Blackberry Desktop Software.msi missing

At startup, Blackberry Desktop software autoloads.. Windows Installer window pops up and says: “The feature you are trying to use is on a network resource that is unavailable. Enter an alternate path to folder containing the instruction package “Blackberry Desktop Software.msi.” in the box below: C:\users\ron\appdata\local\temp\WZSE1.tmp\1 Search says the msi file is not on computer. Attempt to uninstall Blackberry software interrupted…looking for same msi file to uninstall. Original install disk is V4.7 while installed version is 5.1..so can uninstall. Perhaps I goofed the install...perhaps Norton was a problem on download. Windows 7 OS.

What I did was disable the UAC in Windows Vista, reboot, install the Windows Install Cleanup Utility (MSICUU2.exe), use that program to yank out the old Blackberry Desktop Manager software, updated the Windows Installer version, rebooted, no more issues. Just a side note, I had to run the cleanup utility twice on the Blackberry Desktop software to remove it, which was just a couple of extra clicks. By the way, you have to download the MSICUU2.exe from a 3rd party site now. Microsoft will no longer endorse the program.

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Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book

Blackberry Desktop Software Hangs Sync'ing w/Yahoo Address Book. Calendar and Tasks work fine. There error info is
Description:
A problem caused this program to stop interacting with Windows.
Problem signature:
Problem Event Name: AppHangB1
Application Name: DesktopMgr.exe
Application Version: 5.0.1.28
Application Timestamp: 4afb05f9
Hang Signature: 77b9
Hang Type: 18432
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 431322e564ddf1b2d107192e4b32003b
Additional Hang Signature 2: 71fa
Additional Hang Signature 3: 1245183e49a281fbb1f4e734a2b947a1
Additional Hang Signature 4: 51ea
Additional Hang Signature 5: c407a332a4e592d58b24e44787bfe833
Additional Hang Signature 6: c7f1
Additional Hang Signature 7: 7f8491c82258e0be892f9c1d030bfd62

Hi gbslade,
Considering your issue only seems to be with contacts, I would suspect there may be a corrupt/invalid contact entry in your Yahoo account. My suggestion is to first setup a one-way synchronization from the BlackBerry to Yahoo, then do the opposite. This should indicate where the issue is originating.
As well, check your Yahoo address book for any blank or incomplete contacts. Contacts that are missing a first name, last name and company name cannot be synchronized to the BlackBerry and could potentially cause hang-ups or a failed synchronization. A contact must have at least one of those three fields filled out.
Thanks!
-CptS
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Can't install downloaded Blackberry Desktop software

I downloaded the latest version of the BB 8100 desktop software from the BB site to my computer. It unzips OK but when it starts to install it stops every time. Have exited every Windows program first. Any ideas?

Problem:
Similar but not the same as errors 2738 1607 encountered with installing blackberry desktop manager software, there is no error message here, simply the WinZip Self Extractor completes, then the Installshield Wizard opens and appears to be installing. After several seconds, a BlackBerry window opens (BlackBerry Desktop Software - Installshield Wizard) with the message: "The wizard was interrupted before the BlackBerry Desktop Software could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again.    Click Finish to exit the wizard.
Solution(s)
Ok, saw this thread was un answered so I thought I would reply in case anyone out there has this issue too, it drove me mental for a week too. (before you read on I am not responsible for any messed up computers, blackberries or anything at all! This is a GUIDE that worked for me and not the law!) So, here we go… I tried many many things to fix this, I am on Vista home, berry 9700 bold 2, TELUS Mobility (doesn’t really matter), Blackberry handheld OS 5.0, Vista Desktop Manager 5.0.1. English without media manager/roxio w/Sp1 downloaded from blackberry. I tried just about everything you can imagine, know my way around computers reasonably well (or so my mom tells me haha) and uninstalled the previous version of desktop manager with REVO uninstaller etc...
Some of the other things I tried that did NOT work for me but MAY WORK for you are as follows, what ultimately worked for me was step C and all sub sections of, I might start there but I am writing this in order of things I tried.
Solution A) un/re registering vbscript.dll (in c:windows\system32) to no avail…click start, run cmd prompt (should open as admin),
1. Start à Accessories à right-click Command Prompt and select Run as Administrator. A Windows Elevation confirmation screen will pop up. Confirm the action OR alternatively just run CMD from Start àrun à cmd and it should run as admin
2. The Command Administrator Prompt opens to something like the following- C:\Windows\system32>. If anything else change directory by typing this without quotes: “cd\windows\system32”
1)     Now at the command prompt, which should be- C:\Windows\system32 unregister the vbscript.dll file from Windows by typing at the command prompt (without quotes) “regsvc32 /u vbscript32.dll” (This will un-register the VB Script dll with your computer. A confirmation window will appear after this)
2)     Now we want to register it C:\Windows\system32 regsvr32 vbscript.dll (This registers VB Script with your computer -- a confirmation window will appear after this as well.)
3)     Try rebooting and running your blackberry software install
Solution B) Everything on this site : This Blackbery Forum Post (great post, thanks! Hey, you might learn something here that will come in handy one day if it doesn’t help you now, I did)
Follow each step there, try rebooting and running your blackberry software install as indicated
Solution B.Longshot) If A and B don’t work, you can try a repair of vista using the recover cd (if you don’t have one go here: neoSmart (I downloaded and burned image with aShampoo dvd burning software, restart windows with DVD/CD in the drive, press F12 on boot (or whatever gets YOU into ‘setup’, not the BIOS, change boot first device to CD/DVD ROM. I used this and it works perfectly, just follow their directions on the site and pick the right version for your OS etc) be *VERY*CAREFUL to NOT wipe your drive and just do a REPAIR (can take an hour), again if you don’t know what you are doing, skip this one and move on.
What DID WORK for ME, is the following (SORRY FOR THE CAPS BUT THIS IS IMPORTANT *** DO NOT ASSUME THAT USING AN UNINSTALLER LIKE REVO WILL DO ALL OF THIS FOR YOU - THIS WAS MY MISTAKE from the beginning, 25 hours later I realized that YOU NEED TO DO THE UNINSTALL AND SOME MANUAL STEPS EVEN IF YOU SELECT THE MOST THOROUGH***)
This one, D, worked for me specifically:
Solution D) Uninstall the BlackBerry Desktop Software, preferably using REVO UNINSTALLER go: HERE to get Revo (CNET)
Use the Advanced uninstall option, thorough option, the last one down the list, this will notonly use blackberry’s built in uninstaller, but scan for remnants of the software on your drive and registry
When prompted select all and delete everything it finds, do not skip any steps, reboot, try re-installing the blackberry desktop software
You could try a similar type of uninstaller if you have one; however, I don’t recommend leaving it to using the control panel add/remove programs, I did not try this with that method
Solution D part 2) Once you have uninstalled and rebooted
- Delete the Research In Motion Folders from the hard drive AND Registry
Browse to C:\program files\Research in Motion, delete this folder
Click Start à Run.
Type Regedit, and then click OK. (Please be careful here, only do this if you have a good idea what you are doing, you can really mess things up here, go slow carefully please please please)
In Registry Editor, delete the Research In Motion folder located at HKEY_CURRENT_USER\Software\
Delete the Research In Motion folder located at HKEY_LOCAL_MACHINE\Software\   (This key will supposedly be missing if you are removing Desktop Manager version 4.0)
Reboot, reinstall the Blackberry Software, issue SHOULD HOPEFULLY be resolved!! So there you have it. I am 99% sure one of those things will get you back on your feet....good luck,
Good luck
I can be reached at 6packs at live dot com if you spot an error I can fix, otherwise please post to the forums!

Blackberry Desktop Software freezes at message "Action Engine Loading Configuration"

I have Windows 7 Professional. My Outlook profile is saved on an Exchange server and my Blackberry had previously beeng syncing with Outlook in this setup for nearly a year without issue.
Recently, the desktop software freezes at "Action engine loading configuration" message and is unrecoverable. I have tried the following things to rectify the situation:
1) Adjust the organizer settings not to sync anything except the date & time. Still happens
2) Delete all data from the device using Desktop Software and try to resync. Same problem
3) Uninstall and reinstall Blackberry Desktop Software and try to sync with both the original set of data and the empty, deleted data Blackberry. Same problem.
4) Tried wiping the blackberry completely using JL Cmdr, reinstalling the OS. In this scenario I can sync Addresses but once I sync Calendar the problems happens again and I am unable to ever sync it again (Including thereafter when de-selecting the Calendar option.
At this point I have spent hours scouring Google for help and trying the above items. This has been disastrous for me as I rely on the sync'd data for work and have already starting missing things.
I don't believe there is anything wrong with the Blackberry, as it works fine and works perfectly well after re-loading a fresh, OS, etc.
I have tried playing with the support logs but because the software freezes before calendar can sync, nothing is in the log that states if there is a corrupt record in calender causing this. Nothing dramatically changes in my calendar between the day that syncing worked and the day it didnt.
I've tried searching the Blackberry forums and have found some info but nothing helpful. RIM does not provide support telephone numbers and AT&T support has continuously demonstrated itself as worthless over my time with them.
Is there any resources left at all that I could try to get past this issue, not waste any more time, and be able to resolve the issue?
Thank you for reading and for any input you are willing to offer.
Solved!
Go to Solution.

I had a Dell PalmPilot type device in 2003 that sync'd contnously with my computer using ActiveSync. I didn't ever have to click Sync, I would make a change on either device and they would sync.
The fact that it is 2011 and we still work with Desktop Manager, the biggest piece of **bleep** software I still have to use, is simply pathetic.

BlackBerry Desktop Software 2.0.0 not syncing ical properly

I just switched over from awful Missing Sync to BlackBerry Desktop Software 2.0.0. I believe I have tried every permutation to sync my iCal with no luck. Some events sync while others don't. I sync all calendars, I replace all events on device, I deinstall and reinstall the device and still the two don't propely sync.

Hello,
I would recommend having a look at KB21320-BlackBerry Desktop Manager does not detect a BlackBerry smartphone that is connected to a Mac computer when Open using Rosetta is enabled http://bbry.lv/fKWdBZ
Thank you
-DrP
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Click Solution? for posts that have solved your issue(s)!

Blackberry Desktop Software has encountered a problem and needs to close

When I try to open Blackberry Desktop the message I get is that Blackberry Desktop Software has encountered a problem and needs to close. I have a Blackberry Bold 9700 and as a result I cannot sync. Does this mean I need to uninstall and reinstall? If I reinstall will I lose the update that I have on my phone that has changed the interface? Will I have to reinstall that as well?
Thanks for any help or advice you can give me.

I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Also, for XP users, please be sure you are on SP3...that is the current minimum level required with the latest Desktop Software.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Desktop Software will not Sync with Outlook

Hello,
I recently installed Blackberry Desktop Manager 7.1 for Windows on a PC and it will not allow me to sync with outlook calendar, memos and contacts. It will however sync windows Contacts, if I try to select the option to sync with calendar or memos it gives me an error that now compatible software can be found and to visit blackberry.com/desktop/docs. I am running Outlook 2010 32bit in Windows 7 with the latest Blackberry desktop software. I am not to familiar with Blackberry so any help would be greatly appreciated!

Well I believe I have figured out the answer to my own question, I ended up having to do a repair installation for Office 2010 and I was able to sync from outlook to the Blackberry.

Blackberry Desktop Software has stopped working. A problem has caused the program to stop...

I have a Tour 9630 and just installed v6.0 and receiving an error window "Blackberry Desktop Software has stopped working. A problem as caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have not received any message from Windows after 2 days. Has anyone experienced this problem? If so, I would appreciate any guidance. I have Windows 7, if that matters. Thank you. in advance.

Hi somewhatstock
How far did you get with them? Did they have any ideas what might be causing the problem? Trying to work on it myself, so trying to eliminate what others might have tried. Curious why it works on my Desktop however. Losing tethering really causes problems as I rely on tethering with my laptop quite a lot.
Any information most welcome,
regards,
John

BlackBerry Desktop Software Is their a download for Mac desktop Os 10.5.8

Hi
I was wondering if their is an archive within Blackberry where I could download a BlackBerry Desktop Software for my mac. I am useing 10.5.8, the new version is for 10.6 or higher.
Regards
Vintage Tec head 8088

This subject has been discussed on the forum already.
No earlier versions of the MAC desktop software for reasons unknown to us.
Indeed PC versions can be retrieved somewhere, I guess, but not for the Mac.
Only a possible reader of this forum could offer you his file if still an older version in his archive folders or something similar.
Fingers crossed
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

Blackberry desktop software 7 is a waste of time - disappointing!!!

I wish I had not accepted the option to update my desptop software from v6 to v7. I have since been unable to synchronize and have been through the re-installation process several times without success. The software kept looking for 'Blackberry desktop software.msi' under c:\Windows\installer\ folder. I am now fed up!! What a waste of time, this is not good for business.
Can any tell me where I can get the most up-to-date version 6 from a BB site? I would like to revert back to a working software.

Refer to the following post:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Good-News/m-p/1572695

Blackberry Desktop Software V6.0.2

I just recently joined the RIM Blackberry family. I've installed the latest version of the Blackberry Desktop software, but am having trouble loading the program.
I get a Windows error report...
"BlackBerry Desktop Software has encountered a problem and needs to close. We are sorry for the inconvenience."
Does anyone know what issues the program could be having? I've downloaded the program multiple times, re-installed, repaired, and tried to contact Blackberry. I'm incredibly frustrated. Anyone else having this issue, and possibly knows how to fix this?

OK I FIND SOLUTION FROM FIRST TIME. I was in January already registered under nick name HONGKONG
and here is solution what work first time. But now after DMupdate again DONT WORK.
I had all the same problems as everyone else on this thread, but it was just as simple as renaming Rim.Desktop.Services.PolicyManager.dll to Rim.Desktop.Services.PolicyManager.dll.old and then back to Rim.Desktop.Services.PolicyManager.dll it worked.
The file is located in:
C:\Program Files\Research In Motion\BlackBerry Desktop\Modules\
I can only say RIM, I never buy again BB units. Bye [keep it courteous please].

Unable to load Blackberry Desktop software windows 7 64-bit

I am currently running Windows 7 64-bit SP1. I have tried to installed Blackberry Desktop software using 710_b042_multilanguage.exe from your site.
Software appears to install without any problem. When I try to start up the software the blackberry splash screen appears without any issue. However after a short while a transparant window appears with Blackberry Desktop Software on the title bar. I have Java 7.45.
Any ideas why it doesnt appear to be loading correctly?

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Windows XP gives message "BlackBerry Desktop Software has encountered a problem and needs to close." when trying to start Desktop Manager

I apologize if this issue has already been handled in others' posts; I just can't locate my specific issue, and I'm a newbie with this.
I first encountered the Windows crash shown in subject yesterday when trying to sync my Blackberry. Message is displayed after the program churns for awhile, but hasn't even detected a remote device or shown that it is doing any work.
I vaguely recall agreeing to an update a few days back. Perhaps Windows has updated recently as well?
I have uninstalled and installed most recent Desktop version several times, rebooting in between. I have tried installing original version as well - Desktop at least starts then, but bombs before syncing anything. I also have rolled back my Windows system to before last Windows update.
Here is the error message that I believe is associated with this problem:
Sunday, December 26, 2010
.NET Runtime 2.0 Error Reporting
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 microsoft.practices.composite, P5 2.0.1.0, P6 4c58abaf, P7 12b, P8 50, P9 sclhiaanmqhkf4zdfpvvwejkphn1z uj, P10 NIL.
Thanks in advance for any help you can provide.

Bold 9650 running on Windows XP
I finally solved my problem with blackberry desktop manager 6.0.1 by going bck to 6.0 version and here is how I did it, since the 6.0 version is not available on blackberry's website or on a disk and I have spent over 30 hours with BB tech support all to no avail in fixing 6.0.1 and enabling it to open.
1) Removed any Blackberry desktop software from my computer via the add/remove program in the control panel. No need to deal with a clean uninstall in terms of registry cleaner, etc.
2) Installed 6.0 which i was lucky enough to have backed up the intallation files from several months ago when I backed up my entire system to an external drive.
3) Opened BB desktop mananager and connected my device and configured my sysn with outlook and all worked out.
If anyone needs BB Desktop Manager 6.0 to go back to a version that once worked for you, please let me know and I will email it to you via yousendit.com since it is a 95mb file.
-Marty

Is there a Blackberry Desktop Software for MAC OS 10.4.11? Or something equivalent? Help Please!

Hello All,
Is there a Blackberry Desktop Software for MAC OS 10.4.11? Or something equivalent?
I recently switched from a palm treo to blackberry but didn't anticipate syncing issues with my mac until now. The current BB desktop software seems only compatible with MAC OS 10.5, so I'm in a difficult position.
Please any suggestions are deeply welcomed!!
Thank you.
Hillman

No, sorry, there is not.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry Desktop Software.m​si missing

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Blackberry Desktop Software.msi missing