BBP_QUOT and Discount

hi,
In transaction BBP_QUOT I enter price for my items. Then I go to header discount and want to apply 10% discount.
I'm expecting to see all my items with this discount, or when I press the CALCULATE VALUE in the basic data to see the Total value - 10%.
In my case the items value and total value doesn't change.
thank you,
joseph

Hi,
  Please can you share the OSS note.
BR,
Disha.

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    unclebrady wrote:
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    Read the transcript.  Logan W. didn't say "maybe it will" or "probably it will" he said ""As long as you contact customer service when you get the phone to have them activate it for you they will make sure that you're current plan stays." 
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    Reply to your second point:
    Again, I was not aware of these forums until after I ordered the phone.  I have a screenshot showing the original price ($159), the online discount ($50), and the price after ($109).  Verizon's customer service people should be able to see that I was also eligible for my $30 loyalty discount on that date.  But, the customer service rep I talked to stated she didn't care if I had a screenshot or not, that if I didn't like the price of $109 then I could return the phone. That was just that specific rep. You'll learn that each rep has their own way of doing things. Some are more sympathetic than others. Just keep calling until you find a rep that will take your screenshot. There have been numerous people on here that have done this, and have gotten their discount. Just like certain reps will move your upgrade date up, and others won't.
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