Batch has already been posted in stock very urgent

Dear all,
My user has created a delivery for excess quantities. He had to deliver only 4 where he has done the PGI for 24. I thought I would reverse it with transaction VL09, but when I click on reverse this error "Batch has already been posted in stock" pops up. What might be the reason?
Invoice is not created against this delivery **
Please anyone throw some light on this and also if any other options to reverse goods movement. And can I reverse only part quantity?
Thanks in advance and its very urgent.
Regards

Hi,
well actually he is doing the partial deliveries for a order and these are all backdated entries. They havent gone live yet. The order Qty was for 40 out of which he had delivered 4 earlier and when he went to do a delivery again, he saw that stock available was only for 24 qty. and he did the PGI for whole
thats how he delivered for 24. I hope its clear now.
Thanks for the answer. will see if changing the error to warning will work.
this actually had come into my mind but was not sure as to what would be the impact.
Rish.k

Similar Messages

Change Segment in Profit center to which the data has already been posted

Hi,
Is it possible to change Segment in a Profit Center to which the transaction data has already been posted.
Regards,
SAPFICO

Hi,
The segment can't be changed in the profit center once the document has been posted. But you can create a new profit center with new validity periods with new segment.
Regards,
SMuvva

Error : The label 'http' has already been declared. Label names must be unique within a query batch or stored procedure.

Hi all,
I have created one SP for sending mail with formatting the HTML code inside script whenever i am individually declaring it and printing its expected but the problem at time of executing SP its giving error like this
Msg 132, Level 15, State 1, Line 47
The label 'http' has already been declared. Label names must be unique within a query batch or stored procedure.
what is the possibilities to overcome this problem follwing is my stored procedure code
ALTER PROCEDURE [dbo].[USP_DataLoadMailsend_essRules]
AS
BEGIN
SET NOCOUNT ON;
SET XACT_ABORT ON;
BEGIN TRY
---BEGIN TRANSACTION T1
DECLARE @packagelogid INT
DECLARE @batchlogid INT
DECLARE @packagestatus CHAR(2)
select @batchlogid =19870
--print(@batchlogid)
DECLARE @script VARCHAR(MAX)
DECLARE @tableHTML VARCHAR(MAX)
DECLARE @mailheader VARCHAR(50)
DECLARE @count INT
DECLARE @recipients1 VARCHAR(50)
DECLARE @subject1 VARCHAR(200)
DECLARE @sql VARCHAR(MAX)
Declare @UserId varchar(Max)
Declare @Information varchar(max)
Declare @TableHTML1 varchar(max)
Declare @TableHTML2 varchar(max)
SET @mailheader = ''
SET @mailheader = (select case
WHEN FileUpload = 'F'
THEN 'BussinessRules is Aborted'
WHEN (InRule = 'S')
AND (
SELECT sum(isnull(ErrorRecords, 0)) tot
FROM abc.FileUploadSummary z
WHERE z.BatchId = bts.BatchId
GROUP BY BatchId
) > 0
THEN 'BussinessRules is Processed with Errors'
WHEN InRule = 'F'
THEN 'BussinessRules is Failed'
WHEN (InRule = 'S')
AND (
SELECT sum(isnull(ErrorRecords, 0)) tot
FROM abc.FileUploadSummary z
WHERE z.BatchId = bts.BatchId
GROUP BY BatchId
) = 0
THEN 'BussinessRules is Succeeded'
end
from abc..BatchStatus bts where BatchId=@batchlogid)
/* Selecting Person Mail as Recipient */
SELECT TOP 1 @recipients1 = EmailId FROM abc.PersonEmail
WHERE PersonId = ( SELECT TOP 1 personid FROM abc.FileUploadSummary WHERE BatchId = @batchlogid )AND EmailTypeId = 1
/* Selecting UserId*/
select top 1 @UserId=loginid from abc.FUS where BatchId=@batchlogid
/*Selecting Information about the Status */
Set @Information=
(select case
WHEN FileUpload = 'F'
THEN 'BussinessRules is Aborted'
WHEN (InRule = 'S')
AND (
SELECT sum(isnull(ErrorRecords, 0)) tot
FROM abc.FileUploadSummary z
WHERE z.BatchId = bts.BatchId
GROUP BY BatchId
) > 0
THEN 'BussinessRules is Processed with Errors'
WHEN InRule = 'F'
THEN 'BussinessRules is Failed'
WHEN (InRule = 'S')
AND (
SELECT sum(isnull(ErrorRecords, 0)) tot
FROM abc.FileUploadSummary z
WHERE z.BatchId = bts.BatchId
GROUP BY BatchId
) = 0
THEN 'BussinessRules is Succeeded'
end + N' <br> <B>BatchId= '+ convert(varchar(250),(select @batchlogid)) +'</B>'
from abc..BatchStatus bts where BatchId=@batchlogid )
/*Selecting the Error Reason*/
if exists (select 1 from BatchStatus where BatchId=@batchlogid and ( InRule='f'))
begin
set @TableHTML1 = '<table border=1><tr><th>Sr.No.</th><th><P>Error Reason :</th></tr>'+
cast((select td= ROW_NUMBER()over (order by (select 1)),'',
td=isnull(e.ErrorDescription, '')
from abc.x.tbPackageErrorLog e --50594
join abc.x.tbPackageLog p -- 10223
on p.PackageLogID=e.PackageLogID
where p.BatchLogID= @batchlogid FOR XML PATH('tr'), TYPE )
as NVarchar(max)) +'</table>'
-- print @tableHTML
if not exists (select 1 from BatchStatus where BatchId=@batchlogid and ( InRule='f'))
set @TableHTML2 = 'Error Reason :N/A'
end
-- insert into #tmp values ( @TableHTML1)
--select * from #tmp
Set @tableHTML= 'Hello '+@UserId+', <br>Information:'+isnull(@Information,'') +
'<Table Border=1><Tr><th>Sr No</th><th>Uploaded files </th>:'+
CAST ((select td= ROW_NUMBER()over(order by f.FileUploadId), '',
td = f.TableName , ''
from abc.FileUploadSummary F where BatchId=@batchlogid
FOR XML PATH('tr'), TYPE ) AS NVARCHAR(max) )
+'</table>'+
'Error Reason :'+isnull(isnull(@TableHTML1,'')+ isnull(@TableHTML2,''),'N/A')+ --concat (isnull(@TableHTML1,''),isnull(@TableHTML2,'')
'<br> Please login to Your Account for further Details..!'
+'<br>@Note: This is system generated message, Do not reply to this mail. <br>Regards,<br>'+
'Admin'
print @tableHTML
SET @sql = ' EXEC msdb.dbo.sp_send_dbmail @profile_name = ''DBA_mail_test''
,@recipients = ''' + isnull(@recipients1,'''') + ''',@subject = ''' + isnull(@mailheader,'''') + ''',
@body = ''' +isnull(@tableHTML,'''')+ ''',
@body_format = ''HTML'''
Exec(@sql)
END TRY
BEGIN CATCH
PRINT error_message()
-- Test whether the transaction is uncommittable.
-- IF (XACT_STATE()) = - 1
-- ROLLBACK TRANSACTION --Comment it if SP contains only select statement
DECLARE @ErrorFromProc VARCHAR(500)
DECLARE @ErrorMessage VARCHAR(1000)
DECLARE @SeverityLevel INT
SELECT @ErrorFromProc = ERROR_PROCEDURE()
,@ErrorMessage = ERROR_MESSAGE()
,@SeverityLevel = ERROR_SEVERITY()
--INSERT INTO dbo.ErrorLogForUSP (
-- ErrorFromProc
-- ,ErrorMessage
-- ,SeverityLevel
-- ,DateTimeStamp
--VALUES (
-- @ErrorFromProc
-- ,@ErrorMessage
-- ,@SeverityLevel
-- ,GETDATE()
END CATCH
END
please help me to solve this problem
Niraj Sevalkar

This is no string http in your procedure. Then again the error message points to a line 47 outside a stored procedure. I can't tell it is outside, since there is no procedure name.
But I see that you have this piece of dynamic SQL:
SET @sql = ' EXEC msdb.dbo.sp_send_dbmail @profile_name = ''DBA_mail_test''
,@recipients = ''' + isnull(@recipients1,'''') + ''',@subject = ''' + isnull(@mailheader,'''') + ''',
@body = ''' +isnull(@tableHTML,'''')+ ''',
@body_format = ''HTML'''
Exec(@sql)
Why is this dynamic SQL at all? Why not just make plain call to sp_send_dbmail?
EXEC msdb.dbo.sp_send_dbmail @profile_name = 'DBA_mail_test'
,@recipients = @recipients1, @subject = @mailheader, @body = @tableHTML
Erland Sommarskog, SQL Server MVP, [email protected]

HOW TO REVERSE A JOURNAL BATCH THAT HAS ALREADY BEEN REVERSED

제품 : FIN_GL
작성날짜 : 2006-05-30
HOW TO REVERSE A JOURNAL BATCH THAT HAS ALREADY BEEN REVERSED
===============================================================
PURPOSE
이미 Reverse된 원 Journal을 Reverse전 상태로 돌리고 싶을？？
Explanation
아래와 같이 원 Journal의 reference를 끊으면 원 상태로 복수시킬수 있다
Example
update gl_je_headers
set accrual_rev_je_header_id = '',
accrual_rev_period_name = '',
accrual_rev_status = ''
where je_header_id = <YOUR JOURNAL ENTRY'S JE_HEADER_ID>
Reference Documents
Note 1031929.6

Hi there,
Not exactly sure what you wanna do... but here is what I've understood...
You can remove any old Transport Set in your Portal by going to the Browser Transport Sets within the Builder page over the Administer tab.
As to import a new Transport Set into the Production server, what I suggest is that you make a valid backup (so that in case you have any problem it is easier to revert back) and later on override it (or if it is a major change, it would be better to drop the Page Group and reimport it clean) or import it clean to your Production server. Validate all things... and that's it.
I hope it helps...
Cheers,
Pedro.

How do I get a refund on Export PDF that has ALREADY been agreed

On 1/21-1/22 I tried to 'renew' a subscription for Export PDF. By some error (maybe mine - I just dont understand the whole thing) my Bank was immediately charged for two subscriptions, each at a different price. I immediately "chat"ted with several reps (it was difficult to get onto the chat and find out how to cancel) and was assured that both would be cancelled and refunded. They weren't!
I waited a week. Was again frustrated by the chat hookup, and tried the 'cloud' retail product tel #, assuming it was wrong but that I could be switched to the correct one. Had a very pleasant chat, was assured that both would be cancelled and refunded, received 2 e-mails confirming the cancellations, each with a seperate "Case #". Felt pretty good! It had only taken me a week of reasonably diligent effort to get a very simple thing done! IT WASN"T DONE! (Yes, I apologize - I know I'm loud - but by now I've got steam coming out of my ears!)
Today I got an e-mail, telling me that the refund had been processed and the case # would be closed. I looked at my bank, and only one had been refunded! I reviewed all the other e-mails and the notes from the telephone calls and chats to be sure I hadn't misunderstood something. But, no I hadn't. I went to my Adobe on-line and looked up 'my orders' history. Sure enough one had been invoiced and refunded ( the lesser charge of the two) but the other had ONLY BEEN INVOICED - NOT CANCELLED. And it seems that every piece of this transaction generates a new "order" , "case" or some other "reference #" - none of which are tied together, except by the invoice amount, when it is mentioned - which it typically IS NOT.
My question, then, is : How can I get past this absolute frustration over every aspect of my interaction with Adobe and GET THIS TAKEN CARE OF?????????

Hi Stacy,
    What frustration? (Just kidding !)
    As I mentioned, one of the two charges has been refunded. Credited by
Adobe on Jan 28, I believe I received it in my bank on Jan 30.
    The other charge, $25.37 of order # AD011017507, has not been received
by my bank yet. But this can't be that much of a surprise, and has nothing
to do with "10 business days" for refunds to post.
    To this minute, "My Orders" on Adobe website shows that the order #
AD011017507 was invoiced on January 22, but that no credit invoice has been
posted against this order to this moment!
    Can you begin to understand the frustration of being unable, through
all attempts to untangle this mess, starting within one hour of the original
order, with I believe nine different "Chats", telephone calls and, finally
a "problem" posting, stretching over more than thirteen days. Of course
it doesn't make much sense to devote this much attention to less than $50
worth of stuff, but I do not let things like this dangle.
    And can you imagine how loathe I am to deal with Adobe for fear of
some real problem?
    At any rate, I would certainly be pleased if you can suggest a way for
me to extricate myself from this. Any help would be GREATLY appreciated!
    Thanks for your time and any trouble,
    Stephen Ellis
    <removed by admin>
In a message dated 2/3/2014 4:08:59 P.M. Eastern Standard Time,
[email protected] writes:
Re: How do I get a refund on Export PDF that has ALREADY been agreed
created by StacySison (http://forums.adobe.com/people/StacySison) in
Adobe ExportPDF - View the full discussion
(http://forums.adobe.com/message/6082008#6082008)

Has anyone tried changing the drummer on a drummer part that has already been placed into a track stack?

Has anyone tried changing the drummer on a drummer part that has already been placed into a track stack?
I find that if I do that, the parts in the stack all get merged together with no way to expand them (ie the triangle you would click on to expand the stack disappears).
I believe this is a bug, and wonder if anyone else has encountered it?

Mac Fool wrote:
Unfortunately, when I click on the link I get "Error: you do not have permission to view the requested forum or category".
i believe the thread was removed due to the discussion was not in accordance with the ToU of the forum. it was a heated discussion as well (i was following it).
here's a similar discussion from the Apple TV forum. note the very last post ...
http://discussions.apple.com/thread.jspa?threadID=2313089&start=0&tstart=30
JGG

8Z 775 Error Asset ... has already been revaluated; no futher postings can

Hi gurus,
I wrote because I have a problem with transaction J1AI.
I'm from Chile and I'm working with 8.928 assets in SAP R/3 6.0.
My problem is when I run J1AI transaction just 7.600 assets are
revaluated, but 1.328 have the following message:
Asset xxxxx has already been revaluated; no futher postings can be made
Message no. 8Z775
Diagnosis
+You have already revaluated asset xxxx (subnumber xxx). You cannot make
a difference posting in the period you have chosen, either because the
asset has already reached the end of its useful life or you have changed
the useful life in the asset master.+
Procedure
+The values that you are trying to post would lead to inconsistencies in
the system. It is possible that you may have recently changed the
Customizing data or asset master data. However, if you still wish to
proceed with the posting, reverse the accounting documents for the period
in question and execute the Asset Revaluation program again.+
The problem is that I've not made changes in the Customizing or in the
asset master data.
I've been looking a SAP Note but I didn't find anything. Somebody of you can give me a hand?
Greetings Marco

Dear Marco,
Please check few things as under:
1. Normally the document which get posted appears in Asset Exploer AW01N.
2. Transaction J1AI has a optioon to post directly or through batch input, in case of batch input it creates a batch input session which one has to execute in transaction SM35. If you no one has executed SM35 session would essentially mean, no entry got posted.
3. If someone has posted directly without batch input then you can check the postings througn table ANEK by inputing Company Code and user who has posted it.
4. Also similarly you can check BKPF table for FI postings.
5. You can also check SM35 about the sessions as it is available even after the transaction got posted thourgh sessions execution.
Not withstanding the above, it appears that no documnets have been posted yet otherwise it would have appear in the asset.
If the above does not resolve your issue then perheps one need system access to check the possibility, advise you to raise with SAP through OSS message.
Thanks!!!
Murlidhar Khatri

Connection has already been created in this tx context for pool named cgPoo

Hi all,
First of all apologies, as I know there have been multiple posts on the above issue but I have not as yet been able to resolve the issue.
I am using weblogic 8.1 sp3 to develop a portal. As you are aware on the domain creation a connection pool cg pool is created. I am using an oracle driver (oraclei 8.1.7 thin ).
I have to create another jdbc ( clin_live )connection pool, which I also use the oracle 8 (oraclei 8.1.7 thin) and when I create the data source ( clinPool) for this I check the "emulate 2 phase commit".
The connection pool and the data source both deploy ok but when I use the clinPool datasource I get the following error.
Failure=java.sql.SQLException: Connection has already been created in this tx context for pool named cgPool. Illegal attempt to create connection from another pool: clin_live [ServiceException]>
From the previous posts I understand that weblogic will let you have only one non-xa connection pool and cgPool must be non-xa.
In trying to resolve this I have created the pool using the oracle thin XA driver without much luck.
If any one has a solution I would be very grateful.
Many thanks,
Niambh

Niambh,
you can have only one non-xa datasource participating in a transaction. Emulating or faking XA means only that WLS does first all the operations for the XA resources, then the one non xa, and based on the result of this either commit or rollback.
So obviously only one resource can "emulate 2PC).
But there can be as many non XA db connections as you want, as long as they are not participating in the transaction.
Check your datasources.
I think the reason to use non-XA driver and "emulate 2PC" for Oracle is mainly the poor performance of the XA driver prior to 10g.
Check also, if your Oracle database is XA enabled at all. I have seen some issues with customers, where the necessary PL/SQL packages have not been installed and therefore the thin XA driver did not work.
-Kai

Report for list of POs for with Invoice has not been posted

Hi All
Can anybody tell me the report for list of PO' for which GR has already been done but Invoice is not posted
Thnks
Ranjith

Hi
Try Report ME2M,
With input selection parameter "WE101".
Hope this helps.
Harish

HT201209 I have tried to redeem a gift card but I get the message "the gift certificate or card you have entered has already been redeemed". I haven't redeemed it, please help.

Hi.
I recently bought a £15 ituens gift card for my partner. Since she is not too savvy with itunes, I went on to her account to redeem it for her. I scratched off the panel and entered the code into the correct box on itunes and was told "the gift certificate or card you have entered has already been redeemed".
I took the card back to Morrisons Supermarket in Guiseley where I had bought it and was told that since Morrisons only sell gift cards on behalf of iTunes and receive a commission, that they could do nothing and I had to take the problem up with iTunes.
Well, dealing with iTunes is no easy thing. I finally found what I thought was the right area on the website and was directed to send an email. I did this, but the chap I got through to seemed to think I had a problem with my iTunes software or that I didn't know how to redeem the card. I tried my best - over several emails - to get through to him that the problem was with the gift card code and that they may have been hacked. It would be very easy for them to find out that a) I wasn't the one who had redeemed the code and b) who the culprit was due to the fact they would know whose iTunes account the code had been credited to. I got nowhere, the chap sent me a link to "account security" and told me to phone them even though it was not possible to get a phone number from the link he sent me.
So, I got back in touch with Morrisons customer complaints and basicaaly told them that as far as I was concerned they were selling faulty goods on behalf of another company and that they should at least try and help me out with iTunes. I have since received an email from Morrisons asking for all the details of the card so they can look into it. iTunes - meanwhile - have stopped replying to my emails and I am now being completely ignored by them.
Has anyone else had this problem or does anyone know where I stand and how I can either get my money back or get the funds put on to my partners iTunes account?
Many thanks
Damian

Not likely you'll get a "history" but Apple should be able to resolve the problem.
You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933

Error occurred in deployment step 'Add Solution': A feature with ID '' has already been installed in this farm. Use the force attribute to explicitly re-install the feature.

Hi I am getting the error
Error occurred in deployment step 'Add Solution': A feature with ID 10495515-2482-41fd-98eb-3c87f739f54b has already been installed in this farm. Use the force attribute to explicitly re-install the feature.
when trying to deploy web parts
question 1 - how do i use the force attribute when deploying from visual studio
question 2 - am i deplying it to the right place, if i deply it to the
url:port that points to my central admin tool it deploys but i cant seem to see it in any of my webs in my site collection, if i deploy it to the
url:port that points to my site collection I get this error.
im new to all this by the way :)
thanks in advance

If you are deploying from Visual Studio then please follow this post:
http://sharepointfordeveloper.blogspot.com/2014/03/solved-visual-studio-issue-error.html
Open the visual Studio and navigate to the feature XML file and add the bellow attribute.
AlwaysForceInstall="TRUE"
The <FeatureName>.Template.Xml output would be some think link this.
<?xml
version="1.0"
encoding="utf-8"
?><Feature
xmlns="http://schemas.microsoft.com/sharepoint/"
AlwaysForceInstall="TRUE"></Feature>

Send a request to a conversation that has already been finished

This error continually occurs. Any idea why?
          An attempt was made to send a request to conversation id []:169.254.17.244-b61346.100533c48f4.-7fea-gend.
          This is not a valid conversation id. The most common cause of this exception is an attempt to send a request to a conversation that has already been finished.
          Work around is to restart WLS and maybe this time it will not happen. WLS 8.1SP3.
          From: [email protected] ([email protected])
          Subject: Weblogic Tutorial Question - Need help
          This is the only article in this thread
          View: Original Format
          Newsgroups: weblogic.developer.interest.jms
          Date: 2004-09-17 09:12:33 PST
          Hi guys,
          I'm a Weblogic newbie. I have started working with Weblogic Workshop's
          Tutorial. I find them interesting and easy to follow. All was going
          well until I reached the Step 4 (Add a JMS Control). The url to this
          page is:
          http://edocs.bea.com/workshop/docs81/doc/en/workshop/reference/navResources.html
          After completing this tutorial to the end I get all the results
          mentioned, but I get additional error messages like these in my
          InvestigateTest.jws Web Service client:
          1095373714829
          investigate:creditScoreJMS:listener.onMessage
          External Service Callback investigate:creditScoreJMS:listener.onMessage
          Submitted at Friday, September 17, 2004 10:25:52 AM EDT
          Executable Request:Callback.onMessage
          ConversationNotFound Exception
          Submitted at Friday, September 17, 2004 10:25:52 AM EDT
          An attempt was made to send a request to conversation id 1095373714829.
          This is not a valid conversation id. The most common cause of this
          exception is an attempt to send a request to a conversation that has
          already been finished.
          Request Cancelled
          Submitted at Friday, September 17, 2004 10:25:52 AM EDT
          Processing Request
          Submitted at Friday, September 17, 2004 10:25:53 AM EDT
          Request Complete
          Submitted at Friday, September 17, 2004 10:25:53 AM EDT
          I cannot figure out why I'm getting these. I'm doing everything as
          described in the Tutorial. Can somebody tell me what I'm doing wrong.
          I would greatly appreciate.
          Thanks.
          Adnan

hi
          We just encountered this problem while load testing using JMeter. While it may not be the same scenario, we have found that we can consistently trigger this error if:
          a) multiple threads from the same client are invoking the service (i.e. a JMeter using JavaSamplerClient can do this)
          b) the web service is conversational according to the polling design pattern recommended in the WLW doco: i.e.
          startQuery()(one-way) conversation phase = start
          checkQueryStatus() conversation phase = continue
          fetchQueryResponse()conversation phase = finish
          c) buffering is enabled for the startQuery() operation.
          d) the number of threads > 3 (might occur very infrequently <= 3 - cant remember)
          This is reproducable in our WLS/WLW 8.1 SP2/SP3 environment.
          With buffering enabled - errors occur
          With buffering not enabled - no errors
          On reflection, buffering isn't really needed for our usage so we removed it, however the errors might indicate a bug or unsupported use case
          Regards
          Jim Nicolson

Goods receipt for purchase assignments has not been posted

Hi all;
In Vl02n in goods issue steps i have a message "Goods receipt for purchase assignments has not been posted"
-the purchas order is assined to items delivery correctelly!
-in our case, we haven't a stock.
-after goods issue in vl02n we have tow goods mvt (101 for goods receipt) and (601 for goods issue) for the same quantity.
so can you tell me how to solve this problem
thx

ok sir ;
No i don't talke abouat STP i don't have any transit stock it's a simpl sales based on global purchas
-first with me21n i created global purchas order
-the sales will be picked from this purchas .
-delivery is assigned automatically to this purchas order with user exit.
-with vl02n in goods issue steps there is tow operations ( stock mvt 101 in purchas assignement and a normal 601 for delivery )

Goods receipt for purchase assignments has not been posted. Mes. no. O1573

Dear expert,
I got a proplem with Intercompany STO as detail below:
Goods receipt for purchase assignments has not been posted.
Message no. O1573
Diagnosis
Certain fields needed for posting Goods Receipt have not been entered.
System Response
The goods receipt for Purchase Assignment was not posted.
Procedure
Check the error log and make the required entry.
process Step by steps:
1- create PO (intercompany PO) --> save
2- create SO to sell to endcustomer (at receiving company)
3- create DO
4- assign the previewous PO to DO (exchange function)
5- PGI ---> problem as above
Please, kindly help

Dear all,
In this case, if I enter itemcategory "U" into PO I can post GR and GI at the same time I do PGI. but you know if I use "U" which mean I can't enter the net price as normal because this is a "stock transfer".
Is there any ideal for this?
Please, help me

Prometric refund not paid after cancelling an exam and my visa card has already been charged USD15 for the cancellation fee !

Below is the email i sent to prometric following up my refund after cancelling an exam and being charged USD 15 for the cancellation fee, but no one is saying anything up to now or any explanation on when i should be receiving my refund.
Hi,
In regards to the above subject field and below cancellation details for an exam 070-681 -
TS: Windows 7 and Office 2010, Deploying.
I have cancelled for the exam and my visa card has been charged for the cancellation fee of USD 15, but i have
not received the refund as yet.
Please do the needful so that i can book for another exam as soon as possible.
Your urgency in this matter will be highly appreciated !
Sincerely,
Salim.
----- Forwarded Message -----
From: @prometric.com" <@prometric.com>
To:
Sent: Monday, August 25, 2014 1:08 PM
Subject: Prometric Exam Information (Z29LON501E)
Dear SALIM,
Thank you for cancelling your exam with Prometric, a leading worldwide provider of comprehensive technology-based testing and assessment services. Your cancellation request has been received and confirmed.
Included within this e-mail is your official appointment summary. Please retain this information for your records.
Included below are answers to frequently asked questions. Please do not reply to this e-mail. For additional assistance, you may visit our website at
Appointment Summary
Order Confirmation Number/Document Number: Z29LON501E
Candidate's Name:
SALIM MOHAMED
Candidate Address:
77852
NAIROBI, KE-300 00610 Kenya
Candidate Company:
Candidate Primary Phone:
Candidate Email Address:
@yahoo.com
Exam Details:
Program Name:
Microsoft (070, 071, 074, MBx)
Exam Name/Description:
TS: Windows 7 and Office 2010, Deploying
Exam Number:
070681
Exam Language:
U.S. ENGLISH
Appointment Date:
Appointment Time:
Appointment Duration (HH:MM):
4:00
Please note that the appointment duration may include an exam tutorial and client survey.
Test Site Code:
KN7H
Test Site Address:
57666,00200,1st Floor, Fedha Plaza,
MPAKA Road Junction, Westlands,
Nairobi, 00200 Kenya
Test Site Phone:
0203744720/
Payment Details:
Exam Price/Currency:
80.00 USD
Discount (if any):
0.00 USD
VAT/GST/Sales Tax:
0.00
Date of Payment/Tax Point:
24 AUG 2014
Total Amount Paid/Currency:
-80.00 USD
Payment Type:
VISA
Cancellation Fee(if any):
15.00 USD
Reschedule Fees (if any):
Payment Date
Amount Paid
Frequently Asked Questions
How will I obtain a refund?
If your credit card has already been charged and you are eligible for a refund, you will receive a refund along with a charge for any applicable fees. If a voucher was used, your same voucher number will be reactivated.
How can I Check my Appointment Status?
If you would like to review the status of your appointment, please visit. Choose "Candidate History" then login using your e-mail address and password.
What if I forget my Prometric Internet password?
If you forget your Prometric Internet password click on the following link
You will be asked to enter your e-mail address or user name, then a new password will be mailed to you at the email address you have on file with Prometric.
How do I update my candidate profile?
Please take a moment and confirm that your personal information listed above is accurate, as this is how your name will appear on any certificate earned and the address to which all certificates and communication will be sent. To ensure proper
delivery of your exam and all certification materials, Prometric must have accurate and current information. If any information needs to be updated, please visit choose "Update Personal Information", then login using your e-mail address and
password.
Please note: This address reflects your permanent, home address. To ensure delivery of official correspondence and certification material, you may also provide name and address information in your
country's official language.
Can I contact Prometric with specific questions?
If you have taken your test, plan to take a test with Prometric, or have any other concerns, please follow the appropriate links below to help solve your issues:

Hello,
The TechNet Wiki Forum is a place for the TechNet Wiki Community to engage, question, organize, debate, help, influence and foster the TechNet Wiki content, platform and Community.
Please note that this forum exists to discuss TechNet Wiki as a technology/application.
As it's off-topic here, I am moving the question to the
Where is the forum for... forum.
Karl
When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
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