Belle Update "stuck" after the "Restore" step
I've gone through the Belle update on my Nokia N8, and got as far as completing the "Restore" step. The on-screen menu says "please wait while the phone is restarted", but nothing is happening.
The phone says "Phone will restart" and it seems to be waiting for me to click on the "OK" right below it.
I know I'm not supposed to touch the phone, but what do I do? The update program hasn't changed in 15 minutes now.
Did I just turn my phone into a "brick", or should I click the "OK" on the phone screen, or ???
Any help would be very much appreciated.
Problem seems to be solved, thanks to Pablo:
Possible solution for "Connection failed. Access denied" message after Belle update
If you get a message "Connection failed. Access denied" and can´t connect to any access point (wireless - mobile) the reason could be that you installed an application that use a sniffer plugin to monitor your data usage, like SPB Wireless Monitor.
If you had installed SPB Wireless Monitor before belle upgrade and after the upgrade you lost the network connectivity, try this:
close Nokia Suite (file->exit)
Connect your phone to computer with USB cable in mass storage mode (Notification bar->USB->mass storage)
In your computer, go to (phone drive letter):\Private and rename or delete these folders:
20042D1D
101f7989
Close explorer, eject the drive and remove the USB cable.
Reboot the phone.
Configure your wireless network or try to connect using your mobile data plan. Should work now.
Now you can open Nokia store and reinstall SPB Wireless Monitor
If you have Symbian Anna and want to update to belle, uninstall any data monitor like SPB Wireless Monitor before updating.
Pablo
This might explain why someone suggested formatting the memory card - if SPB Wireless Monitor was installed to the memory card, formatting it would have fixed it I guess - but in my case I installed it to the "mass memory".
THANK YOU PABLO --- and to Nokia, I know it's not your fault, as it wasn't your code, but maybe you should suggest that people un-install SPB Wireless Monitor (and others???) and re-install only after the Belle update is completed..
Link ot the post:
/t5/forums/replypage/board-id/swupdate/message-id/111654
Similar Messages
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I wanted to update my iPad 2 from 4.3 to the latest update but I got stuck in the restoring step. I couldn't restore the iPad.
The error message"The iPad cannot be restored at this time because the iPad software update server couldn't be contacted or is temprorily unavailable"Hello someone9,
There are a few possible causes for this issue, sometimes it is related to Security Software, other times it is related to the internet connection. Let's follow the steps below:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
- Install the latest version of iTunes.
- Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
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If the above does not resolve the issue, you can also check out this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Thanks,
Matt M. -
I am trying to transfer my cellular plan from my old ipad to the new one and get stuck after the second step. I currently log in, choose the plan which is the same as the old plan and nothing happens from there. The only way to get out of the screen is to cancel.
Any ideas?Hello Deannefromco,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
When you enable the "Manually manage" option, you can use Autofill to quickly sync audio content from your music library or a selected playlist.
iTunes: Syncing media content
http://support.apple.com/kb/ht1351
Best of luck,
Mario -
My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,
A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete. -
Hi, I'm having problems with my iPod Touch. My iPod went off because the battery was empty. And when I tried connecting it to my laptop to recharge, the "connect to iTunes" screen suddenly appeared. According to iTunes I need to RESTORE it for it to work. And that's exactly what I did. However, after the restore and all, the screen is still stuck on the "connect to iTunes" screen.
By the way, it's a 2nd generation iPod Touch. And it's an MC model.
And to make things worse, my iTunes screen is totally empty. The RESTORE option is gone and I really don't know what to do anymore.
Hope you guys can help me out! I'd really appreciate it. Thank you!I really don't know what happened but my iPod Touch is working now!!! Thank you so much! I'm not really sure if it went to DFU mode or not but all of a sudden I can access iTunes App Store already!!! WOOOOAAAAHHHH! And it asked me to type in a new name for my iPod! So everything's good! Thank you so much! Thank you! You have no idea how happy I am right now!
For my iTunes:
Thank you!
P.S: Grrrrrrrr! My bad! I'm new here and I kind of messed up the Correct Answer and Helpful Answer buttons. Sorry. Dunno how to change them. -
While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
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Hello,
I got like the same problem, last days I get message to restore my iPhone, so I did it yesterday and it work very well. In the afternoon I saw that at top in the left corner show invaild sim card or so (only knew the german version). so I restore it again but now it won`t activate after I enter SIM-PIN and it accept it, it shows "No Service".
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Thanks! -
Disp+work process was down after the Restoreing the backup
Disp+work process is down after the Restore of the backup
s/m configration: windows 2003 server + oracle 10g
The below is the log file
trc file: "dev_disp", trc level: 1, release: "700"
sysno 01
sid PRA
systemid 560 (PC with Windows NT)
relno 7000
patchlevel 0
patchno 52
intno 20050900
make: multithreaded, Unicode, optimized
pid 2928
Thu Apr 07 18:58:10 2011
kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)
length of sys_adm_ext is 572 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (01 2928) [dpxxdisp.c 1231]
shared lib "dw_xml.dll" version 52 successfully loaded
shared lib "dw_xtc.dll" version 52 successfully loaded
shared lib "dw_stl.dll" version 52 successfully loaded
shared lib "dw_gui.dll" version 52 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3901
Thu Apr 07 18:58:15 2011
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5233]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >pwsap_PRA_01 <
DpShMCreate: sizeof(wp_adm) 18304 (1408)
DpShMCreate: sizeof(tm_adm) 3954072 (19672)
DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064
DpShMCreate: sizeof(comm_adm) 528064 (1048)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1452)
DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 05C00040, size: 4613144)
DpShMCreate: allocated sys_adm at 05C00040
DpShMCreate: allocated wp_adm at 05C01E28
DpShMCreate: allocated tm_adm_list at 05C065A8
DpShMCreate: allocated tm_adm at 05C065D8
DpShMCreate: allocated wp_ca_adm at 05FCBB70
DpShMCreate: allocated appc_ca_adm at 05FD1930
DpShMCreate: allocated comm_adm at 05FD3870
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 06054730
DpShMCreate: allocated gw_adm at 06054770
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 060547A0
DpShMCreate: allocated wall_adm at 060547A8
MBUF state OFF
EmInit: MmSetImplementation( 2 ).
MM diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation flat
<EsNT> Memory Reset disabled as NT default
<ES> 511 blocks reserved for free list.
ES initialized.
Thu Apr 07 18:58:16 2011
J2EE server info
start = TRUE
state = STARTED
pid = 3208
argv[0] = D:\usr\sap\PRA\DVEBMGS01\exe\jcontrol.EXE
argv[1] = D:\usr\sap\PRA\DVEBMGS01\exe\jcontrol.EXE
argv[2] = pf=D:\usr\sap\PRA\SYS\profile\PRA_DVEBMGS01_pwsap
argv[3] = -DSAPSTART=1
argv[4] = -DCONNECT_PORT=1069
argv[5] = -DSAPSYSTEM=01
argv[6] = -DSAPSYSTEMNAME=PRA
argv[7] = -DSAPMYNAME=pwsap_PRA_01
argv[8] = -DSAPPROFILE=D:\usr\sap\PRA\SYS\profile\PRA_DVEBMGS01_pwsap
argv[9] = -DFRFC_FALLBACK=ON
argv[10] = -DFRFC_FALLBACK_HOST=localhost
start_lazy = 0
start_control = SAP J2EE startup framework
DpJ2eeStart: j2ee state = STARTED
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1617]
***LOG Q0K=> DpMsAttach, mscon ( pwsap) [dpxxdisp.c 11414]
DpStartStopMsg: send start message (myname is >pwsap_PRA_01 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 60000000 for monitoring segment.
Thu Apr 07 18:58:17 2011
CCMS: start to initalize 3.X shared alert area (first segment).
DpJ2eeLogin: j2ee state = CONNECTED
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1050]
DpMsgAdmin: Set patchno for this platform to 52
Release check o.K.
Thu Apr 07 18:58:42 2011
***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4235]
ERROR => NiIRead: SiRecv failed for hdl 4 / sock 1472
(SI_ECONN_BROKEN; I4; ST; 127.0.0.1:1085) [nixxi.cpp 4235]
DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN)
DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=3208)
ERROR => DpProcKill: kill failed [dpntdisp.c 371]
DpIJ2eeShutdown: j2ee state = SHUTDOWN
Thu Apr 07 18:58:56 2011
ERROR => W0 (pid 3216) died [dpxxdisp.c 14021]
ERROR => W1 (pid 3224) died [dpxxdisp.c 14021]
ERROR => W2 (pid 3232) died [dpxxdisp.c 14021]
ERROR => W3 (pid 3240) died [dpxxdisp.c 14021]
ERROR => W4 (pid 3248) died [dpxxdisp.c 14021]
ERROR => W5 (pid 3256) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xbf --> 0xbe
ERROR => W6 (pid 3264) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xbe --> 0xbc
ERROR => W7 (pid 3272) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xbc --> 0xb8
ERROR => W8 (pid 3280) died [dpxxdisp.c 14021]
ERROR => W9 (pid 3288) died [dpxxdisp.c 14021]
ERROR => W10 (pid 3296) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xb8 --> 0xb0
ERROR => W11 (pid 3304) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xb0 --> 0xa0
ERROR => W12 (pid 3312) died [dpxxdisp.c 14021]
my types changed after wp death/restart 0xa0 --> 0x80
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1597
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Apr 07 18:59:06 2011
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long) Fri Apr 08 01:59:06 2011
========================
No Ty. Pid Status Cause Start Err Sem CPU Time Program Cl User Action Table
0 DIA 3216 Ended no 1 0 0
1 DIA 3224 Ended no 1 0 0
2 DIA 3232 Ended no 1 0 0
3 DIA 3240 Ended no 1 0 0
4 DIA 3248 Ended no 1 0 0
5 DIA 3256 Ended no 1 0 0
6 UPD 3264 Ended no 1 0 0
7 ENQ 3272 Ended no 1 0 0
8 BTC 3280 Ended no 1 0 0
9 BTC 3288 Ended no 1 0 0
10 BTC 3296 Ended no 1 0 0
11 SPO 3304 Ended no 1 0 0
12 UP2 3312 Ended no 1 0 0
Dispatcher Queue Statistics Fri Apr 08 01:59:06 2011
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
2
2000
5
5
--------++++--
+
DIA
5
5
2000
5
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id 12
wake_evt_udp_now 0
wake events total 8, udp 6 ( 75%), shm 2 ( 25%)
since last update total 8, udp 6 ( 75%), shm 2 ( 25%)
Dump of tm_adm structure: Fri Apr 08 01:59:06 2011
=========================
Term uid man user term lastop mod wp ta a/i (modes)
Workprocess Comm. Area Blocks Fri Apr 08 01:59:06 2011
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1597
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Thu Apr 07 18:59:11 2011
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >pwsap_PRA_01 < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPAREDtrc file: "dev_w0", trc level: 1, release: "700"
ACTIVE TRACE LEVEL 1
ACTIVE TRACE COMPONENTS all, MJ
B
B Thu Apr 07 18:58:16 2011
B create_con (con_name=R/3)
B Loading DB library 'D:\usr\sap\PRA\DVEBMGS01\exe\dboraslib.dll' ...
B Library 'D:\usr\sap\PRA\DVEBMGS01\exe\dboraslib.dll' loaded
B Version of 'D:\usr\sap\PRA\DVEBMGS01\exe\dboraslib.dll' is "700.08", patchlevel (0.46)
B New connection 0 created
M sysno 01
M sid PRA
M systemid 560 (PC with Windows NT)
M relno 7000
M patchlevel 0
M patchno 52
M intno 20050900
M make: multithreaded, Unicode, optimized
M pid 3216
M
M kernel runs with dp version 210000(ext=109000) (@(#) DPLIB-INT-VERSION-210000-UC)
M length of sys_adm_ext is 572 bytes
M ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 3216) [dpxxdisp.c 1293]
I MtxInit: 30000 0 0
M DpSysAdmExtCreate: ABAP is active
M DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active
M DpShMCreate: sizeof(wp_adm) 18304 (1408)
M DpShMCreate: sizeof(tm_adm) 3954072 (19672)
M DpShMCreate: sizeof(wp_ca_adm) 24000 (80)
M DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
M DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528056/528064
M DpShMCreate: sizeof(comm_adm) 528064 (1048)
M DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
M DpShMCreate: sizeof(file_adm) 0 (72)
M DpShMCreate: sizeof(vmc_adm) 0 (1452)
M DpShMCreate: sizeof(wall_adm) (38456/34360/64/184)
M DpShMCreate: sizeof(gw_adm) 48
M DpShMCreate: SHM_DP_ADM_KEY (addr: 05C00040, size: 4613144)
M DpShMCreate: allocated sys_adm at 05C00040
M DpShMCreate: allocated wp_adm at 05C01E28
M DpShMCreate: allocated tm_adm_list at 05C065A8
M DpShMCreate: allocated tm_adm at 05C065D8
M DpShMCreate: allocated wp_ca_adm at 05FCBB70
M DpShMCreate: allocated appc_ca_adm at 05FD1930
M DpShMCreate: allocated comm_adm at 05FD3870
M DpShMCreate: system runs without file table
M DpShMCreate: allocated vmc_adm_list at 06054730
M DpShMCreate: allocated gw_adm at 06054770
M DpShMCreate: system runs without vmc_adm
M DpShMCreate: allocated ca_info at 060547A0
M DpShMCreate: allocated wall_adm at 060547A8
X EmInit: MmSetImplementation( 2 ).
X MM diagnostic options set: 0
X <ES> client 0 initializing ....
X Using implementation flat
M <EsNT> Memory Reset disabled as NT default
X ES initialized.
M
M Thu Apr 07 18:58:17 2011
M ThInit: running on host pwsap
M
M Thu Apr 07 18:58:18 2011
M calling db_connect ...
C Prepending D:\usr\sap\PRA\DVEBMGS01\exe to Path.
C
C Thu Apr 07 18:58:27 2011
C Client NLS settings: AMERICAN_AMERICA.UTF8
C Logon as OPS$-user to get SAPSR3's password
C Connecting as /@PRA on connection 0 (nls_hdl 0) ... (dbsl 700 240106)
C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
C 0 UTF8 1 0619F158 061A46F4 061A3F7C
C Attaching to DB Server PRA (con_hdl=0,svchp=061A3EC8,svrhp=061B5794)
C Starting user session (con_hdl=0,svchp=061A3EC8,srvhp=061B5794,usrhp=061CA558)
C
C Thu Apr 07 18:58:28 2011
C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
[dboci.c 4345]
C Detaching from DB Server (con_hdl=0,svchp=061A3EC8,srvhp=061B5794)
C *** ERROR => CONNECT failed with sql error '1033'
[dbsloci.c 10704]
C Try to connect with default password
C Connecting as SAPSR3/<pwd>@PRA on connection 0 (nls_hdl 0) ... (dbsl 700 240106)
C Nls CharacterSet NationalCharSet C EnvHp ErrHp ErrHpBatch
C 0 UTF8 1 0619F158 061A46F4 061A3F7C
C Attaching to DB Server PRA (con_hdl=0,svchp=061A3EC8,svrhp=061B5794)
C Starting user session (con_hdl=0,svchp=061A3EC8,srvhp=061B5794,usrhp=061CA558)
C *** ERROR => OCI-call 'OCISessionBegin' failed: rc = 1033
[dboci.c 4345]
C Detaching from DB Server (con_hdl=0,svchp=061A3EC8,srvhp=061B5794)
C *** ERROR => CONNECT failed with sql error '1033'
[dbsloci.c 10704]
B ***LOG BV3=> severe db error 1033 ; work process is stopped [dbsh#2 @ 1199] [dbsh 1199 ]
B ***LOG BY2=> sql error 1033 performing CON [dblink#3 @ 431] [dblink 0431 ]
B ***LOG BY0=> ORA-01033: ORACLE initialization or shutdown in progress [dblink#3 @ 431] [dblink 0431 ]
M ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c 1403]
M in_ThErrHandle: 1
M *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c 10019]
M
M Info for wp 0
M
M stat = 4
M reqtype = 1
M act_reqtype = -1
M rq_info = 0
M tid = -1
M mode = 255
M len = -1
M rq_id = 65535
M rq_source = 255
M last_tid = 0
M last_mode = 0
M semaphore = 0
M act_cs_count = 0
M control_flag = 0
M int_checked_resource(RFC) = 0
M ext_checked_resource(RFC) = 0
M int_checked_resource(HTTP) = 0
M ext_checked_resource(HTTP) = 0
M report = > <
M action = 0
M tab_name = > <
M vm = V-1
M
M *
M * LOCATION SAP-Server pwsap_PRA_01 on host pwsap (wp 0)
M * ERROR ThInit: db_connect
M *
M * TIME Thu Apr 07 18:58:28 2011
M * RELEASE 700
M * COMPONENT Taskhandler
M * VERSION 1
M * RC 13
M * MODULE thxxhead.c
M * LINE 10204
M * COUNTER 1
M *
M
M PfStatDisconnect: disconnect statistics
M Entering TH_CALLHOOKS
M ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP
M *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c 720]
M *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c 260]
M Entering ThSetStatError
M ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)
M Entering ThReadDetachMode
M call ThrShutDown (1)...
M ***LOG Q02=> wp_halt, WPStop (Workproc 0 3216) [dpnttool.c 327] -
My iPad gets stucked in the last step of the sync with the computer.
When connecting the iPad to the computer the iTunes starts, reconizes my iPad and starts the sync of the iPad.
It syncs the contacts, calendars, pictures, music, etc, but in the last step (7th; "finishing Sync") it stucks and stays for ever without finishing.
I cannot load a previous backup because as soon as I connect the iPad to the computer the Sync process starts and no button is available.
I've tried to load again iTunes to start from the begining but it is still saying the same, that the Sync process is finishing and is blocked there.
Any help?
Thanks a lot.Hi Demo,
I've tried what you say but, if I'm doing it right, it doesn't work because after rebooting it goes again to syncing and stucks on the last step.
Nevertheless let me check if I'm doing it right; When you say "Before you restore from the backup, quit iTunes, ...." you mean "Before" or "After" because I don't understand how I could reboot the iPad BEFORE I restore from the Backup if it is already restoring.
Just let me write down the procedure to check that it is the right one:
1- I launch iTunes (iPad not connected) and go to Edit>Preferences>Devices, and I check the box to Prevent the iPad to syncing automatically. I click OK.
2- I quit itunes.
3- I connect the iPad to the computer.
4- I launch iTunes.
5- I go to Restore from Backup
6- Restore from Backup is finished
7- I quit iTunes
8- I disconnect the iPad from the PC
9- I reboot my PC
10- I reboot my iPad by holding down on the sleep and home buttons... iPad stars.
11- I connect the iPad to my PC.
12- I launch iTunes
13- I click on sync button.
If the procedure is right then my problem must be another one because when I do it and it starts syncing again the same problems comes back again and the syncing never stops at the last step.
Thank you anyway for your time and support.
Best regards,
Francisco -
My phone (5C) is stuck in the restore mode which is preventing a backup which is preventing installation of IOS 8.1. Need help.
Hi Petesmith643,
Welcome to the Apple Support Communities!
It sounds like your device is in recovery mode. I understand you would like to back it up before updating to iOS 8.1 but cannot because you are in recovery mode. I would first suggest restarting your device to exit recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Cheers,
Joe -
Large back up after the restore
I restored a new HD with Time Capsule and Time Machine. I needed to repair permissions in order to launch application without them crashing. It is working now but the first backup it did after the restore was 137 gb! Why? I restored from the absolute latest backup and so nothing really has changed. Why does it need to waste time and disk space backing up the entire disk again on a MBP?
Thanks
Ron04-Jan-2008 11:53 AM
likeitlikethat wrote:
which version of PC suite and did you select only messages and contacts to restore. I have recent version 6.85.14 and restore messages and contacts with N73 successfully
Hello,
Thank you for your repolies. The problem was solve by updating the PCSuite to the latest version. -
1st Gen. Ipad slider stuck after full restore
1st Gen. Ipad Ipad unlock slider stuck after full restore. Please help. thank you.
Try a reset:
Hold the Sleep and Home button down (approximately 10 seconds) until you see the Apple logo.
Note: Data will not be affected. -
Hello, I purchased iTunes Match for my new iPhone five and it is intended to move the music from my computer to my other computer, but it stopped working on my MacBook Pro, it stopped after the first step. So, my question is, can iTunes Match work if the iTunes in question has other accounts attached to it, of not, can I get a refund on a service that does not work?
I am having a similar issue with iTunes Match. It keeps hanging up on the same number of files (11035 of 15455) during STEP 2. I've tried signing out, re-opening iTunes, re-booting, etc. Still comesup stuck for hours. What I also don't understand is why the "iCloud Status" option in "View/View Options" disappears intermittently. It was there when I first booted up this morning and I reviewed all my music files to see if there were any "errors" and there werne't any. But after Match gets stuck on the same file niumber (11035) I 've signed out and re-booted and now the "iCloud Status" check box is missing from "View Options" (only the "iCloud Download" option remains present all the time. Please help. (I've also checked to make sure all the music files are within the suggested bit rate parameters and file type - This is also a brand new iMac out of the box). Running out of troubleshooting ideas and beginning to think this service just doesn't work well.
-
I'm stuck at the "Restoring iPad firmware"
Hi,
I'm stuck at the "Restoring iPad firmware", I have rebooted my computer atleast 10 times and tried to do it 20 times but no succee.
I don't want to go to an Apple Store Genius because they don't know a sh*t than standing there trying to sell/catch their products to people.
Best regards,
ErfanFORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?
Connecting in recovery mode will help: http://support.apple.com/kb/HT1808
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