BIEE Scheduler error - Failed to open connection to SMTP Server

I get the following error while runing an iBot.
nQSError: 75003 Failed to open connection to SMTP Server. Delivery to same user's Dashboard works fine. Warning is as shown below. Any help is greatly appreaciated. This is for internal customer.
==============================================
Eventually succeeded, but encountered and resolved errors...
Number of skipped recipients: 2 of 5
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:57:31.246
... Sleeping for 5 seconds.
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:57:31.637
... Sleeping for 3 seconds.
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:58:16.602
... Sleeping for 5 seconds.
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:58:18.414
... Sleeping for 8 seconds.
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 115c : 2009-06-17 16:59:03.614
... Sleeping for 8 seconds.
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
iBotID: /users/administrator/_ibots/Open Issue Alert
...Trying SMTP Delivery loop again
+++ ThreadID: 1264 : 2009-06-17 16:59:08.644
... Sleeping for 6 seconds.
+++ ThreadID: 115c : 2009-06-17 16:59:53.859
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 115c : 2009-06-17 16:59:53.859
iBotID: /users/administrator/_ibots/Open Issue Alert
Exceeded number of delivery retries.
+++ ThreadID: 1264 : 2009-06-17 16:59:56.687
iBotID: /users/administrator/_ibots/Open Issue Alert
[nQSError: 75003] Failed to open connection to SMTP Server.
+++ ThreadID: 1264 : 2009-06-17 16:59:56.687
iBotID: /users/administrator/_ibots/Open Issue Alert
Exceeded number of delivery retries.

You have a problem with your smtp parameters. Verify them. Here an article to see how you can do with telnet.
http://gerardnico.com/wiki/smtp_telnet
And here an article when you are sure of the parameters to configure delivers :
http://gerardnico.com/wiki/dat/obiee/bi_scheduler/obiee_scheduler_configuration_mail
Success
Nico

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                            Unfiled.ABA                  3/28/2008
    I have not listed the four older backup versions.
    I haven’t tried any corrective measures yet (I don’t want to make matters worse) and am hoping that someone can guide me along the right path.
    Is it possible for me to just rename the “current” address.dat file to something like address.SAV and then copy the Address.dat file file with date of 5/12/2011 into the current directory.  Will the software then just use the older version of the data, or must I do something else.
    I am grateful for any assistance.  Thank you very much.
    Post relates to: Visor Deluxe
    Post relates to: Visor Deluxe

    Thanks for the speedy response.  However, I read the article for which you provided the link, and I hve also read many other articles that I found via search, but I don't think these will help me.  All of these articles seem to assume that (1) you have a handheld to which you can sync and thereby rebuild the database on the PC, or (2) you have a backup that you created via the Palm Desktop export function.  Unfortunately, I have neither and so I don't think any of these solutions will work for me.
    I did read with great interest an article that stated that recent versions of Palm Desktop have a built-in function that will repair a corrupted Datebook database.  Will this also fix a corrupted Address Book database which is my problem?  
    So, I downloaded and attempted to install the latest version of Palm Desktop.  I was careful to read the instructions that stated NOT to uninstall my current version of Palm Desktop, but to just install the latest version on top of my current Palm Desktop.  However, when I attempted to do the installation, the installer software said it could not install on top of my current software and that I should first uninstall my current software.
    I have some questions now:
    (1) If I uninstall my current version of Palm Desktop, will this destroy my Address Book, Datebook, and Memo databases ( I don't care about the ToDo database)?  If so, what can I do to preserve those databases?
    (2) Is there really a function built in the recent versions of Palm Desktop that will fix a corrupted database?  Is this an "automatic" function that will detect and fix a broken database or is this something I will have to invoke?
    Thanks for your help.
    Gdad

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