Black Berry Z10 CAMERA

Dear Friends
                    I have installed the new software version 10.2.1.3062.
                       But after installation i am not able to find my camera app, even if i open my pictures and try to go to the camera its showing me that the camera app in not working.and when i am trying to check for the new software its showing me that i have the latest versiion of te software.
                    So somebody please help me out to get rid of this problem, i am facing a lot of problem because of this.
                  hope someone will reply me soon with the solution .

Hi and Welcome to the Community!
Given your description, I can only deduce that something became corrupt when you updated your OS. As such, a complete clean OS reload is advised. Be sure you first backup your device via LINK, as well as take complete manual documentation so you can reconfigure rather than restore if needed (sometimes, restoring from a backup re-introduces the very corruption you are attempting to cleanse). Here are some methods for you to try and use:
http://supportforums.blackberry.com/t5/BlackBerry-​10-Functions-and/How-to-Reload-your-Blackberry10-O​...
http://supportforums.blackberry.com/t5/BlackBerry-​10-OS-Device-Software/Upgrading-OS10-devices-using​...
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

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