BI content for Support Desk (Solman)

Hi all,
What are the standard infoprovides (Cube and ODS) available for Support desk (solman). Where can i find the BI content for reports, cube for support desk alone.
Thanks in advance.
Regards,
PM

HI,
You can goto Business Content InfoProviders by InfoAreas rtside Customer Relationship ManagementCRM Analytics--Service Analyses.
In the same way you can select for other objects also..ie Query,infoobjects,Infosources...
Mostly these were the ICUBE and ODS used,
Confirmations (Header Data) 0CRM_CNFH
Confirmations (Item Data) 0CRM_CNFI
Data for Service Codes 0CRM_COD
Service Orders: Header Data 0CRM_PROH
Service Orders: Item Data 0CRM_PROI
Service Quotations (Header Data) 0CRM_QUTH
Service Quotations (Item Data) 0CRM_QUTI
Confirmations (Item Data) - Reference Update 0CRM_RUCF
Service Orders: Item Data (Reference Update) 0CRM_RUOI
Service Orders and Confirmations: Item Data 0CRM_PRI
Service Orders and Confirmations: Header Data 0CSRV_C11
Service Orders and Confirmations: Header Data 0CSRVMP07
Service Orders and Confirmations: Item Data 0CSRVMP08
and these 2 were the MProviders used..
Hope this helps you...

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Check these
/people/federico.babelis2/blog/2006/04/14/service-desk-configuration-guide-for-dummies
/people/kamran.ellahi2/blog/2006/01/13/setting-up-sap-service-desk-123-and-go
https://websmp201.sap-ag.de/~sapidb/011000358700001197002005E/Addtional_Information.pdf
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Thank you very much!
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Hello!
I would like to set up the business partners for Service Desk in SAP Solution Manager.
If I choose the solution and execute "Edit --> Create Business partner"
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Hi,
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Edited by: Maximilian Glänzer on Jul 15, 2008 1:48 PM

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Hello!
I would like to set up the business partners for Service Desk in SAP Solution Manager.
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regards!
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BI content for Support Desk (Solman)

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