Beware BT continuing to rip off!!

My goodness! Really frustrated here. I tried to tell BT that I'm moving house and wouldn't be taking the services across. I spoke to one of their team who tried to pursuade me to stay. I said no, lets proceed with notice. I get told I have unlimited broadband! But I keep getting an email saying I've gone over my limit and BT are charging me £5 extra and I can change my plan. A second time I say let me give notice. Third, Fourth time.. Then I get told I need to pay BT £30 for an engineer to switch off the broadband at the exchange WHAT!?!! As if broadband is a pixie dust travelling along the line. Its just a signal! BT totally trying to rip me off. Beware.

bluejet wrote:
My goodness! Really frustrated here. I tried to tell BT that I'm moving house and wouldn't be taking the services across. I spoke to one of their team who tried to pursuade me to stay. I said no, lets proceed with notice. I get told I have unlimited broadband! But I keep getting an email saying I've gone over my limit and BT are charging me £5 extra and I can change my plan. A second time I say let me give notice. Third, Fourth time.. Then I get told I need to pay BT £30 for an engineer to switch off the broadband at the exchange WHAT!?!! As if broadband is a pixie dust travelling along the line. Its just a signal! BT totally trying to rip me off. Beware.
Its a charge made by Openreach when you cease the broadband. It applies to all ISP's apart from VM. BT are not ripping you off. If you had read the terms and conditions you would have been fully aware of it. If you couldn't be BOTHERED to read them then that is your problem.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

Similar Messages

VERIZON RIP OFF PROJECT!!! BEWARE

I purchased a smart phone in November of last year. My bill remained constant for two months, then at the beginning of the year it doubled...and has been constantly over $230.00 per billing cycle this year....
I was puzzled as to why, my phone habits hadn't changed...the only thing I had done was buy the "smart" phone. I began to look a little further...and did not have to go far...
Have you noticed that the "smart" phone will let you switch between calls? Where is the disconnect button for the call that you briefly switch to? There is none!! So when you switch to the incoming call however brief, the minutes keep rolling until you hang up both calls completely!!!
They have made a phone that is "smart" for their pockets, while cleaning yours out unbeknownst to you.
I called Verizon and asked for a complete audit of my account...so I could prove what they were doing, while bringing it to their attention. I was told "how do we know when you disconnected the call?"....WOW That response lead me to believe that they know what is going on...and the fact that the audit was not conducted.
If you are having the same issues....respond to this blog and maybe we can get them to listen and fix this problem...or we can get the FCC involved, and start some class action movement!!!

SusieQ72064 wrote:
tOTAL ALL TOGETHER , VERIZON OWES ME $300.00. This all started December 2010 when i purchased a piece of equipment from the Verizon store that was suppose to work with the Xbox so i could get it set up so my son could play the Xbox on line. Well, i purchased it for $99.00. in the mean time they told me it would have to have its own phone line, but that if the product did not work on the xbox to bring it back withing 30 days and i could get my refund for the product plus the early termination fee which was $75.00. well, within 2 days i brought it back because it did not work like they said it would, All i got credit for was the charge i paid for the equipment. I still have not yet got my $75.00 early termination fee which i paid in December. Then I called them and they said that it would come off the next month bill. well guess what, it didn't. Then the next month I took Januarys bill into the store, they loked at it and said that it had never been billed to me in the first place and that was why it didnt come off. REALLY? DO YOU THINK i bought that story, i had it all in writing where it was charged to me. More fussing and nothing happened. Then February bill it was charged on there again. I decided i would pay my bill but i deducted the 150.00 that they owed me before i paid it. Well, guess waht, they shut my phone off for not paying that 150.00. so in order for me to get my phones turned back on, i had to pay the 150.00 that i deducted plus and extra $15.00 a line reconnect fee. Well, i called them and told them i was filing a complaint with the company and asked them to send me a form. They told me i had to do it online. Ok, i was willing to do that, but when you bring the form up that they told me to fill out, you cant fill it out on line. So i printed it out and was going to mail it but guess what no address to mail it to them anywhere on the form so i called AGAIN, they didn't know where to mail a complaint form too. REALLY ? but after 20 minutes of being on the phone with them, they finally came up with an addresss, which i think was bogus cause i still have not heard a word from them. They messed me over good this time, but it WILL NOT happen again. But just to let all you people know, DO NOT buy anything from VERIZON again ! they will lie and lie and lie. And the sad thing is, I took Dec 2010- thru March 2011 bills into a verizon store and we went over the bills with a fine tooh comb and they agreeded with me, they have never given me the ct=redit and also they have charged me 2 times for it. But customer service says that is not how the bill reads. I guess they have a different bill them the one that i get every month.... They are a RIP OFF !!!!!!! I hate that they bought out ALLTEL because i had ALLTEL for 12 years and never had a problem one with them plus they were alot cheaper too !
Not sure what you are talking about, but an ETF is a one time charge. If you got charged $75 for each of the last 2 months, it seems as if you still have a line with service active. It sounds as if you returned the device, got credit for it and had to pay a $75 restocking fee. Not sure what the $75 charge is/was for the 2nd month.

I am a recent Apple convert and feel like I have been ripped off

I purchased a 13inch MacBook since I was getting a little bit tired of having to constantly reboot my PC. Bought a 13 inch MacBook in Nov 2008. Since this was my first Mac and did not have any other accessories/sofware etc from the pc world, I invested in buying all the accessories - duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive). I did not mind it since I was thinking that I will be using the MacBook for a long time. I recently found that my battery was not holding the charge and so I scheduled an appointment at the Genius bar at a local Apple store. I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you. I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this? When I challenged him to show where in Applecare this was stated...he pretended to look on the web and turned to a colleague of his for support and all they ended up doing was point me to the description for battery coverage for batteries under Applecare, which is quite vague. Here is my question - I have taken good care of my Macbook. I have seldom used it solely running on battery. I have always had the Macbook plugged in. Is'nt this unusual for my battery to fail this early and not being covered by Applecare?
I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price. The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.

bgrad wrote:
duplicate power cords, apple care, more memory etc... all original ones from Apple (read expensive).
In the future, ask about that stuff here first. Mac accessories (such as memory) are often different, but they shouldn't be any more money than the PC versions.
I was told by my die hard Apple fans that enter all the details in and since you have Apple care, they will have a new battery waiting for you.
It is not that automatic, but not far from it either.
I arrive at the designated time and (the person who was helping me had not even bothered to find out why I was there for - ok, granted he must have been busy). He sticks a usb drive and runs some program which tells him that the battery needs to be replaced. He then continues to tell me that the battery needs to be replaced and that I have an option to buy it at the store. I obviously asked him why I needed to buy when Applecare should have covered it. He rattled off some technical balther and finally it amounted to that the program he was running said that my battery had failed and Apple considers anything over 300 recharge cycles as having 'failed'. How in the world a common user like myself supposed to know this?
It sounds like you just had a loser. Complain about them and go to a different store. If you don't have another store handy, talk to the manager.
I would have gladly purchased, had I known in advance what constituted failure- ie over 300 cycles etc..(though I would have questioned that this could be attributed to some manufacturing defect for it to fail so early). Why does not Apple state it as such as a part of the warranty description? This in my mind is a rip off.
I was planning a trip and did not want to be left without a battery so I was forced to buy one at $129. The gentlemen at the genius bar spoke to his manager and cut a deal for half the price.
A spare battery is a good thing to have.
The whole incident has left a very sour taste for Apple's products and service - not sure if there are other similar surprises lurking in fine print in Applecare land.
Just avoid that store in the future. Most places are much better than that.
The real question here, the one that the "genius" didn't ask, is why you have a cycle count > 300. I have a 2006 Macbook, a 2007 Macbook, and one spare battery I bought sometime in 2006. The two batteries I have installed have cycle counts of 245 and 222, respectively. How can your 2008 Macbook have cycle count greater than 300? You should keep an eye on that.

Fed up with N97 flagship rip-off

I bought this phone just days after it came out back in june here in Holland.. Thus I paid the full price, meaning I would be one of the users which would recieve the latest rifraf to FW the first, with first I mean one of the first of course. I should have smelled sh^t when my phone came like 5-6 days after my order..
To my surprise I came in contact with N97 users which bought it from a telecom-company which are able to update long before I can.. So my unbranded phone still awaits update while other douches which bought it weeks after me PAYING FAR LESS than me are already up-to-date?? WHAT IS UP WITH THAT??
Contacting Nokia Care and recieved this dumb useless message: FW is still tested and will be available when stable? What the hell?? Why release it in the first place??
Another big surprise, hundreds of euro's for a glitchy phone with headset I barely use, whilst other phone-companies offer some (cheap) fulfilling products such as a leather case etc.
I think this is my OWN fault, I was the one who bought the product, I was the one who trusted Nokia and went through with the phone, I envy family-members who got rid of the piece whilst I still have it in my hand, deffective
I feel really stupid, for buying this product, Safe to say my first phone was Nokia and always trusted Nokia unfortunately a 600 euro rip-off punished this trust
NOKIA BACK TO RUBBER BOOTS!!!!!!
I think I am allowed to write off my frustration in a civilized way as I donated 600 euro's to nokia,
Message Edited by Sokrates on 06-Nov-2009 02:33 PM
Message Edited by Sokrates on 06-Nov-2009 02:40 PM

nottmbantam wrote:
Lastly, please be careful and what you say on these "discussion" boards, because there is no room for discussion. If you criticise Nokia, your post will be removed. If you continue, you will be banned. It is not a place for discussion at all. I feel it should be renamed User Instruction Forum. It's about how to get info to use your phone. That's about it.
@ nottmbantam: as you know, we who run this forum only remove posts that clearly violate our guidelines. We do not remove any criticism, as long as it's civil and constructive.
As for the N97 updates, it's unfortunate that the latest version is not yet available for all markets. To my understanding, new versions are released daily for new countries and the Nokia Software Update team is very aware that many of you are waiting for the version for your product codes.
@ Sokrates: I can only guess that there may be something specific in the local N97 version that has made it to be released slower than others. But I am sure that the local Nokia Benelux sales office is also very aware of the situation and are working with the software team to get the local versions available as soon as possible. I would think that this is a top priority for them. Unfortunately there are no public release dates for the new versions, but I am sure it's coming and hopefully soon. I'm sorry that I can't help you more with this.
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

I was ripped off with a bill for data calls,

Price Total
5 01/27 11:07 A Q2 PREM_SMS 40339 Low1Wins 0 9.99 9.99
6 01/27 11:08 A Q2 PREM_SMS 28664 PROTXT ( 0 9.99 9.99
7 01/27 11:10 A Q2 PREM_SMS 63556 Love Mat 0 9.99 9.99
8 01/27 11:10 A Q2 PREM_SMS 69999 Flycell 0 9.99 9.99
9 01/27 11:12 A Q2 PREM_SMS 25098 Alerts 0 9.99 9.99
10 01/27 11:13 A Q2 PREM_SMS 83669 Horoscop 0 9.99 9.99
OK so on Jan 27th I receive a text that I won a prize. I responded not knowing that it would cost me almost $60. When I questioned the charge with Verizon Wireless they said I had to pay it. When I called the numbers listed to cancel this FRAUD I reached CHINA and INDIA. Nice. So I have no recourse but to pay for something I never really wanted because I entered an authorize code. Once you enter they pass your cell # to other rip off artists and it you respond it will cost you $9.99 per text response. So beware. It sucks but it can happen so don't respond to any such texts.

Call Customer service and ask then to BLOCK Premium SMS services; that will prevent any future charges. And call again to see if you can get a more sympathetic rep that may credit you half the charges. Since you said you did enter an authorization code, though, that may not be a solution.

The data usage alerts seem to be a rip off!

So, on the 13th I got text messages saying that we used up all data in our plan and that we either sign up for an increased allowance for $10 / month or pay $15 for an additional GB for that period. I almost was tempted to sign up, but then didn't.
Well, we got the bill and turns out we were actually still UNDER our allowance by several hundred MB by the 16th, so on the 13th it would have been even lower.
I think it's a rip off if you send people a note that they used up all their data telling them to reply now to increase their allowance if in reality they're still well below.

I use this app. It does measure all data in and out, and because of that you will see its totals higher than the phone or Verizons data widget count since MMS is data, but doesnt count towards data allotment. It keeps me on track. It has plan and alarm settings to cut off your data when you reach certain thresholds versus Verizon just sending out a text alert, but not disabling data.My Data Manager - Data Usage - Android Apps on Google Play
I typically set 3 alarms: 1 for a daily (Data amount divided by 31 days)
1 for 50% and
1 for 85-90%.
You can always re-enable mobile data if it cuts you off and it will continue to monitor your usage.

Recently got an Elite PRO for Free - I feel ripped off

I recently got an X-Fi Elite PRO for FREE. The driver support is that lame I feel ripped off. Would rather have paid the money to get a prelude than have this in my machine. Going to see how much cash I can get for it on Ebay, hopefully enough to get a Prelude

Then it's a good thing you decided to get the best premium-quality Macintosh computer that was available in your price range at the time you bought it. It should meet your needs for years to come.
Everything you need is in the box except an External Backup Drive [recommended about 3x the size of your internal drive (or more)]. If you don't like the Web Browser, Mail or other tools they included, free with your computer, you can switch to different Apps for short money.
Specialty Apps are available to do high-end professional-quality work such as magazine-cover photo editing and professional movie-making, along with hundreds of other tasks.
And Apple has not given up on this product line. They continue to introduce new products. So when you have needs that are not being met by your current computer, there will be new models to choose from.

Xperia Play R800x RIP off!!! DO NOT BUY THIS!!!

what a RIP off this Phone have been i will nevere buy a other Xperia Play R800x nevere all so i hop i get the android 2.3.4 or at lest android 4.0 in MAR or i be mader then all get out my next phone when i renew my contrack in 1year will not be have a sony Xperia Play R800x no sir it i wont and i will tell evere one i no not too get it
how dear they keep us R800x ueser waiting like this WE WANT A UPGRADE TOO ANDROID 4.0 FOR R800X

Did you just update the firmware of the router? Did you have the same issue before updating the firmware? Is the firmware now on version 2.1.39.144146? Try to reset and reconfigure the router again. Aside from that, try another phone that you can try for wifi calling and see if you get the same problem even though you have tried another router already.

I have been completely Ripped off by these People

I have been completely Ripped off by these People and they do not care. None of them. I have spoke to multiple customer service reps on the phone. None of them gave a toss about me. They don't care. Spent hours on the phone to them being passed around and told the same lines over and over again which they are clearly reading from a script. Very annoyed.
Basically I moved house in december 2013 and arranged a move house package. was meant to be adtivated jan 6 2014. waited in all day and no one showed up. not even a phone call or anything. turned out the bt engineer didnt bother coming as the cables werent even laid yet by my house. (brand new housing estate). yet they never bothered to tell me this, they just let me wait inside like a complete idiot all day long. by now we have been without internet/phone since december 19th 2013. we were then told the cables were being laid the next wednesday.
when wednesday came they sent an email saying they had arranged our engineer visit and that we had to wait 7 days or something stupid as thats the time it takes when initiating a new order. even though our order was cancelled so i would have thought they'd have not made us wait the 7 days again. of course our internet did not arrive 7 days later as it turned out the engineer hadnt even put in a mastersocket or anything. NOTHING. no engineer came to our house at all at any time. we had no service until Jan 22nd the day they activated it at the exchange or whatever. Thats an entire MONTH with no service. oh and we still couldnt use it as none of the sockets had been wired to the master socket. it just had a plain blank socket on it. but hey it was active. so I rang up to order an infinity package (upgrade) and was promised the engineer would come and install our sockets and stuff. he finally arrived on Feb 11th.
Hurray we had service. Only about 7 weeks we waited. But then I rang up to ask about a refund on the bill since we had not used anything as it wasn't there AND it wasn't OUR fault. But this is when I was passed around like a parcel in a childrens game. No one cared. So I ended up paying £51 for NOTHING. Oh btw our bill is SUPPOSED to be £42 so I was charged extra actually. They refunded me the £10 extra and thought I should be grateful or something.
Would you like to pay £42 for nothinG? NO. Who would? Well I DID! But then the real joke arrived a few hours ago. I receive my next bill. £74. They are now toying with me. I have become a complete joke to them or something. It is absolutely pathetic. An extra £34. Why? I have no idea?????? I wish I knew why they were torturing me like this. Upon inspection of the bill it looks as though they have charged me for two packages in one month. the original broadband package AND the upgraded infinity package. (now the reason i started off with a lesser package was because it took a while for my brand new address to be recognised as available for infinity).
Anyway also on the bill they have added the £10 that I was supposedly REFUNDED last bill. NOPE. not refunded at all. instead they have carried it forward. here is the pasted quote:
"You haven't fully paid your previous bill
Your previous bill
£51.36
Your payment
6 Feb 14
We take this amount off what you owe"
Oh my God. I am.. just... what ... the??? I don't even know why they have done this to me.
Broadband and Calls
5 Feb - 27 Feb 14 £19.29
This is the cost of your Package up to 27 Feb 2014 at £26.00 a month.
Broadband and Calls
28 Feb - 27 Mar 14 £26.00
This is the cost of your Package at £26.00 a month, charged in advance from
28 Feb 2014 to 27 Mar 2014. This gives you:
Calling Plan Unlimited Weekend Calls
Broadband Unlimited BT Infinity 2
Broadband and Calls
28 Feb - 27 Mar 14 £28.15
This is the cost of your Package at £28.15 a month, charged in advance from
28 Feb 2014 to 27 Mar 2014. This gives you:
Calling Plan Unlimited Evening and Weekend Plan
Broadband BT Infinity Option 2
I am being charged for 2 and a half packages or something.
My package should be £42. I am having a nightmare with this company. They don't care about me, they don't care at all. First charge me money for nothing, no apologies either, just backchat on the phone. And now they charge me £31 extra again for nothing. I am going to be BROKE when my next bill comes as thats probably going to be even bigger. They probably will double it or something just to be even more spiteful.
Yours sincerely. Very sad customer.
Solved!
Go to Solution.

Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store.

I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.

I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/

I am so ripped off by BT

I am not just moaning because I have nothing better to do with my time. I feel like I've been robbed by an organisation that hide behind their size and one-off appologies for the **bleep** i have experienced with them.
the only reason why i'm with BT is because I'm in a bt area and i knew if i go with Sky or virgin i'd still be using bt's network. I just never realised i would end up with what is by far the worst "service provider" on the planet or at least out of anyone ive ever used.
Before i go on about the **bleep** bb speeds i'm experiencing let me just point out that it took me over three weeks from placing my order to actually getting my bb connected. reason - they lost my order or 'wholesale' never dealt with my order. and each time it would be a week more before the order would be dealt with again...only to learn they lost it again. not to worry though...when you phone the call centre, where the automated system tells you you are not a customer after entering the land line number bt gave you, you end up with a sub standard service tech apologising for what ever was wrong...ive had dozens of apologies from BT thus far...and no real improvement.
trust me i could go on...there is sooo much more i had to put up with before i even got to being connected and dealing with the slow broadband speed i have now.
anyway, I'm totally miffed with the fact that I am paying for the top tier braodband package in an area where i used to get atleast 1.5 meg broadband...which was via virgin but not cable...i.e. via BT. no lies the previous property was only two streets up..literally two streets up from there and the house i bought gets no better than 500k.
I was told by the BT salesman (which was a con i'm sure) that BT would be rolling out its new fibre optic cables in my areain the new year ..this clinched the deal for me because I didnt at the time want to sign up via Sky or virgin and be tied into a contract with them if it was only going to be a few months before BT upgraded their network in my area...well midway through Feb now and it seems my connection is no better and seems to be getting worse.
I'd hate to phone them again because a cant bear having another 'cant-give-a-**bleep**-cause-you-cant-touch-me JOBSWORTH' apologise for this rubbish that is my broadband only to go through the same tests with no positive outcome.
So all I ask only this...can anyone tell me how/where to see if BT are actually going to upgrade to fibre optic in my area and when? if not, i'm reporting this saga to the regulator as a miss sell and getting as far away from BT as I can. atleast virgin gave some (not great) customer service and i'd rather deal with them instead of these rip- off merchants
All i expected when signing up was to have reasonable bb at a high price as i knew Virgin cable is far better but unfortunately not available where i live.
Saldy this seems like too much to ask

quintong wrote:
So all I ask only this...can anyone tell me how/where to see if BT are actually going to upgrade to fibre optic in my area and when? if not, i'm reporting this saga to the regulator as a miss sell and getting as far away from BT as I can. atleast virgin gave some (not great) customer service and i'd rather deal with them instead of these rip- off merchants
http://www.openreach.co.uk/orpg/home/products/super-fastfibreaccess/downloads/fttc_pot_exchs.pdf
If I helped, then consider clicking the star to the left

RIM ripping off everyone outside of US (pretty much)

I am a ridiculously loyal Blackberry user. For a short while (two weeks) I defected to the iPhone, but quickly realized it was mistake and came straight back.
I did buy an iPad when they came out, but I actually prefer my Playbook so the iPad is gathering dust somewhere in the house.
So, it seriously p****s me off that RIM insist on totally ripping me off when it comes to prices in Blackberry App World.
Many of you reading this won't realize that RIM are charging everyone else exactly the same numerical value for apps, but changing the currency symbol.
So, if an app costs $10 the price in the UK will be £10 and in Europe it will be 10 euros.
This is an amazing rip-off. It is like sticking a finger up at all your loyal customers and figuring out we're all thick and will never know what is going on.
Here's the math. If an app is priced at $10 that is £6.33, which is nowhere near £10. Even if you add in VAT at 20%, it still only adds up to £7.59.
This mean RIM are charging UK customer over THIRTY PER CENT more than US users for exactly the same software. Do the publishers get paid a percentage of this rip-off rate. My guess that RIM are paying out a percent of the $10 price and NOT the £10 they are actually charging.
I was in France last week and wasn't surprised that all the prices were exactly the same, but with just a Euro symbol in front.
Is it any surprise that Apple, who lead the way as far as apps are concerned, ARE charging 69p for a $1 app. That is FAIR and is how it should be.
RIM have a lot to learn if they are going to compete in this market place. A good place for them to start would be to stop ripping of their loyal customers.
I could almost understand it if RIM were an American company, as American companies can be a little bit US-centric (understandable I suppose), but for goodness sake, they're a Canadian company and should know better.
As much as I want to love RIM I am finding it harder and harder to do so, when they behave like this.

You think it's just Blackberry that is ripping people off ? Look at car prices, gas prices, appliances, you name it, the list could go on for ever.
It's called market pricing, making the price to what the market will stand.

How do i get the rest of my code on my itunes gift card if some got ripped off

how do i get the rest of my code on my itunes gift card if some got ripped off?

iTunes Store: Invalid, Inactive, or Illegible codes http://support.apple.com/kb/TS1292

Where can I send a complain to apple support? I am being ripped off by a tech support location in Mexico.

I purchased a Mac Book Air computer 2 months ago in a BEST BUY store in Guadalajara, Mexico.
I was working on my computer when it went off and the battery indicator stoped being on the top bar.
I took the computer to the store, and the people from the geek squad took a look at it, and told me that the problem was the battery, but that I should not worry because just 2 months had passed since I purchased the machine, so I should have the warranty from Apple, and I had also purchased the extended warranty from Best Buy, so I was covered.
The took my computer and gave me a receipt.
2 weeks or so after this I get a phone call from the repair shop to where they sent my machine. This are their infromation:
Making Touch Services, S.A. de C.V., Servicepro ( Suc. Guadalajara) Niños Heroes 2828 Planta Alta · Jardines del Bosque · Guadalajara, Jalisco · C.P. 44520 Tels. (33) 1204 5114 y 1201 7906 · www.mtsmx.com · [email protected]
And they tell me that the computer had been "inmersed in liquid" and therefor my battery, "the flex" and some board had to be replaced, and since the computer had been "inmersed in liquid" (those were the exact words used) the warranty was void, as well as my extended warranty, so if I wanted my brand new computer working again, I have to pay them $4,216 mexican pesos.
The whole situation is ridiculous because the computer is new, I paid for an extra warranty to protect my equipment, and of course I did not "inmersed" my computer in any liquid. However the use of those words is very important to the case, because that "improper use of the equipment" allows them to claim a void warranty and charge me for a reppair of a new equipment!
I asked them for proof of what they were claiming, and they sent a picture of a "flex" on top of a table that had "watery salt stains caused by summersion"
When I Asked the to take a picture of my computer and send it to me, of coursed they did and of course there is no other component that shows any of the damage that appears in the flex.
I am outraged at the whole situation, and I am sure that this would have never happened in the USA. I have been working with apple computers for over 10 years, I currently own 6 apple computers, and this is the first time I am beeing ripped off like this.
How can I get a hold with someone at apple to review my case?

Mexico
Apple Store (Consumer and Education Individuals)
001-800-MY-APPLE (001-800-692-7753)
Apple Store (Small Business)
001-800-692-7753

I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer. Is this a rip off to make us pay more $ or is thereanotherway to update iPhoto?

I just bought OS X Lion and now it says I need to go to the App store and pay even more money to get a newer iPhoto for PhotoStream to work between my iPhone and my computer. Is this a rip off to make us pay more $ or is there another way to update iPhoto?

Yes, you’ll need to upgrade to the latest version of iPhoto for $15. That is the only solution. You can read here if you wish: http://www.macworld.com/article/160380/2011/06/icloud_what_you_need_to_know.html

Beware BT continuing to rip off!!

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