Biller Direct and Partial Payments

We are evaluating whether to implement Biller Direct.
Currently we process our receivables only using residual items --- no partial payments. We would like to continue that process, but we have heard that Biller Direct "requires" that you only use partial payments. Is this information correct?
Can anyone provide me with reference to documents / OSS notes that confirm whether Biller Direct will work / will not work with Partial Payments?
TIA,
- Manish Patel
Sr. SAP Solutions Consultant

Hi Manish,
It should work with both....
http://help.sap.com/erp2005_ehp_02/helpdata/en/6e/b9ba3eb645dc61e10000000a114084/frameset.htm
http://74.125.153.132/search?q=cache:5igFczdtl7IJ:www.proxyon.com/pdf/FSCM_Credit_Collections.pdfbillerdirectwithresidual+payments&cd=7&hl=en&ct=clnk&gl=in
Thanks
Aravind

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FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
We need to get the detail of "User ID" and "Date & Time" that a payment is done through Biller Direct Call Center.
I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

Biller Direct and CRM billing

Dear Experts,
Could anyone kindly help to tell me how to deploy Biller Direct? If my company has the license of FSCM, does it mean Biller Direct has been deployed already?
Also, I want to make fully use of CRM billing function. I have seen a demo of biller Direct usage on ISA website, any expert knows how biller direct and CRM billing can interact with each other?
Thanks

Williams,
We are also getting the same error, could you please share the fix.
Rao.

Biller Direct Customer's Payment Advise

Hi,
I am having an issue with Biller Direct (BD). The customer creates the payment advise in BD (starting with 09) and it is available in SAP with FBE3 and in BD showing the invoices to be paid and the amounts. It also shows any credits that the customer is using for the payment. Then when the payment is processed by Lockbox, the payment advise information in BD and SAP is deleted. The Lockbox report shows that the system created a new payment advise (starting with 01), but I have not found the way to see the new payment advise.
The issue is when the customer disputes a payment, I have no way to see the original payment advise created by the customer to show the customer that the payment was applied according to the payment advise they created. Is there a way to see the original payment advise, does the system keep a history for the payment advises?
Thank you in advance for your help

Hi Manish,
I tried to search but I guess there is no OSS note/SAP fix for this issue.
Our client wants to implement it in our project.
So, I was thinking is it possible to do it? I mean technically from ABAP enhancements? Or is it simply impossible to achieve this and I would be wasting time on it.
Can you please help a bit?
Regards,
Shweta

FSCM Biller Direct - Cannot change Payment amount under open Bills

All,
We have configured the Biller Direct in Dev and QA.
IN dev, if we go to open bills and change the payment amount for an invoice, it does allow to change.
Whereas in QA, if i select the invoice, it doesn't allow to change.
XCM, other configuration and user authorization for BD_POOL are identical to Dev and Qa.
Please show me the pointer where the issue should be.

The solution for this problem:
in FBZP: Add for your house bank in 'Available Amounts' a value in Scheduled incoming payments. After this the payment run finished successfully.

Biller Direct and R/3

Hi,
We have installed SAP Biller Direct application on J2EE 620 engine integrated with SAP R/3 4.7 Enterprise (WAS 620). For user management security we will use ABAP stack.
The link of this Biller Direct Application will be provided on company's web portal (not SAP Ent. Portal). Once user click on link , Biller Direct application will open it another browser window.User must create their own user id and password.Other information will also be asked like Last Name ,first name, etc) during user id and password creation. Basically user will create their own user master record. (just think of it as you are creating an email account in Yahoo portal connected to R/3)
My question is :-
1) What configuration I need to do on J2EE and R/3 side so that user record will be created in R/3 when user creates it's own ID and password?
2)If I want to link LDAP with R/3, how I can link the LDAP with R/3 (user mapping ) will it be automatic, once the user creates it user id in web portal? OR do i have manually synch LDAP and R/3
I will appreciate your response
Thanks

This forum handles anything matching pattern B*. Unfortunately the first sentence with J2EE already indicated that we will have to request that you kindly ask in another forum. I can see that you problem is actually more between Java and ABAP stack, so I am not sure which of the other forums can help. I am lost here.

Change in document splitting for withholidng tax and partial payment

Hi
Document splitting is active in our system but documents are not splitting in following secnario:-
1. profit centre is not deriving in withholding tax line item while imcoming payment
2. in case of partial payment or on account payment, system unable to derive profit centre
To achieve above, somebody suggest following solution:-
create a new variant with the following settings:
Splitting Method 0000000012
Business Transaction 1010
Transaction Variant 0001
and add bank (analog to 1000/0001) and WT(analog to item category 05100)
OR
Splitting Method 0000000012
Business Transaction 1000
Transaction Variant 0001
and add customer (analog to 1010/0001), vendor (analog to 1010/0001) and WT (analog to item category 05100)
Unfortunatly I am unable to understand above solution.
Please revert step by step changes need to be carried out to achieve above configuration.
Regards
DD

Hi
You have been advised to create a new splitting rule, logically, which is correct. You need to first create the business transaction variant, where in you will tell the system what kind of transactions can happen in that transaction variant. In your case, with holding tax is automatically created at the time of incoming payments. In such a case, create a new transaction variant in the following path:
IMG>Financial Accounting (New)> General Ledger Accounting (New)> Business Transactions>Document Splitting>Extended Document Splitting>Define Business Transactions Variants
In this patth, create a new transaction variant, Z100 and assign all the item categories that you want or has been suggested earlier.
Thereafter assign this transaction variant to your splitting rule
IMG>Financial Accounting (New)> General Ledger Accounting (New)> Business Transactions>Document Splitting>Extended Document Splitting>Define Document Splitting Rule
Than to your Document Type for incoming payment you can assign the new transaction variant Z100.
If you do not want to disturb standard settings, use BADI AC_DOCUMENT to derive profit center for with holding tax in case of incoming payments.
You can alsi check the link
http://wiki.sdn.sap.com/wiki/display/ERPFI/Document+Splitting
Regards
Sanil Bhandari

FIAP extraction and partial payment

Hi experts, i having a problem about partial payment on FIAR extraction process.
My problem is that the last partial payment hasn't the reference invoice.
Could you help me.
Thanks a lot.
Regards.
Andrea

Hi,
please find below mentioed start routine code.Let me know if any issues on this
Regd
sivaraju
data : i_tab like DATA_PACKAGE,
           it_tab like TABLE OF i_tab,
           it_tab1 like TABLE OF i_tab.
data : i_fiap like /BIc/AzFIAp_O300,
         it_fiap LIKE TABLE OF i_fiap.
data : loopx LIKE sy-tabix.
refresh : it_tab, it_fiap, it_tab1.
* BREAK-POINT.
it_tab[] = DATA_PACKAGE[].
it_tab1[] = it_tab[].
DELETE it_tab1 where INV_DOC_NO is INITIAL.
sort it_tab1 by INV_DOC_NO inv_item comp_code inv_year.
delete ADJACENT DUPLICATES FROM it_tab1
      COMPARING INV_DOC_NO inv_item comp_code inv_year.
if not it_tab1[] is INITIAL.
    SELECT *
      from /BIc/AzFIAp_O300
      into TABLE it_fiap
      FOR ALL ENTRIES IN it_tab1
      where AC_DOC_NO = it_tab1-inv_doc_no
      and   item_num = it_tab1-inv_item
      and   comp_code = it_tab1-comp_code
      and   fiscyear = it_tab1-inv_year.
    sort it_fiap by AC_DOC_NO item_num comp_code fiscyear.
endif.
loop at it_tab into i_tab where INV_DOC_NO is not INITIAL.
    loopx = sy-tabix.
    clear : i_fiap.
    READ TABLE it_fiap into i_fiap with key ac_doc_no = i_tab-inv_doc_no
               item_num = i_tab-inv_item comp_code = i_tab-comp_code
               fiscyear = i_tab-inv_year BINARY SEARCH.
    if sy-subrc eq 0.
      i_tab-DOC_DATE = i_fiap-DOC_DATE.
      i_tab-netdueDATE = i_fiap-netdueDATE.
      modify it_tab FROM i_tab INDEX loopx TRANSPORTING doc_date
      netduedate.
    endif.
endloop.
refresh : DATA_PACKAGE.
DATA_PACKAGE[] = it_tab[].
* if abort is not equal zero, the update process will be canceled
ABORT = 0.

Biller direct (EBPP) Payment Method

TR Expert,
Once we link the payment method to be used by Biller direct (SPRO> FSCM>Biller Direct>Process Integration with Account Receivable Accounting>Edit payment method) is there any requirement that Biller Direct payment method should be unique?
My question is if we can use a payment method in Biller Direct and also in Account Receivable (e.g. Direct Debit) with the same code? Is there any recommendation to not do that?
Appreciate your comments
Pedro

How to maintain the payment methods in OBVCU. I am not able. In which view cluster we have to maintain.
Can u pl explain in detail.

Difference between Partial payment and residual payment

Hi,
What is difference between partial payment and residual payment and what is the effect of this payment on Payment Terms and Customer aging analysis report?
Can any body help me out.
Thanks & Regards
Amar Adam

Hi ,
We can take the example given by BSR
For ex. an amount of Rs.100000 outstanding invoice (let say 2000 is the invoice number) in customer account which has payment terms as ZPTERM.
you have recd Rs.25000/- while selecting the open items if you select partial payment the entry will be
Bank a/c dr. 25000
customer a/c cr. 25000
Let us say the document posted is 1000 , which is a partial payment document.
Now this document ages from the posting date, and the payment terms of the invoice are not inherited i.e. you cannot see the ZPTERM in the payment terms field for partial payment document.
Both the Invoice(2000) and Partial Payment(1000) documents remain as open items.
If you make a residual payment, you can see the payment terms ZPTERM in the residual document i.e. payment terms are inherited from the invoice.
And the baseline date is same as invoice date. so ageing of residual document is same as that of invoice.
In this case the invoice document 2000 is cleared and a new open item is created. you can check after posting the residual document, the baseline date and payment terms will be same as that of Invoice.
Hope this explanation will clear your doubts..
Regards,
Praisty

Foreign Exchange fluctuation rate is not showing in case of partial payment

Hi,
In case of foreign exchange collection from Customer through F-28 in partial payment "Exchange Rate Gain" or "Exchange Rate Loss" is not appearing in GL balance simulation or Customer balance report. Only in case of full payment from Customer then "Exchange Rate Gain" or "Exchange Rate Loss" is appearing in GL balance simulation. What is the reason ?
Regards,
Anindita

Hi
Even in the scenario described by you,
You can use both residual and partial payments
here is what would happen for partial /residual payment after you post the payment.
Partial payment
open items
Debit USD 500
Credit USD 200
No cleared items
Residual Payment
open items
Debit USD 300
cleared items
Debit USD 500
Credit USD 200
Credit USD 300
Regards
Sach!n

Partial Payment

Hi Gurus
I have got a query if anybody help me out in this. After entering the invoice in the system i want to clear it with partial payment and system does that and generates a clearing document against each other. Both invoice and partial payment remian open in the line item. But again when i want to clear the invoice in full system does not prompt (highlight) the partial payment which have already paid against that invoice. Also if i want to clear the invoice with its full invoice amount it will allow me to do that. For example i made a partial payement of 300 against an invoice of 1000 and they both will remain open in line items. But when i want to clear the invoice again with 1000 (considering i dont know there is a partial payment against that invoice) the system will not prompt me or highlight the partial payment when i double click the invoice. Can anybody help me out in this regard whether i am lacking any configuaration??

Hi surya
Parital Payment Clearing"
It's remain same Open Line item in Customer, Vendor & GL
Residual Entry:
It will create a new document and also will have no link to the original invoice.
Thanks
Rup

How to clear the Residual & partial payment through app

Hi Experts,
How to clear the Residual and partial payment through app in accounts payable i tried but i am not getting the out put so plz clarify the my question and any other configuration for that give answer with example...
Thanks for advance
Regards,
Nivas99

Hi Nivas,
Partial payment is possible throw app but not possible residual payment.
Partial payment u create a payment request p as a special indication u can try.
I hope this is help full u.
regards,
venkatesh

FSCM: Biller Direct using Dispute Management

Hi,
I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.
Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:
"This service isn't available at the moment."
I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.
Any ideas?
Regards
Rainer

Hi,
have you activated all of the user id settings for Biller Direct? (XCM)
where are the 'user id settings' ? I've configured the userinterface, connectionmanager and application settings.
can you make any changes from Biller Direct to ERP?
- Yes, I can change the administrative data (integrated with accounts receivable).
- I can pay bills. Marked as 'arranged by Biller Direct' in the ERP. How can I post them, or is it done automatically?
What version of ERP are you using 6.0 or an older version?
Right, I'm using ECC 6.0.
Have you got your BASIS / PORTAL guys to check the connections that everything is open? (JCO's)
The connection works.

Table name for partial payment

hi,
    what is the is the table genarally use for full payment and partial payment.

Hi
There is no special table for partial payment n full payment.
Table available only based on the status of the item - OPEN / CLOSED.
GL          -            Open - BSIS           Closed - BSAS
Vendor    -            Open - BSIK           Closed - BSAK
Customer -           Open - BSID           Closed - BSAD
If it is partial payment means, it is with OPEN staus then in the OPEN tables you can find
VVR

Biller Direct and Partial Payments

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