Bigpond not forwarding all emails

Hi, I currently have bigpond forward my emails to another non bigpond address, however not all emails get forwarded. For example and emails from facebook are not forwarded, they are in my webmail inbox, but go through to my other address. Other emails are forwarded with no issues ? My bigpond webmail is still on the old system (MyConnect ?) Any suggestions ? Thanks

Have you considered setting your current provider to 'pull' all the email from your Bigpond box rather than relying on Bigpond to 'push' it out?
Most providers have a relatively simple process for fetching mail from other boxes by either POP or IMAP.

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