Process integration needed to use web services?
Kindly guide me how to proceed.
Best Wishes
Idhaya Rthe proxy is the object that make possible to use the service; even if service and consumer are on the same host, you need a proxy to use it.
try to check this blog
/people/thomas.jung/blog/2007/12/17/consuming-services-with-abap -
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Hi all,
I'm trying working on a BAPI to create a service order using FM crm_service_order_create and crm_order_maintain. When I call the BAPI outside CRM the SO gets created but with a created_by user "RFC_DIAL" although the call was originally made with a different user. Is there a way to force the creation with a different user than the "RFC_DIAL"?Hello,
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I have a BPEL process project A which I have secured using oracle/wss_username_token_service_policy
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It gave me a warning:
[OSB Kernel:398133]WSSP 1.2 policy assertions (Web Services Security Policy 1.2) are not allowed on this service.
What is the best approach to take.
Thanks.Get the wsdl of the OSB proxy service and create webservice parnerlink in BPEL based on this wsdl to invoke the service
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Hi Friend's,
Can you tell me what are the steps to create Generic Service in HCM Processes and Forms and also tell me how to link Generic service with BADI.
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My need is to create a service notification TC IW51 with reference to sales order (credit memo request).
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A+
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I am on ECC 6.0. In my BAPI Explorer (transaction code BAPI) I don't see the "Create Web Services" button. I see all the other five viz. "Business Object Builder" to "Create BAPI List". Do I have to do activate something to get this button. All help is appreciated and will be suitably rewarded.
ThanksHi,
The problem is because the security setting Adobe (the cross domain policy file) has more control over who has access to your data from a SWF.
To solve this problem we add our swf in this page:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html
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Hello Experts
I am trying to create a web service from a standard BAPI functional module referring following document
http://help.sap.com/saphelp_nw04/Helpdata/EN/e9/ae1b9a5d2cef4ea4b579f19d902871/content.htm
I am facing the same issue as mentioned in this thread (But for me answer is not OK)
Web Service Creation
When I click the FLIGHT Business Object and navigate to the Tools tab, I cannot see Create Web Service option.
Also when I try to start the web service wizard from (SE37 -> BAPI_FLIGHT_GETLIST) Utilities Menu, after specifying all the details, after clicking Finish, I get an error "Access Refused"
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My system is ECC 6.0 700 Release
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PareshHello,
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BAPI or Function Module for Creating a service order
Dear developers,
i want to create a service order in CRM from a web-based BSP application. Which function modules or bapi's can be used for this?
Has anybody still did something like this?
Regards,
JensHi,
U can use CRMXIF_ORDER_SAVE FM to create the service Order.
Regards,
Ajay Gupta
Reward points only if it helps -
Service sucks I can't creat editing exporting PDFS
I can't create editing exporting PDFS
Hi flossiem94432250,
Please specify more on the same.
What exactly do you wish for? Do you want to export PDFs to other formats?
Let me know.
Regards,
Anubha
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