Blackberry Curve 8520 - Trackpad/Keyboard not working ! :(

Carrier: Rogers
Apps and free space: I only have the apps that came with the phone, and I have 1 theme downloaded.
Basically my trackpad/keyboard isn't working, I've pulled the battery out and put it back in. I've restored it (with the backup file of course).
Please help! I really need my phone for tomorrow!
Thanks so much!

I just recieved a replacement 8520 from rogers 2 days ago for a not responding keyboard. 2 days later the track pad on the replacement device stopped working. I cant scroll around on the screen but i i can click with the track pad. i have figured out some key board short cut to get to my bbm and text messages. is it just the track pad that doesnt work or the keyboard as well? i can pass the short cuts along if they will help

Similar Messages

Blackberry Curve 8520 Desktop Manager not working

Am unable to access Desktop Manager, I get the message 'B. Desktop Manager has stopped working' I have uninstalled the programme and down loaded it again from this site. Have just tried again and getting the same message!! Any suggestions?

what is the desktop manager ver ,you are using

Blackberry 8520 trackpad does not work for nothing

I do not have warranty on this phone, but this phone has been giving me the blues!!! What can I do to get the trackpad to work again? Updating it doesn't work! Please help me!!

Hello Meka79,
Welcome to the forums.
The following article may assist with TrackPad/TrackBall issues on the device:
Trackpad, trackball, or keyboard not working on a BlackBerry smartphone.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry Curve 8520 Trackpad

Hi, my Curve 8520 recently developed a trackpad problem. Basically, it wouldn't move in ant direction at all. So, I sent it off to Phones4u, hoping they'd fix it, however, the sent it back to me and I was told it had suffered 'water condensation'. And then said it wasn't 'economical' for them to repair it.
After complaining, I got absolutley nowhere. So I just went to my local mobile repair centre and they replaced my Trackpad. I paid £20 and thought that was the end of my problems. However, 1 week later, I was back in the same position with a broken trackpad and a useless mobile. I then took it back to the shop that 'repaired' my BB and they put a brand new part in in front of me and i presumed it'd work. And lo and behold, it's broken again!!
I'm now rather annoyed, and was wondering whether anyone could help me and possibly shed some light onto my situation.
Thanks, Mark

I HAVE A SOLUTION FOR YOU....
REMOVE THE BATTERY AND SIM OF YOUR PHONE AND IF YOU WANT IT TECHNICALLY PERMANENT REPAIRED JUST OPEN THE BACK METAL PLATE USING A T5 TORX SCREW ANDSLIDE THE METAL PLATING TO THE RIGHT AND OPEN IT AND YOU WILL SEE YOUR TRACKPAD AND THE WIRE CONNECTED TO IT. PUT A FOAMM TAPE IN THAT AREA YOU SHOULD CUT THE FOAM TAPE IN HALF AND STICK IT THERE THEN PUT THE METAL PLATING AND THE TORX SCREW THERE AFTER YOU CLOSE THE METAL PLATING JUST PUSH THE CLOSED METAL PLATING AND PUT YOUR SIM AND BATTERY AND CLOSE THE BACK COVER ET VOILA!!! NOW YOUR BLACKBERRY IS REPAIRED...
FOR A QUICK FIX...
REMOVE OUT THE BATTERY AND SIM OF YOUR PHONE AND JUST PUSH THE METAL PLATE AT THE BACK OF THE TRACKPAD (DO NOT FORCE IT) AND PUT THE SIM AND BATTERY BACK... THIS IS ONLY TEMPORARY...

Curve 8520 Menu key not working! Any workaround for this?

I bought a Curve 8520 from ebay for a bargain price as the menu button (one with blackberry logo on) didn't work. It clicks and makes contact with the metal circle underneath but doesn't open the menu. I've also tried pressing the metal bit below the rubber with a pointy thing, still no joy so I can only assume its a hardware fault. As I don't know the phones history, I have no idea whether it could be water damage, been dropped, keys pressed too hard etc etc...
As I bought it on ebay, I cant take it back to the store. Its incredibly frustrating as it is the most important button on the entire handset. I've tried wiping it and reloading the OS etc, tried every kinda of software workaround I can think of but no joy.
However, I know that the buttons on the side of the phone can be customised to do different functions, so is there a way to duplicate/spoof the menu button to another different button? Or failing that, as the phone supports Java is there some kind of application which lets you re-map the keys to custom specifications?
I've seen many forums and many other threads where people are complaining of the same problem, I'm at my wits end, and to buy the same model brand new is £120, which seems a lot for a phone thats nearly obsolete.
Any pointers, hints, tips, useful shortcuts, or any info on this problem would be greatly appreciated!
thanks

This same thing as been happening to me! I went to the Verizon store today and talked quickly with a representative and he said "you need to update your software or you need to get a new phone." He was rude and he was wrong about having to update my software because I did that and it says I am up to date.
If anyone else is also having this issue and knows how to solve it WITHOUT talking to the tech people and getting a new phone, please let us know!

New rMBP 13" - Trackpad/Keyboard not working during Win7 Bootcamp Installation

Hi,
I bought the new rMBP 13" 2 weeks ago and now wanted to install Win7 on an extra partition. Using the Bootcamp Assistant, I created a bootable USB drive to install. However, when booting the USB drive and getting to the first installation screen (asking for language), I don't have a cursors to select anything. Also the keyboard is not working. I thought the Win7 might lack some drivers, but I even a different Win7 distribution (64bit) but it still wasn't working. Does anyone have an idea what I could do to fix it? Obviously, not everyone has this issue.
Thanks!

Have you upgraded your EFI firmware -> http://support.apple.com/kb/DL1704?viewlocale=en_US&locale=en_US?
Clinton

CURVE 8520 - KEYS ARE NOT WORKING

Need assistance to guide as the qwerty pad, navigation and other keys are not working. when conncting the phone to laptop, the alarm confirmation appears and cannot cancel or open other file.
already restart the phone and removed the memory card but still problem occurs.
Solved!
Go to Solution.

Perfom a back up from your device information , the make an update if your device dont have any update make a force detection or just a reset of factory settings if the error continues you need a warranty replacement.
Back up steps:
For a backup of the data on a BlackBerry smartphone, complete the following steps:
    Click on Device from the upper left-hand corner of the BlackBerry Desktop Software and select Back up from the drop-down list, or simply click Back Up Now from the main screen of the BlackBerry Desktop Software.
    Mark the appropriate customization level ( Full, Quick, Custom).
    If your smartphone includes built-in media storage and you want to back up data that is stored there, select the Files saved on my built-in media storage check box.
    Input a file name if desired, or leave the default text.
    Leave the Encrypt backup file unchecked.
    Select Back up.
Update steps:
    Connect the smartphone to the computer.
    On the home screen of the BlackBerry Desktop Software, click Update.
        To download an update, click Get update.
        To view other available versions of the BlackBerry Device Software, click View other versions. If applicable, click another version. Click Install.
    Do any of the following:
        To keep a backup file of your smartphone data and settings, select the Back up your device data checkbox. This backup file is restored to the smartphone after the update is complete. If the data is not backed up, the smartphone data, settings, and email messages are deleted from the smartphone after the update is installed.
        To encrypt the backup data, click Encrypt backup file.
        Select the Keep me subscribed to email notifications checkbox to receive email updates when new versions of the BlackBerry Device Software become available.
    Click Install update.
When the confirmation message that the update is complete is displayed, the BlackBerry smartphone may be disconnected.
Force Detection :
Remove the battery from the back of the BlackBerry smartphone.
Connect the BlackBerry smartphone to the computer using a USB cable.
Once prompted to Retry, Update or Cancel, click Update. If available updates are found Desktop Manager will prompt you to Get Update, Update Later or View other versions
Click Get Update to install the recommended software version or View other Versions to manually select the version you wish to install and click Install.
In the Update Options screen there is the option to enter the email address to be notified in future when there may be new software versions available.
    fill in the checkbox and enter the email address in the text field to receive email notifications
    uncheck the checkbox and leave the text field blank to not receive updates.
Reinsert the Battery which was removed in step 1
Click Install Update
Reset Factory Settings steps:
    In the top right corner of the BlackBerry Desktop Software, click on the ? in the top right hand corner of the BlackBerry Desktop Software.
    Click Support Resources
    Then Support Tools
    Click the Reset button under the heading Reset to Factory Settings.
Any question let me know.!

Macbook Trackpad/Keyboard not working in X

So I installed Arch for the first time (save for one previous time on a VM) today. Well, its mostly installed, GRUB is being a pain, so im working mounted on the computer via live cd.
Anyway, i installed all of the X packages needed to run a WM (eventually Awesome) and proceeded to test with twm. When it loaded, i found myself unable to move the cursor or even type in xterm. According to the Macbook wiki page, the keyboard and touchpad should work out of the box. Just in case, I installed the synaptic input package, but that did nothing to help. I suppose the problem could have to do with running on the live disk, but im not sure why that would make a difference (im coming from Ubuntu, so installation is a foreign task to me).
I go back to school tomorrow, and I need a GUI to be able to use their internet. Any help would be greatly appreciated!
Last edited by mauzy_broadway (2013-08-28 15:08:14)

You should care to explain which synaptic input package you installed. The one you SHOULD need is xf86-input-synaptics, I think. Check if you have any synaptics configs in /etc/X11/xorg.conf.d/
Also, you don't NEED att GUI to be able to use thier Internet - netctl works just fine.

Problem blackberry curve 9300 facebook chat not working

anyone can help?

hi,
are you referring to the application named "Facebook Messenger" or the chat feature inside the application named "Facebook for BlackBerry smartphones" ?
I suggest you use the app named "Facebook Messenger".
http://appworld.blackberry.com/webstore/content/136854/
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

I cant read PDF files on my blackberry curve 8520.

I cant read PDF files on my blackberry curve 8520. Its not working, please help.

You will need PDF file reader application in you smartphone to read PDF files. But if you receive PDF files as email attachments then they'll open in your phone.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

Blackberry Curve 8520 Won't Lock! Help!

I recently purchased a new Blackberry Curve 8520, and it was working great, until a couple of days ago, when it starting not working.
Whenever I'd press the a* button to lock it like you're supposed to, it wouldn't lock.
I tried shutting it off and then turning it back on again, but it still won't lock.
It's really annoying, because I can't put it in my pocket without pocket-dialing someone from my contacts.
Any ideas on how to get it to lock again?
Solved!
Go to Solution.

dwapurity wrote:
Hello! I've tried your suggestion and my 'a'/'lock button' is still not working! Any more suggestion?
Hi
Whats the version of the operating system please. Go to Options > About and it looks like OS 5.0.0.681 (which happens to be mine).
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Blackberry Curve 8520 Keyboard not working

A few months ago the keyboard of my Blackberry Curve 8520 stopped working out of the blue, I checked the water damage indicator and it is was still white. I left the phone and used a spare one, so I knew it was nothing to do with the sim card. Yesterday I decided to check on my blackberry and it worked! Then this morning at 8am the alarm went off, I turned it off and left my phone alone but when I went to use it at 8:30 it had completely stopped working, not even the trackpad. A few hours later the trackpad started working again but that's it, no keys or any of the side buttons.
So now as soon as the screen goes black that's it you have to do a battery pull to get the screen to light up again.
This is very annoying and has been going on since April now and I would really love to know what causes it, anyone know?

If you can tell that it is not a harware issue or what not, then it may be a software issue that can be fixed by a clean reload. Please check the link below to guide you through the steps.
How to update BlackBerry Device Software using BlackBerry Desktop Software for Windows
Goodluck and let us know if this resolves the issue.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

In my BlackBerry Curve 8520 any application is not working

Hello..
My name is Hamza Qureshi. I am using blackberry curve 8520.
My service provider is Airtel Prepaid.I am facing some problems when i am using 2g plan in my curve 8520 then except browser not a single application is not working like (whatapp, wechat, line, operamine browser) not a single 1. May i know the reason?
I had reset my phone last month and from that point of time i m facing the same problem infact the wifi is also not working, when I connected my phone with the wifi of my home is shows that its connected but its not working.
I thought the problem is that my blackberry id and bis plan is not activated in then i recharge it for 1 week and create by bb id and that particular period of 1 week I downloaded the application but after that I am facing the same problem so can any one help me in this.
Right now i am using 2g plan but except browser nothing is working not a single application nor a wifi.
please help me I wanted to use these app on 2g plan not on BB plan or airtel.
So kindly provide me a proper resolution regarding my query.
I am requesting with warm warm warm regards

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?
You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.
So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 not working correctly

My Blackberry Curve 8520 is not working correctly. It has worked on and off for about 2 days now.
The first thing to stop was the media files - at first it said the SD card was inserted, but couldn't find any files. I've tried repairing the card. Then it is said there was no card inserted. Have taken out and re-entered the card, and formatted it. It now says there is no card inserted again.
Also, Whatsapp and BBM are not working. I can open them, and can type a message, and press send, but no message actually sends.
Plus the screen keeps freezing, will only work again through a battery pull.
I've had the phone for about 3 months.
Please help!

Hello Sarahhelen,
I would suggest backing up and doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry curve 8520 is not working/rebooting

since last week my blackberry curve 8520 is shut down and not rebooting, I have tried many time but when reboot it an error # 523 accour and set goes held, pls help me that How I can start it

1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.
BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
Just select the appropriate device model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.
IF the above does not work or help, You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
or download BBSAK http://bbsak.org/download.php
If JL_Cmder does not work, you can try this:
KB10144, http://www.blackberry.com/btsc/KB10144
and this: KB20371 http://www.blackberry.com/btsc/KB20371
Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone
Article ID: http://www.blackberry.com/btsc/KB10144
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry Curve 8520 - Trackpad/Keyboard not working ! :(

Similar Messages

Maybe you are looking for