Basic phone data package

im new new to the data package. on the verizon site it says navigator, ringback tones are included with the basic data package. do i interpret that to mean that i am not charged for those features if I access them? does it go against my data count if i use navigator or charge me extra if i use a ringback tone? any help understanding this would be appreciated

Hello Patricia1C,
What a great question!
With the 75MB data plan it includes a free monthly subscription to Mobile E-mail, VZ Navigator, and Ringback Tones. Using these applications will accrue data which will deduct from the 75 MB bundle. Searching for Ringback Tones will accrue data; however, once it is set to play for callers it will not accrue data. Overage charges, if applicable are billed at $10 per additional 75MB.
Data includes anything received by or sent from your device other than calls or text messages. Data usage includes picture & video messages, web browsing, and downloads. Data is billed per Megabyte (MB) ($1.99 per MB), unless you are signed up for a Data Package.
For additional information, please visit the link below:
Plans
Thank you for your post Patricia1C.

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Forcing customers to pay for a phone and/or data package they don't want or need

By their practices Verizon is forcing customers to pay for more than what the customer wants or needs, and at the same time giving the customer less of what they want or need.
I've been a Verizon Wireless customer for years. Everytime my 2 year upgrade is due I check what phones are available. It seems that as time goes by there are less and less Basic Phones with a qwerty keyboard, music player, good camera, and video. Now, there are only 3 phones to choose from that don't require a data package: none of them have a camera over 1.3 megapixels, none have video, and ALL had HORRIBLE customer reviews. Those reviews tell me I'm not the only disgruntled Verizon customer.
I've had Verizon phones that I liked in the past; right now I have a Blitz. I settled for that one because it was the best of the few bad choices available at the time. My most recent 2 year contract has been over for 5 months so now I'm on month-to-month with no contract, which is awesome. But my phone, which I like for the most part, doesn't work right.The problem is the earpiece speaker quit working as soon as my contract was up (maybe a software timebomb to force me to get a new phone?) so I took it to a repair shop to get it replaced. They replaced it but that speaker died after 2 months and since the phone has been discontinued (grr!), there is NO chance of getting a new speaker. That wouldn't be such an issue if the Bluetooth function had ever worked, which it never did. I recently broke down and decided I'd settle on something, so I tried the KinTwo (one of my 3 choices) but it sucked immensely so I sent it back.
So now I'm forced to buy a phone (with Some of the features I need, because it's obviously impossible to get ALL the features I want/need in One phone) that I don't like; AND pay for a $10 -$30 data package which I don't want or need, and can't afford; AND forced to sign up for a new 2 year contract. I'd rather go with Pay As You Go because I barely use any 'minutes' (I do more texting than talking, which is why I need a good qwerty keyboard) but I'd have to pay over $350 for a fairly decent phone.
HEY VERIZON, How about providing more than 3 choices of phones that don't require a data package? And how about making those phones GOOD QUALITY and not the garbage you're providing for sale now?
I'd like to stay with Verizon because they DO have the best service area compared to the other Big wireless phone companies . I've been with AT&T and the service area is really not as good. I even did comparison research for a college course's Final Project because I wanted to know which company had the more truthful claims about their coverage area. I live in the Sierra foothills and reception is a big issue with a lot of people here. I've talked with customers of the other companies and they all agree I should stay with Verizon. But if Verizon can't offer any good phones then I might as well switch to another carrier who may have more concern for their customer's needs. Even after giving us few choices of devices, charging high prices, and gauging us at every opportunity, they give us less incentive to stay a loyal customer. At least AT&T has roll-over minutes, Criket has 'no contract' service, and TracPhone has no contract/Pay as you go service with inexpensive phones.
So please excuse me while I go to the other carriers' websites to see what they're offering...

JF2mad wrote:
Marilee
You are spot on. Verizon wants to squeeze every dollar it can from it's customers and customer service can take a DISTANT back seat to greed. I have a Chocolate Touch which I got a few years ago(before it REQUIRED a data package). I had activated a different phone which I ended up not liking and when I tried to re-activate my Chocolate I got slammed with the required data crappage..er package. I had to fight to get the data BLOCKED and the phone activated again.
Wifi is all over but all the phones that have Wifi that Verizon sells require data packages too. I REFUSE to give Verizon $30 minimum for data when I have no need for it. If they had ANY CLUE about customer service they would simply allow you to buy whatever phone you wanted from them(or others) and activate them with data blocks.Until they do I guess I will either be stuck with my old phones or go provider shopping. Which I am sure Budone will find great satisfaction in.
On that topic. I am amazed that Versizon sits back and lets your apathy and disrespect of ANYONE who does not kowtow to the company line as they seem to. You are a "gold user" so clarly you are some sort of Verzion demi-god. Gotta say, there is not one word of disrespect in what I wrote. I do not puke on anyone, BUT I do present a different view than you or the OP may be willing to see with your, "Woe is me, have pity on me, and let me do what I want, if not involve the government to protect myself from myself attitude."
If you took time to look at posts of mine, I have had VZW in my crosshairs a few times, but they made it right. All in how you present yourself. Personally, I am willing to bet that corporate suck ups like you are the very reason many people finally DO make the break from Verizon. Your habit of puking all over people with legitimate complaints and the tolerance of same on this board lead ME and I am sure others to feel that your dismissive attitude is acceptable to, if not encouraged by Verizon in General. And yes, I have been edited in the past. But there was NOTHING in my prior post that has anything you state in it. You just dont like what I said. That is not towing the company line, that is knowing it costs a Ton of money to get a new deivce to market and data plans helps recoup the cost and allows upgrades and LTE to be deployed. You would be upset if you could not use your phone where there is NOT any WiFi.
Even though I have had issues with Verizon's service and corporate paradigm(especially the companys determination to exthort every penny it can from me), almost every Service Rep I have spoken to has been considerate, friendly and helpful. There have been one or two who, when I broached the possible need for finding a new provider, seems unconcerned, but in general I have been made to feel valued by the people I have spoken with. {please keep your posts courteous}
As for the demi-god comment, maybe I can get a MOD or ADMIN to change me from Gold to that!

FORCED DATA PACKAGE WITH PHONE UPGRADE

I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......

Ryder435 wrote:
I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......
Dittos to TedKord!
There are many with situations similar to yours. Our first of 5 lines just went month-to-month this week as there are NO UPGRADE OPTIONS to upgrade from an enV2 without the mandatory data surcharge of $120 per year. If you are a facebook member you can do a search for Verizon and you will find a group there, several thousand strong now, that also agree and share your frustration. You can also find links there to contact the FTC, FCC, Verizon, etc.   Take a look and join us if you haven't already.

What is my best option for a family plan. We have 1 smartphone that uses very little data a usually wifi is avaiable and 3 basic phones. Currently we have 700 shared minutes and unlimited texting. And 30 data. I don't think he needs that much as wifi is e

What is the best family plan option. Currently have one smart phone with 30gb of data and 3 basic phones. Also have home phone for $20/month. Current plan is 700 shared minutes and unlimited texting. My bill is close to $200/month, looking to lower if possible.

On a tablet- pse forgive typos....
Great Advice given earlier by SuzyQ - I believe the question not asked of you is ---what do you want to pay for the services that you need. I think that it would narrow the groups suggestions if you could narrow your needs.
For example: I need talk and text on 4 phones and some data say, 2 Gig, on only one of the phones. what plan is the best cost for me? You may also need to ask what the cost may be to switch to a different plan. I suspect that there will be no cost within Verizon-but ask anyway.
I do not think that you can have a smart phone on any Verizon plan unless you agree to buy data for that phone. Also, you said that wifi is often available-however, I do not believe that Verizon allows talking over wifi without consuming airtime minutes-only data over wifi avoids your allowance to be impacted.
As most here already know, several other service providers offer wifi-friendly service (talk/text/data) that will provide home/business/restaurant service without impacting your allowance- just not here.
After getting some suggestions here, call 611 and confirm availibility and price.
Best of luck in your research.

Remove data plan from family plan with basic phones?

Is there a way to remove a data plan from a family plan with just basic phones on it? We used to have a $20/month basic plan until we had to get a data plan for our son's iPhone. He no longer has the iPhone with Verizon and has removed his line from the plan because he has an Android with Sprint. We also were required to use the data plan because we at one point had one of those "Hotspot" devices as a temporary solution for at-home Internet until our DSL line could be fixed. As of now we no longer have the hotspot device or the iPhone, but we still have a data plan that is patently useless because all we have are basic phones. On the My Verizon Wireless website, it says that "your text and data are now bundled with your plan" or something to that effect. I don't want to be paying extra for a useless data plan that we don't need or want because we are not in the market for fancy smart phones or tablets any time soon.
Is there any way to unbundle or detach the data plan so that we no longer have one and just have the unlimited text and calling plan without data? Our daughter is fine with her EnV Touch from 2005 and us old folks are perfectly content with the basic flip phones. Is the EnV a data phone too, in which case we should get rid of the EnV Touch in favor of an even more "basic" basic phone? She's not much of a technology buff like her brother is and has even suggested getting rid of the "fancier" phone that she has for a basic flip phone. Are we stuck with the data plan unless we break everyone off from the family plan (it's just me, my husband, my daughter, and my sister for right now) and move everyone to pay-as-you-go or no-contract? Wouldn't that end up costing more in the long run? How can we get rid of this annoying and expensive data plan that nobody on our network even uses and is causing a headache of expense?

As I understand the plans now (and this could be wrong, they change so often I get confused!!) to have the "pay as you go" data, on the More Everything, you have 700 shared minutes. To bump up to unlimited minutes, there is an attached data plan of 500 MB, and the total cost for 4 basic phones, unlimited minutes and text, 500 MB data, is $100/mo ($20 for each basic phone line access, and $20 for the data). The 700 shared minutes and pay as you go data is $85.
You can change your plan at any time.

Will i need to purchase data plan if i buy unactivated smartphone while on contract with a basic phone?

II have a basic phone that is still in contract with a family plan of other basic phones that is not the share everything plan. If i buy my friends unactivated smartphone (DROID X 3G) will i need to purchase a data plan?

yes, all smartphones require a data plan; you don't have to switch to the Share Everything plan unless you want to (and then all lines on your account would have to switch) ... you can add a tiered data plan (i.e., $30 for 2 GB) for your new smartphone.

Replace basic phone with No-Contract $399 Moto X, and have only WiFi data?

The family is on a Shared Talk and Text, 700 minutes, four basic phones and I have a Droid Razr + 30/month data plan, could I replace one or more of the basic phones with a no-contract Moto X and keep the plan? And let the kids hit the WiFi, but not have to pay for when they away from the house? Seems too good to be true.
Sorry for this being my first post, I sure hope I can book mark this so I can come back to it. Maybe the word zygote might help me find it later

It would be a replacement, not a new telephone number, if that makes things clearer. All the same, you are saying Verizon will insist on data, even though no-contract?

Data packages on an android phone

I am planning on upgrading from a 3G phone to an Android, but Androids require a data package. Do I need to get an unlimited data package or can I choose a lower data package?

jmv2530 wrote:
I am planning on upgrading from a 3G phone to an Android, but Androids require a data package. Do I need to get an unlimited data package or can I choose a lower data package?
Unlimited ($29.99/month) package is required and is really the only practical option for the Android phones (or iPhones). You need to have access to more than 75MB of data to use these phones to their full potential, even with WiFi availability.

Need Help Choosing A Basic Phone That Does Not Require A Data Plan

Hello, I need to replace my current basic phone and do not qualify for an upgrade yet.
I need to find a new or used phone that does not require data. Can someone please give me some models that will work that are newer?
The VZW prepaid models have to be used 6 months on prepaid before you can use them on a contract and I have a contract.

Usually on eBay, the listing will indicate if it's prepaid.
I agree with Droid Usrr that the Intensity 2 is worth checking into, because it has a great rubberized keyboard and you can get one new for less than $100.
Depending on what you're willing to spend, I also noticed that the Wal-Mart in my area is selling the brand new Intensity III off contract for $175. That way, you'd still have the year warranty on it, and it's a solid phone.
There usually are quite a few inexpensive feature phones on Craigslist, too, if you're not opposed to meeting with strangers. It's best to meet at a Verizon store and activate it before handing over your money.

I am eligible for an upgrade on my basic phone that I own. Since there are only a small amount of basic phones, is it possible to own a smart phone but without a data plan?

There are only two basic phone with full keyboard that is available online, but was hoping that it would be possible for me to own a smart phone without needing a data plan.

You can own and use a smartphone on wifi only, without a data plan, but you will not have the capability to use it as a phone on Verizon's network. To activate a smartphone and have calling (phone) capability, yes, you do need to have a data plan for the smartphone line. You CAN have a minimal data plan, and use it on wifi primarily - but yoju DO need a data plan.

Basic Phones but I still have to pay for data?

I want to change my plan over from the 700 min plan to the Family share plan with unlimited talk and text...the only problem is that we have 4 basic phones. I can pay the $30 per phone per month no problem...but then I'm forced to select the base 300mb of data plan (for $40/month) as well. What is this paying for? I'd be throwing away $40 a month for data that I can't use since we have basic phones. There should be another option. Has anyone else encountered this, and had it resolved?

chasejr wrote:
I want to change my plan over from the 700 min plan to the Family share plan with unlimited talk and text...the only problem is that we have 4 basic phones. I can pay the $30 per phone per month no problem...but then I'm forced to select the base 300mb of data plan (for $40/month) as well. What is this paying for? I'd be throwing away $40 a month for data that I can't use since we have basic phones. There should be another option. Has anyone else encountered this, and had it resolved?
Actually basic phones CAN use data. Also you're not paying $40 for the data. You paying $40 for unlimited minutes and texting AND data. And since the unlimited minutes and texting have a $40 value the 300 MB is basically FREE.
If you need more minutes then you can get the 1400 minute plan for $20 more than what you're paying for now as was said. or 2000 minutes for $40 more.
So let's break this down
1400 minutes, 4 lines, unlimited texting = $140
2000 minutes, 4 lines unlimited texting =$160
Share Everything 4 lines, unlimited minutes and texting 300 MB data=$160.
If you're going to need more than 1400 minutes Share Everything is better.

Is Verizon attempting to get customers to abandon basic phone services for data plans?

I was just in the Verizon store to pay my bill and while there I wanted to verify my upgrade eligibility date. My husband and I have a shared plan with him having a basic phone and I have a smart phone with a data plan. Due to a need to upgrade phones last year I used his upgrade eligibility date to go from a basic phone to a mart phone. At that time I was told that when the time that I was eligible to update my phone he would be able to use that date, which he did. The next time we are eligible to update will be in Feb. but since we had switched the dates last year, I was told that if I wanted to update this year at his time, we would be charged an additional $30 per month for a data plan even though we would still have 1 basic phone and only 1 smart phone. In essence we will be paying for 2 smart phones and have the benefit of only 1. Does Verizon think that this is good customer service and that it will foster customer loyalty?

It is true that if you switch lines and upgrade with a smartphone, but then add a basic phone back on that line you will be charged $30 per month for data since you used that line to upgrade to a smartphone, and the data costs are part of the payback for the higher price of the smartphone.
However, that is not what you are doing, and I have not heard that if you use an upgrade to get a basic phone, you still have to pay $30 even if that is a transfer from an upgrade eligible line that has a smartphone.
I honestly think you were given wrong information and they misunderstood the new policy. This is one situation I have not seen yet, so will await others to give input, including any Verizon representatives.

When transferring my upgrade Vz added Data Bundle to my basic phone

I have Nationwide Family plan with 4 dumb phones and one iPhone where my son pays his $30 per month data. I transferred my upgrade (LG Octane) so he could buy the new iPhone which all went well except that my bill now shows "2GB Data Bundle with Email" added to my phone for $30. Makes no sense that I would need that plan with my basic phone. What's up?

Even though your transferred the upgrade the upgrade counts against your line. Your line gets the contract extension. Technically your line upgraded to a smartphone and Verizon has new policy where you must keep data on a line for 2 years even if you switch that line back to a basic phone. They did this because unlimited data customers who weren't entitled to upgrades were using a loophole and upgrading basic lines to smartphones then swapping phones and cancelling the data and putting the basic phone back on that line in order to get an upgrade they weren't entitled to. Unfortunately people like you get caught in the middle because unlimited data customers were abusing the system. It stinks but you're stuck paying that $30 for the next 2 years.

How do I top up my data package in my phone?

How do I top up my data package in my phone?

Hello, you can top-up online by going to http://ee.co.uk/ee-and-me/top-up-pay-as-you-go and select carrier. Alternatively yo see all your options please visit: http://ee.co.uk/help/accounts-billing-and-topping-up/pay-as-you-go-top-ups/ways-to-top-up 1. You can top up with a credit or debit card using My Account 24/7:Sign up or log in to My Account
Select Top up inside the My Account homepage or using the side menu
Select the amount you want to top up
Enter your payment card details, review and confirm
2. Call 150 from your EE phone Choose top up from the options given on the call and then follow the instructions 3. Top up into a store (using an E-voucher) If you think I helped please take time to press the +kudos button below

Basic phone has data charges

I have a basic phone (a Jest 2) and this month Verizon says I used 0.24 mb of data. I have all kinds of functions on the phone to prevent me from using data.
If I used data its not my fault. It was unintentional. If I could remove the browser from my phone I certainly would. It seems that a random keypress can start the thing.

Yes, a random keypress can start using data. You can call Verizon to block data from your basic phone, at least you used to be able to. Of course, this would mean you would not be able to download things such as email/ringtones/ringbacktones/etc... if you decided you wanted to do so.

Basic phone data package

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