Blackberry pocketmac sync specifics

Could anyone tell me exactly what syncs with the blackberry pearl through pocketmac?
For example... does the notes section of an ical event show up on the pearl?
Is there a list anywhere of what syncs with different phones?
Thanks
Cam

http://www.pocketmac.net/products/pmblackberry/index.html

Similar Messages

BlackBerry Media Sync for MAC

BlackBerry Media Sync – Tuned Up
Your Music on Your BlackBerry Smartphone. It’s That Simple.
Sync your desktop iTunes® music files with your BlackBerry® smartphone.
BlackBerry® Media Sync makes getting more from your music quick and
easy!1,2,3,4 Want a specific playlist for the gym? With just a few
simple clicks, you can choose the playlists you want from your collection.
Or, if you just need a mix of tunes to get you through the day, songs can be
randomly chosen from your collection. And, to make sure you’ve always got enough
free memory on your BlackBerry smartphone, BlackBerry Media Sync lets you set a
limit as to how much—or how little—of your music to sync.
Mac Requirements:
Approximately 20 MB available hard drive capacity
Mac OS X version 10.5.5 or higher are compatible with iTunes version 7.7.0
or higher
iTunes Requirements (Mac):
iTunes version 7.7.0 or higher (Mac OS X version 10.5.5 or higher)
Your BlackBerry smartphone:
A supported BlackBerry smartphone:
BlackBerry® Storm™ 9530 smartphone
BlackBerry® Bold™ 9000 smartphone
BlackBerry® Pearl™ Flip 8200 Series smartphones
BlackBerry® Pearl™ 8100 Series smartphones
BlackBerry® Curve™ 8900 smartphone
BlackBerry® Curve™ 8300 Series smartphones
BlackBerry® 8800 Series smartphones
Supported file formats:
Audio Files contained in iTunes that are supported by BlackBerry smartphones
Only files with either wav, mp3, aac, m4a extensions
Playlists containing photos, videos or any unsupported audio file will not
be synchronized with the BlackBerry smartphone
Files that are not compatible with the BlackBerry media player or protected
files controlled by digital rights management technologies cannot be copied.
Note: For BlackBerry Media Sync to work the BlackBerry smartphone must be
connected to the computer via a USB cable.
Learn More
View a demo of BlackBerry Media Sync
Getting Started and Support
Download BlackBerry Media Sync
Want to learn how to use your BlackBerry® smartphone? Visit youtube.com/blackberry to help you get the most out of your BlackBerry smartphone!
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

There are two things that should really be put forward in this post.
First, this is not a final candidate of Media Sync, but a "Preview Version". In other words, I'm assuming it's Beta.
Second, the following cannot be stated clearly enough: "After installing the Preview Version of BlackBerry® Media Sync, other software previously used to synchronize data with your Mac®, such as PocketMac® for BlackBerry® devices or Missing Sync, will no longer be able to connect to your device and will not work until BlackBerry® Media Sync is uninstalled."
I like Media Sync. It works with my Bold and I can import my iTunes playlists. What I don't understand is why it would, by its installation, nullify other applications like PocketMac which are just as important (if not much, much more). What's the point if installing one cancels-out the other? Is this being corrected? What is BlackBerry/RIM's development timeline on this software (ie. when can we expect a finished version which works with other applications)?

Error 3 - Skipping. Device not detected. Bold & PocketMac sync issue

I am having issues getting my MacBook to recognize my BB Bold when trying to sync with PocketMac Sync Manager. When connecting through a USB - the device is not detected and so a sync can not be performed.
Blackberry support have instructed me to install/uninstall drivers and pocketmac which I have done as instructed yet nothing is working.
PLEASE can anyone help with solving this??

This worked for me finally:
Mac needs to "detect" your BB
Go to the BB menu (general)
On the BB - go to Options
Then go to Memory
There are a number of settings here
Media Card = On
Encryption = None
MTP = ON
Mas Storage = On
Here's the ONE:
AUTO ENABLE MASS STORAGE MODE WHEN CONNECTED = YES
As soon as I did that - the next time I synched - the Mac "found" the BB and the BB PIN was there.
Synch for Contacts was very good.
Good Luck!

PocketMac Sync Problem

Why does PocketMac sync work fine with a direct cable connection, but when in the BlackBerry sync cradle/pod it only charges and PocketMac Sync doesn't work. PocketMac "Device Status" shows the connection has been made using the sync cradle/pod, but when you select anything to sync, they're all greyed out until the direct cable connection is made. We're only talking two contact points on the connection, whether direct or via the sync cradle, so it should work. Thanks for any insight.
LarryMcJ

Yes...but I found out from PocketMac this can't be used. It's a moot point now anyway as I finally had enough of PocketMac not working...for anything, and am now using the Blackerry Media Sync app (still beta) which does a great job. Maybe someday BlackBerry will release a true Desktop Manager, like the one for Windows, for us Mac users. Until then, I'll keep an old Windows laptop handy for no other purpose than the BBDTM.
LarryMcJ

PocketMac Sync Manager Will Not Launch

Hi--
I have several times installed successfully the download for PocketMac for my Blackberry Storm on my Mac. When I click on the desktop icon to open the sync manager, I always receive this message: application PocketMac Sync Manager quit unexpectedly. I try relaunch several times and continue to receive this message.
Does anyone know how to resolve this issue so that I can launch PocketMac and begin my set up?
Thanks

Hello,
you are asking a question that concerns the Apple Mac world. I strongly advice you to post your question in the "Blackberry for Mac" board. You will find there many contributors who have the knowledge to answer you quickly.
To go there, you can go to the homepage of the current forum and look for the relevant section, or you can simply click here:
http://supportforums.blackberry.com/rim/board?board.id=blackberryformac
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BlackBerry Media Sync has encountered a problem and needs to close

I have been trying to sync my BB Curve with Media Sync and am continually receiving the same error message, "BlackBerry® Media Sync has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried restarting the computer, insalling and reinstalling, MediaSync, Desktop Manager and iTunes. All these actions seem to be ineffectivei n syncing music to my Curve via Media Sync and I keep receiving the same error message. I am able to manually move music from iTunes onto my Memory Card in the E: Drive. Any assistance in troubleshooting Media Sync would be greatly appreciated. Thanks
System Specs:
BlackBerry Media Sync 2.0.0.27
BlackBerry Desktop Software 5.0
BlackBerry Curve 8310 (v4.5.0.110)
-8 GB Kingston MicroSDHC
iTunes 8.2.1.6
Windows XP SP2
Solved!
Go to Solution.

Hi and welcome to the forums!
BlackBerry Media Sync 2.0 terminates unexpectedly
The Microsoft® .NET framework used by the BlackBerry Media Sync product is not installed properly or has become corrupted.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

8120 Media Sync - "Your device is not recognized by Blackberry Media Sync"

I got a new (refurbished from ebay) Pearl 8120. I just downloaded the newest Desktop Manager and Media Sync software. The Desktop Manager works fine with the Pearl. The 8GB microSDHC card was formatted and has worked fine in the phone so far. However, when I try to use the Media Sync software, I get this error:
"Your device is not recognized by Blackberry Media Sync. Please check that
(1) a memory card is installed correctly in your Blackberry device
(2) mass storage mode is turned on for your blackberry device."
I have checked both these things. I have tried running the program in XP compatibility mode and as administrator. Also, my computer doesn't recognize the phone as a mass storage device (is it supposed to?). I can always use my card reader to put files on my card, but I'd like to be able to use the Media Sync software.
My OS is version 4.5.0.124
edit: Now it sometimes tells me "You need to turn on mass storage mode from the connected Blackberry Device and click Retry. This may require you to reconnect your device."
In my settings I have Mass Storage Mode Support: On. Auto Enable Mass Storage Mode When Connected: Yes.
I've reconnected the device and everything. I've reloaded the card and restarted the phone. Media Sync still gives me errors and Windows still doesn't see the phone as a mass storage device.

Hi, a simple solution is to take out humbly your previous phone from the closet (or thrashbin), put the microSD card into it and connect it to PC again. And you thought you would never use it again once you have that "awesome" Blackberry... :-)
I did this with my Nokia 6120. Also works with any standard microSD reader.

How do I get my Blackberry to Sync with Outlook and other apps on Mavericks?

With the removal of iSync, how do I get my Blackberry to sync with Microsoft Outlook 2011, and the other applications on Mac?

In most cases you would never need to do so in 2014.
It is a very old way of thinking that mobile devices should "sync" with a local computer any more.
All modern mobile devices should be communicating directly with a server to get email, calendar, contacts, and any other data. So, your desktop computers should get email, calendar, and contact information directly from the server, your laptops should get dta from the server, and any tablets, phones, or blackberrys should be getting data directly from the server just the same.

BlackBerry Media Sync 2.0 Now Available

BlackBerry® Media Sync 2.0
Product Overview
BlackBerry Media Sync 2.0 is the latest version of BlackBerry Media Sync and is available for download via www.blackberry.com/mediasync and through BlackBerry Desktop Manager as of today!
Your
music on your BlackBerry Smartphone. It’s That Simple. Sync your
desktop iTunes® or Windows Media Player music files with your
BlackBerry® smartphone. BlackBerry® Media Sync makes getting more from
your music quick and easy! Want a specific playlist for the gym? With
just a few simple clicks, you can choose the playlists you want from
your collection.
Or,
if you just need a mix of tunes to get you through the day, songs can
be randomly chosen from your collection. And, to make sure you’ve
always got enough free memory on your BlackBerry smartphone, BlackBerry
Media Sync lets you set a limit as to how much—or how little—of your
music to sync.
Download Media Sync 2.0 Now!
Supported Software
iTunes 7.2 and later are the only versions of iTunes that are supported.
Windows Media Player 10 and later on the following operating systems are supported:
Windows XP with Service Pack 2 or later for both the 32-bit and 64-bit editions
Windows Vista
Features
Support for Windows Media Player
Support for Windows XP 64-bit
Support to synchronize iTunes content and Windows Media Player content in separate libraries
Improved detection of supported file types and formats
Enhanced album art support
New language support for:
Japanese
Traditional Chinese
Korean
Czech
Hungarian
European Portuguese
Russian
Dutch
Indonesian
Frequently Asked Questions
BlackBerry Media Sync 2.0 for Windows displays a blank screen when launched
How to switch between iTunes and Windows Media Player for BlackBerry Media Sync
BlackBerry Media Sync 2.0 Terminates Unexpectedly
New Features in BlackBerry Media Sync 2.0
Do you have questions about your BlackBerry smartphone?
Go to mobile.blackberry.com on your BlackBerry smartphone to enter your question and get instant answers!

Just so everyone knows, this does not apply to the Mac version.
Gambit - why are you posting this here? After going through the hoops it plainly says on the download page that it's the same "Preview Version" as was released in December.
It's misleading to post news of Media Sync 2.0 here when Mac-BlackBerry users haven't even been provided with a stable version of Media Sync 1.0 !
"We hope you enjoy this software and look forward to making a full release available to you in the future"
Sure...

Blackberry Media Sync

Some songs from my play list in Itunes will not sync into my Blackberry Curve, they are purchased songs. When I look at the song in the Media Sync play list there is a small lock on it. How do I remove lock so I can transfer the song?

Hi,
You have some songs that have Digital Rights Management protection.
Read the attached article.
"Files that are not compatible with the BlackBerry smartphone media
application or files controlled by DRM technologies cannot be copied."
KB15645 How to install, synchronize, and update BlackBerry Media Sync.
Thanks,
Bifocals
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Blackberry Media Sync fails to connect to my Blackberry

Everytime I try to use the Media Sync it fails to connect. Ive tried plenty of times and I still cant get it to work. Ive checked my usb connection and its all fine. i can do anything else but that.
I have the blackberry 8320
How do i get it to connect?

Thanks for your response.
I have desktop mgr 4.7 and BB plugged in and online. When i then click on the blackberry media sync function to upload my music from iTunes. It knows that my BB is still connected as it states my PIN No. in the top right hand corner, however as it is looking for my playlists, an error pops up and states "Blackberry Media Sync failed to connect to your Blackberry device. Click Retry to try again or Cancel to disconnect". If i click retry the same error comes up.
I am wondering if you can only assign one BB PIN to the Media Sync as it is linked to iTunes, similar to what Apple's restrictions are with having multiple iPods syncronising on the software.
Hope this makes sense, i was thinking i should send a snap shot of the screen into BlackBerry though can't find an email address to shoot it too.
Thoughts?
The Dog

Blackberry Media Sync crashes after install

Hi,
I'm runningv4.5.0.110 (Platform 2.7.0.90) on my 8310.
My Desktop Manager is v4.6.0.13 (Jun 20, 2008)
After downloadiung and installing Music Sync, it crashes everytime I try to run is with the typical Windows XP dialouge asking if I want to send this info to Microsoft.
Below is the Application Log entry generated at the time of failure.
Even if I can't make it work, I need to uninstall it to get the vanilla media manager to work.
Help!
Windows XP Application Log entry
Faulting application blackberry music sync.exe, version 1.1.0.24, stamp 49411411, faulting module kernel32.dll, version 5.1.2600.5512, stamp 4802a12c, debug? 0, fault address 0x00012aeb.

what is music sync?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Media Sync and Windows 7 Beta

I recently downloaded the new Windows 7 Beta from Microsoft and set my computer up as a dual boot system (along side Vista) just to check it out and experiment. One of the issues i've noticed is that some installation programs do not recognize Windows 7 as a supported OS (no surprise here since it is just a Beta) even though it is more or less, Vista. One of these installation programs is the installer for Blackberry Media Sync. Was just wondering if anyone might have information on how to get around this, or, if RIM is working on updates to support the new OS. I know this is more an issue with Windows than it is with RIM, but it would be nice if RIM included the OS as an option. Thanks for your time, cheers to all.

OK guys I am not a geek I have no idea how to do this stuff. But it is Jan 2011 and I could not get my new laptop to recognize the Blackberry Curve 9700 so I could sync it up. What I did to solve this is I synced up the device with my old desktop, which I had not done in over 6 months after I had a hard drive crash on a laptop. Whatever happened, the device ended up with a bunch of new software on it and when I put it on the new laptop it synced up just fine. I don't know if this will help anybody but I hope so.

BlackBerry Media Sync Crashes

I've been having many problems with BB Media Sync (the most recent version from the BB website). After the program loaded, I would connect my BB and it would immediately crash and give me an error message. Two weeks ago, I reinstalled Windows 7 and I installed BB Media Sync along with the desktop applications. I'm still having this problem:
Problem Event Name:   CLR20r3
Problem Signature 01:   blackberry media sync.exe
Problem Signature 02:   3.0.0.36
Problem Signature 03:   4b2ab1b7
Problem Signature 04:   mscorlib
Problem Signature 05:   2.0.0.0
Problem Signature 06:   4a275af7
Problem Signature 07:   de
Problem Signature 08:   10
Problem Signature 09:   System.ArgumentException
OS Version:   6.1.7600.2.0.0.256.48
Locale ID:   1033
I've tried changing the registry entry for photo importation, which did not exist, so I added one (string value), but it still crashes.
Here's the error log:
[30000] (13/06 21:0:44):{1} Current Date: 2010/06/13
[50001] (13/06 21:00:44):{1} (Debug Log Level: 3)
[50001] (13/06 21:00:44):{1} (Event Log Level: -1)
[38017] (13/06 21:00:45):{1} (3.0.0.39)
[38018] (13/06 21:00:45):{1} (0.0.0.0)
[30004] (13/06 21:00:46):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
[37001] (13/06 21:00:47):{6} Log Cleaning Started.
[18005] (13/06 21:00:47):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
[30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
[30004] (13/06 21:00:47):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
[30004] (13/06 21:00:47):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{3} (TASK: Service Startup, Duration: 1288)
[30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:00:47):{4} (LoadDataSource: Started loading PicturesDesktop)
[30004] (13/06 21:00:47):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
[30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{3} (TASK: MusicServiceStartupTask, Duration: 17)
[30004] (13/06 21:00:47):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:00:47):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[38050] (13/06 21:00:47):{3} (LoadDataSource: Started loading iTunes)
[30004] (13/06 21:00:47):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:47):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:00:47):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
[30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:48):{4} (TASK: Load_Picture_Library, Duration: 450)
[19036] (13/06 21:00:48):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
[30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:48):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 517)
[38050] (13/06 21:00:48):{4} (LoadDataSource: Finished)
[30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
[30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:48):{4} (TASK: PictureServiceStartupTask, Duration: 552)
[30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:48):{3} (TASK: Load_iTunes_Library, Duration: 815)
[30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:48):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1119)
[38050] (13/06 21:00:48):{3} (LoadDataSource: Finished)
[30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
[30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:00:49):{3} (TASK: LoadMusicSourceTask, Duration: 1339)
[30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:01:08):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void CheckForUpdate())
[30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:01:08):{3} (TASK: AutoUpdate Startup Task, Duration: 298)
[19046] (13/06 21:01:09):{4} (C:\Users\Paul M. Cohen\AppData\Roaming\Research In Motion\BlackBerry Media Sync\Data\supported_devices.xml Failed SHA1Checksum)
[18002] (13/06 21:01:09):{3} EXCEPTION: Net.Rim.AutoUpdateLib.Model.UpdateException -- MESSAGE: The remote server returned an error: (404) Not Found. -- STACK: No stack trace available.
[38016] (13/06 21:01:09):{3}
[19045] (13/06 21:01:10):{4} EXCEPTION: System.NullReferenceException -- MESSAGE: Object reference not set to an instance of an object. -- STACK:    at Rim.UI.MediaSync.Presenters.DevicePresenter.HandleDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceImageDownloaded(Object sender, DeviceImageEventArgs e){CRLF}   at Rim.Application.Utilities.Events.Eventer.Raise[THandlerArgs,TArgs](Object sender, EventHandler`1 handler, TArgs e){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImage(String filename, String checksum){CRLF}   at Rim.Media.Device.Support.DeviceSupportSslDownloader.GetDeviceImages()
[19045] (13/06 21:01:10):{4} (Error checking for newer device images.)
[30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__c())
[30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:01:10):{4} (TASK: DownloadAndUpdateSupportedDevices, Duration: 1919)
[38036] (13/06 21:01:29):{8} (30B7FC93: Attached)
[50002] (13/06 21:01:29):{B} (BlackBerry Connect: Started)
[38036] (13/06 21:01:34):{B} (30B7FC93: Connected)
[50002] (13/06 21:01:34):{B} (BlackBerry Connect: Finished)
[59999] (13/06 21:01:36):{B} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
[50001] (13/06 21:11:34):{1} (Debug Log Level: 3)
[50001] (13/06 21:11:34):{1} (Event Log Level: -1)
[38017] (13/06 21:11:35):{1} (3.0.0.39)
[38018] (13/06 21:11:35):{1} (0.0.0.0)
[30004] (13/06 21:11:36):{4} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
[50002] (13/06 21:11:37):{9} (BlackBerry Connect: Started)
[37001] (13/06 21:11:37):{6} Log Cleaning Started.
[18005] (13/06 21:11:37):{4} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
[30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
[30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
[30004] (13/06 21:11:37):{4} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{4} (TASK: Service Startup, Duration: 1245)
[30004] (13/06 21:11:37):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
[30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{3} (TASK: MusicServiceStartupTask, Duration: 16)
[30004] (13/06 21:11:37):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:11:37):{4} (LoadDataSource: Started loading PicturesDesktop)
[38050] (13/06 21:11:37):{3} (LoadDataSource: Started loading iTunes)
[30004] (13/06 21:11:37):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:37):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:11:37):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
[38050] (13/06 21:11:37):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:38):{4} (TASK: Load_Picture_Library, Duration: 715)
[19036] (13/06 21:11:38):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
[30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:38):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 807)
[38050] (13/06 21:11:38):{4} (LoadDataSource: Finished)
[30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
[30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:38):{4} (TASK: PictureServiceStartupTask, Duration: 892)
[30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:38):{3} (TASK: Load_iTunes_Library, Duration: 1045)
[30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:38):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 1208)
[38050] (13/06 21:11:38):{3} (LoadDataSource: Finished)
[30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
[30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:11:39):{3} (TASK: LoadMusicSourceTask, Duration: 1423)
[38036] (13/06 21:11:40):{9} (30B7FC93: Connected)
[50002] (13/06 21:11:40):{9} (BlackBerry Connect: Finished)
[59999] (13/06 21:11:41):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
[50001] (13/06 21:15:12):{1} (Debug Log Level: 3)
[50001] (13/06 21:15:12):{1} (Event Log Level: -1)
[38017] (13/06 21:15:13):{1} (3.0.0.39)
[38018] (13/06 21:15:13):{1} (0.0.0.0)
[30004] (13/06 21:15:14):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
[50002] (13/06 21:15:14):{9} (BlackBerry Connect: Started)
[37001] (13/06 21:15:14):{6} Log Cleaning Started.
[18005] (13/06 21:15:15):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
[30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
[30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
[30004] (13/06 21:15:15):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{3} (TASK: Service Startup, Duration: 1233)
[30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:15:15):{4} (LoadDataSource: Started loading PicturesDesktop)
[30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
[30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{3} (TASK: MusicServiceStartupTask, Duration: 18)
[30004] (13/06 21:15:15):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:15:15):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[38050] (13/06 21:15:15):{3} (LoadDataSource: Started loading iTunes)
[30004] (13/06 21:15:15):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:15:15):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
[30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{4} (TASK: Load_Picture_Library, Duration: 424)
[19036] (13/06 21:15:15):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
[30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 471)
[38050] (13/06 21:15:15):{4} (LoadDataSource: Finished)
[30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
[30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:15):{4} (TASK: PictureServiceStartupTask, Duration: 499)
[30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:16):{3} (TASK: Load_iTunes_Library, Duration: 726)
[30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:16):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 863)
[38050] (13/06 21:15:16):{3} (LoadDataSource: Finished)
[30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
[30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:15:16):{3} (TASK: LoadMusicSourceTask, Duration: 1057)
[38036] (13/06 21:15:16):{9} (30B7FC93: Connected)
[50002] (13/06 21:15:16):{9} (BlackBerry Connect: Finished)
[59999] (13/06 21:15:17):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
[50001] (13/06 21:16:27):{1} (Debug Log Level: 3)
[50001] (13/06 21:16:27):{1} (Event Log Level: -1)
[38017] (13/06 21:16:28):{1} (3.0.0.39)
[38018] (13/06 21:16:28):{1} (0.0.0.0)
[30004] (13/06 21:16:28):{3} (TASK: Service Startup, STATE: Pending, TRANSITION: none, OPERATION: none)
[50002] (13/06 21:16:29):{9} (BlackBerry Connect: Started)
[37001] (13/06 21:16:29):{6} Log Cleaning Started.
[18005] (13/06 21:16:30):{3} EXCEPTION: System.Runtime.InteropServices.COMException -- MESSAGE: Retrieving the COM class factory for component with CLSID {6BF52A52-394A-11D3-B153-00C04F79FAA6} failed due to the following error: 80040154. -- COM ERROR CODE: -2147221164 (80040154) -- STACK:    at Rim.Media.Source.WindowsMedia.WMPDetector.GetWMPVersion()
[30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__0())
[30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <CreateServiceStartupTask>b__1())
[30004] (13/06 21:16:30):{3} (TASK: Service Startup, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{3} (TASK: Service Startup, Duration: 1285)
[30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:16:30):{4} (LoadDataSource: Started loading PicturesDesktop)
[30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__6())
[30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{3} (TASK: MusicServiceStartupTask, Duration: 17)
[30004] (13/06 21:16:30):{3} (TASK: LoadMusicSourceTask, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:16:30):{3} (LoadDataSource: Started loading iTunes)
[30004] (13/06 21:16:30):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{3} (TASK: Load_iTunes_Library, STATE: Pending, TRANSITION: none, OPERATION: none)
[38050] (13/06 21:16:30):{4} (Loading datasource from Rim.Media.Source.Pictures.PictureDataSourceLoader)
[38050] (13/06 21:16:30):{3} (Loading datasource from Rim.Media.Source.iTunes.ITunesXmlDataSourceLoader)
[30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{4} (TASK: Load_Picture_Library, Duration: 444)
[19036] (13/06 21:16:30):{4} (Library Refresh Complete for MediaSource: PicturesDesktop)
[30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{4} (TASK: API_LOAD_DATASOURCE_PicturesDesktop, Duration: 515)
[38050] (13/06 21:16:30):{4} (LoadDataSource: Finished)
[30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__3())
[30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:30):{4} (TASK: PictureServiceStartupTask, Duration: 553)
[30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0())
[30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:31):{3} (TASK: Load_iTunes_Library, Duration: 799)
[30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__d())
[30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:31):{3} (TASK: API_LOAD_DATASOURCE_iTunes, Duration: 944)
[38050] (13/06 21:16:31):{3} (LoadDataSource: Finished)
[38036] (13/06 21:16:31):{9} (30B7FC93: Connected)
[30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <ProcessMusicSourceRequest>b__a())
[30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, STATE: Completed, TRANSITION: none, OPERATION: none)
[30004] (13/06 21:16:31):{3} (TASK: LoadMusicSourceTask, Duration: 1101)
[50002] (13/06 21:16:31):{9} (BlackBerry Connect: Finished)
[59999] (13/06 21:16:31):{9} EXCEPTION: System.ArgumentException -- MESSAGE: An item with the same key has already been added. -- STACK:    at System.ThrowHelper.ThrowArgumentException(ExceptionResource resource){CRLF}   at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add){CRLF}   at System.Collections.Generic.Dictionary`2.Add(TKey key, TValue value){CRLF}   at Rim.Application.Utilities.HashSet`1.Add(T item){CRLF}   at Rim.Application.Utilities.HashSet`1..ctor(IEnumerable`1 items){CRLF}   at Rim.Media.Sync.SyncProviders.MediaContent.InitializeWithSourceSelector(IMediaSelector selector){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeDestinationWithSource(){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.InitializeWithDestinationProvider(IDestinationSyncResources syncResources){CRLF}   at Rim.Media.Sync.SyncControllers.DesktopToDevice.DesktopToDeviceSyncController.Initialize(ISyncSourceProvider sourceProvider, IDestinationSyncResources destinationResources){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource, Boolean restoreSelections){CRLF}   at Rim.Media.Sync.SyncService.RefreshDestinationProvider(MediaSource mediaSource){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.SetCurrentBlackBerryDrive(IBlackBerryDriveInfo drive, Boolean suppressDestinationRefresh){CRLF}   at Rim.Media.Sync.BBMusicSyncAPI.OnDeviceConnectionFinished(Object sender, EventArgs e){CRLF}   at Rim.Media.Device.DeviceManager.ConnectDevice(Object pin){CRLF}   at System.Threading.ThreadHelper.ThreadStart_Context(Object state){CRLF}   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state){CRLF}   at System.Threading.ThreadHelper.ThreadStart(Object obj)
Any ideas?
Best,
Paul

Hi Paul:
Thanks for reporting this issue. We’re looking into it.
I think removing the MediaSync files from your device will help solve this issue.
Be warned, after you do this, MediaSync won’t remember any of your previous selections.
Connect your phone and enable USB Massstorage
In Windows Explorer, find the drive you’ve been using with MediaSync
The path will be something like J:\home\user\system\Media Sync
Delete all the files here.
Go to %appdata%\Research In Motion\BlackBerry Media Sync
Delete all the files here.
Try using MediaSync again.
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

BlackBerry Media Sync Failed to connect to your BlackBerry device

I am trying to successfully sync my blackberry bold 9000 with itunes via the BB media sync program. I have successfully installed desktop manager and can sync contacts, email, add applications and can sync via Roxio media manager (painfully though). However when I open BB Media Sync I get an error Msg saying 'Blackberry Media Sync Failed to connect to your blackberry device - Retry or Cancel' It displays the device PIN in the window but still says please conect a blackberry device. I have mass storage mode turned on, media card support, USB drivers installed and have checked the media card is inserted correctly. When I try to find my blackberry in 'My Computer' it does not appear to be there either. What am I doing wrong?? Please help

Hi....
read this post and see if that works for you...
http://supportforums.blackberry.com/rim/board/message?board.id=Bold&message.id=1614&query.id=19721#M...
Cheers
M
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