Beehive collaborative platform for customers

Hi!
Some questions about use case of Beehive collaborative platform…
Can we use Beehive as a collaboration platform for work with customers?
Yes, I know that Collaborative is not a CRM and it is primary intended for using between employee within a company.
But collaboration with customers is very important thing also.
In other words can Beehive collaboration platform be used for foundation of some infrastructure such as Metalink, with customer and employee access, role and user management, restricted access by user role (or user company) to address book, knowledge base, documents, etc.
Kind regards,
Ravil

Lots of questions :)
Ok, if I have Extended-enterprise users, how I can set that only document A and document B can be accessed by user's which in customer organization? I think it's no different from any other case, you can create a workspace to contain the documents and add users, and only those users will be able to see the documents. You can control on a per-role basis or on a per-document basis who can do what with each document.
Is it possible to use some kind of label security within external user organization?Sensitivities are similar, in that they allow you to apply a named Sensitivity to a bunch of documents, and either add people that can see documents controlled by the sensitivity, or change the sensitivity so more people can see the documents controlled by that sensitivity. Check the Access Control section of the admin guide, it does a better job than i did of explaining.
Extended users will able to see only account with their company in Beehive address book or address book will not be accessible?This starts to sound a little like hosting / multi-tenancy etc. which beehive doesn't support currently.
If Beehive user catalog are synchronized with AD and external directory are used can we create ext user in Beehive?You can specify in the ldap profile you use to set up sync how to determine which AD users are ent users and which are ext (based on DN or attribute value).
richard

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Oracle Beehive collaboration software to be rolled into WebCenter

Hi all.
I have just read this note:
http://searchoracle.techtarget.com/news/2240022942/Oracle-Beehive-collaboration-software-to-be-rolled-into-WebCenter
Can anyone give comment?
What is the near future Beehive?
Thanks in advance.

I can't comment on the accuracy of the article...
Essentially, there was some re-packaging to allow more flexible purchasing, and some re-branding to mark the ongoing deeper integration work of Beehive and WebCenter so that customers owning both get a more tightly-integrated and seamless experience.
For example, the conferencing part of Beehive can now be bought 'stand alone' and is known as [Oracle WebCenter Real-time Collaboration|http://www.oracle.com/us/products/middleware/user-interaction/real-time-collaboration/index.html] .
Similarly, the Intelligent Collaboration features of Beehive can now be bought standalone, known as [Oracle WebCenter Intelligent Collaboration|http://www.oracle.com/us/products/middleware/user-interaction/intelligent-collaboration/index.html] .
The email, calendar,contacts etc. part of Beehive is known as "Beehive Enterprise Messaging". And of course you can still buy licences of the Messaging+RTC+Team Collaboration (with documents, wikis, discussions etc. - the same packaging as previously available), now known as "Beehive Enterprise Collaboration".
So really it's about providing more flexibility to customers that want to buy and use parts of Beehive rather than all of it, while also improving the WebCenter integration experience, without sacrificing the completeness of customers that value the entire Beehive offering.
hope that helps,
richard

Key Reports for Customers (Follow-Up from P2P)

Currently, we are working intensively on enhancing the reporting area in B1 and XL Reporter. Our ambition is to reach a situation where most of the required reports will be installed automatically. We would like to know your opinion about your preferences and our directions.
This thread is continuation from 'Key Reports for Customers' <a href="http://p2p.sap.com/businessoneforum?type=join&login=1&uid=41FB661A76CED536C825C4E2B6FF4397&cid=91&go=z37225">discussion</a> in P2P SAP Business One Forum (Product Development Collaboration). Previous discussion on P2P is summarized in the attached file.

Key reports not readily available at present for customers with multiple locations are sales by branch, purchases by branch, open orders by branch (sales and purchases), the ability to group sales persons by branch for reporting by salesperson to branches.
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RSP is planned to support both SAP Business One on Microsoft SQL Server as well as SAP Business One on HANA Database
RSP Processes and Reports adapted to SAP HANA Database
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But like me (non-SAP B1 Consultant) many of you have the question what is RSP and how it helps in support? Here I have tried to gather all information.
What is Remote Support Platform for SAP Business One?
The remote support platform for SAP Business One is designed to protect a SAP Business One installation by providing automated and remote support in a high-volume business.
The platform monitors the entire SAP Business One environment. By significantly reducing the time between the appearance, identification, and resolution of issues, the remote support platform for SAP Business One minimizes the impact on customer databases and processes.
Some Key Features of Remote Support Platform:
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Incident Reports against the issues identified which require attention of SAP Support
Company Database Backup and Restore options
Regular fixes of Company Database inconsistencies
Check, Download and Install regular updates in SAP Business One
Upload Logs and required files to SAP Support or to Partner Support on regular basis
Some details about RSP Backup Management
Schedule daily, weekly, and monthly backups
Perform differential and full database backups
Back up transaction logs
Back up files to shared folders on a network
System Status Report through RSP
From June 1st 2013, it will be mandatory to install, configure and upload the System Status Report (SSR) from Remote Support Platform (RSP) for SAP Business One in order to receive support for messages of a technical nature (upgrades, performance & crashes, etc).
Database uploads only via RSP
From June 1st 2013 SAP Business One Support will only accept database uploads to SAP via remote support platform for SAP Business One. In certain exceptional circumstances STFP may be used but this will constitute a minority of cases.
Microsoft Windows PowerShell Scripting
In the remote support platform studio, you can create tasks using Microsoft Windows PowerShell scripting. PowerShell enables you to perform remote administrative tasks on customers’ Microsoft Windows operating systems, by providing full access to Component Object Model (COM) and Windows Management Instrumentation (WMI).Some Network Prerequisite for RSP
To achieve the internet connection test, you must allow port 80 for the RSP external communication
Disabling antivirus firewall or add the RSP to the trusted zone of the antivirus
Set the correct proxy
Disabling Windows firewall in the TP_link Wireless Configuration Utility
Want to now More about It Click Here :   Remote Support Platform for SAP Business One

SAP Business One 9.1 is about to release this year and we can see in the feature enhancements that a significant update is planned in the Remote Support Platform for SAP Business One, more commonly known as RSP. Let’s have a quick look what update is planned for RSP in version 9.1:
Enhancements planned in Remote Support Platform for SAP Business One 9.1
RSP is planned to support both SAP Business One on Microsoft SQL Server as well as SAP Business One on HANA Database
RSP Processes and Reports adapted to SAP HANA Database
With this plan RSP will help in the areas of Download, Installation, Go-Live Check, Monitoring, Upgrade and Support for SAP Business One both   on SQL Server and HANA.
But like me (non-SAP B1 Consultant) many of you have the question what is RSP and how it helps in support? Here I have tried to gather all information.
What is Remote Support Platform for SAP Business One?
The remote support platform for SAP Business One is designed to protect a SAP Business One installation by providing automated and remote support in a high-volume business.
The platform monitors the entire SAP Business One environment. By significantly reducing the time between the appearance, identification, and resolution of issues, the remote support platform for SAP Business One minimizes the impact on customer databases and processes.
Some Key Features of Remote Support Platform:
Showing alerts to SAP B1 Admin about the events which require their attention, such as low disk space, database backups, etc.
Incident Reports against the issues identified which require attention of SAP Support
Company Database Backup and Restore options
Regular fixes of Company Database inconsistencies
Check, Download and Install regular updates in SAP Business One
Upload Logs and required files to SAP Support or to Partner Support on regular basis
Some details about RSP Backup Management
Schedule daily, weekly, and monthly backups
Perform differential and full database backups
Back up transaction logs
Back up files to shared folders on a network
System Status Report through RSP
From June 1st 2013, it will be mandatory to install, configure and upload the System Status Report (SSR) from Remote Support Platform (RSP) for SAP Business One in order to receive support for messages of a technical nature (upgrades, performance & crashes, etc).
Database uploads only via RSP
From June 1st 2013 SAP Business One Support will only accept database uploads to SAP via remote support platform for SAP Business One. In certain exceptional circumstances STFP may be used but this will constitute a minority of cases.
Microsoft Windows PowerShell Scripting
In the remote support platform studio, you can create tasks using Microsoft Windows PowerShell scripting. PowerShell enables you to perform remote administrative tasks on customers’ Microsoft Windows operating systems, by providing full access to Component Object Model (COM) and Windows Management Instrumentation (WMI).Some Network Prerequisite for RSP
To achieve the internet connection test, you must allow port 80 for the RSP external communication
Disabling antivirus firewall or add the RSP to the trusted zone of the antivirus
Set the correct proxy
Disabling Windows firewall in the TP_link Wireless Configuration Utility
Want to now More about It Click Here :   Remote Support Platform for SAP Business One

Electronic invoice for customers

Hello experts
I look for the function which is sent Electronic invoice for customers.
Right now we are using 4.6C and our customer use SAP also.
Our industory is consumer product and chemical product.
Our requirements are follows.
- Electronic invoices should be digitally signed from our side
- The electronic invoice has to be converted from SAP format to a standard format accepted by the customer (common standard formats are PDF, XML, etc..)
- The files have to be automatically distributed from SAP to customer platform (SAP Server to local server to customer IT system/platform),
- File distribution tool should be able to be easily managed for several customers (FTP file transfer customer by customer could be become too complicated depending on the number of customers).
Are there any solution or similar case with us?
Best regards,
Yoshihito Ichimura
GBS Chemical Sales Team (CH)
Information Systems Division, Kao Corporation

Thank you for reply.
As far as I understood following requirements can be realized based on your note.
- The electronic invoice has to be converted from SAP format to a standard format accepted by the customer (common standard formats are PDF, XML, etc..)
- The files have to be automatically distributed from SAP to customer platform (SAP Server to local server to customer IT system/platform),
- File distribution tool should be able to be easily managed for several customers (FTP file transfer customer by customer could be become too complicated depending on the number of customers).
However I would like to know whether following requirements are realized.
- Electronic invoices should be digitally signed from our side

WHat is the best platform for SAP EP ?

Experts
Can any one help to share some information about what is the best platform for portal ?
Windows or UNIX
I have personally seen most of the customers are using windows as thier OS for Portal. When it comes to R3 BW SRM CRM and other application,its UNIX.
Interms of Performance , Windows is not right choice . I am not sure about life cycle management for the Windows.
A big advantage of using Windows hosting is that.NET technologies: ASP. NET, VB.NET easily works on these Hosts. If, the website is built using these technologies then opting a Windows server is most suitable
Microsoft Sharepoint is yet another application, which needs exclusive, Windows hosting. The only option available for users using this application is Windows server
Appreciate your inputs
Regards
Karthi

Do not double post!
Markus

Report Open balance for Customers back in time

Dear All,
I would like to have a question: How can I report Highest Balances for Customers back in time? So I have to list Date and Amount, in the last one year, when Customers had their Highest Balances (highest outstanding amount). I have a transaction that can show actual status but I cannot report it for a long period in the past.
Does anyone have an idea how could I do it?
It would be very helpful.
Thank you!
A.

Hello,
Solution Manager does not desal with Customer Balances. Perhaps you wanted one of the banking industry forums, or FI AR/AP?
In any event this question will not help you much in this forum.
Regards,
Paul

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

How to set up FSCM 9.0 Application for Customers to use ?

Folks,
Hello. I have just installed FSCM 9.0 ( all of its modules) and run the application in Browser successfully. The Database is a clean System Database without any Demo data (Production Database).
In order for Customers to type in their data into the application, we need to set up CharFiled, SpeedType, SetID, common data in Controls Tables in the Database. In Menu, there is "Setup Financial/Supply Chain", and under PeopleTools, there is "Setup Manager". But I don't understand where to start to set up the application FSCM 9.0 application.
Do any folks understand the procedure to set up FSCM 9.0 application for Customers to use step by step ?
Thanks.

Folks,
Hello. Thanks a lot for replying.
I have installed FSCM 9.0 all of 50 modules. I just want to implement General Ledger module. Thus, I create a project named "General Ledger" in Setup Manager under PeopleTools as follows:
PeopleTools -> Setup Manager -> Manage Implementation Project -> Create New Project by Product -> select "General Ledger" ->View Summary -> Save -> Type in "General Ledger" in Project Name Box -> Click ok -> click "generate setup tasks" -> click "setup task generation status"
It has been for a long time, I still see "Run Status" is always "Queued". The button "View Setup Task" does not become clear. This means the process is not completed.
Do we need to configure Process Scheduler at first before run Setup Manager ? If yes, how to configure Process Scheduler for Setup Manager to generate a list of setup tasks of a project ?
Thanks.

Regarding GL account in FICO for Customers

Hi,
I have a requirement to generate a report where i have to get the opening balance of customers month wise.I can find reconcilation account for customers ,but i have to get the individual customers opening and closing balances.Fico consultants please provide me how to find the gl account for particular customers or opening balaneces.
With Thanks,
Dinamol

you'll find all rec-accounts in skb1 with field mitkz = D
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A.

Post on account in f-58 for customers

Hi all,
I have simple question. when i do "post on account" in f-58 for customers,when i go back and see in fbl5n for that customer i see that the amount is added to the open item where as when i do "post on account" for vendors the amount is deducted from the open items.
Can any one please explain me this concept.
Regards,
Sneha

Hello,
It seems that you making the payment (return payment) to the customer on the advances that you have received from Customer. You cannot make the payment on customer invoices as these are already debit items.
Regards,
Ravi

QUERY FOR CUSTOMERS FULL DEBIT AND CREDIT WITH CLOSING BALANCE

Hi Friends,
   I need query for CUSTOMERS FULL DEBIT AND CREDIT WITH CLOSING BALANCE for selection criteria from date and to date.
   I know the Trial Balance Report will sort out this issue... but i need routeday wise report
1. Business Partner Master Data - i created one UDF field called U_Routeday (MONDAY, TUESDAY, WEDNESDAY,THURSDAY,FRIDAY)
2. The query should be like selection criteria
                              - Routeday [%0]
                              - Posting Date [%1]
                              - Posting Date [%2]
CardCode
Debit
Credit
Balance
D10503
25031.50
24711.50
2962.00
D10641
5466.00
7460.00
285.00
D10642
2866.00
142.00
give any helpful query ASAP... Thanks in advance

Hi,
Try this query:
Declare
@fromdate as datetime
Declare
@Todate as datetime
Declare
@Code as nvarchar(25)
set
@fromdate = ( select min(Ta.[RefDate]) from OJDT ta where
Ta.[RefDate] >= [%0])
set
@Todate = ( select max(Tb.[RefDate]) from OJDT tb where Tb.[RefDate]
<= [%1])
set
@code = (select max(Tc.[ShortName]) from JDT1 tC where Tc.[ShortName]
= [%2])
SELECT
[Name] as AcctName, [Jan]= sum([1]), [Feb]= sum([2]), [Mar]=
sum([3]), [Apr]= sum([4]), [May]= sum([5]), [June]= sum([6]),
[July]= sum([7]), [Aug]= sum([8]), [Sept]= sum([9]), [Oct]=
sum([10]), [Nov]= sum([11]), [Dec]= sum([12]), total = sum
(isnull([1],0)+ isnull([2],0) + isnull([3],0) + isnull([4],0) +
isnull([5],0) + isnull([6],0) + isnull([7],0) + isnull([8],0) +
isnull([9],0)+ isnull([10],0) + isnull([11],0) + isnull([12],0))
from
(SELECT
T0.[ShortName] as Name, sum(T0.[Debit]-T0.[Credit]) as T,
month(T2.[RefDate]) as month FROM JDT1 T0 INNER JOIN OACT T1 ON
T0.Account = T1.AcctCode INNER JOIN OJDT T2 ON T0.TransId =
T2.TransId WHERE T2.[RefDate] between @fromdate and @todate and
T0.[ShortName] = @code GROUP BY T0.[ShortName],T2.[RefDate] ) S
Pivot
(sum(T)
For Month IN ([1],[2],[3],[4],[5],[6],[7],[8],[9],[10],[11],[12])) P
group
by [Name],[1],[2],[3],[4],[5],[6],[7],[8],[9],[10],[11],[12]
Let me know your result.
Thanks & Regards,
Nagarajan

1099 report for Customers

Hi,
We have a requriement to report 1099 on Rebate Customers, planning to use standard SAP report S_P00_07000134 (RFIDYYWT)
Have already modified the existing process type US_1099 with output group US1 to include both Vendor and Customer payments. But, the reprot is not pulling the Customer payments yet.
Also tried to copy the old process type and created the new one just for the customers alone. This time report is providing the output for customers but "Country specific Slection" is missing in Mandatory selection.
Can anybody suggest what am I missing in the configuration or are there any OSS note for this ??
Thansk in advance
Uma

HI,
Please refer the below note.
1549310 Belgium Customer Rebate reporting
178824 Withholding tax from SD for countries other than
Regards
Madhu M
Edited by: M Madhu on Nov 30, 2011 11:31 PM

Interest calculation only for open item for customers

Hi, do you know how to calculate Interest calculation only for open item for customers?I do not want to see cleared items. I have problem with customization.
Best Regards
Tom

In the item interest calculation, you can tick the 'open items' for calculation of interest and also select the 'no cleared items'.
Regards

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Hi
there is a field in the customer master (KNB1-XZVER). If this indicator is selected during the customer master creation, then the payment history gets updated and we can run the report using transaction code S_ALR_87012177, which is program RFDOPR20.
i got a requirement that even the KNB1-XZVER is not checked i need to generate a similar kind of payment history report for customers.
I am analyzing which tables this program is retrieving the data from and if the data is not updated into these tables, is it possible to do it thru a custom program.
If any one has worked on this kind of requirement please suggest me the solution.
regards
rajani

Hi
thanks for the reply. As you said we can do the config from the new entries created for the customer master.
Now the user wants the payment history for the customers already created where the check box for payment history is not checked.
can you suggest me the solution for that?
regards
rajani

Beehive collaborative platform for customers

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