Blue screen when logging into windows server 2008 r2

when logging into windows server 2008 r2, all I have is a blue screen and the mouse. 
I tried looking for solutions on the internet, then I found a microsoft hotfix "http://support.microsoft.com/kb/2590550" I run the hotfix in command line but it gave me nothing, no error or success messages.
I tried to reboot but I still have the same problem. 
Is there any solution to this problem ?? 

Hi,
Thank you for posting in Windows Server Forum.
Did you face this issue during remote session or console session?
In addition, have you try to change or install any driver\software which cause this problem?
Have you use any debugging tools from Microsoft to find respective error cause?
You can refer following article for memory dump.
How to read the small memory dump file that is created by Windows if a crash occurs
http://support.microsoft.com/kb/315263/en-us
Hope it helps!
Thanks.
Dharmesh Solanki

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