New outlook install not showing all email histories for some users

Hello,
I recently installed outlook 2013 on a windows 8 machine connected to exchange. I noticed it is not showing all the email histories for a particular user.  Is there an index that needs to be rebuilt or something?  Some users it shows a
bunch emails for others it only shows one or two.  Thanks in advance.  

Hi,
Do you mean only one particular user couldn't view all messages from Outlook?
From this sentence "Some users it shows a bunch emails for others it only shows one or two.", it seems that this issue affect some users, not only one.
If only one user is affected by this problem, you can follow the steps below to check result.
1. Please check if it displays all mails in OWA.
2. And please switch between Outlook cached mode and online mode to check result.
If some users are affected, please check database index status.
Best regards,
Belinda Ma
TechNet Community Support

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