Battery exchange program : thanks for the iMac motherboard!

Hi!
I had problems with my battery.
Its serial number made me able to use the battery exchange program.
Thanks to UPS, after lots of difficulties, I received my parcel. How big it was!
I understood fast why it was so big: it was a iMac G5 motherboard. I don't need it. I need a battery.
What I wonder is: who do I need to contact, and how? (I'm French).
Thx in advance!
iBook G4 12" 1.2GHz Mac OS X (10.4.6)

Apple just sent me a replacement battery, and I can keep the motherboard (lol)! Thx a lot, even if I spent over half an hour calling an expensive number...
Still in love with my iBook, Vishnu.

Similar Messages

Very frustrated with the battery exchange program

I'm very frustrated with the battery exchange program. I signed up online, double checked all my information, and submitted. No where on the page did it say that a signature would be required upon delivery. I work during the day, so I'm not home to receive shipments (any package I do receive is just left in the lobby, and it's always been fine--I live in a secure building).
DHL is refusing to leave the package at the door. Apple refuses to tell DHL that it's ok to redirect the package to my place of employment. My only option, it seems, is to spend almost two hours of my time driving to the DHL location and back (the pickup location isn't even in the same county I live in).
If anyone has any better ideas, I would love to hear it.
Thanks,
Andrea

If your battery was stolen after it was delivered, I'd bet you'd really get upset. If DHL is anything like UPS, you can sign the receipt telling them to leave the package. Pretty simple.

Battery exchange program for iBook

Hi,
I ordered true the battery exchange program a new battery for my iBook 4G. I also got a confirmation emal from Apple that i reicive the batteru in 3 a 5 days. This was on 29 december 05 and still the battery isn't arived yet.
Is this normal?
thanks

Hi,
I had to wait a while for my battery too. I ordered on the 24th December, it arrived on the 14th January. A little longer than Apple advised in the email, I guess delays because of Christmas.
If my delivery is anything to go by you should get yours pretty soon.
x

Running 10.6.8. Trying to open and view contents of a CD (of an MRI) and getting message 'This program cannot be run in DOS mode' Is there a way? Thanks for the help.

Running 10.6.8. Trying to open and view contents of a CD (of an MRI) and getting message 'This program cannot be run in DOS mode' Is there a way? Thanks for the help.

Go to the support site for the provider of the MRI software.
Sounds like it windows/PC. I have ran across that for the CDs that veterinarians provide for digital x-rays.
I would try on a PC or on yuur Mac with Windows via BootCamp or a virtual machine like VirtualBox

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

I have an Ipad 2 and here is what I am trying to accomplish. On my laptop I connect to a remote desktop connection to access a shared program we use for reporting. How do I set up my Ipad to access this remote server? Thanks for the help.

Close ... before going for a specific Cisco app ... lets find out some details:
Host we need more details:
What is your server environment (Windows Server, or Mac OS X Server, or Linux)?
What security is implemented in your environment - as what is restricted (RDP for all or specifc credentials on all machines? Are you part of local admin group to the server you wish to connect)?
Does your environment Support CISCO IPSec connection? If so use Settings> VPN and IPSec tab to enter VPN details, if not then go with above suggestion. IF your restricted to RSA then either built in VPN settings or 3rd party app for RSA would suffice.
Finally, there are many RDP applications out there I use "Mocha RDP Light" (free minimal ads when launched not when connecting).

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install them

I had previously purchased the programs "Pages" and "Numbers" and they are on my iPhone and iPad I was told that the programs would automatically copy a version of itself for the iMac to be running them but I don't see it installed. How can I install for free? I see that I could go to the apple store and purchase them again but I belibve that since I had already purchased them; I would get a free copy for my Imac. Do I got something confused here? Please help.

Whoever told you that was misinformed or lying. Those applications are sold separately for the iOS platform and the Mac platform.
Go to the Mac App Store to purchase Pages and Numbers for your Mac. They're $20 each. If you are running an older version of Mac OS X that can't use the Mac App Store, you can purchase install media from Apple.

Hello I have a 24-inch iMac 2.16GHz Intel Core 2 Duo with OS X Leopard 10.5.8. Is the Mac I kompaktibel with the new OS X Lion Mountain? Thanks for the answer. E.Monti

Hello I have a 24-inch iMac 2.16GHz Intel Core 2 Duo with OS X Leopard 10.5.8. Is the Mac I kompaktibel with the new OS X Lion Mountain? Thanks for the answer. E.Monti

Hi,
This is the compatibility list
http://www.apple.com/osx/specs/
if your iMac is mid2007 or newer - yes.
You will need to upgrade to 10.6 (Snow Leopard) first buy DVD from online apple store
Then to 10.7 Lion - buy and download via Store App included in SL
and then 10.8 Mountain Lion upgrade the same steps as Lion

If the iMac is suppose to be secure from viruses, malware,spyware and other internet threats, then howcome i have seen internet security programs for the iMac?

on the website it clearly stated "It’s highly secure and reliable" and that "You don’t need to buy software to speed it up, keep it safe, or get it to work better." and it also says that "The built-in defenses on a Mac help keep you safe from viruses and malware without the hassle of constant alerts and sweeps." If this is the case, then howcome in download .com, i have seen internet security programs for the imac?
So if one day i accidentelly stumble across a website that has malware in it, will the imac protect me?
Theres this website that i feel to afraid to go to because some people reported a malware threat on that website. But will i be able to safely go to that website with the imacs security?
Im just confused that there are these internet security programs for the imac despite of the imacs built in security.

In addition to Kappy's excellent advice, you need to remember that only you can protect yourself (and your Mac) - for instance, I never go near any torrent site. Not only are most torrent downloads illegal, but quite a few softwares on those sites contain some not-so-nice additions (malware, etc). So, no, your Mac would not protect you there - you need to protect yourself; it is called "responsible websurfing".
I only download software from reputable sites (i.e. the developer); I don't go to questionable sites at all (there is a great plugin for Firefox called "WOT" - it grades the sites from excellent to "poor reputation") - if you use Safari, check to see if it is available there. And I don't download "free" software or music or whatever that costs elsewhere - I pay for it.
And, here is another article you might want to look at:
http://www.reedcorner.net/guides/macvirus/

Is there a really good personal Financial software program for the iMac?

Looking for a very good Personal Finance software for the iMac?

I use iBank 5 and I've been quite happy with it. My needs are fairly modest, though, when it comes to that. All I really wanted was something to sync transactions between my Mac and iPhone to track checking accounts for day to day purchases.
I manage my portfolio separately the "old fashioned" way.
I don't know how it compares to the Windows version of Quicken, but there is a Mac version of Quicken (Quicken 2015) available in the app store.

15"MBP battery exchange program

Hello,
For the folks who have participated in Apple's battery exchange program for defective batteries
https://support.apple.com/macbookpro15/batteryexchange/
My question is, which courier does Apple use? They promptly sent me a battery in the mail, which was left on my doorstep, and now I'm left with the return packaging, prepaid, with no instructions or labels indicating which company they use to mail it back. Thanks!
15"MBP

Hello,
For the folks who have participated in Apple's
battery exchange program for defective batteries
https://support.apple.com/macbookpro15/batteryexchange
My question is, which courier does Apple use? They
promptly sent me a battery in the mail, which was
left on my doorstep, and now I'm left with the return
packaging, prepaid, with no instructions or labels
indicating which company they use to mail it back.
Thanks!
15"MBP
It may depend on what country you are in. I am in the USA and both of my battery exchanges were handled by DHL.

Battery Exchange Program

I've had an issue that I've seen come up a lot in the forums. After the 3.2 update, my battery began to have issues. At full charge, if unplugged, it shuts off without warning as if the battery wasn't connected. I've done research and found out about the battery exchange program. I found two different postings on it, one listed several serial numbers that qualified for the extended warranty on the battery, the other listed the following symptoms:
Identifying an affected battery
Affected batteries will have one or more of the following symptoms:
Battery is not recognized causing an “X” to appear in the battery icon in the Finder menu bar.
Battery will not charge when computer is plugged into AC power.
Battery exhibits low charge capacity/runtime when using a fully charged battery with a battery cycle count (as shown in System Profiler) of less than 300.
Battery pack is visibly deformed.
Mine qualifies according to the list of symptoms because is "exhibits low charge capacity/runtime when using a fully charged battery a cycle count less than three hundred."
Battery Information:
Model Information:
Serial Number: Sony-ASMB012-363f-c391
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 3619
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 3715
Health Information:
Cycle count: 220
Condition: Check battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12416
When I talked with Apple, they said it did not fall into the list of serial numbers that were included in the program. Does anyone have any advice?? This is clearly exhibiting the issues mentioned, but they're refusing to replace it. My computer is just over a year old. Am I going to have to just bite the bullet and buy a battery?

cgann25 wrote:
Asen, same here. I talked to 3 different people at Apple and they all told me my serial number didn't fit. It didn't seem to matter that my battery showed the symptoms described in the link above about the extended warranty. It didn't matter to them whether the symptoms started before or after my warranty expired.
It's frustrating that this is a known issue, but they won't help because my serial number doesn't match the "bad batch." Do you have an Apple store near you? I don't. Most people have suggested I go to the Apple store. Maybe you should try it!
See, my problem is a bit complicated. I live outside US. In Europe. In my country the customer care seems not so well developed. Plus there is no Apple office. It seems we have only resellers. But I see it has some room of improvement here too.
I could see there are some group of people having similar problem. How can we contact apple? Do they read these discussions?
If another "batch" of batteries is displaying similar problems, to those already reported, I believe they should consider it. That most probably means that there is another "bad batch" of batteries.
I would say it is fair to have that problem solved by Apple. This is surely not a user-caused issue. This is a hardware problem, I believe. If we pay crazy money in Europe for our MacBooks (compared to US prices), I believe we should be taken care better if some problem is not caused by us.
Message was edited by: Asen
<Edited by Moderator>

IPhone 5 Battery exchanging program

Hello everyone!
I have got the iPhone 5 and checked by the serial number if it belongs to the battery exchanging program of Apple. It does.
And now my question is: If I let the battery get exchanged, will Apple update the software? Because I do not want to lose the one it is running now.
Has anyone of you made experience with it yet?
Best regards

Replacement process
Choose one of the service options below to have your battery replaced. Your iPhone will be examined prior to any service to verify that it is eligible for this program and in working order.
Please call your service provider to confirm that battery replacement service is available on the day you visit them.
Apple Retail Store - Make an appointment here.
Apple Technical Support - Contact us.
To prepare your iPhone 5 for the battery replacement process, please follow the steps below:
Back up your data to iTunes or iCloud
Turn off Find my iPhone
Erase data and settings in Settings > General > Reset > Erase all Content and Settings
Note: If your iPhone 5 has any damage such as a cracked screen which impairs the replacement of the battery, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
It may happen ask when you book in

MBP 15" Battery Exchange Program

I have noticed several users posting about battery issues on the 15" mbp's. please be aware that there is currently a battery exchange program available on specific batteries. Not all are affected, but you can enter in your computer and battery serial numbers online to see whether or not yours qualify.
The website is here:
https://support.apple.com/macbookpro15/batteryexchange/

The problem is that Apple sent me a new battery for my MBP 15'' first generation (via the battery exchange program in July 2006), and here is what is happening now :
http://img452.imageshack.us/img452/9263/image1ew7.jpg
Frightening...
And of course, my MBP's warranty is over...
I can not work more than 30 minutes without power... Great !
Apple gave me a battery that does not work after a few months and now I have to pay for a new one ?....... I like this...

Question on Battery Exchange Program

Hello,
I've got a MacBook Pro (bought it in 2006, USA). Battery stopped working right a month ago. Battery status says "Battery is not charging". The serial number of battery and MacBook Pro do fit the "15-inch MacBook Pro Battery Exchange Program" — https://support.apple.com/macbookpro15/batteryexchange/
However, I can't find my country in the list for new batteries to be shipped to. I'm living in Yekaterinburg, Russia.
Please, add Russia to the list so I could exchange my battery. Or please tell me where should I go to exchange it. I couldn't find any information about official Apple centre in Russia on this website.
Regards,
Ilya

Welcome to the Forums, Ilya!
Interesting: Russia is not in the pop-up list of countries, even when accessed from the Cyrillic language version of the battery exchange page!
Contact AppleCare at the following number:
495 5809557 pstn (local rate for Moscow, national rates for others)
(Worldwide support contact numbers are on this page.)
Hope this helps...

Print program name for the dunning form F150_FR_DUNN_01 in sapscript

Hi,
I am not getting the exact print program name for the dunning form F150_FR_DUNN_01 in sapscript. After an extensive search I have come across few names of print program like SAPF150D2 and SAPLF150. But still I am not understanding which one to use for the form and also how to use it. I am unable to understand which include I should use to write my code.
Kindly help me.
Thanking you.
Pujarini Patra

Hi,
Yes, you should be able to assign F150_FR_DUNN_01 in Dunning Forms customizing:
and yes, I too would absolutely try to go for either a Smartform or even a PDF Form (if i'd have all the necessary setup for them, like Adobe Document Services, in the system already). I have Basis 702 SP 0011and FINBASIS 600 SP 0021, so all the following technicalities refer to those releases:
The corresponding SAP sample Forms are:
- F150_DUNN_SF for Smartform; and
- F150_DUNN_SF for pdf Form (don't let the name confuse you )
I'm not entirely sure if it's a good idea to try to convert/migrate Sapscript to Smartform and the Smartform to PDF Form - have never done that myself and don't know how good/usable the migration result is. I just take the interface of Smartform from SAP and do the rest from scratch or by copying over the common parts of our existing custom forms.
There are the SAP Standard wrapper FMs for SF and PDF forms already in the System:
- FI_PRINT_DUNNING_NOTICE_SMARTF calling PRINT_DUNNING_NOTICE_SF and
- FI_PRINT_DUNNING_NOTICE_PDF calling PRINT_DUNNING_NOTICE_PDF.
So, theoretically, all you had to do to replace SapScripts (or even to enable all three form types) is to assign a custom BTE Event handler FM to event 1720 (for correct Application), which could detect, what type of form is assigned in Customizing and call the corresponding wrapper FM.
As a sample for coding PDF form wrapper call one could take FI_PSO_EVENT_00001720_PDF (if you have IS-PS) in the system. I'd take out the IS-PS specific "business logic" like posting dunning charges (if it does not apply to my solution) and add the logic to decide, which wrapper to call.
The confusing part about the customizing (Table T047E) to me is that there seems to be no form type defined anywhere in there... just the FORNR field for form name, which should apparently take the names of all three form types... I'd try to extend that table with custom Form type field and try to regenerate Table Maintenance dialog for view Cluster VC_T047_F... That would save the whole effort to try to detect the type for form assigned...
Another tip, in case you didn't know it already: you should be able to see all the Customizing paths, where T047E is involved, when you enter table name in SM30 and press "Customizing" and then "Continue w/o Specifying Project":
The selected entry is the one you are looking for to assing your custom forms, I believe.
cheers
Janis

Battery exchange program : thanks for the iMac motherboard!

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