SHD0 transaction - Set Variant Group for VA01

Hi Guru,
please can you help us fixing Variant Group for VA01 transaction, only for specific user?
We created a standard variant in SHD0 for VA01 tansaction and we assigned this variant to specific user group.
Problem is that for these users in the group, standard variant is not imported into Sales Order (no screen settings are imported).
If we assign the same Standard Variant into Order Type it works perfectly.
Can you help us using this variant also for specific user (Variant Group)?
Thank you very much
Kind Regards
Andrea

Please do you have any news?
Thank you very much
Kind Regards
Andrea

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