Batch Processing Giving Access Denied to Share

Question

Hello,
I ran into an issue where the batch window was blank when attempting to save a PDF. I've corrected that issue by taking the following steps:
Financial Reports Batch Scheduler – Bursting & Export to PDF
By Juan Porter on July 26th, 2013
For those of you who use Financial Reporting in Oracle Hyperion 11.1.2.x, here’s a handy tip on how to configure Financial Reporting to enable Bursting and exporting PDFs to an external file:
When you first try to create a Batch, you might notice the drop-down for the Export to PDF / Export to an External Directory is blank. The values for this option are set using the FRConfig.cmd file on the Workspace server you login to. The FRConfig.cmd can be located in the \Oracle\Middleware\EPMSystem11R1\products\financialreporting\bin folder.
1. Run the FRConfig.cmd (Financial Reporting Configuration) to open the Java Monitoring & Management Console Application
2. Select MBeans tab select com:hyperion\Financial Reporting\Attribute
3. Set the Value for ExportFolder
– syntax: FolderLabel1=FolderPath1,FolderLabel2=FolderPath2
– example: PDFBatch=\\LincolnB\PDF_Batch
4. Restart all services related to Financial Reporting
Now when you create your batch the Export to External Directory drop-down will show “PDFBatch” as an option.
Now that I have the batch showing up in the window it kicks a Access Denied when writing to the folder. So my question is which service/user is trying to write to that directory?
Thank you,
Eric

Answer 1

That should be a simple question to answer with a tool like Process Monitor - https://technet.microsoft.com/en-us/library/bb896645.aspx
You should hopefully just need to:
1. Reproduce your problem whilst running Process Monitor on the machine where the file is located and then stop the trace.
2. Go to Edit > Find to locate your file
3. Right click the file > Properties > Process > check the user
Hope this helps
Craig