Blue screen error "windows has recovered from a unexpected shutdown"
Hi guys
I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8F2DA8A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062614-23836-01.dmp
C:\Users\Venkateshwara swamy\AppData\Local\Temp\WER-74552-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
It could be some driver compatibility issues.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.
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The MDT task sequence consistently fails after the reboot in the "Postinstall" group. The install OS, Copy Scripts, Configure, Inject Drivers, Next Phase, and Restart Computer tasks all execute successfully, then the MDT-initiated reboot
completes successfully. There is nothing else helpful in the SMSTS.LOG, these are the last entries in the log:
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The error message on the reference computer says, "Windows has recovered from an unexpected shutdown" along with "An existing in-progress deployment was found but is not in an expected state. Would you like to ignore this in-progress
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I have found one post that suggested modifying customsettings.ini with HideShell=Yes, which I tried. It didn't help.
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Thanks,
FPThanks for your reply Phil.
Setuperr.log is empty, zero bytes. Setupact.log looks good to me, it has these entries at the end:
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SetupSQM Started
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Our image environment was created during an MCS Engagement, so we have the solution pack and there are many variables in customsettings.ini. I will need to find out how to narrow this down but I'm not finding a log file that tells me where it's choking...
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Windows has recovered from an unexpected shutdown(blue screen) windows 7 ultimate 64 bit
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF90043C98BEC
BCP2: 0000000000000001
BCP3: FFFFF9600025033E
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\060614-25256-01.dmp
C:\Windows\Temp\WER-31699-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
please help
this happens after i add a 2gb ramYH
These were driver verified and Related to nvlddmkm.sys nVidia Display Driver. I would install the newest driver available (even if it is the same date as drivers do become corrupt)
Microsoft (R) Windows Debugger Version 6.3.9600.17029 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\060714-31793-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*H:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03a4c000 PsLoadedModuleList = 0xfffff800`03c8f670
Debug session time: Sat Jun 7 01:23:16.118 2014 (UTC - 4:00)
System Uptime: 0 days 0:03:21.913
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck C4, {f6, 17c, fffffa8005acab30, fffff8800f327295}
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+9b295 )
Followup: MachineOwner
1: kd> !analyze -v
* Bugcheck Analysis *
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught. This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 00000000000000f6, Referencing user handle as KernelMode.
Arg2: 000000000000017c, Handle value being referenced.
Arg3: fffffa8005acab30, Address of the current process.
Arg4: fffff8800f327295, Address inside the driver that is performing the incorrect reference.
Debugging Details:
BUGCHECK_STR: 0xc4_f6
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME: nvspcaps64.exe
CURRENT_IRQL: 0
ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre
LAST_CONTROL_TRANSFER: from fffff80003f4f4ec to fffff80003ac1c00
STACK_TEXT:
fffff880`09fe3a38 fffff800`03f4f4ec : 00000000`000000c4 00000000`000000f6 00000000`0000017c fffffa80`05acab30 : nt!KeBugCheckEx
fffff880`09fe3a40 fffff800`03f64bf4 : 00000000`0000017c fffffa80`05acab30 00000000`00000004 fffff800`03aec83b : nt!VerifierBugCheckIfAppropriate+0x3c
fffff880`09fe3a80 fffff800`03d1c0e0 : 00000000`00000000 fffff880`09fe3cd0 fffff880`09fe3e00 fffff880`09fe3f88 : nt!VfCheckUserHandle+0x1b4
fffff880`09fe3b60 fffff800`03d76c31 : fffff8a0`0ab06000 00000000`00000002 fffffa80`018c9f30 00000000`00000000 : nt! ?? ::NNGAKEGL::`string'+0x202ae
fffff880`09fe3c30 fffff800`03ac0e93 : 00000000`0000017c 00000000`00000240 00000000`00000000 00000000`00000003 : nt!NtSetValueKey+0xe1
fffff880`09fe3d60 fffff800`03abd450 : fffff800`03f534db fffff880`0f327295 fffff880`09fe4afc 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
fffff880`09fe3f68 fffff800`03f534db : fffff880`0f327295 fffff880`09fe4afc 00000000`00000000 fffff800`03abd450 : nt!KiServiceLinkage
fffff880`09fe3f70 fffff880`0f327295 : 00000000`00000008 fffff880`09fe4031 00000000`00000011 ffffffff`80000d38 : nt!VfZwSetValueKey+0x6b
fffff880`09fe3fc0 00000000`00000008 : fffff880`09fe4031 00000000`00000011 ffffffff`80000d38 fffff880`09fe4afc : nvlddmkm+0x9b295
fffff880`09fe3fc8 fffff880`09fe4031 : 00000000`00000011 ffffffff`80000d38 fffff880`09fe4afc fffff800`00000004 : 0x8
fffff880`09fe3fd0 00000000`00000011 : ffffffff`80000d38 fffff880`09fe4afc fffff800`00000004 00000000`00000000 : 0xfffff880`09fe4031
fffff880`09fe3fd8 ffffffff`80000d38 : fffff880`09fe4afc fffff800`00000004 00000000`00000000 00000000`00000000 : 0x11
fffff880`09fe3fe0 fffff880`09fe4afc : fffff800`00000004 00000000`00000000 00000000`00000000 00000000`0000017c : 0xffffffff`80000d38
fffff880`09fe3fe8 fffff800`00000004 : 00000000`00000000 00000000`00000000 00000000`0000017c 00000000`00120010 : 0xfffff880`09fe4afc
fffff880`09fe3ff0 00000000`00000000 : 00000000`00000000 00000000`0000017c 00000000`00120010 fffff880`09fe4a0a : 0xfffff800`00000004
STACK_COMMAND: kb
FOLLOWUP_IP:
nvlddmkm+9b295
fffff880`0f327295 488b4dcf mov rcx,qword ptr [rbp-31h]
SYMBOL_STACK_INDEX: 8
SYMBOL_NAME: nvlddmkm+9b295
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 52b326bc
FAILURE_BUCKET_ID: X64_0xc4_f6_VRF_nvlddmkm+9b295
BUCKET_ID: X64_0xc4_f6_VRF_nvlddmkm+9b295
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:x64_0xc4_f6_vrf_nvlddmkm+9b295
FAILURE_ID_HASH: {b9cbc4df-f49a-e3ea-a7bf-8726e91f6c99}
Followup: MachineOwner
Other drivers needing updating
nvm62x64.sys 10/17/2008 5:01:06 PM fffff880`04400000 fffff880`04463d80 0x48f8fd12 0x00063d80
anodlwfx.sys 3/6/2009 6:10:08 AM fffff880`041b3000 fffff880`041bc000 0x49b0f680 0x00009000
Wanikiya and Dyami--Team Zigzag -
Windows has recovered from an unexpected shut down -- Windows 7 on 64 bit problems
Hi, I know lots of people have had this problem, but I need help --- it seems like since everyone has had this problem since 2009, there should be an easier way to fix it than all the complicated answers I have read so far.
I have a Toshiba Satellite A305; T8100 @ 2.10GHz; 64 bit.
My computer will have an unexpected shut down whenever it is left alone for too long (goes to sleep). I've tried installing the latest drivers.... maybe I am missing something?
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 100000ea
BCP1: FFFFFA8005D77060
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\030711-55239-01.dmp
C:\Users\Tina\AppData\Local\Temp\WER-141149-0.sysdata.xmlTHREAD_STUCK_IN_DEVICE_DRIVER_M (100000ea)
The device driver is spinning in an infinite loop, most likely waiting for
hardware to become idle. This usually indicates problem with the hardware
itself or with the device driver programming the hardware incorrectly.
Arguments:
Arg1: fffffa8005d77060, Pointer to a stuck thread object. Do .thread then kb on it to find
the hung location.
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 30 06:23:28 2009 (4A712040)
CheckSum: 005CC239
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
1: kd> k
Child-SP RetAddr Call Site
fffff880`069de588 fffff880`04e95f63 nt!KeBugCheckEx
fffff880`069de590 fffff880`04e96112 dxgkrnl!TdrTimedOperationBugcheckOnTimeout+0x37
fffff880`069de600 fffff880`048a909a dxgkrnl!TdrTimedOperationDelay+0xbe
fffff880`069de640 00000000`00000000 atikmdag +0x3109a
your extremely old ATI catalyst driver is the cause. Update the driver:
http://game.amd.com/us-en/drivers_catalyst.aspx
André
"A programmer is just a tool which converts caffeine into code"
Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221 -
Dmp file and blue screen error Windows 7
Hi,
Just wondering if someone can tell me how to read the dmp file created after the blue screen appears ?
I have just recently upgraded my Toshiba P300 from Vista 64 bit to Windows 7 Home Prem 64 bit.
I dont know why Windows 7 keeps crashing and so far I have no idea of how to open the .dmp
file (I have zipped the dmp file and attahced below).
http://cid-7a99d6152c55359c.skydrive.live.com/self.aspx/.Public/minidump/022710-26223-01.zip
The message that I been given so far says :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081
Additional information about the problem:
BCCode: a
BCP1: FFFFF6FC40052000
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E62322
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-26223-01.dmp
C:\Users\Caroline\AppData\Local\Temp\WER-125393-0.sysdata.xmlI have try step 1 and didnt boot up the window normaly...same thing happened
Window 7 is loading...then boom the screen failed and blue screen appear...
there is the latet crash report
Version=1
EventType=BlueScreen
EventTime=129810543666556864
ReportType=4
Consent=1
ReportIdentifier=9fb6a978-99f3-11e1-9b67-fa9a72be4846
IntegratorReportIdentifier=050912-14508-01
Response.type=4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
UI[2]=C:\Windows\system32\wer.dll
UI[3]=Windows has recovered from an unexpected shutdown
UI[4]=Windows can check online for a solution to the problem.
UI[5]=&Check for solution
UI[6]=&Check later
UI[7]=Cancel
UI[8]=Windows has recovered from an unexpected shutdown
UI[9]=A problem caused Windows to stop working correctly. Windows will notify you if a solution is available.
UI[10]=Close
Sec[0].Key=BCCode
Sec[0].Value=a
Sec[1].Key=BCP1
Sec[1].Value=0000000000000000
Sec[2].Key=BCP2
Sec[2].Value=0000000000000002
Sec[3].Key=BCP3
Sec[3].Value=0000000000000001
Sec[4].Key=BCP4
Sec[4].Value=FFFFF8000308BB7E
Sec[5].Key=OS Version
Sec[5].Value=6_1_7601
Sec[6].Key=Service Pack
Sec[6].Value=1_0
Sec[7].Key=Product
Sec[7].Value=256_1
File[0].CabName=050912-14508-01.dmp
File[0].Path=050912-14508-01.dmp
File[0].Flags=589826
File[0].Type=2
File[0].Original.Path=C:\Windows\Minidump\050912-14508-01.dmp
File[1].CabName=sysdata.xml
File[1].Path=WER-27253-0.sysdata.xml
File[1].Flags=589826
File[1].Type=5
File[1].Original.Path=C:\Users\Moz\AppData\Local\Temp\WER-27253-0.sysdata.xml
File[2].CabName=Report.cab
File[2].Path=Report.cab
File[2].Flags=196608
File[2].Type=7
File[2].Original.Path=Report.cab
FriendlyEventName=Shut down unexpectedly
ConsentKey=BlueScreen
AppName=Windows
AppPath=C:\Windows\System32\WerFault.exe
ive also have got a AI SUITE II crash...
Version=1
EventType=APPCRASH
EventTime=129809041249476693
ReportType=2
Consent=1
UploadTime=129809041250516752
ReportIdentifier=ddea075d-9895-11e1-9a9f-eb38eba38a41
IntegratorReportIdentifier=ddea075c-9895-11e1-9a9f-eb38eba38a41
WOW64=1
Response.BucketId=2555721005
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=AI Suite II.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.40
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17651
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4e211319
Sig[6].Name=Exception Code
Sig[6].Value=0eedfade
Sig[7].Name=Exception Offset
Sig[7].Value=0000b9bc
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3084
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
UI[3]=AI Suite II has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\Windows\syswow64\WINTRUST.DLL
LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[6]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[7]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[8]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[9]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\ADVAPI32.DLL
LoadedModule[13]=C:\Windows\system32\VERSION.DLL
LoadedModule[14]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.DLL
LoadedModule[15]=C:\Windows\syswow64\GDI32.dll
LoadedModule[16]=C:\Windows\syswow64\USER32.dll
LoadedModule[17]=C:\Windows\syswow64\LPK.dll
LoadedModule[18]=C:\Windows\syswow64\USP10.dll
LoadedModule[19]=C:\Windows\system32\MSIMG32.DLL
LoadedModule[20]=C:\Windows\syswow64\SHELL32.DLL
LoadedModule[21]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[22]=C:\Windows\syswow64\OLE32.DLL
LoadedModule[23]=C:\Windows\syswow64\OLEAUT32.DLL
LoadedModule[24]=C:\Windows\system32\IMM32.DLL
LoadedModule[25]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[26]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[27]=C:\Windows\system32\rsaenh.dll
LoadedModule[28]=C:\Windows\syswow64\imagehlp.dll
LoadedModule[29]=C:\Windows\system32\ncrypt.dll
LoadedModule[30]=C:\Windows\system32\bcrypt.dll
LoadedModule[31]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[32]=C:\Program Files (x86)\ASUS\AI Suite II\AsMultiLang.dll
LoadedModule[33]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[34]=C:\Program Files (x86)\ASUS\AI Suite II\ImageHelper.dll
LoadedModule[35]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[36]=C:\Windows\system32\USERENV.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\GPAPI.dll
LoadedModule[39]=C:\Windows\system32\cryptnet.dll
LoadedModule[40]=C:\Windows\syswow64\WLDAP32.dll
LoadedModule[41]=C:\Windows\system32\SensApi.dll
LoadedModule[42]=C:\Windows\system32\Cabinet.dll
LoadedModule[43]=C:\Windows\system32\DEVRTL.dll
LoadedModule[44]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[45]=C:\Windows\system32\WINHTTP.dll
LoadedModule[46]=C:\Windows\system32\webio.dll
LoadedModule[47]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[48]=C:\Windows\syswow64\NSI.dll
LoadedModule[49]=C:\Windows\system32\credssp.dll
LoadedModule[50]=C:\Windows\syswow64\mswsock.dll
LoadedModule[51]=\\.\globalroot\systemroot\syswow64\mswsock.dll
LoadedModule[52]=C:\Windows\syswow64\WININET.dll
LoadedModule[53]=C:\Windows\syswow64\Normaliz.dll
LoadedModule[54]=C:\Windows\syswow64\iertutil.dll
LoadedModule[55]=C:\Windows\syswow64\urlmon.dll
LoadedModule[56]=C:\Windows\system32\Secur32.dll
LoadedModule[57]=C:\Windows\System32\wshtcpip.dll
LoadedModule[58]=C:\Windows\System32\wship6.dll
LoadedModule[59]=C:\Windows\system32\IPHLPAPI.DLL
LoadedModule[60]=C:\Windows\system32\WINNSI.DLL
LoadedModule[61]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[62]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[63]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[64]=C:\Windows\system32\uxtheme.dll
LoadedModule[65]=C:\Windows\system32\DNSAPI.dll
LoadedModule[66]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[67]=C:\Windows\system32\rasadhlp.dll
LoadedModule[68]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[69]=C:\Program Files (x86)\ASUS\AI Suite II\AssistFunc.dll
LoadedModule[70]=C:\Windows\system32\PROPSYS.dll
LoadedModule[71]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[72]=C:\Windows\system32\apphelp.dll
LoadedModule[73]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule[74]=C:\Windows\system32\wpdshext.dll
LoadedModule[75]=C:\Windows\system32\WINMM.dll
LoadedModule[76]=C:\Windows\System32\shdocvw.dll
LoadedModule[77]=C:\Windows\SysWOW64\ieframe.dll
LoadedModule[78]=C:\Windows\syswow64\PSAPI.DLL
LoadedModule[79]=C:\Windows\SysWOW64\OLEACC.dll
LoadedModule[80]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[81]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[82]=C:\Windows\system32\ntmarta.dll
LoadedModule[83]=C:\Program Files (x86)\ASUS\AI Suite II\pngio.dll
LoadedModule[84]=C:\Program Files (x86)\ASUS\AI Suite II\AsAcpi.dll
LoadedModule[85]=C:\Program Files (x86)\ASUS\AI Suite II\asacpiEx.dll
LoadedModule[86]=C:\Windows\system32\RpcRtRemote.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=-1739246291/nBucketTable=1/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=AI Suite II
AppPath=C:\Program Files (x86)\ASUS\AI Suite II\AI Suite II.exe -
Windows has recovered from a serious error
Hi all, I've been reading a lot about overclocking and I finally started today. I have set my FSB to 233, and I have been trying to find the lowest voltage I can run it at. 1.6 works fine but I tried going lower. This resulted in a spontaneous reboot. After windows booted back up when I increased the voltage, the windows error reporting dialog came up and said "windows has recovered from a serious error..." So I send the report... and internet explorer opens with a little info. It says the crash was due to a problem with a driver but does not mention a specific driver. does this osund familiar to anyone? are there any drivers i should investigate or replace? thanks a lot for your help!
often with overclocking you will see 'file not found' BSODs on startup. It is reasonable to assume that our overclock may have upset a driver, driver component or driver associated file.
Don't sweat it, as long as your not on that vCore now there should be no damage done to Windows.
Have to admit I've had "Windows has...serious error" before following a vCore increasment on an AMD board. -
Blue screen error Windows 7 after June 2014 Windows updates
Hi,
just wondering if someone could help determine the cause of a blue screen error from interpreting the following minidump file. My PC has been having blue screen problems after getting the automatic windows updates recently. Initially the only way I could
get the computer working was to restore the system back to prior to the updates. The updates seem to have now successfully installed but are still causing occasional blue screen errors. I have Windows 7 Home Premium
The minidump is 061614-32666-01 andthe link is as follows:
https://onedrive.live.com/redir?resid=1665B282DEF2D2DC%21111
Any help would be appreciatedHi,
just wondering if someone could help determine the cause of a blue screen error from interpreting the following minidump file. My PC has been having blue screen problems after getting the automatic windows updates recently. Initially the only way I could
get the computer working was to restore the system back to prior to the updates. The updates seem to have now successfully installed but are still causing occasional blue screen errors. I have Windows 7 Home Premium
The minidump is 061614-32666-01 andthe link is as follows:
https://onedrive.live.com/redir?resid=1665B282DEF2D2DC%21111
Any help would be appreciated
These crashes were related to memory corruption (probably caused by a driver).
Please run these tests to verify your memory and find which driver is causing the problem.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
know what it is you probably are not overclocking.
Since it is more likely to be a driver please run verifier first.
1-Driver verifier (for complete directions see our wiki here)
If verifier does not find the issue we can move on to this.
2-Memtest. (You can read more about running memtest here)
If you cannot boot after enabling verifier reboot into safe mode
In Vista & win & (F8)
In win 8 http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
Co-Authored by JMH3143
Wanikiya and Dyami--Team Zigzag -
A60: Blue Screen error message after recovering procedure
i have an A60, and over the last 3 months i have ran the recovery disk 10-15 times, windows installs fine, then a few days later the computer either freezes and gives a blue screen of death when you try to turn it on, or it starts up and comes up with a message saying "windows explorer has encountered a problem" and then completely stops responding, or gives a similar message regarding something called Dr Watson Kernal Debugger and equally, stops responding, now. having tried formatting and scanning as well as getting on my knees and begging the computer to please please please work, i am out of ideas, maybe the hard drive is the problem? is it a common A60 fault?
also in a completely unrelated issue, where can i get a new "c" key, mine keeps falling off for some reason.Hi
Usually the blue screen appears because of a serious software or hardware malfunction.
In you case I suggest that there could be something wrong with the hardware. Of course there could be also something wrong with the HDD. But to be 100% sure you should contact the Toshiba service. He can make some diagnostic tests.
You can also order the additional keyboard buttons from the Toshiba service partner who is responsible for your country. -
my new imac was doesn't getting booting into osx mountain lion 10.8 and also in windows when i try to click on option key it shows only windows parition if i select that windows os getting bluescreen error this problem caused by when i'm using imac suddenly power went off so after that i'm trying it's not booting so if any option give solution for to recover the datas stored in imac please
A new Mac comes with 90 days of free tech support from AppleCare.
Why not make use of it?
1-800-275-2273
Best. -
"Windows has recovered from a critical device failure." UGH!
I get this message a lot, and as you all probably know, it happens unexpectedly, in the middle of the most random activities. I can't think of a single mundane situation on my PC that this crash hasn't reared its ugly head. I can be web surfing, using Outlook, scrolling through a WinAmp playlist, playing a game, opening a document, exploring the file system, setting system settings....anything....but it certainly happens a lot more often when I'm playing games.
I'm beginning to find a small pattern though: this seems to happen much more often if I've just booted up my machine.
Is anyone else noticing that these crashes happen more often shortly after powering on the machine, before the various chips on the motherboard or video card get a chance to "warm up?" I believe this sort of issue is called a "cold-solder" problem, in which silicon-based systems tend to exhibit different behaviors between their cold and hot states.
I tend to lock-up in games only if I launch them soon after powering on my PC. If the PC has been on for an hour or so (and has in essence "burned in" for the night) I have very few problems. The majority of my crashes are in applications that I mess with a lot right after booting up.
Does anyone else witness this sort of behavior from their Radeon 9700 Pro or GNB MAX (and similar) motherboards?
Thanks.
Woland
By the way, I have tried a million different things and none seem to work.
I've replaced the 9700 Pro with a new card.
I've tried with various sound cards and no sound card.
I've got the latest drivers, updates, etc. for Windows XP.
I've tried the base XP drivers for the Radeon 9700.
I've tried the 3.1 and 3.2 Catalyst drivers.
I've updated my BIOS.
I've disabled Hyper-Threading.
I've set AGP aperture to 64.
I've set AGP override to 2X and No Override.
I've set my BIOS to all failsafe settings.
I've reformatted and re-installed Windows XP.
I've tried the latest drivers for various other pieces of hardware.
I've got the latest motherboard drivers.
I've tried various desktop resolutions and bit-depths and refresh rates.
I've upgraded the power supply to 430 Watts.
I've disabled my USB controllers.
I've convinced ATI to give me beta drivers (essentially Catalyst 3.3).
Etc.
Etc.
Etc.
Here's my system:
Windows XP (all the latest updates)
3.06 GHz Intel Pentium 4 Hyper-Threading CPU
MSI GNB MAX FISR (M6565) motherboard (8X AGP, S-ATA, Bluetooth, GBit LAN, etc.) - latest BIOS
ATI Radeon 9700 Pro (many flavors of drivers, now using some beta drivers)
Sound Blaster Audigy 2 Platinum (with internal break-out box) - up to date drivers
2x 512MB Kingston HyperX Dual Channel DDR Memory SIMMs
Western Digital Special Edition Caviar 200GB IDE Hard Drive
Western Digital Caviar 80GB IDE Hard Drive
Sony DRU-500A DVD-RW / DVD+RW Drive
USB 2.0 Controller Enabled (and Disabled)
IEEE1394 Firewire Controller Disabled
Both Onboard IDE Controllers Enabled
Serial ATA Controller Disabled
Floppy Drive Controller Disabled
Parallel and Serial Ports Disabled
Using USB mouse and PS/2 keyboard
ViewSonic GS970 19" monitor
Onboard 10/100/1000 MBit LAN Enabled
Onboard Audio Disabled
Bluetooth Controller DisabledProbably the Radeon vs E7205 problem.
Try the latest ATI drivers and if that won't solve it try setting the bios to AGP x4 override. -
Random Restarts - Blue Screen Error
Hello, everyone. I am having an issue with my new computer that I got about 2 months ago. I don't know the cause but my computer keeps restarting on its own, and then I get this error saying "Windows has recovered from an unexpected shutdown" along
with the problem event name being a blue screen. I'm up to date on all my drivers, and software updates. Here's the link to the dmp: https://skydrive.live.com/redir?resid=92AEB3B6D3749539!107&authkey=!AN4JK9aVg_MefQA&ithint=file%2c.dmp
Thanks"It's not a true crash, in the sense that the Blue Screen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".
Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OS's like XP to crash.
As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.
If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.
If playing with video driver versions hasn't helped, make sure the box is not overheating.
Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.
Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.
If so, it might be as simple as dust buildup and subsequently inadequate cooling.
I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
For more information please read this blog http://captaindbg.com/bug-check-0x116-video_tdr_error-troubleshooting-tips/
http://msdn.microsoft.com/en-us/library/windows/hardware/ff557263%28v=vs.85%29.aspx
Wanikiya and Dyami--Team Zigzag -
I have been getting the blue screen after windows has been running for a while. Sometimes it happens when I am trying to install something. I have uploaded minidump files to the sky drive but I can't seem to read them, I tried copying and pasting them to
the desktop and opening them as notepad files but all I get is gibberish, at least it is to me. I need to know how to make these accessible to the pros so I can repair this problem. I have the Technical information from the blue screen here:
A clock interrupt was not received on a secondary processor within the allocated time interval.
*** stop 0x000000101 (0x0000000000000031, 0x0000000000000000, 0xFFFFF88002FD3180, 0x0000000000000003)
Don't know if this helps but there it is.
I am running Windows 7 P 64 bit desk top
Gigabyte MB GA-MA78Gm-S2H Rev 1.0
4GB Crucial Ballistix PC6400 800 Mhz 2Volt BL2CP25664A80A
AMD PHENOM 9750 2.4Ghz QUAD CORE
CPU temp was 32-34 degrees C last time I checked.
Disk error check was inconclusive ( I walked away and when I returned windows had loaded ) I assume this means that no errors were found.
RAM scanned and no errors were found.
https://skydrive.live.com/?mkt=en-US#cid=74B3C1D7DE3540EC&id=74B3C1D7DE3540EC!130Alan
These worked but were inconclusive 0oease run driver verifier to pin down the misbehaving driver.
These crashes were related to memory management (probably caused by a driver).
Please run these tests to verify your memory and find which driver is causing the problem. Since this appears to be a driver I would start with driver verifier.
If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
know what it is you probably are not overclocking.
1-Memtest. (You can read more about running memtest here)
2-Driver verifier (for complete directions see our wiki here)
Co-Authored by JMH3143
Wanikiya and Dyami--Team Zigzag -
Blue Screen Error on Windows 7 - Event ID 41
Hi,
I have encountered a recurring problem with my Windows 7 for the last 2 weeks. The blue screen error keeps popping up every other day
or so. The problem seems to come from Kernel-Power, which is according to the report. Here are my laptop specs and the complete report:
System:
Manufacturer: Lenovo
Model: Lenovo Win7 PC
Rating: 5.8 Windows Experience Index
Processor: Intel(R) Core(TM) i7 CPU, Q720 @ 1.60GHz, 1.60
Installed memory (RAM): 4.00 GB
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input is available for this Display
Error Report:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime]
2010-04-21T23:12:58.398026200Z
EventRecordID
15460
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Wall0615
Security
[ UserID]
S-1-5-18
EventData
BugcheckCode
10
BugcheckParameter1
0x0
BugcheckParameter2
0x2
BugcheckParameter3
0x0
BugcheckParameter4
0xfffff80003420477
SleepInProgress
false
PowerButtonTimestamp
0
Any help or advice would be greatly appreciated. Thank you!You got bugcheck 0xa - "IRQL_NOT_LESS_OR_EQUAL". A kernel mode component tried to read from address 0 at an inappropriate time.
Can you upload the contents of c:\windows\minidump to your SkyDrive and
provide a link?
For dealing with Blue Screens, general guidance follows:
Consider running chkdsk on all partitions. Let chkdsk complete on each partition and see if that helps.
Also consider running SFC /SCANNOW.
If you boot into safe mode, do you still experience bugchecks? What about if you do a clean
boot, or device
clean boot?
For memory corruption cases such as you seem to be experiencing, it can be helpful to use Driver Verifier. To enable Driver Verifier... start->verifier.exe->OK->Create standard settings- >Next->select driver names from a list->Next->sort
by Provider->select all non-Microsoft drivers->Finish, and OK your way out of the dialog.
Then, reboot and use the system as you normally would, and wait for a problem. In the event that the system does not boot completely after enabling driver verifier, boot into Safe Mode and run driver verifier, and tell it to delete the
changes.
Wait for a bugcheck to occur after enabling verifier as described, and then upload it to your SkyDrive,
and provide a link.
Consider testing memory with Windows Memory Diagnostic or memtest86. Note that memory that passes tests is not necessarily good memory - it just hasn't failed a test. Consider systematically eliminating RAM from the system - run with
a couple of modules for a while, and see how things go. Then try the other modules.
Other common suggestions include ensuring drivers are up to date (including video drivers), as well as ensuring that you're using the latest BIOS. -
Blue Screen Error for Windows 7 Home Basic 64 Bit
I have a Sony Vaio E Series with WINDOWS 7 64bit home basic preinstalled. It worked perfectly fine for 2 yrs until last month, I needed to replace the hard drive due to bad sectors. Now, after a month of replacing my hard drive fresh from
Sony Center, I decided to do a dual boot (install another OS - Windows 8.1 pro) on a separate partition. Everything is averagely fine. But 2 nights ago, I encounter a blue screen error for WIN 7 (my pre installed one). It happened the second time, so I started
it in safe mode and did a system restore. I don't know if it will prevent future occurence of blue screen, but to make sure, I reinstall my factory default drivers using Vaio CARE... Pls help.
PS: I have not encountered BLUE SCREEN error in Windows 8.1 yet. Is it OS specific? Here's the error the second time, it happened on my Windows 7:
Blue screen error for Windows 7 home basic
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.2
Locale ID: 13321
Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EE6B80
BCP3: FFFFF880035F4DC8
BCP4: FFFFF880035F4620
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\083014-31964-01.dmp
C:\Users\GARIBALDI\AppData\Local\Temp\WER-76456-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi Garibaldi11,
If you are not equipped to debug this problem, you should use some basic troubleshooting techniques.
•Make sure you have enough disk space.
•If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
•Try changing video adapters.
•Check with your hardware vendor for any BIOS updates.
•Disable BIOS memory options such as caching or shadowing.
Bug Check 0x7E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
http://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx
Bug check 0x1000007E has the same meaning and parameters as bug check 0x7E
Alex Zhao
TechNet Community Support -
"system has recovered from a serious error" problem
I just built a PC on a MSI PT880-Neo (running XP professional), and most of my configurations and whatnot has been worked out. However, I'm finding that my PC will every so often, inexplicably, just freak out and go to a blue screen with lots of white technical lettering that says something about "prevent damage"--and then proceeds to restart. Horrible!
When it boots up, I get a little dialog that says my PC has "recovered from a serious error" with the following:
BCCode : 7f BCP1 : 00000000 BCP2 : 00000000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 1_0 Product : 256_1
What is all this? Never really seen anything like it--but it's frustrating and disconcerting.
If anyone has any suggestions on how to troubleshoot this or what this might be about, I'd really appreciate it.First off, are you using the onboard network interface, I had a weird blue screen of death, with an error code I couldn't figure out and all it said, was to call Hardware Vendor. This particular blue screen of death, did not go away until I uninstalled the drivers for the onboard nic, shut down, installed a brand new Netgear FA311 Network card. In my case it wasn't a driver issue at all, like some people here claimed it was, and I shall not name said person or persons.
If you are using the onboard nic, putting in a PCI nic(network card), could possibly make this problem you are having go away.
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