Bill in collections on a current account?

I have had my account for probably 10 years now, and I just saw there was something on my credit report recently from Verizon Wireless -- some kind of bill in collections. We pay the bill, and the account is still current/active, so how can I have something in collections? I'm going to talk with the Financial department about it, but I'm just frustrated.

The larger issue is the damage it is causing you to the three credit bureaus; information on you to other credit grantors.
It is not accurate yet you may not have caught it in time.
http://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/fair-debt-collection-practices-act-text
However you can take Verizon and the three credit agencies to court and collect huge sums of money for the false reporting by Verizon and if the credit bureaus don't remove it huge sums from them as well.
A good tactic is to apply for a home mortgage or new car loan which is very high priced. They turn you down because Verizon is reporting false information and you can sue for three times the amount in damages. So say a car is $30,000.00 you sue for $90,000.00 or a $300,000.00 home at $900,000.00 Verizon and the Credit Bureaus will be quick to insure the false reporting is stopped and completely cleared from your report. Also don't forget Identity Theft which could have been why there is a line being reported as in collections. There are other possibilities as well.
I wish you...
Good Luck

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