FORCED DATA PACKAGE WITH PHONE UPGRADE

I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......

Ryder435 wrote:
I have been a verizon customer since cell phones were cool. I started with a bag phone in my car. I have 5 verizon phones. Four on a family plan and one through a work plan.
My son wanted to upgrade his phone today which is eligible for early upgrade. I was very disappointed to find out that any decent phones available come with a mandated data package. There are two options - for the really nice phones it is $29.99/month, for the basic phones like the LG Envy which I have now it is $9.99/month.
So right now I spend on the family plan about $2000 per year on cell phones. (It used to be about $3,500 before I got my work phone). If we renewed to the basic LG Envy phones (which I like) it would be an extra $40/month or $480 per year. If we upgraded to the nice phones it would be an extra $120/month or $1,440 per year. For unlimited data usage this is not a bad deal.
There is only one problem - I DONT WANT IT OR NEED IT!!!!!!!! I have computers at home with wireless, a laptop with wireless, an i-touch with wireless. Also, my spouse or children do not need unlimited data or the internet on their phones! Who wants to pay for a 16 and 13 year old to have unlimited data and wireless?
I spoke to Verizon customer service and they told me which phones are available with no data package. Nothing against LG and Samsung but the phones available under those plans are garbage. They have small screens and are pathetic little phones with limited features. Even though I don't use the internet on my phone why wouldn't I want one with a great camera, a large screen for pictures and video messaging?
I realize from talking to customer service that they did surveys to see what customers wanted. I guess I am one of the only people out there that likes advanced features on a phone with out the internet available to me at all times. I don't agree with this. Or is it just that it is more convenient to squeeze another $500 or $1500 per year from a family? Why not double your sales when you can. I know every other carrier is doing it which is why Verizon can force this on its customers. Customer service reminded me of this several times.
Could we afford donating this money to Verizon for no purpose? Probably but why the {word filter avoidance}
would we? No wonder so many people are in debt. I think our money could be used better to send kids to college, pay the mortgage or invest it. I think this policy is hostile towards customers. If they really want to serve their customers offer the phones at higher price without a data package. I guess that wouldn't work since Verizon makes its money from service agreements not the equipment.
- Unhappy Verizon Customer looking for other options......
Dittos to TedKord!
There are many with situations similar to yours. Our first of 5 lines just went month-to-month this week as there are NO UPGRADE OPTIONS to upgrade from an enV2 without the mandatory data surcharge of $120 per year. If you are a facebook member you can do a search for Verizon and you will find a group there, several thousand strong now, that also agree and share your frustration. You can also find links there to contact the FTC, FCC, Verizon, etc.   Take a look and join us if you haven't already.

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thanks
Edited by: Bhat Vaidya on Oct 19, 2010 8:41 AM
Edited by: Thomas Zloch on Oct 19, 2010 9:55 AM

Hi,
DELETE DATA_PACKAGE WHERE PLANT = 'INDIA'.
Above syntax for delete data from internal table
For deleting the database table write statement as follows
DELETE From DATA_PACKAGE WHERE PLANT = 'INDIA'
Your are missing the from keyword from statement.
What could i have understand, if it is your solution of Query.
Exactly you want to delete data from database table or internal table ?

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It does.
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Hi leonehouse1,
I’m very sorry if this experience did not match up with what was described to you at the time of purchase.
It is correct that we charge a service fee of $149.99 for smartphones being replaced and if you choose to have the replacement phone sent to you right-away we would place a $250 hold fee authorization charge to your account. Once we receive the defective phone back from you we would release that $250 authorization from your account.
I did look at your service request and show the replacement phone was delivered to you on 12/16/2014. Do you need anything from me?
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Allan|Senior Social Media Specialist | Best Buy® Corporate
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Frustrating Phone Upgrade issue

We need help with phone upgrade issue we encounter when BestBuy associate process our upgrade. Associate is saying we are not eligible but we have not done any phone upgrade since Jan 2011. Our ATT mobile service was established with BB in 2009 and we only upgraded 2 phones in Jan 2011 thru BB. The only recent change in January 2013 was a change of responsibility between my spouse and me since my company has a better employer discount thru ATT. No change and per ATT, no contract and we should be able to upgrade in any retail store. But BB keeps telling us we have issue with ATT and can do our upgrade only with ATT Corporate Store. Our mobile account is a regular family plan account as originally established with BB and just like any BB customer, have employer's discount attached. I don't understand how BB system communicates with ATT system so it is hard for me to explain to ATT what "error message" BB associate is receiving. It has become so frustrating with BestBuy telling us to check with ATT and then for ATT to tell us that there is no issue at their end. We have been a loyal BB customer with all major appliances bought from them including protection plan. The least they can do is work with their ATT representative to figure out between themselves what the issue is. Here we are willing to give both companies our business with new phones and new contracts and no one can help us out.

LTGee -
I am very sorry to hear about this. I am going to send you a Private Message to collect some information from you to see if we can get to the bottom of this. To check your private messages, ensure you are logged into the forum and click on the envelope on the upper right hand side of the forum.
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RSA6:
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Thanks
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Edited by: Surendra Reddy on Mar 12, 2010 6:27 AM

Forcing customers to pay for a phone and/or data package they don't want or need

By their practices Verizon is forcing customers to pay for more than what the customer wants or needs, and at the same time giving the customer less of what they want or need.
I've been a Verizon Wireless customer for years. Everytime my 2 year upgrade is due I check what phones are available. It seems that as time goes by there are less and less Basic Phones with a qwerty keyboard, music player, good camera, and video. Now, there are only 3 phones to choose from that don't require a data package: none of them have a camera over 1.3 megapixels, none have video, and ALL had HORRIBLE customer reviews. Those reviews tell me I'm not the only disgruntled Verizon customer.
I've had Verizon phones that I liked in the past; right now I have a Blitz. I settled for that one because it was the best of the few bad choices available at the time. My most recent 2 year contract has been over for 5 months so now I'm on month-to-month with no contract, which is awesome. But my phone, which I like for the most part, doesn't work right.The problem is the earpiece speaker quit working as soon as my contract was up (maybe a software timebomb to force me to get a new phone?) so I took it to a repair shop to get it replaced. They replaced it but that speaker died after 2 months and since the phone has been discontinued (grr!), there is NO chance of getting a new speaker. That wouldn't be such an issue if the Bluetooth function had ever worked, which it never did. I recently broke down and decided I'd settle on something, so I tried the KinTwo (one of my 3 choices) but it sucked immensely so I sent it back.
So now I'm forced to buy a phone (with Some of the features I need, because it's obviously impossible to get ALL the features I want/need in One phone) that I don't like; AND pay for a $10 -$30 data package which I don't want or need, and can't afford; AND forced to sign up for a new 2 year contract. I'd rather go with Pay As You Go because I barely use any 'minutes' (I do more texting than talking, which is why I need a good qwerty keyboard) but I'd have to pay over $350 for a fairly decent phone.
HEY VERIZON, How about providing more than 3 choices of phones that don't require a data package? And how about making those phones GOOD QUALITY and not the garbage you're providing for sale now?
I'd like to stay with Verizon because they DO have the best service area compared to the other Big wireless phone companies . I've been with AT&T and the service area is really not as good. I even did comparison research for a college course's Final Project because I wanted to know which company had the more truthful claims about their coverage area. I live in the Sierra foothills and reception is a big issue with a lot of people here. I've talked with customers of the other companies and they all agree I should stay with Verizon. But if Verizon can't offer any good phones then I might as well switch to another carrier who may have more concern for their customer's needs. Even after giving us few choices of devices, charging high prices, and gauging us at every opportunity, they give us less incentive to stay a loyal customer. At least AT&T has roll-over minutes, Criket has 'no contract' service, and TracPhone has no contract/Pay as you go service with inexpensive phones.
So please excuse me while I go to the other carriers' websites to see what they're offering...

JF2mad wrote:
Marilee
You are spot on. Verizon wants to squeeze every dollar it can from it's customers and customer service can take a DISTANT back seat to greed. I have a Chocolate Touch which I got a few years ago(before it REQUIRED a data package). I had activated a different phone which I ended up not liking and when I tried to re-activate my Chocolate I got slammed with the required data crappage..er package. I had to fight to get the data BLOCKED and the phone activated again.
Wifi is all over but all the phones that have Wifi that Verizon sells require data packages too. I REFUSE to give Verizon $30 minimum for data when I have no need for it. If they had ANY CLUE about customer service they would simply allow you to buy whatever phone you wanted from them(or others) and activate them with data blocks.Until they do I guess I will either be stuck with my old phones or go provider shopping. Which I am sure Budone will find great satisfaction in.
On that topic. I am amazed that Versizon sits back and lets your apathy and disrespect of ANYONE who does not kowtow to the company line as they seem to. You are a "gold user" so clarly you are some sort of Verzion demi-god. Gotta say, there is not one word of disrespect in what I wrote. I do not puke on anyone, BUT I do present a different view than you or the OP may be willing to see with your, "Woe is me, have pity on me, and let me do what I want, if not involve the government to protect myself from myself attitude."
If you took time to look at posts of mine, I have had VZW in my crosshairs a few times, but they made it right. All in how you present yourself. Personally, I am willing to bet that corporate suck ups like you are the very reason many people finally DO make the break from Verizon. Your habit of puking all over people with legitimate complaints and the tolerance of same on this board lead ME and I am sure others to feel that your dismissive attitude is acceptable to, if not encouraged by Verizon in General. And yes, I have been edited in the past. But there was NOTHING in my prior post that has anything you state in it. You just dont like what I said. That is not towing the company line, that is knowing it costs a Ton of money to get a new deivce to market and data plans helps recoup the cost and allows upgrades and LTE to be deployed. You would be upset if you could not use your phone where there is NOT any WiFi.
Even though I have had issues with Verizon's service and corporate paradigm(especially the companys determination to exthort every penny it can from me), almost every Service Rep I have spoken to has been considerate, friendly and helpful. There have been one or two who, when I broached the possible need for finding a new provider, seems unconcerned, but in general I have been made to feel valued by the people I have spoken with. {please keep your posts courteous}
As for the demi-god comment, maybe I can get a MOD or ADMIN to change me from Gold to that!

Problems with the O2 blackberry data package on my Curve 3G.

I have already informed O2 about this but they claim that I should be used the blackberry support services, but nothing there helps me!
I got my Blackberry Curve 3G on September 9th this year and I put on the Blackberry Data Package bolt-on onto my phone on September 16th. I then received a text to say they've taken £5 from my credit and it will be up and running in the next 24 hours. Its now September 19th and my BBM is not working at all and I am extremely upset with the services and behaviour I have received from both O2 and Blackberry.
Is there any way you can help? If this fails, I shall be forced to go back to the shop from where I got my Blackberry from and ask for their help.
Many thanks, Jade.

Can a bubble whistle Problems with the O2 blackberry data package on my Curve 3G.? The seat matures in your oar. The lad ices the pursuing method inside a resident. A judge spins against the vendor! The rose wows the hello.
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