Being charged multiple times

I just cancelled my subscritption through itunes and switched it to go through spotify itself so I could receive the student discount, but for some reason I have 3 charges pending, all the same amount as the student price, and if I go to my subscriptions page it still says I have to pay next month. How do I go about fixing this?

Hey there , welcome to the community!
Glad you were able to cancel your subscription through iTunes and take advantage of the student discount! Don't worry about the multiple charges, Spotify can take care of them if you contact them directly through the online contact form. If you receive an automated reply directing you back to the community, just reply to it! You should receive a response within 24-48 hours! :)
If you need any further help, just let me know!

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    Hi, and welcome to the community!
    Please note it can take some time for a premium subscription to activate across all devices.
    1) Have you checked your Subscriptions page to make sure you are successfully premium?
    2) Try logging out/in and reinstalling Spotify.
    3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!
    If your subscriptions page says you're on free and you have been charged, then it is likely you subscribed to the wrong account, try logging in with whatever you didn't login with to check.
    If it says you're on premium, see 2.
    Once you've located the account with premium:
    THe fact you've been charged multiple times should just stack the subscription. If you check the subscriptions page linked above, you should see the month of renewal, and it should be 3 months away.
    If this is not the case, for a refund you can submit an online contact form; someone at Spotify can see if they can do that for you.
    Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.
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  • Charged multiple times and still don't have premium

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    Hi, and welcome to the community!
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    If this is not the case, for a refund you can submit an online contact form; someone at Spotify can see if they can do that for you.
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