BlackBerry Desktop Manager Crashes During Launch (version 6)
We tried to install BDM v.6 for a client with a Torch BB. The installation was successful. However, upon launching the program, BDM would crash right after displaying the flash screen. At this point, the only thing visible would be an empty window.
It appears that, while BDM launches, it tries to change certain windows settings to enable itself to run properly. Users with dual video cards, or in our case specifically, EVGA (USB video card), might find themselves with an empty window. It seems as though the extra video card confuses the BDM while it tries to make the proper “modifications” to the settings, consequently never completing the launch.
The “go around” is to simply remove the EVGA USB when the use of BDM is required.
Hi and welcome to the forums!
What version of Lotus notes would that be?
Is this is this server based, an island, or standalone Lotus notes?
Are you setup as BES or BIS?
Thanks,
Bifocals
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
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Message Edited by Bifocals on 12-23-2008 08:46 AM
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Similar Messages
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Desktop Manager fails during launch
When I first got my Alltel Blackberry Pearl 8130 some months ago, I used BlackBerry Desktop Manager 4.5 (installed from the included disk) to synchronize my Blackberry with my contacts, tasks and notes I keep with my desktop PC using Microsoft OutLook . Two days ago, I tried to re-sync my Blackberry with OutLook. Now, Blackberry Desktop Manager (DM) does not launch completely. After the icon is double-clicked, the "BlackBerry DeskTop Window" opens but it is not populated with the choice buttons. The program is non-responsive. The only action possible is to close the program by clicking the "X" in the upper right hand corner and then click the "Stop Now" buttom when the error (No Response) window opens. In the Task bar in the lower right hand corner, the icon of a Blackberry has an "X" through it and, when moused over, displays the message "Desktop Manager - Disabled."
Has anyone else experienced this. Is there a solution? Is there another program that be used to synchronize the Blackberry and OutLook.
Here's a list of what I have done to date in unsuccessful attempts to fix this issue:
(I'm running Windows XP SP3 )
1. Did a complete un-install of DM 4.5 and cleaned the registry of all references to RIM, Blackberry and Roxio before re-installing DM 4.5 from the disk.
2. Did a complete un-install of DM 4.5 and cleaned the registry of all references to RIM, Blackberry and Roxio before installing DM 5.0 that was downloaded from the Blackberry site.
3. Tried a "clean" install of both DM 4.5 and DM 5.0 with all startup programs, anti-virus program and non-Microsoft processes disabled via MSCONFIG.
4. Downloaded, Installed, un-installed and re-installed in various combinations and permutations the " USB and Modem Driver" msi file available on the site and DM versions 4.5 and 5.0.
5. Did a "clean" install of the 8130 device file available from the Alltel site. (Still not sure what that file does.It certainly installs and can be deleted via the Add/Delete control panel but does not add the DM files in a recognizable location.)
Any help, suggestions, etc would be greatly appreciated
Message Edited by donb1948 on 09-18-2009 10:09 PMHi and Welcome to the Forums!
This procedure may or may not be redundant to what you have already attempted...
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
http://na.blackberry.com/eng/services/desktop/
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package (fyi...this modifies DTM so that it is customized for your BB on your carrier...there is no noticeable difference within DTM...it simply allows it to offer you appropriate updates)
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Desktop Manager crashes on connect of Tour on Vista 64-Bit
Hi,
I'm running Windows Vista 64-bit with my Blackberry Tour 9630. I've been using the phone for a while, syncing it with no problem to my PC. Recently I connected it and once Blackberry Desktop Manager recognizes the phone, it takes a couple of seconds and then crashes.
I retrieved the following from the Event Viewer.
Faulting application DesktopMgr.exe, version 5.0.1.18, time stamp 0x4a8f1751, faulting module DesktopMgr.exe, version 5.0.1.18, time stamp 0x4a8f1751, exception code 0xc0000005, fault offset 0x000e6535, process id 0x166c, application start time 0x01ca6994947f0712.
I've tried uninstalling Desktop Manager entirely (as well as removing registry entry keys), reinstalling it again, deleting out the whole Intellisync folder, etc. all to no avail.
What else can I do?
Thank you.ddougan wrote:
The client has had the device for 6 months or so, and it worked OK until last week. Ant idea/suggestions would be appreciated.
Have the user delete all events he added to his calendar since last week.
The search box on top-right of this page is your true friend, and the public Knowledge Base too: -
Desktop Manager Crashes During Sync Phase with Notes Calendar
Hello All,
My Destop Software continually crashes at the point of Syncing with Lotus Notes Calendar. Every other part of Syncing with Notes works fine and sometimes I get a partial Sync with the Calendar, but consistently every time it crashes during this part of the process and then I get the Windows error window saying the software has encountered a problem and needs to close. Here are some other facts to help.
I am running V4.7 of the Destop Manager, latest downloaded from this web site.
PC is Win XP Proffesional, 2002 SP2. 3Gb RAM Duo Core 2GH
I have uninstalled/re-installed the Desktop Manager twice
I get other C Runtime errors with Device Manager on a random basis.
I have a BB Storm.
Anything else?
I have emailed the BlackBerry Support but seems to be a Black Hole with no response despite prompting them several times since putting in the email. I am a relatively educated PC user, My laptop is near new, I have many simple and sohpisticated applications installed with a (other than the BB Desptop application) very clean, well maintained and error free operating environment. This is a very disappointing BB first time experience.Hi and welcome to the forums!
What version of Lotus notes would that be?
Is this is this server based, an island, or standalone Lotus notes?
Are you setup as BES or BIS?
Thanks,
Bifocals
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01870&sliceId=1&docTy...
Message Edited by Bifocals on 12-23-2008 08:46 AM
Click Accept as Solution for posts that have solved your issue(s)!
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure. -
Desktop Manager Crashing during Media Transfer
I am new to the whole desktop managing system, and I have been trying to put music onto my BB through the media manager, but when it is connecting to my phone, my computer just automatically restarts. I have absolutely no idea why. Thanks.
The consensus around here is that the media manager is not worth the effort.
I suggest you enable mass storage mode, and simply drag your music onto your BB. -
Blackberry Desktop Manager consistently crashing
I've always avoided BDM like the plague (and by looking through the forums for a few minutesm it seems like I'm not the only one). Each time I have tried to run it, it would always launch several other processes, such as RIMDeviceManager, RIM.Desktop.AutoUpdate, RIM.DesktopHelper and a few others with it and use upwards of one and a half million KB of my memory. My computer would become laggy and I could navigate through it with a lot of patience but anytime I would try to backup/sync my BlackBerry, it would crash and I'd have to force quit each process.
Anyways, today I bought a new BlackBerry after owning my old one for two years and want to transfer my contacts. This sadly means I have to use this bloated piece of software. Is there anyway to get this program working so I can actually use it?
Specs:
Windows 7 SP1
Intel E8400
4GB DDR2 RAM
NVIDIA 9800 GTX+
Blackberry Desktop Manager 6.1.0.35
Solved!
Go to Solution.If you can post your exception log, might be able to see the problem:
%appdata%/Rim.Desktop.Exception.log
Just a hunk from the bottom, don't need the entire thing. -
Error when updating Playbook OS version via Blackberry Desktop Manager
Greeting,
I have a batch of old playbooks which having the stack charging issue, but I found that I can update the OS to the newest version (2.1.0.1917) via Blackberry Desktop Manager, then the charging algorithm will be changed to the updated one and go over this dead battery issue. I was able to do so successfully in the past week smoothly on several devices.
But since this Monday, the Desktop Manager is saying "An updated Blackberry Desktop Software component must be installed before you can continue" when downloading the Desktop software and will appear "There was an error updating your software, an error has occurred while downloading the Blackberry Desktop Software.Please try again." and preventing the process. Seems there are some change on the server side starting this week which has caused this problem, but there's no error code to locate the exact issue.
I tried on 2 different computers as well as completed uninstalling and re-installing the Desktop manager, also tried to disable the automatic update as been advised in some threads. So no clue how to deal with it for now. It will be highly appreciate if some one can share some idea.
I've attached the step by step screenshots for reference, where you can find here:
http://forums.crackberry.com/blackberry-playbook-f222/error-when-updating-playbook-os-version-via-bl...
Thanks,BLock wrote:
Sorry I can not help you with your problem but perhaps you can help me.
Can you advise where I can find info on "disable the automatic update"?
just ignore the update if you dont want it on the playbook
for reloading the OS
First I would like you to do a Back Up of your PlayBook using your computer and BlackBerry Desktop Software.
This can be downloaded for free from http://us.blackberry.com/apps-software/desktop/
After the Back Up is complete I need you to unplug your PlayBook and then push and hold down the Power Button until the unit Force Powers Off.
Now, while Desktop Software is still open on your computer and the PlayBook Powered Off, Connect the PlayBook to your computer.
You should see and error screen from Desktop Software pop up that has the options to Retry, Update, or Cancel.
QUICKLY choose the Update option.
This will erase all the information off of your PlayBook and Re-Write the Software back onto it. Once it's complete your PlayBook will need to go back through the setup wizard, and you can then perform a restore using Desktop Software to return your information. The only thing that won't come back after the restore are the apps that you downloaded from App World but they can be easily Re-Installed using the My World feature in App World.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
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Mac version of BlackBerry Desktop Manager KB articles
The following is a list of knowledge base articles for the Mac version of BlackBerry® Desktop Manager:
KB18769 - System requirements for BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB18770 - Features of BlackBerry Desktop Manager 1.0 (for Mac OS)
KB18771 - Installing and removing BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB18776 - How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB19148 - How to synchronize a BlackBerry smartphone with Microsoft Entourage using BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB19150 - How to update or modify applications on a BlackBerry smartphone using BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB19151 - Faster Synchronization and Safer Synchronization options in BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB19152 - How to synchronize music from iTunes using BlackBerry Desktop Manager version 1.0 (for Mac OS)
KB19470 - Unable to Synchronize Mac Desktop Manager with Entourage 2004
KB19645 - Media Transfer Protocol (MTP) enabled BlackBerry smartphones are not detected by the BlackBerry Desktop Software for Mac
KB16473 - Remove or uninstall BlackBerry Media Sync for Mac computers
KB19624 - After the TetherBerry application has been opened, the BlackBerry smartphone is not detected by BlackBerry Desktop Manager version 1.0
KB19631 - Groups in Apple Address Book do not synchronize with contact list categories on the BlackBerry smartphone
KB19728 - The BlackBerry Desktop Manager is unable to detect the BlackBerry smartphone when the Mac computer is booted into Mac OS X 10.6 64bit mode
KB19682 - "Persistent Store Migration Failed" error message is received upon opening BlackBerry Desktop Manager
KB19683 - PIN, Home 2, Work 2, and Other field values within the contact list are removed from the BlackBerry smartphone after modifying the contact list entry in Microsoft Entourage
KB19636 - "Categories" field in Tasks does not synchronize between Entourage Notes and the BlackBerry smartphone
KB19625 - PIN field within the contact list does not transfer to the Address Book on the Mac
KB19596 - Synchronization using iCal with read-only calendars generates an incorrect prompt for conflict resolution in future synchronizations
KB19621 - Previously synchronized calendar or contact information gets erased from the Mac computer after synchronizing with the BlackBerry smartphone
KB19687 - Address Book synchronization completes, however no data is transferred to the BlackBerry smartphone
KB19630 - Calendar appointments accepted on the BlackBerry smartphone cannot be edited after synchronizing with iCal
KB19629 - Mass storage drives are not mounted after the Macintosh computer awakes from sleep mode
KB19640 - BlackBerry smartphone has only one Work/Home phone number after synchronization
*** We will continue to add more as they become available.
Message Edited by FozzyBear on 10-02-2009 09:35 PM
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!I think you're going to have a problem with that. http://forums.crackberry.com/mac-users-f62/desktop-manager-os-lion-624231/
Try BlackBerry support > BlackBerry Support -
Blackberry Desktop Manager Version 6 Download Needed
A few months ago I read a post that had a link so I could download Blackberry Desktop Manager Version 6 for Windows.
Does anyone have access to a link?
Cheers,
Steve
Solved!
Go to Solution.Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
Post (15) has links to older Desktop Software versions.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Desktop Manager version 7.1
I don't know where to download the new version 7.1 Blackberry Desktop Manager.
Hello Vatilz
Welcome to http://supportforums.blackberry.com
Desktop Manager Windows
Desktop Manager MAC
Regards.
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What version of Blackberry desktop manager is compatible with Mac OS 10.7 Lion
What version of Blackberry desktop manager is compatible with Mac OS 10.7 Lion?
I think you're going to have a problem with that. http://forums.crackberry.com/mac-users-f62/desktop-manager-os-lion-624231/
Try BlackBerry support > BlackBerry Support -
Apple Mail crashes during launch in Yosemite
After installing OS 10.10 Yosemite, Apple Mail crashes during launch and it's impossible to start up the app. I even tried to re-install Yosemite but that didn't help either. The strange thing is, that Mail is launching perfectly and running on my wife's user login on the same computer. She is user, I'm Admin.
Details about my system:
iMac 2007 Mid
Prcessor: 2,4 GHz Intel Core 2 Duo
Momory: 4 GB 667 MHz DDR2 SDRAM (2x2 slots)
Graphic: ATI Radeon HD 2600 Pro 256 MB
Free HD space: 117 GB
Error report below:
Process:
Mail [3763]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
8.0 (1990.1)
Build Info:
Mail-1990001000000000~3
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Mail [3763]
User ID:
501
Date/Time:
2014-10-18 16:01:02.573 +0200
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
E6EBE393-FFDC-E131-4064-6FD8610AB133
Sleep/Wake UUID:
7BD48D4E-B028-4A52-BB30-717ACF7BE6A8
Time Awake Since Boot: 2600 seconds
Time Since Wake:
1100 seconds
Crashed Thread:
10 Dispatch queue: NSOperationQueue 0x600000038200 :: NSOperation 0x608000441080 (QOS: UTILITY)
Exception Type:
EXC_CRASH (SIGABRT)
Exception Codes:
0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Absolute path passed into -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:]: //Deleted Messages'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation
0x00007fff9631c64c __exceptionPreprocess + 172
1 libobjc.A.dylib
0x00007fff89ac96de objc_exception_throw + 43
2 CoreFoundation
0x00007fff9631c42a +[NSException raise:format:arguments:] + 106
3 Foundation
0x00007fff94db85b9 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
4 Mail
0x00007fff8c1f624c -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 251
5 Mail
0x00007fff8c1536f4 -[MFIMAPAccount mailboxForRelativePath:isFilesystemPath:create:] + 491
6 Mail
0x00007fff8c1f7986 +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 473
7 Mail
0x00007fff8c20e458 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke_2 + 68
8 CoreFoundation
0x00007fff96246ea6 __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 102
9 CoreFoundation
0x00007fff96246db9 -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 217
10 Mail
0x00007fff8c20e3a6 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 275
11 Foundation
0x00007fff94e022e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
12 Foundation
0x00007fff94cee905 -[NSBlockOperation main] + 97
13 Foundation
0x00007fff94ccd59c -[__NSOperationInternal _start:] + 653
14 Foundation
0x00007fff94ccd1a3 __NSOQSchedule_f + 184
15 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
16 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
17 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
18 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
19 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
20 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
21 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8e110b9e close + 10
1 com.apple.Foundation
0x00007fff94cd8afe -[NSData(NSData) initWithContentsOfFile:] + 91
2 com.apple.Foundation
0x00007fff94cd856c +[NSDictionary(NSDictionary) newWithContentsOf:immutable:] + 101
3 com.apple.mail
0x00000001088bb4cd 0x1088b0000 + 46285
4 com.apple.mail
0x00000001088bb400 0x1088b0000 + 46080
5 com.apple.mail
0x00000001088bb1eb 0x1088b0000 + 45547
6 com.apple.mail
0x0000000108b37244 0x1088b0000 + 2650692
7 com.apple.CoreFoundation
0x00007fff9631bc6c ____NSDictionaryEnumerate_block_invoke439 + 28
8 com.apple.CoreFoundation
0x00007fff961fdc30 CFBasicHashApply + 128
9 com.apple.CoreFoundation
0x00007fff9623ed78 __NSDictionaryEnumerate + 664
10 com.apple.mail
0x00000001088bb177 0x1088b0000 + 45431
11 com.apple.mail
0x00000001088bab18 0x1088b0000 + 43800
12 com.apple.mail
0x00000001088ba3dd 0x1088b0000 + 41949
13 com.apple.mail
0x00000001088b873d 0x1088b0000 + 34621
14 com.apple.mail
0x00000001088b370f 0x1088b0000 + 14095
15 com.apple.CoreFoundation
0x00007fff962d8cbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
16 com.apple.CoreFoundation
0x00007fff961ca1b4 _CFXNotificationPost + 3140
17 com.apple.Foundation
0x00007fff94cc7ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
18 com.apple.AppKit
0x00007fff8c66725b -[NSApplication _postDidFinishNotification] + 291
19 com.apple.AppKit
0x00007fff8c666fc6 -[NSApplication _sendFinishLaunchingNotification] + 191
20 com.apple.AppKit
0x00007fff8c663dc6 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 574
21 com.apple.AppKit
0x00007fff8c663805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
22 com.apple.Foundation
0x00007fff94ce7458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
23 com.apple.Foundation
0x00007fff94ce72c9 _NSAppleEventManagerGenericHandler + 102
24 com.apple.AE
0x00007fff92a7e99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
25 com.apple.AE
0x00007fff92a7e719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
26 com.apple.AE
0x00007fff92a7e623 aeProcessAppleEvent + 295
27 com.apple.HIToolbox
0x00007fff8d9c037e AEProcessAppleEvent + 56
28 com.apple.AppKit
0x00007fff8c65fec6 _DPSNextEvent + 2665
29 com.apple.AppKit
0x00007fff8c65efd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
30 com.apple.AppKit
0x00007fff8c652f73 -[NSApplication run] + 594
31 com.apple.AppKit
0x00007fff8c63e424 NSApplicationMain + 1832
32 libdyld.dylib
0x00007fff8eb505c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8e11122e kevent64 + 10
1 libdispatch.dylib
0x00007fff8eed2a6a _dispatch_mgr_thread + 52
Thread 2:: Dispatch queue: NSOperationQueue 0x608000221400 :: NSOperation 0x600000845af0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff8e10b56a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff8eed6c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.Foundation
0x00007fff94cef078 -[NSFileManager URLForUbiquityContainerIdentifier:] + 357
3 com.apple.Mail.framework
0x00007fff8c2b41ae -[MFSyncedFile _setCloudURL] + 117
4 com.apple.Mail.framework
0x00007fff8c2b4cd3 __38-[MFSyncedFile _handleIdentityChange:]_block_invoke + 230
5 com.apple.Foundation
0x00007fff94e022e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
6 com.apple.Foundation
0x00007fff94cee905 -[NSBlockOperation main] + 97
7 com.apple.Foundation
0x00007fff94ccd59c -[__NSOperationInternal _start:] + 653
8 com.apple.Foundation
0x00007fff94ccd1a3 __NSOQSchedule_f + 184
9 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
10 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
11 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
12 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
13 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
14 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
15 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 8:: Dispatch queue: NSOperationQueue 0x608000225380 :: NSOperation 0x608000441530 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff8e10ffc6 __open + 10
1 com.apple.Foundation
0x00007fff94cec12b -[NSData(NSData) initWithContentsOfFile:options:error:] + 221
2 com.apple.Mail.framework
0x00007fff8c165a2b +[MFLibrary restoreBackingStoreUpdateJournalIfNeeded] + 150
3 com.apple.Mail.framework
0x00007fff8c19f6ab +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 1660
4 com.apple.Mail.framework
0x00007fff8c190e34 +[MFLibrary databaseUUIDString] + 106
5 com.apple.Mail.framework
0x00007fff8c0e64ce +[MFCriterion queryScopePathForMailbox:] + 124
6 com.apple.Mail.framework
0x00007fff8c0e9801 -[MFCriterion _spotlightQueryStringForMailboxCriterion:] + 445
7 com.apple.Mail.framework
0x00007fff8c0e8c3c -[MFCriterion _spotlightQueryStringWithInFlightURLs:] + 980
8 com.apple.Mail.framework
0x00007fff8c0eb671 -[MFCriterion _spotlightQueryStringForCompoundCriterionWithInFlightURLs:] + 345
9 com.apple.Mail.framework
0x00007fff8c0e8a9e -[MFCriterion _spotlightQueryStringWithInFlightURLs:] + 566
10 com.apple.Mail.framework
0x00007fff8c294f77 -[MFSmartMailboxUnreadCountManager _updateSmartMailboxUnreadCountUsingSpotlight:useTotalCount:] + 439
11 com.apple.Mail.framework
0x00007fff8c2961d6 __91-[MFSmartMailboxUnreadCountManager updateMailboxesUnreadCountUsingSpotlight:useTotalCount:]_block_invoke + 205
12 com.apple.Foundation
0x00007fff94e022e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
13 com.apple.Foundation
0x00007fff94cee905 -[NSBlockOperation main] + 97
14 com.apple.Foundation
0x00007fff94ccd59c -[__NSOperationInternal _start:] + 653
15 com.apple.Foundation
0x00007fff94ccd1a3 __NSOQSchedule_f + 184
16 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
17 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
18 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
19 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
22 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 10 Crashed:: Dispatch queue: NSOperationQueue 0x600000038200 :: NSOperation 0x608000441080 (QOS: UTILITY)
0 libsystem_kernel.dylib
0x00007fff8e110282 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8f215b73 abort + 129
2 libc++abi.dylib
0x00007fff95b2ba21 abort_message + 257
3 libc++abi.dylib
0x00007fff95b539d1 default_terminate_handler() + 267
4 libobjc.A.dylib
0x00007fff89acd6c6 _objc_terminate() + 103
5 libc++abi.dylib
0x00007fff95b510a1 std::__terminate(void (*)()) + 8
6 libc++abi.dylib
0x00007fff95b51113 std::terminate() + 51
7 libobjc.A.dylib
0x00007fff89acd4ef objc_terminate + 9
8 libdispatch.dylib
0x00007fff8eecfc27 _dispatch_client_callout + 28
9 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
10 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
11 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
12 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
13 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
14 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 12:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 13:: Dispatch queue: NSOperationQueue 0x60000042d4c0 :: NSOperation 0x600000850260 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff8e10b56a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff8eed9b9c _dispatch_group_wait_slow + 218
2 com.apple.CoreFoundation
0x00007fff96343ffc -[CFPrefsSearchListSource generationCountFromListOfSources:count:allowFetching:] + 284
3 com.apple.CoreFoundation
0x00007fff96201a25 -[CFPrefsSearchListSource alreadylocked_copyDictionary] + 133
4 com.apple.CoreFoundation
0x00007fff961fc93a -[CFPrefsSearchListSource alreadylocked_copyValueForKey:] + 42
5 com.apple.CoreFoundation
0x00007fff9637541c ___CFPreferencesCopyAppValueWithContainer_block_invoke + 60
6 com.apple.CoreFoundation
0x00007fff96342f89 +[CFPrefsSearchListSource withSearchListForIdentifier:container:perform:] + 729
7 com.apple.CoreFoundation
0x00007fff96375397 _CFPreferencesCopyAppValueWithContainer + 183
8 com.apple.CoreFoundation
0x00007fff96375648 _CFPreferencesGetAppIntegerValueWithContainer + 24
9 com.apple.AddressBook.framework 0x00007fff8f4b4af1 -[ABUserDefaults integerForKey:] + 42
10 com.apple.AddressBook.framework 0x00007fff8f4b4a5b -[ABPreferencesMigrator migrateDefaults] + 30
11 com.apple.AddressBook.framework 0x00007fff8f4b4757 __40+[ABUserDefaults addressBookPreferences]_block_invoke + 81
12 com.apple.AddressBook.ContactsData 0x00007fff8bc7b957 __ab_once_block_invoke + 20
13 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
14 libdispatch.dylib
0x00007fff8eecfb26 dispatch_once_f + 117
15 com.apple.AddressBook.ContactsData 0x00007fff8bc7b8cb ab_once + 206
16 com.apple.AddressBook.framework 0x00007fff8f4b4700 +[ABUserDefaults addressBookPreferences] + 80
17 com.apple.AddressBook.framework 0x00007fff8f4b4688 -[ABDefaultAccountPreference initWithAccountRepository:] + 40
18 com.apple.AddressBook.framework 0x00007fff8f4b460a -[ABAccountRepository initWithFactory:] + 208
19 com.apple.AddressBook.framework 0x00007fff8f5ca7d8 __39+[ABAccountRepository sharedRepository]_block_invoke + 38
20 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
21 libdispatch.dylib
0x00007fff8eecfb26 dispatch_once_f + 117
22 com.apple.AddressBook.framework 0x00007fff8f4b5780 +[ABAccountRepository sharedRepository] + 103
23 com.apple.AddressBook.framework 0x00007fff8f4b4376 __51+[ABPersistentStoreCoordinatorCache sharedInstance]_block_invoke + 48
24 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
25 libdispatch.dylib
0x00007fff8eecfb26 dispatch_once_f + 117
26 com.apple.AddressBook.framework 0x00007fff8f4b4344 +[ABPersistentStoreCoordinatorCache sharedInstance] + 116
27 com.apple.AddressBook.framework 0x00007fff8f4b30bb -[ABAddressBook nts_InitAddressBookWithDatabaseDirectory:options:] + 986
28 com.apple.AddressBook.framework 0x00007fff8f4b2c75 -[ABAddressBook nts_InitDefaultContactManager] + 107
29 com.apple.AddressBook.framework 0x00007fff8f4b2bbb +[ABAddressBook nts_SharedAddressBook] + 72
30 com.apple.AddressBook.framework 0x00007fff8f4b2ad3 +[ABAddressBook nts_CreateSharedAddressBook] + 48
31 com.apple.AddressBook.framework 0x00007fff8f4b293f +[ABAddressBook sharedAddressBook] + 67
32 com.apple.AddressBook.framework 0x00007fff8f4b1c01 +[ABAddressBook addressBookWithDatabaseDirectory:options:] + 54
33 com.apple.Mail.framework
0x00007fff8c2bf2aa -[MFVIPSendersController _updateLocalWithCloud:refresh:] + 421
34 com.apple.Mail.framework
0x00007fff8c2ba966 __30-[MFVIPSendersController init]_block_invoke + 210
35 com.apple.Foundation
0x00007fff94e022e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
36 com.apple.Foundation
0x00007fff94cee905 -[NSBlockOperation main] + 97
37 com.apple.Foundation
0x00007fff94ccd59c -[__NSOperationInternal _start:] + 653
38 com.apple.Foundation
0x00007fff94ccd1a3 __NSOQSchedule_f + 184
39 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
40 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
41 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
42 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
43 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
44 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
45 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 14:: Dispatch queue: NSOperationQueue 0x608000221400 :: NSOperation 0x6000008504d0 (QOS: USER_INITIATED)
0 libsystem_kernel.dylib
0x00007fff8e10b56a semaphore_wait_trap + 10
1 libdispatch.dylib
0x00007fff8eed6c55 _dispatch_semaphore_wait_slow + 213
2 com.apple.Foundation
0x00007fff94cef078 -[NSFileManager URLForUbiquityContainerIdentifier:] + 357
3 com.apple.Mail.framework
0x00007fff8c2b41ae -[MFSyncedFile _setCloudURL] + 117
4 com.apple.Mail.framework
0x00007fff8c2b4cd3 __38-[MFSyncedFile _handleIdentityChange:]_block_invoke + 230
5 com.apple.Foundation
0x00007fff94e022e8 __NSBLOCKOPERATION_IS_CALLING_OUT_TO_A_BLOCK__ + 7
6 com.apple.Foundation
0x00007fff94cee905 -[NSBlockOperation main] + 97
7 com.apple.Foundation
0x00007fff94ccd59c -[__NSOperationInternal _start:] + 653
8 com.apple.Foundation
0x00007fff94ccd1a3 __NSOQSchedule_f + 184
9 libdispatch.dylib
0x00007fff8eecfc13 _dispatch_client_callout + 8
10 libdispatch.dylib
0x00007fff8eed3365 _dispatch_queue_drain + 1100
11 libdispatch.dylib
0x00007fff8eed4ecc _dispatch_queue_invoke + 202
12 libdispatch.dylib
0x00007fff8eed26b7 _dispatch_root_queue_drain + 463
13 libdispatch.dylib
0x00007fff8eee0fe4 _dispatch_worker_thread3 + 91
14 libsystem_pthread.dylib
0x00007fff88b076cb _pthread_wqthread + 729
15 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 15:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib
0x00007fff8e110946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff88b054a1 start_wqthread + 13
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010e2117c8 rdx: 0x0000000000000000
rdi: 0x000000000000a603 rsi: 0x0000000000000006 rbp: 0x000000010e2117f0 rsp: 0x000000010e2117c8
r8: 0x0000000000000000 r9: 0x00007fff8f23fd90 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x000000010e211950 r13: 0x0000608000278e40 r14: 0x000000010e212000 r15: 0x000000010e211830
rip: 0x00007fff8e110282 rfl: 0x0000000000000206 cr2: 0x00007fff7808ffd8
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x1088b0000 -
0x108c45fff com.apple.mail (8.0 - 1990.1) <9D8003D6-7A0C-3D7F-AD09-FC5D1D135273> /Applications/Mail.app/Contents/MacOS/Mail
0x10cd73000 -
0x10cd73ff5 +cl_kernels (???) <56C54FFF-ACE2-4AE8-A75A-0ED8819F6AF2> cl_kernels
0x10cd75000 -
0x10ce5bfef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x10ce9f000 -
0x10ce9ffff +cl_kernels (???) <347DE97F-DF20-400C-9F7E-310595289D15> cl_kernels
0x10e297000 -
0x10e29ffff com.apple.SyncedDefaults (2.0 - 212) <F74E6622-CD11-3714-848A-47A12A002930> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x7fff6a444000 -
0x7fff6a47a837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff86dea000 -
0x7fff86dfbfff libcmph.dylib (1) <46EC3997-DB5E-38AE-BBBB-A035A54AD3C0> /usr/lib/libcmph.dylib
0x7fff86dfc000 -
0x7fff86e00ff7 com.apple.LoginUICore (3.0 - 3.0) <86C742AF-8F8A-3AD6-AFD3-DEC66815B5C0> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff86e2d000 -
0x7fff86e35fff libsystem_platform.dylib (63) <64E34079-D712-3D66-9CE2-418624A5C040> /usr/lib/system/libsystem_platform.dylib
0x7fff86e36000 -
0x7fff86ef9ff7 libvMisc.dylib (512) <A4E39464-52EA-34CB-9FFE-53E79B3C65F5> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff86efa000 -
0x7fff871e1ffb com.apple.CoreServices.CarbonCore (1108.1 - 1108.1) <55A16172-ACC0-38B7-8409-3CB92AF33973> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff871ef000 -
0x7fff87240ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff87241000 -
0x7fff87245fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff87246000 -
0x7fff8724cff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff87266000 -
0x7fff8726efff libsystem_dnssd.dylib (561.1.1) <62B70ECA-E40D-3C63-896E-7F00EC386DDB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff87274000 -
0x7fff872affff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x7fff872b0000 -
0x7fff872e8fff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff87490000 -
0x7fff8749bff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff8749c000 -
0x7fff874b4fff com.apple.CalendarStore (8.0 - 1479) <42CC3B45-7916-3C2C-8F07-E40D96C9FEDB> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff874ce000 -
0x7fff8755ffff com.apple.SoftwareUpdate.framework (6 - 744) <4EBCE244-C676-3228-BF4B-645B143C1B97> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x7fff87560000 -
0x7fff8756afff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x7fff8756b000 -
0x7fff87a94ff7 com.apple.QuartzComposer (5.1 - 325) <2007FD9E-A5CF-361E-A7DD-ACAF976860AD> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff87a95000 -
0x7fff87a9bfff libsystem_trace.dylib (72.1.3) <A9E6B7D8-C327-3742-AC54-86C94218B1DF> /usr/lib/system/libsystem_trace.dylib
0x7fff87a9c000 -
0x7fff87b30fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff87b31000 -
0x7fff87b32fff libSystem.B.dylib (1213) <DA954461-EC6A-3DF0-8551-6FC810627627> /usr/lib/libSystem.B.dylib
0x7fff87e5a000 -
0x7fff87e5fff7 com.apple.MediaAccessibility (1.0 - 61) <00A3E0B6-79AC-387E-B282-AADFBD5722F6> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff87ea1000 -
0x7fff87eacfff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff87ead000 -
0x7fff87ec7ff7 com.apple.AppleVPAFramework (1.0.30 - 1.0.30) <D47A2125-C72D-3298-B27D-D89EA0D55584> /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff87ec8000 -
0x7fff87ef4fff libsandbox.1.dylib (358.1.1) <9A00BD06-579F-3EDF-9D4C-590DFE54B103> /usr/lib/libsandbox.1.dylib
0x7fff87ef5000 -
0x7fff87f3bffb libFontRegistry.dylib (134) <01B8034A-45FD-3360-A347-A1896F591363> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff87f3c000 -
0x7fff87f3eff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff87f6a000 -
0x7fff8814fff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff88150000 -
0x7fff88183ff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff88184000 -
0x7fff88199ff7 com.apple.AppContainer (4.0 - 238) <9481F305-359A-33E6-93F1-89A25FA14E00> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8819a000 -
0x7fff881ebff7 com.apple.AppleVAFramework (5.0.31 - 5.0.31) <762E9358-A69A-3D63-8282-3B77FBE0147E> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x7fff881ec000 -
0x7fff88211ff7 libJPEG.dylib (1231) <35F13BD9-AA92-3510-B5BB-420DA15AE7F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88212000 -
0x7fff88242fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff88243000 -
0x7fff88264fff com.apple.framework.Apple80211 (10.0 - 1000.57.3) <F64EB1A1-57F3-3ABA-97D0-DB7C926FD07F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff88265000 -
0x7fff882c3fff com.apple.StoreFoundation (1.0 - 1) <C15C69E9-ED00-3FA1-BE6F-030EBF4C3EC3> /System/Library/PrivateFrameworks/StoreFoundation.framework/Versions/A/StoreFou ndation
0x7fff88348000 -
0x7fff88834fff com.apple.MediaToolbox (1.0 - 1562.19) <36062C5F-CC37-3F50-8383-07A9C8C75F33> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff88835000 -
0x7fff88971ffb com.apple.WebKitLegacy (10600 - 10600.1.25) <EE3A7515-AC7B-30D3-A4DC-EB0D36E88E4B> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacy
0x7fff88972000 -
0x7fff889eaff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff889eb000 -
0x7fff88b03ffb com.apple.CoreText (352.0 - 454.1) <AB07DF12-BB1F-3275-A8A3-45F14BF872BF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff88b04000 -
0x7fff88b0dfff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff88b23000 -
0x7fff88b86ff7 com.apple.WhitePagesFramework (10.7.0 - 141.0) <CA610402-24C3-32D9-99AB-326E231D4178> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x7fff88b87000 -
0x7fff88b9efff com.apple.login (3.0 - 3.0) <95726FE9-E732-3A3C-A7A1-2566678967D3> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff88b9f000 -
0x7fff88ba2fff com.apple.xpc.ServiceManagement (1.0 - 1) <7E9E6BB7-AEE7-3F59-BAC0-59EAF105D0C8> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff88d26000 -
0x7fff88dc4fff com.apple.Metadata (10.7.0 - 916) <DA8A1D18-19FE-37B3-BE12-85C5B0A00736> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff88dc5000 -
0x7fff8902ffff com.apple.imageKit (2.6 - 838) <AFFC0062-F9E0-3F36-B321-D90B7E9CB785> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff89030000 -
0x7fff89059ffb libxslt.1.dylib (13) <AED1143F-B848-3E73-81ED-71356F25F084> /usr/lib/libxslt.1.dylib
0x7fff8905a000 -
0x7fff8905afff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) <A48738CA-5B6F-3D14-97E9-2BFDFC3DCC06> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8905b000 -
0x7fff89063ffb com.apple.CoreServices.FSEvents (1210 - 1210) <782A9C69-7A45-31A7-8960-D08A36CBD0A7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents
0x7fff89064000 -
0x7fff89087ff7 com.apple.idsfoundation (10.0 - 1000) <D0C0714F-B1B0-3D86-BAA8-DACC76121118> /System/Library/PrivateFrameworks/IDSFoundation.framework/Versions/A/IDSFoundat ion
0x7fff89088000 -
0x7fff89119fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x7fff8911a000 -
0x7fff89257fff com.apple.ImageIO.framework (3.3.0 - 1038) <611BDFBA-4BAA-36A8-B7E0-3830F3375E53> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff894df000 -
0x7fff894f3ff7 com.apple.ProtectedCloudStorage (1.0 - 1) <52CFE68A-0663-3756-AB5B-B42195026052> /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/Pr otectedCloudStorage
0x7fff894f4000 -
0x7fff8951cfff libxpc.dylib (559.1.22) <9437C02E-A07B-38C8-91CB-299FAA63083D> /usr/lib/system/libxpc.dylib
0x7fff8951d000 -
0x7fff89555ffb libsystem_network.dylib (411) <C0B2313D-47BE-38A9-BEE6-2634A4F5E14B> /usr/lib/system/libsystem_network.dylib
0x7fff89556000 -
0x7fff897beffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff897bf000 -
0x7fff897d8ff7 com.apple.CFOpenDirectory (10.10 - 187) <0ECA5D80-A045-3A2C-A60C-E1605F3AB6BD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff897f0000 -
0x7fff897fafff com.apple.MailService (8.0 - 1990.1) <973F3BF4-06D4-3CBF-AB4F-6A171F0C4A54> /System/Library/PrivateFrameworks/MailService.framework/Versions/A/MailService
0x7fff897fb000 -
0x7fff89817ff7 libsystem_malloc.dylib (53.1.1) <19BCC257-5717-3502-A71F-95D65AFA861B> /usr/lib/system/libsystem_malloc.dylib
0x7fff89818000 -
0x7fff89aaeff7 com.apple.AOSKit (1.06 - 215) <432B31DE-50F3-3258-A462-A777C3B8184A> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x7fff89abc000 -
0x7fff89ca1267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x7fff89cd3000 -
0x7fff89d38fff com.apple.framework.internetaccounts (2.1 - 210) <DC8D9230-B7C8-3100-8B2F-399B51A4483A> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff89d39000 -
0x7fff89ea4ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff89ea5000 -
0x7fff89ebfff7 libextension.dylib (55) <17514AB2-C503-3D49-A725-EBC1140567A6> /usr/lib/libextension.dylib
0x7fff89ec0000 -
0x7fff89f9fff7 com.apple.MailCore (8.0 - 1990.1) <37B55B60-C29A-3F1F-9F10-4C3B0275425D> /System/Library/PrivateFrameworks/MailCore.framework/Versions/A/MailCore
0x7fff89fa0000 -
0x7fff8a021ff3 com.apple.CoreUtils (1.0 - 101.1) <45E5E51B-947E-3F2D-BD9C-480E72555C23> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8a022000 -
0x7fff8a03cff7 liblzma.5.dylib (7) <1D03E875-A7C0-3028-814C-3C27F7B7C079> /usr/lib/liblzma.5.dylib
0x7fff8a03d000 -
0x7fff8a08aff3 com.apple.print.framework.PrintCore (10.0 - 451) <3CA58254-D14F-3913-9DFB-CAC499570CC7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff8a08b000 -
0x7fff8a08efff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff8a08f000 -
0x7fff8a0fbfff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8a0fc000 -
0x7fff8a100fff libspindump.dylib (182) <7BD8C0AC-1CDA-3864-AE03-470B50160148> /usr/lib/libspindump.dylib
0x7fff8a101000 -
0x7fff8a14aff3 com.apple.HIServices (1.22 - 519) <59D78E07-C3F1-3272-88F1-876B836D5517> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff8a14b000 -
0x7fff8a164fff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff8a165000 -
0x7fff8a166fff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8a167000 -
0x7fff8a24afff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8a24b000 -
0x7fff8b1efffb com.apple.WebCore (10600 - 10600.1.25) <EE07107A-A63D-3077-B863-C82C1E80B56D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8b208000 -
0x7fff8b208fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff8b209000 -
0x7fff8b229fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8b22a000 -
0x7fff8b2e5ff7 com.apple.DiscRecording (9.0 - 9000.4.1) <F70E600E-9668-3DF2-A3A8-61813DF9E2EE> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8b2e6000 -
0x7fff8b340ff7 com.apple.LanguageModeling (1.0 - 1) <ACA93FE0-A0E3-333E-AE3C-8EB7DE5F362F> /System/Library/PrivateFrameworks/LanguageModeling.framework/Versions/A/Languag eModeling
0x7fff8b341000 -
0x7fff8b3f0fff com.apple.AOSUI (1.2 - 359) <DB496530-EEFF-3478-94A5-671E77CB75BB> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
0x7fff8bc7a000 -
0x7fff8bc7bff7 com.apple.AddressBook.ContactsData (9.0 - 1498) <2F7F3C93-9F1E-3E43-851B-F639EF37D552> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8bc7c000 -
0x7fff8bcd3ff7 com.apple.MailUI (8.0 - 1990.1) <82631324-82C3-32CB-AC2A-D4CED2A8172B> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff8bcd9000 -
0x7fff8bd12fff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff8bdab000 -
0x7fff8bdb5ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8bdb6000 -
0x7fff8bde6ffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8bde7000 -
0x7fff8bdf1fff com.apple.corerecents (1.0 - 1) <1D3AB6D9-2C43-31F3-A223-E637DE2CD791> /System/Library/PrivateFrameworks/CoreRecents.framework/Versions/A/CoreRecents
0x7fff8bdf2000 -
0x7fff8be0bff7 com.apple.CalendarAgentLink (8.0 - 250) <0F3CCA9C-645D-3A1A-A959-F4F8D31F9B1A> /System/Library/PrivateFrameworks/CalendarAgentLink.framework/Versions/A/Calend arAgentLink
0x7fff8be0c000 -
0x7fff8be34ffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff8be35000 -
0x7fff8be76fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8be77000 -
0x7fff8bea9ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8beaa000 -
0x7fff8beb2ff7 com.apple.AskPermission (1.0 - 1) <FBEDFF5F-029A-301A-9FF8-C876A574CC88> /System/Library/PrivateFrameworks/AskPermission.framework/Versions/A/AskPermiss ion
0x7fff8beb3000 -
0x7fff8bec6ff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x7fff8bec7000 -
0x7fff8bef8fff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x7fff8bef9000 -
0x7fff8bf6dff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8bf6e000 -
0x7fff8bf70fff libsystem_configuration.dylib (699.1.5) <9FBA1CE4-97D0-347E-A443-93ED94512E92> /usr/lib/system/libsystem_configuration.dylib
0x7fff8bf71000 -
0x7fff8bf75fff libsystem_stats.dylib (163.1.4) <1DB04436-5974-3F16-86CC-5FF5F390339C> /usr/lib/system/libsystem_stats.dylib
0x7fff8bf76000 -
0x7fff8bf7bff7 com.apple.EmailAddressing (8.0 - 1990.1) <80DA660C-D2B2-3273-BEF6-2CEEBC666909> /System/Library/PrivateFrameworks/EmailAddressing.framework/Versions/A/EmailAdd ressing
0x7fff8bf7c000 -
0x7fff8c000ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x7fff8c01b000 -
0x7fff8c065fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8c066000 -
0x7fff8c06ffff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8c070000 -
0x7fff8c078ffb com.apple.CloudServices (1.0 - 1) <D278BECB-AEC3-3D32-BEC8-E949EB89D66B> /System/Library/PrivateFrameworks/CloudServices.framework/Versions/A/CloudServi ces
0x7fff8c079000 -
0x7fff8c086fff com.apple.ProtocolBuffer (1 - 225.1) <2D502FBB-D2A0-3937-A5C5-385FA65B3874> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff8c087000 -
0x7fff8c087fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8c088000 -
0x7fff8c0acff7 com.apple.facetimeservices (10.0 - 1000) <52EE049F-36E3-35C8-9304-7878AF7AC241> /System/Library/PrivateFramUnfortunately, I've posted this two different places. However, here's how the problem was solved:
I'm not an IT shark, but after reading several posts in the forum, I finally solved the problem with kind help from chiefsinga's post with link to Linc Davis suggestion.
Check it out here: Mail wont start (scroll down on that post)
OR... you could follow those steps:
First of all, in my case it wasn't Yosemite that caused the problems. Instead, it was a corrupt database, so don't blame Tim Cook this time :-) In the following, I assume that you made a backup before installing Yosemite.
Here's what to do (at least in my case and translated from my Danish Mac version)
Fire up Finder and choose Go to folder... in the top menu.
Copy or enter this path in the dialog box: ~/Library and hit Go.
Now, locate the Mail subfolder and move it from the Library folder to the Desktop (don't move the Mail app).
Time for a test. If you're able to launch Mail now, it will prompt you to set up an email account. Don't do that, instead hit Cancel.
From Time Machine (or other backup), restore the Mail subfolder in Library from the most recent backup you have that predates the issue.
After firing it up, Mail will now let you copy mails, mailboxes, folders etc... to your new Yosemity Mail app.
You're smiling again (hopefully...), because right in front of you, Mail is launching as it's supposed to do
Hopefully, this will be a help... -
Mail crashes during launch in Yosemity
After installing Yosemity, Apple Mail crashes during launch. It's impossible to launch the app. The strange thing is, that I have two logins/users and Mail only crashes in one of them. Unfortunately my login
I'm running an iMac 20" Mid 2007, 2,4 GHz Intel Core 2 Duo, 4 GB 667 MHz DDR2 SDRAM.I am having the same problem with a Desktop iMac (27-inch, Late 2013), but my MacBook Pro (Retina, mid 2012) seems to work fine. When I launch Mail on the iMac, I get a "Mail Upgrade" Dialog that states that it is Upgrading my Mail Database. Following is the crash report. Thanks for any help anyone can provide! I just installed Yosemite 10.10 on both of my computers.
Process:
Mail [554]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
8.0 (1990.1)
Build Info:
Mail-1990001000000000~3
Code Type:
X86-64 (Native)
Parent Process:
??? [1]
Responsible:
Mail [554]
User ID:
502
Date/Time:
2014-10-17 18:04:34.542 -0700
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
F164033A-7B32-BBF5-1B4B-FECF27257024
Time Awake Since Boot: 3700 seconds
Crashed Thread:
4 -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x6080002471a0 :: NSOperation 0x608000247230 (QOS: LEGACY)
Exception Type:
EXC_CRASH (SIGABRT)
Exception Codes:
0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to exception while holding database lock 'NSInvalidArgumentException', reason: '*** setObjectForKey: key cannot be nil'
abort() called
Application Specific Backtrace 1:
0 CoreFoundation
0x00007fff8c2a064c __exceptionPreprocess + 172
1 libobjc.A.dylib
0x00007fff8ae786de objc_exception_throw + 43
2 CoreFoundation
0x00007fff8c1887e6 -[__NSDictionaryM setObject:forKey:] + 1174
3 Mail
0x00007fff886eabaa -[MFConversationCalculator updateSubjectPrefixesWithHandle:onlyForMessagesMissingConversations:] + 505
4 Mail
0x00007fff887e1532 -[MFLibraryUpgrader _calculateInternationalSubjectPrefixes] + 121
5 Mail
0x00007fff887d2fc3 -[MFLibraryUpgrader _upgradeSchema] + 1239
6 Mail
0x00007fff887d1dde __24-[MFLibraryUpgrader run]_block_invoke + 863
7 Mail
0x00007fff887a696d +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 2366
8 Mail
0x00007fff887d1217 -[MFLibraryUpgrader run] + 1238
9 CoreFoundation
0x00007fff8c17933c __invoking___ + 140
10 CoreFoundation
0x00007fff8c179192 -[NSInvocation invoke] + 290
11 MailCore
0x00007fff8ae1108c -[MCMonitoredInvocation invoke] + 242
12 MailCore
0x00007fff8ae3b194 -[MCThrowingInvocationOperation main] + 48
13 MailCore
0x00007fff8adc36cd -[_MCInvocationOperation main] + 426
14 Foundation
0x00007fff86ac959c -[__NSOperationInternal _start:] + 653
15 Foundation
0x00007fff86ac91a3 __NSOQSchedule_f + 184
16 libdispatch.dylib
0x00007fff8e427c13 _dispatch_client_callout + 8
17 libdispatch.dylib
0x00007fff8e42b365 _dispatch_queue_drain + 1100
18 libdispatch.dylib
0x00007fff8e42cecc _dispatch_queue_invoke + 202
19 libdispatch.dylib
0x00007fff8e42a6b7 _dispatch_root_queue_drain + 463
20 libdispatch.dylib
0x00007fff8e438fe4 _dispatch_worker_thread3 + 91
21 libsystem_pthread.dylib
0x00007fff86fdb6cb _pthread_wqthread + 729
22 libsystem_pthread.dylib
0x00007fff86fd94a1 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8abd152e mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff8abd069f mach_msg + 55
2 com.apple.CoreFoundation
0x00007fff8c1b0b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation
0x00007fff8c1affdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation
0x00007fff8c1af838 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox
0x00007fff909fd43f RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox
0x00007fff909fd1ba ReceiveNextEventCommon + 431
7 com.apple.HIToolbox
0x00007fff909fcffb _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit
0x00007fff9186d821 _DPSNextEvent + 964
9 com.apple.AppKit
0x00007fff9186cfd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
10 com.apple.mail
0x00000001050ae152 0x104fa9000 + 1069394
11 com.apple.mail
0x00000001050ad59e 0x104fa9000 + 1066398
12 com.apple.mail
0x0000000104facc45 0x104fa9000 + 15429
13 com.apple.mail
0x0000000104fac0ed 0x104fa9000 + 12525
14 com.apple.CoreFoundation
0x00007fff8c25ccbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
15 com.apple.CoreFoundation
0x00007fff8c14e1b4 _CFXNotificationPost + 3140
16 com.apple.Foundation
0x00007fff86ac3ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
17 com.apple.AppKit
0x00007fff9187525b -[NSApplication _postDidFinishNotification] + 291
18 com.apple.AppKit
0x00007fff91874fc6 -[NSApplication _sendFinishLaunchingNotification] + 191
19 com.apple.AppKit
0x00007fff91871dc6 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 574
20 com.apple.AppKit
0x00007fff91871805 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
21 com.apple.Foundation
0x00007fff86ae3458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
22 com.apple.Foundation
0x00007fff86ae32c9 _NSAppleEventManagerGenericHandler + 102
23 com.apple.AE
0x00007fff8687099c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
24 com.apple.AE
0x00007fff86870719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
25 com.apple.AE
0x00007fff86870623 aeProcessAppleEvent + 295
26 com.apple.HIToolbox
0x00007fff90a0a37e AEProcessAppleEvent + 56
27 com.apple.AppKit
0x00007fff9186dec6 _DPSNextEvent + 2665
28 com.apple.AppKit
0x00007fff9186cfd0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
29 com.apple.AppKit
0x00007fff91860f73 -[NSApplication run] + 594
30 com.apple.AppKit
0x00007fff9184c424 NSApplicationMain + 1832
31 libdyld.dylib
0x00007fff916065c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8abd722e kevent64 + 10
1 libdispatch.dylib
0x00007fff8e42aa6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8abd6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff86fd94a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8abd6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff86fd94a1 start_wqthread + 13
Thread 4 Crashed:: -[MFLibraryUpgrader run] Dispatch queue: NSOperationQueue 0x6080002471a0 :: NSOperation 0x608000247230 (QOS: LEGACY)
0 libsystem_kernel.dylib
0x00007fff8abd6282 __pthread_kill + 10
1 libsystem_c.dylib
0x00007fff8c10eb73 abort + 129
2 com.apple.Mail.framework
0x00007fff887a75d7 +[MFLibrary executeBlock:isWriter:useTransaction:isPrivileged:] + 5544
3 com.apple.Mail.framework
0x00007fff887d1217 -[MFLibraryUpgrader run] + 1238
4 com.apple.CoreFoundation
0x00007fff8c17933c __invoking___ + 140
5 com.apple.CoreFoundation
0x00007fff8c179192 -[NSInvocation invoke] + 290
6 com.apple.MailCore
0x00007fff8ae1108c -[MCMonitoredInvocation invoke] + 242
7 com.apple.MailCore
0x00007fff8ae3b194 -[MCThrowingInvocationOperation main] + 48
8 com.apple.MailCore
0x00007fff8adc36cd -[_MCInvocationOperation main] + 426
9 com.apple.Foundation
0x00007fff86ac959c -[__NSOperationInternal _start:] + 653
10 com.apple.Foundation
0x00007fff86ac91a3 __NSOQSchedule_f + 184
11 libdispatch.dylib
0x00007fff8e427c13 _dispatch_client_callout + 8
12 libdispatch.dylib
0x00007fff8e42b365 _dispatch_queue_drain + 1100
13 libdispatch.dylib
0x00007fff8e42cecc _dispatch_queue_invoke + 202
14 libdispatch.dylib
0x00007fff8e42a6b7 _dispatch_root_queue_drain + 463
15 libdispatch.dylib
0x00007fff8e438fe4 _dispatch_worker_thread3 + 91
16 libsystem_pthread.dylib
0x00007fff86fdb6cb _pthread_wqthread + 729
17 libsystem_pthread.dylib
0x00007fff86fd94a1 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8abd6946 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff86fd94a1 start_wqthread + 13
Thread 6:
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000106d2f648 rdx: 0x0000000000000000
rdi: 0x0000000000003207 rsi: 0x0000000000000006 rbp: 0x0000000106d2f670 rsp: 0x0000000106d2f648
r8: 0x000000000000003f r9: 0x0000618000a431e0 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000618000a431e0 r13: 0x0000618000329dd8 r14: 0x0000000106d30000 r15: 0x0000618000149320
rip: 0x00007fff8abd6282 rfl: 0x0000000000000206 cr2: 0x00007fff75a8dfd8
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x104fa9000 -
0x10533efff com.apple.mail (8.0 - 1990.1) <9D8003D6-7A0C-3D7F-AD09-FC5D1D135273> /Applications/Mail.app/Contents/MacOS/Mail
0x107fdb000 -
0x107fdbff5 +cl_kernels (???) <5A2E6458-1010-4889-B630-F6975E3FD4DE> cl_kernels
0x1093de000 -
0x1094c4fef unorm8_bgra.dylib (2.4.5) <90797750-141F-3114-ACD0-A71363968678> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x109516000 -
0x109516fef +cl_kernels (???) <8C5C5120-8B82-448D-95DC-1F611AA39D1D> cl_kernels
0x7fff6ce7a000 -
0x7fff6ceb0837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8494e000 -
0x7fff84b33ff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x7fff84b34000 -
0x7fff84b3aff7 com.apple.XPCService (2.0 - 1) <AA4A5393-1F5D-3465-A417-0414B95DC052> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x7fff84b3b000 -
0x7fff84b3efff com.apple.IOSurface (97 - 97) <D4B4D2B2-7B16-3174-9EA6-55E0A10B452D> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff84b41000 -
0x7fff84c1eff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff84c1f000 -
0x7fff84c5afff com.apple.AOSAccounts (1.3.1 - 1.8.19) <1EF4B780-3474-331E-9104-6CE796D8C930> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x7fff84c5b000 -
0x7fff8516eff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8516f000 -
0x7fff85171fff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff85172000 -
0x7fff851c0fff libcurl.4.dylib (83.1.2) <337A1FF8-E8B1-3173-9F29-C0D4C851D8E1> /usr/lib/libcurl.4.dylib
0x7fff851c1000 -
0x7fff851c9fff libMatch.1.dylib (24) <C917279D-33C2-38A8-9BDD-18F3B24E6FBD> /usr/lib/libMatch.1.dylib
0x7fff851ca000 -
0x7fff851fdff7 com.apple.MediaKit (16 - 757) <345EDAFE-3E39-3B0F-8D84-54657EC4396D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff851fe000 -
0x7fff85210ff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x7fff85211000 -
0x7fff85323ff7 libvDSP.dylib (512) <DD5517F5-F7F7-3AA1-B6FA-CD98DBC3C651> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff85324000 -
0x7fff85332fff com.apple.AddressBook.ContactsFoundation (9.0 - 1498) <0BD29957-C30F-376A-B28F-1510F80A9174> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff859c7000 -
0x7fff85c73fff com.apple.GeoServices (1.0 - 982.4.10) <8A7FE04A-2785-30E7-A6E2-DC15D170DAF5> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff85c74000 -
0x7fff85cd0fff com.apple.coredav (1.0.1 - 261) <6FDDD736-DF1C-3D2B-82D7-D6D15C67F269> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x7fff85cd1000 -
0x7fff85d1efff com.apple.ImageCaptureCore (6.0 - 6.0) <93B4D878-A86B-3615-8426-92E4C79F8482> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff85d1f000 -
0x7fff85d20fff libDiagnosticMessagesClient.dylib (100) <2EE8E436-5CDC-34C5-9959-5BA218D507FB> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff85d21000 -
0x7fff85d4efff com.apple.notificationcenter (1.0 - 393) <BA346328-3183-337B-9E2C-E9CA146E0247> /System/Library/Frameworks/NotificationCenter.framework/Versions/A/Notification Center
0x7fff85d4f000 -
0x7fff85d77ffb libRIP.A.dylib (772) <9262437A-710A-397D-8E34-1CBFEA1FC5E1> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x7fff866af000 -
0x7fff8675efff com.apple.AOSUI (1.2 - 359) <DB496530-EEFF-3478-94A5-671E77CB75BB> /System/Library/PrivateFrameworks/AOSUI.framework/Versions/A/AOSUI
0x7fff867a1000 -
0x7fff8685fff7 com.apple.imcore (10.0 - 1000) <70102064-F620-3DC0-BA70-1A0A7EF9F734> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x7fff86860000 -
0x7fff86862fff com.apple.loginsupport (1.0 - 1) <35A2A071-606C-39A5-8C11-E4CAF98D934C> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsu pport.framework/Versions/A/loginsupport
0x7fff86863000 -
0x7fff868c2ff3 com.apple.AE (681 - 681) <7F544183-A515-31A8-B45F-89A167F56216> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff868c6000 -
0x7fff86946ff7 com.apple.IMAP (8.0 - 1990.1) <5240DA63-E9EC-393A-AF78-CFB571F7D57B> /System/Library/PrivateFrameworks/IMAP.framework/Versions/A/IMAP
0x7fff86947000 -
0x7fff86996ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff86997000 -
0x7fff869a9ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff869aa000 -
0x7fff869f4fff com.apple.DiskManagement (7.0 - 847) <A57A181E-7C50-38F6-BE0A-4F437BB8C45F> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff869f5000 -
0x7fff86a35ff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff86a67000 -
0x7fff86a81ff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff86a82000 -
0x7fff86a98ff7 libsystem_asl.dylib (267) <F153AC5B-0542-356E-88C8-20A62CA704E2> /usr/lib/system/libsystem_asl.dylib
0x7fff86a99000 -
0x7fff86a99fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff86a9c000 -
0x7fff86ab4fff com.apple.CalendarStore (8.0 - 1479) <42CC3B45-7916-3C2C-8F07-E40D96C9FEDB> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x7fff86ab5000 -
0x7fff86ac0ff7 com.apple.DirectoryService.Framework (10.10 - 187) <813211CD-725D-31B9-ABEF-7B28DE2CB224> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff86ac1000 -
0x7fff86defff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff86df0000 -
0x7fff86f34ff7 com.apple.QTKit (7.7.3 - 2890) <6F6CD79F-CFBB-3FE4-82C6-47991346FB17> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff86f42000 -
0x7fff86f7bfff com.apple.AirPlaySupport (2.0 - 215.10) <E4159036-4C38-3F28-8AF3-4F074DAF01AC> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x7fff86f7c000 -
0x7fff86fd7fff com.apple.QuickLookFramework (5.0 - 675) <D71CD23B-643B-341B-A890-57FE099B36C7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff86fd8000 -
0x7fff86fe1fff libsystem_pthread.dylib (105.1.4) <26B1897F-0CD3-30F3-B55A-37CB45062D73> /usr/lib/system/libsystem_pthread.dylib
0x7fff86fe2000 -
0x7fff8734dfff com.apple.VideoToolbox (1.0 - 1562.19) <C08228FE-FA1E-394C-98CB-2AFD8E566C3F> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8734e000 -
0x7fff8736bffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x7fff8736c000 -
0x7fff87382ff7 com.apple.CoreMediaAuthoring (2.2 - 951) <B5E5ADF2-BBE8-30D9-83BC-74D0D450CF42> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff87383000 -
0x7fff8738afff com.apple.network.statistics.framework (1.2 - 1) <61B311D1-7F15-35B3-80D4-99B8BE90ACD9> /System/Library/PrivateFrameworks/NetworkStatistics.framework/Versions/A/Networ kStatistics
0x7fff8738b000 -
0x7fff87461ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <7DE2208C-BD55-390A-8167-4F9F11750C4B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff87462000 -
0x7fff87464ff7 libutil.dylib (38) <471AD65E-B86E-3C4A-8ABD-B8665A2BCE3F> /usr/lib/libutil.dylib
0x7fff87465000 -
0x7fff87469fff libcache.dylib (69) <45E9A2E7-99C4-36B2-BEE3-0C4E11614AD1> /usr/lib/system/libcache.dylib
0x7fff8746a000 -
0x7fff875f8fff libBLAS.dylib (1128) <497912C1-A98E-3281-BED7-E9C751552F61> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff875f9000 -
0x7fff87604ff7 libkxld.dylib (2782.1.97) <CB1A1B57-54BE-3573-AE0C-B90ED6BAEEE2> /usr/lib/system/libkxld.dylib
0x7fff87605000 -
0x7fff87658ffb libAVFAudio.dylib (118.3) <CC124063-34DF-39E3-921A-2BA3EA8D6F38> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff87659000 -
0x7fff8765dff7 com.apple.TCC (1.0 - 1) <AFC32F8F-BCD5-313C-B66E-5AB8591EC066> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff8765e000 -
0x7fff8767ffff com.apple.framework.Apple80211 (10.0 - 1000.57.3) <F64EB1A1-57F3-3ABA-97D0-DB7C926FD07F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff87680000 -
0x7fff876b0fff libsystem_m.dylib (3086.1) <1E12AB45-6D96-36D0-A226-F24D9FB0D9D6> /usr/lib/system/libsystem_m.dylib
0x7fff876be000 -
0x7fff876ddfff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff876de000 -
0x7fff87992ff7 com.apple.WebKit (10600 - 10600.1.25) <84496A10-D8E5-3E8C-93B1-98D5AE790922> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff87993000 -
0x7fff87c0dfff com.apple.CoreData (110 - 526) <AEEDAF00-D38F-3A15-B3C9-73732940CC55> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff87c0e000 -
0x7fff87c48ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff87c56000 -
0x7fff87cf5df7 com.apple.AppleJPEG (1.0 - 1) <9BB3D7DF-630A-3E1C-A124-12D6C4D0DE70> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x7fff87cf6000 -
0x7fff87cf6fff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87d22000 -
0x7fff87d76fff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x7fff87d77000 -
0x7fff87d94fff com.apple.DistributionKit (700 - 920) <079B0A4A-97CD-34D6-B50D-AB5D656B2A38> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff87d95000 -
0x7fff87d9cfff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x7fff87d9d000 -
0x7fff87d9ffff com.apple.marco (10.0 - 1000) <ECD31951-F96E-3F5C-B468-729BBEBDCCE3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x7fff87da0000 -
0x7fff87da4fff libpam.2.dylib (20) <E805398D-9A92-31F8-8005-8DC188BD8B6E> /usr/lib/libpam.2.dylib
0x7fff87da5000 -
0x7fff87dd7ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff87e25000 -
0x7fff87e26ff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x7fff87e27000 -
0x7fff87e2cffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x7fff87e2d000 -
0x7fff87e92fff com.apple.framework.internetaccounts (2.1 - 210) <DC8D9230-B7C8-3100-8B2F-399B51A4483A> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff87e9d000 -
0x7fff880ddff7 com.apple.AddressBook.framework (9.0 - 1498) <EFCD7F23-4654-3B3F-997B-88054D29D442> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff88245000 -
0x7fff882dbffb com.apple.CoreMedia (1.0 - 1562.19) <F79E0E9D-4ED1-3ED1-827A-C3C5377DB1D7> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff882dc000 -
0x7fff882eefff libsasl2.2.dylib (193) <E523DD05-544B-3430-8AA9-672408A5AF8B> /usr/lib/libsasl2.2.dylib
0x7fff88616000 -
0x7fff88643fff com.apple.CoreVideo (1.8 - 145.1) <18DB07E0-B927-3260-A234-636F298D1917> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff88644000 -
0x7fff886b3fff com.apple.SearchKit (1.4.0 - 1.4.0) <BFD6D876-36BA-3A3B-9F15-3E2F7DE6E89D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff886b4000 -
0x7fff8894aff7 com.apple.Mail.framework (8.0 - 1990.1) <E20C07F9-188A-3514-B15A-BE77E014CD3C> /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
0x7fff8894b000 -
0x7fff889a2ff7 com.apple.MailUI (8.0 - 1990.1) <82631324-82C3-32CB-AC2A-D4CED2A8172B> /System/Library/PrivateFrameworks/MailUI.framework/Versions/A/MailUI
0x7fff889a3000 -
0x7fff889ceff3 libarchive.2.dylib (30) <8CBB4416-EBE9-3574-8ADC-44655D245F39> /usr/lib/libarchive.2.dylib
0x7fff889cf000 -
0x7fff889d0ff7 libsystem_blocks.dylib (65) <9615D10A-FCA7-3BE4-AA1A-1B195DACE1A1> /usr/lib/system/libsystem_blocks.dylib
0x7fff889d1000 -
0x7fff889dcfff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff88a76000 -
0x7fff88ac4fff com.apple.ExchangeWebServices (5.0 - 213) <BB96875F-981D-3787-B450-A294F6D0A6A6> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x7fff88ac5000 -
0x7fff88ae3fff com.apple.frameworks.preferencepanes (16.0 - 16.0) <C763B730-D6BC-31D3-951A-898BB49C5A3E> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff88ae4000 -
0x7fff88b24ff7 com.apple.CloudDocs (1.0 - 280.1) <21D7E10A-99EF-34BE-82D7-29A6F1761DE5> /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff88b25000 -
0x7fff88b45fff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff88b46000 -
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0x7fff8dd03ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x7fff8dd15fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
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0x7fff8ddabff7 com.apple.ColorSync (4.9.0 - 4.9.0) <F06733BD-A10C-3DB3-B050-825351130392> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x7fff8de2efff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
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0x7fff8de38ff7 com.apple.FamilyCircle (1.0 - ???) <6FB67950-21A4-30F9-A26E-2EE6ADEC107C> /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e
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0x7fff8de5efff libPng.dylib (1231) <759DF465-B08C-3E97-9A07-3CD447F84F78> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
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0x7fff8de82ff7 com.apple.framework.familycontrols (4.1 - 410) <41499068-0AB2-38CB-BE6A-F0DD0F06AB52> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
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0x7fff8dea6fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10B -
HELP-HELP-HELP Desktop Manager Crashes while loaded or connected with BB
Hi All... Please Help me out....!!!! I have recently purchased a BB 8310 Curve from Vodafone. From very 1st day, it could not be connected in my laptop with Desktop Manager supplied with the package CD. I have downloaded the latest version of BB Desktop Manager from the site, but it seems to be worst than before, it crashes before connecting the BB in USB port. Desktop Manager crashes every time, when the BB is connected : This shows an error message Box "BlackBerry Desktop manager has encountered a problem and needs to close" The error signature is shown from mshtml.dll file.
Hello and Welcome to the Forums!
sheberry wrote:
I am so frustrated. I'm just an everage old person and I cannot get straight information from your manuals, virtual help, these forums - whatever. It seems to me what I want to do is pretty simple, yet my brain is busting trying to figure it out and read all this junk!!! Sorry for the rant.
Just to set your expecations correctly...based on the above highlighted text, you need to be aware that these forums are a user-to-user support channel, not a user-to/from-RIM conduit.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB Desktop Manager crashes trying to sync BB 8900 T-Mobile
I work with the tech support for my company's IT department. We are tasked with providing support for any technical issue our users encounter. I am working with one user who is having issues with his BB Desktop Manager crashing out with a generic error whenever he tries to do a sync. Here are some of his details...
He was using BB Desktop Manager 4.3 I think and had a previous model blackberry device. Our organization uses Lotus Notes. He was previously syncing the email with Lotus and the Contacts and Calendar with Outlook. He upgraded phones to the BB 8900 (he is on T-Mobile) and upgraded his BB Desktop Manager to v4.6. When he first ran the setup, he did not tell it to sync the Lotus organizer data. He performed one sync, but nothing came over at all. He then went in and checked the LOTUS ORGANIZER data, but every time he tries to Sync, the BB Desktop Manager sits there for about 45 seconds, then it just closes with a generic error referencing the BlackberryDesktopManager.exe.
When that happens, we can open the Desktop Manager, but the PIN connection shows NONE until he actually unplugs and re-plugs in the phone.
If we try to go into the SYNCHRONIZE section and then hit the button that would normally show the sync settings, we get the same exact type of crash (but it happens almost immediately instead of waiting 45 seconds).
Here is what we have tried to do to fix it. We have completely removed and re-installed the BB Desktop Manager (but we have tried v4.5 and v4.7.) Each time we are uninstalling the software, I made sure to REMOVE USER FILES and then I am also going into the PROGRAM FILES folder and deleting the RESEARCH IN MOTION folder so it shouldn't be keeping any of the files from that folder. We also tried wiping the phone (three times) - twice by putting the PIN in wrong 10 times, and then once by calling T-Mobile and having them walk him through doing it on the phone itself.
We still have the same exact crash at the same exact places on all versions of this software for this model phone. If he had another computer to try it on (that also has Lotus) I would have him try to setup the phone on another PC. Since the phone has been wiped many times, I am thinking its something on the PC thats causing the crash, but I am not sure where to go or what to check next.
We have worked with this guy for a total of over 12 or 13 hours, and we have no idea what to try next. This is baffling many of our technicians trying to figure this out for him.
Does anyone have any clue why it may be doing this, or have any ideas what I can check next? Are there any logs I can collect or upload that may help identify whats going on?
Any help or suggestions would be GREATLY appreciated!
Thanks!I work with the tech support for my company's IT department. We are tasked with providing support for any technical issue our users encounter. I am working with one user who is having issues with his BB Desktop Manager crashing out with a generic error whenever he tries to do a sync. Here are some of his details...
He was using BB Desktop Manager 4.3 I think and had a previous model blackberry device. Our organization uses Lotus Notes. He was previously syncing the email with Lotus and the Contacts and Calendar with Outlook. He upgraded phones to the BB 8900 (he is on T-Mobile) and upgraded his BB Desktop Manager to v4.6. When he first ran the setup, he did not tell it to sync the Lotus organizer data. He performed one sync, but nothing came over at all. He then went in and checked the LOTUS ORGANIZER data, but every time he tries to Sync, the BB Desktop Manager sits there for about 45 seconds, then it just closes with a generic error referencing the BlackberryDesktopManager.exe.
When that happens, we can open the Desktop Manager, but the PIN connection shows NONE until he actually unplugs and re-plugs in the phone.
If we try to go into the SYNCHRONIZE section and then hit the button that would normally show the sync settings, we get the same exact type of crash (but it happens almost immediately instead of waiting 45 seconds).
Here is what we have tried to do to fix it. We have completely removed and re-installed the BB Desktop Manager (but we have tried v4.5 and v4.7.) Each time we are uninstalling the software, I made sure to REMOVE USER FILES and then I am also going into the PROGRAM FILES folder and deleting the RESEARCH IN MOTION folder so it shouldn't be keeping any of the files from that folder. We also tried wiping the phone (three times) - twice by putting the PIN in wrong 10 times, and then once by calling T-Mobile and having them walk him through doing it on the phone itself.
We still have the same exact crash at the same exact places on all versions of this software for this model phone. If he had another computer to try it on (that also has Lotus) I would have him try to setup the phone on another PC. Since the phone has been wiped many times, I am thinking its something on the PC thats causing the crash, but I am not sure where to go or what to check next.
We have worked with this guy for a total of over 12 or 13 hours, and we have no idea what to try next. This is baffling many of our technicians trying to figure this out for him.
Does anyone have any clue why it may be doing this, or have any ideas what I can check next? Are there any logs I can collect or upload that may help identify whats going on?
Any help or suggestions would be GREATLY appreciated!
Thanks!
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