Blocking Service Call alerts

When a Service Call is added andassigned to a 'Handled By' person, standard SBO functionality sends an alert message to the person.
Is there any way to block these messages or prevent them from being generated without disabling the entire message service?
Regards,
Douglas

Hi Douglas,
I'm not sure where it is set, but I use the service module daily and do not receive these alerts, so there must be some way to suppress them.
Perhaps under System Initialisation> Gerneral Settings on the services tab, the alert for activities scheduled for today? Mine is not set.
It may be a matter of trial & error.....

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