BB Curve 9300 : uncaught Exception: No Default Clock Face Registered

Hi
I am getting this error everytime I click the Clock on my BB 9300.
"uncaught Exception: No Default Clock Face Registered"

Similar Messages

Hi plZ help me to fix the error to my Blackberry 9300 Uncaught exception: java.lang.NullPointerException

; hi good plzz do help me to fix the error to my bb9300 i just update my bb9300 the the i see
error b Uncaught exception: java.lang.NullPointerException anyone here can help me to fix i appreciate

I am guessing that you are not a Java developer, and it is not your application that is causing the Null Pointer Exception.
It sounds like you have updated the OS on your Blackberry device and one of the applications that you have installed is not coping with the upgrade.
If you press on an application icon and then that causes the error, then you know there is a problem with that application and so you need to report this to the developers of that application and get an updated version.
If this is happening when you restart your device, then it appears that one of the installed applications is failing at start up time and so it is not obvious which application. So you need to see which of your applications doesn't appear to be providing all the functions it used to, and it would be a good guess that it is that application that is causing the problem. Again you need to go back to the developer to get an update.
Let us know if that does not help.
Also you have posted in the Java developer forum. If this really is not your program causing the problem, then I suggest a better place to post a question relating to the 9300 is in the appropriate device forum here:
http://supportforums.blackberry.com/t5/BlackBerry-Curve/bd-p/Curve

Blackberry curve 9320 - Uncaught exception

Hi,
For some days now, several times a day, my phone stop working and I have to remove the battery and reload 2 - 3 times, before it starts working again. When I reload the battery I receive the following message:
Uncaught exception: ApplicationRegistry.wait For (0x24026284aac8d533) timeout; can someone help pls?
THX

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How to solve this problem 'Uncaught exception: dssma: invalid state(5): 25 in blackberry curve 8520?

HELLO, I have blackberry curve 8520. i have got error in my phone. the error is "Uncaught exception: DSSMA: invalid state(5): 25. I am unable to open my Inbox messages and unable to view phone's call history. the phone shows the same message again and again 'Uncaught exceptionSSMA: invalid state(5): 25'. Please help me how to solve it? I am unable to read sms in my phone. Please help me.
Solved!
Go to Solution.

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8530 - Update Problems - Now no BBM - "Uncaught Exception"???????????

Had tons of issues after doing update earlier this week. Have just about everything resolved (finally), but now my BBM won't even turn on. I'm getting "Uncaught exception: java.lang.NullPointerException" I've tried uninstalling and reinstalling, battery pull, etc. Keep getting the same message, but only for BBM.
Um, yeah....help.....please. I'm dying without BBM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Having the same issues I see posted here after the most recently Verizon forced wireless update except with my address book on a Storm 2. I kept getting the icon to update, and I kept telling it not to update and not allowing the phone to schedule an update. Then, one morning I wake up and my phone had updated!
I am a property manager for condominiums and HOA's. My phone, it's contacts and calendar from Outlook are my lifeline. All of my vendors, all of the Association's members, Board members, emergency contact info etc, are stored on my phone and laptop. After this forced wonderfull update, I cannot see any other contacts other than 1 787 times, I am receiving the uncaught exception java.lang.nullpointerexception" error option upon boot. If I do a search in the address book, it will find some of the contacts, but others are missing. The only contact which is displayed in the contacts default view is the same one contact. I checked filters, I tried changing the sorting, etc.
Of course this new update forced itself upon my phone the same morning during which at 5:00AM a major pipe burst in one of my Associations and crippled me for the next two days! So during the first emergency call I spent about 20 minutes allowing access to all my applications without being able to make a single call and receiving all kinds of errors.
I just now am having a chance to work on the issue, and I call Verizon Wireless, enter my phone number and keep receiving the error that I must enter a 10 digit number 10 times. I finally get through to someone using my cell phone (which you are supposed to use a landline when calling if you need help with your phone), and they patch me through a line that says regular business hours are X to Z, 11:00PM being not during those times. So then I try the emergency support option, and get patched through to the same recording!!!! What exactly is emergency support?
So I am forced to support myself ....again. I tried forcing an update to the address book and it simply won't sync. I double-checked the option to sync the address book and it was set to sync. I read to update the desktop manager through a clean install, so I did. When I try to configure the address book serviceDesktop Manager 6 shows "address book not installed". 3 hours into this whole thing I believe I have found the answer which leads back to the original error I keep receiving...uncaught exception java.lang.nullpointerexception.
The only thing that worked for me was rolling the blackberry back, restoring the apps and data, and then forcing the information from Outlook back onto my Storm.
Verizon...don't force updates upon your customers!!!!! Not all of us have the time to spend several hours to resolve these matters!

Uncaught exception on blackberry 9300

I am getting an error message Uncaught exception: Application Registry.waitFor (0x1c26ebcd7b130582) time out. I cannot connect mt phone to my desktop manager or indeed make any use of my phone.
any help
Kamelaht
Solved!
Go to Solution.

Hi and Welcome to the Community!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Uncaught exception java.lang.nullpointerexception on 9300

Help - please can some one help. I get the above msg (uncaught exception java.lang.nullpointerexception) when I try and access my emails or txt msg. I can make & recieve calls. Have tried removing battery and resetting, also removed the email and reinstalled, but still get the same error. I havent added any new Apps or downloaded any thing on the blackberry.
Thank you in advance for your help

Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error Message when trying to open mail - Uncaught Exception - Help!

Hello
Yesterday when I received a notification that I had new emails I clicked on the envelope on the home screen only to find the error message: 'Uncaught exception: String index out of range: -1' I now can't access my mail at all. I have rebooted the phone and it is still coming up.
I just wondered if anyone else had this error message before and the easiest way to resolve it?
My phone is a Curve 9300 and running on v5.0.0.794 (Platform 6.3.0.23)
Thanks
Emma

i have a bold 9780 and I got: "Uncaught exception:java.lang.ArrayIndexOutOfBoundsException" now i can't open messages or text
EmmaLou_0702 wrote:
Hello
Yesterday when I received a notification that I had new emails I clicked on the envelope on the home screen only to find the error message: 'Uncaught exception: String index out of range: -1' I now can't access my mail at all. I have rebooted the phone and it is still coming up.
I just wondered if anyone else had this error message before and the easiest way to resolve it?
My phone is a Curve 9300 and running on v5.0.0.794 (Platform 6.3.0.23)
Thanks
Emma

Please Help!!! Urgent!! Uncaught exception: Application net_rim_bb_file_explorer(760)

OK, so yesterday I was given the Blackberry Curve 9300. It was all fine, I could acess BBM, Facebook, and I could put music on it and play it.
But this morning, I decided to put a few more songs on my Blackberry from a CD I also got for Christmas. But when I tried going on media files to see whether I'd already got this song, it wouldn't let me open the music file. This message popped up: Uncaught exception: Application net_rim_bb_file_explorer(760) Procedure terminated.
I kept trying to go on the music file but it just sort of froze, and that was when he message popped up. I tried going on camera and clicking on album but the camera froze and I had to turn it off and turn it on again and try forcefully getting the camera off the screen. Itw orked in the end, but whenever I try to go on media, then music, it doesn't work.
A couple of minutes ago I tried again, and the message came up again: Uncaught exception: Application net_rim_bb_file_explorer(760) Procedure terminated. I again tried to turn it off and on again, then googled it, but no one else had the same problem. Its brand new, so I don't see how the problem has occured.

OK, so yesterday I was given the Blackberry Curve 9300. It was all fine, I could acess BBM, Facebook, and I could put music on it and play it.
But this morning, I decided to put a few more songs on my Blackberry from a CD I also got for Christmas. But when I tried going on media files to see whether I'd already got this song, it wouldn't let me open the music file. This message popped up: Uncaught exception: Application net_rim_bb_file_explorer(760) Procedure terminated.
I kept trying to go on the music file but it just sort of froze, and that was when he message popped up. I tried going on camera and clicking on album but the camera froze and I had to turn it off and turn it on again and try forcefully getting the camera off the screen. Itw orked in the end, but whenever I try to go on media, then music, it doesn't work.
A couple of minutes ago I tried again, and the message came up again: Uncaught exception: Application net_rim_bb_file_explorer(760) Procedure terminated. I again tried to turn it off and on again, then googled it, but no one else had the same problem. Its brand new, so I don't see how the problem has occured.

App World Error! Uncaught exception: java.lang.OutOfMemoryError

Hello there!
I downloaded the new updated version of App World. The installation went perfect. When I went to go into my appworld, I get this error: " Uncaught exception: java.lang.OutOfMemoryError"
It won't even open up App World at all! I've tried pulling the battery, I've uninstalled and reinstalled...and nothing has worked!
Please help!!!
Oh! I have a Curve 9300 and the carrier is Telus

I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Uncaught exception RMIConnectionThreadjava.lang.NoClassDefFoundError:

Hi, I had a read at a few problems similar in the forum, but had no success following any of the solutions.
I'm trying to basically invoke a bpel process from a java unit test case. I have all the major jars in my ide classpath, I'm using eclipse IDE. I am using Oracle BPEL designer for creating and deploying bpel processes.
I'm currently trying to call the CreaditRatingService via a JUnit Test case but am getting this exception,
Uncaught exception RMIConnectionThreadjava.lang.NoClassDefFoundError: org/collaxa/thirdparty/dom4j/Element
import java.rmi.RemoteException;
import java.util.Map;
import java.util.Properties;
import junit.framework.TestCase;
import com.oracle.bpel.client.Locator;
import com.oracle.bpel.client.NormalizedMessage;
import com.oracle.bpel.client.ServerException;
import com.oracle.bpel.client.dispatch.IDeliveryService;
public class TestCreditRatingService extends TestCase{
private String ssn = "123456789";
private String xml = "<ssn xmlns=\"http://services.otn.com\">" + ssn + "</ssn>";
public TestCreditRatingService(){
public void setUp(){}
public void tearDown(){}
public void testService(){
try{
Properties props = new Properties();
props.setProperty("orabpel.platform", "oc4j_10g");
props.setProperty("java.naming.factory.initial", "com.evermind.server.rmi.RMIInitialContextFactory");
props.setProperty("java.naming.provider.url", "ormi://welld175666/orabpel");
props.setProperty("java.naming.security.principal", "admin");
props.setProperty("java.naming.security.credentials", "welcome");
props.setProperty("dedicated.rmicontext", "true");
Locator locator = new Locator("default", "bpel", props);
IDeliveryService deliveryService = (IDeliveryService)locator.lookupService(IDeliveryService.SERVICE_NAME);
NormalizedMessage nm = new NormalizedMessage();
nm.addPart("payload", xml);
NormalizedMessage res = deliveryService.request("CreditRatingService", "payload", nm);
assertNotNull("should not be null",res);
Map payload = res.getPayload();
}catch(ServerException e){
e.printStackTrace();
}catch(RemoteException e){
e.printStackTrace();
The big problem for me is that there is so much to oracle, jars are spread out everywhere.
I have not used Oracle before so I'm drawing on experience from using JBoss server and Tomcat container.
I'm feeling my way slowly here.
I'm using eclipse to run the junit test cases (purely because im cutting out as much of a learning curve for the moment for myself, im using oracle bpel designer to create and deploy the bpel process.)
The creditRating demo has been deployed from the samples folder, and the bpel process has been deployed from the bpel designer.
I know something is working, and I'm not too far away.
if I switch this line of code,
NormalizedMessage res = deliveryService.request("CreditRatingService", "process", nm);
to
NormalizedMessage res = deliveryService.request("CreditRatingService", "payload", nm);
then i get this exception
ORABPEL-08010
Failed get operation definition.
Failed to get the WSDL operation definition of "payload" in portType "{http://services.otn.com}CreditRatingService".
Please verify that operation "payload" is defined in portType "{http://services.otn.com}CreditRatingService".
at com.evermind.server.rmi.RMIConnection.EXCEPTION_ORIGINATES_FROM_THE_REMOTE_SERVER(RMIConnection.java:1621)
at com.evermind.server.rmi.RMIConnection.invokeMethod(RMIConnection.java:1572)
at com.evermind.server.rmi.RemoteInvocationHandler.invoke(RemoteInvocationHandler.java:55)
at com.evermind.server.rmi.RecoverableRemoteInvocationHandler.invoke(RecoverableRemoteInvocationHandler.java:22)
at com.evermind.server.ejb.StatelessSessionRemoteInvocationHandler.invoke(StatelessSessionRemoteInvocationHandler.java:50)
at __Proxy3.request(Unknown Source)
at com.oracle.bpel.client.delivery.DeliveryService.request(DeliveryService.java:120)
at com.oracle.bpel.client.delivery.DeliveryService.request(DeliveryService.java:55)
at com.raytheon.thales.arrc.test.TestCreditRatingService.testService(TestCreditRatingService.java:45)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at junit.framework.TestCase.runTest(TestCase.java:154)
at junit.framework.TestCase.runBare(TestCase.java:127)
at junit.framework.TestResult$1.protect(TestResult.java:106)
at junit.framework.TestResult.runProtected(TestResult.java:124)
at junit.framework.TestResult.run(TestResult.java:109)
at junit.framework.TestCase.run(TestCase.java:118)
at junit.framework.TestSuite.runTest(TestSuite.java:208)
at junit.framework.TestSuite.run(TestSuite.java:203)
at org.eclipse.jdt.internal.junit.runner.junit3.JUnit3TestReference.run(JUnit3TestReference.java:128)
at org.eclipse.jdt.internal.junit.runner.TestExecution.run(TestExecution.java:38)
at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:460)
at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.runTests(RemoteTestRunner.java:673)
at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.run(RemoteTestRunner.java:386)
at org.eclipse.jdt.internal.junit.runner.RemoteTestRunner.main(RemoteTestRunner.java:196)
Thanks for any assistance given

For what i can see you dont add the xml string to your NormalizedMessage
try add the xml with nm.addPart("payload",xml);
NormalizedMessage nm = new NormalizedMessage();
String xml = " <CallContentDBProcessRequest xmlns=\"http://xmlns.oracle.com/CallContentDB\">"
+" <vp2Id>1675</vp2Id>"
+" <vp1Id>1142</vp1Id>"
+" <docId>2073</docId>"
+" <filename>71.pdf</filename>"
+"</CallContentDBProcessRequest>";
nm.addPart("payload",xml);

Erreur 108 blackberry curve 9300

bonjour,
j'ai mon blacberry curve 9300 qui n'arrete pas de se bloquer avec la petite horloge noire au mileiu de l'écran
et de plus j'ai le message quivant qui s'est affiché : uncaught exception : applcation net_rim_bb_messaging_app(108) is not responding; process terminated
ca commence à être agacant (pour rester polie !)
merci d'avance de votre réponse rapide je l'espère !
cdlt

No, that is not what I said. Rather, what I said was that, when presented with the 507 during the process, unplug and replug the USB cord.
But, if your BB continues freezing at the point you reference, then you should instead use JL_CMDER or BBSAK to wipe and then reload your OS...and if, during the process, you receive the 507, then do as I've said.
If things remain challenging, then these two references may prove useful to your situation:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
KB27956 How to recover a BlackBerry smartphone from any state
If things still continue to be challenging, then you may well have a hardware problem, for which no amount of OS loading can help.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

8530--will not complete sync, receiving FREQ uncaught exception erros prior to sync

I am having a NUMBER of issues with my curve 8530. The most IMMEDIATE issue is I tried to do a sync and now it is seemingly stuck. I tried to stop and they sync process indicates it is cancelling but it appears "stuck." Of course software says not to disconnect until sync is complete but it would be nice if I remove it from my computer before I have to go work tomorrow...as it used for both work and personal purposes.
Additional issues I'm having now on a daily basis include uncaught exception errors with phone, bbm, and my internet. The phone uncaught exception error always occurs after I disconnect a call and the phone freezes showing the call as still connected however call timer and clock are no longer accurate. Please bear in mind this does not occur EVERY time I disconnect from a call and I have not been able to predict when it will begin having this issue. It also appears to randomly give me uncaught exception errors when using my email, text (SMS) feature and internet. I'm so very frustrated as this is my second BB Curve 8530--my 1st one had to be replaced after these errors began occurring and finally the phone would not reboot at all.
I greatly appreciate any help & feedback!!!

Ok the sync FINALLY gave up...but any insights on these other issues would still be greatly appreciated!!! Or even the reason for the hangup with the sync...
Thanks again!

Curve 9300 Tracker Pad problems

Hi,
For some months now ive been experiencing problems with my curve 9300 tracker pad. It freezes and wont scroll. I have to restart my phone countless times before. i always ger an error which reads 'Uncaught exception: java.lang.Error".... Can i have a permanent solution as its getting frustrating?

Hello BiancaBriandt,
Welcome to the Community
Seems your handheld is getting hanged that is why your trackpad stucks ferquently. Please try by deleting 3rd party apps using below mentioned procedure...
Menu (Blackberry Sign) from home screen > select maximise panel > Option > Security > Security Wipe > Select Only 3rd party app > Type blackberry in given space and click on wipe.
Hope this may help you to come out of this...........
Good luck

Curve 9300 won't use wifi service

So I am not the first person to have this problem. I've been trawling the web searching for solutions but no-one seems to have any.
The problem is that my Curve 9300 will not use wifi connection instead of network data services. I can connect to wifi networks just fine. The phone searches the networks out, connects, puts the little icon on the home screen to say it's connected to a wifi network. It lists the name of the network up the top. Everything's great, except that when you actually go to use the internet, the phone connects to your data services instead of the wifi and you get charged for data consumption.
If you turn off the network services to try and force the phone to connect to the wifi instead, you get the error message:
"You are not currently in an area that can handle data communication. As a result, the Browser cannot retrieve any web pages. Please try again when you are in a different location, or contact your service provider if the problem persists."
To confirm:
My Data Services are on.
My APN settings are disabled.
In Advanced Options, my Default Browser Configuration is set to Hotspot browser.
In General Properties the default browser is Hotspot browser.
In Browser Configuration, the browser is set to AT&T Mobile Web. I have tried to change it to Hotspot Browser but I save the changes and leave the screen, then when I go back in to check, it's back to AT&T again. It's not saving the changes to make Hotspot the default configuration.
I did a battery pull to see if that would help and after the restart it allowed me to keep Hotspot as the default configuration but it still wouldn't connect if the mobile service was turned off. It has now reverted itself back to AT&T and still won't work.
I have read the thread on the Bold forum but for all the people complaining of having the same issue, there was still no solution. I really want a resolution to this because I do a lot of travelling and my sim card can not always connect to a local network. I want to be able to go to a local coffee shop and be able to connect, even if I don't have phone service in a foreign airport. I don't understand what the point is in having wifi on a phone if you can't use it.
Solved!
Go to Solution.

OS 6 is available for BlackBerry 9300, please log on to www.blackberry.com and download latest device software from support section, install it on your PC and then connect you device with PC using USB cable and check for device update.

BB Curve 9300 : uncaught Exception: No Default Clock Face Registered

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