Book Missing from TOC after Compile

Hi All,
This is compltely baffling to me. I have a project with roughly 120 topics and a very large number of baggage files (mostly PDFs). The TOC divides the content into five main sections, an introductory section, and a section for the baggage files ("exhibits"). I divided the Exhibits/Baggage section into a further five sub-books, one for each main section.
Here is a quick look at the structure (just the books/folders)
00
01
01a
01b
01c
01d
02
03
04
05
Exhibits
X01
X02
X03
X04
X04a (lots of exhibits in this section)
X04b
X04c
X04d
X05 (no longer displays in finished compile)
For some reason, one of the TOC books does not display after compiling the project! It is there in the development interface and looking at the .hhc file in a text editor shows all the right contents there as well. My primary layout is WebHelp but it does not display when compiling to HTMLHelp either.
I tried removing the TOC section, saving, compiling, and then readding the section and recompiling, but that didn't work. I tried moving the TOC section and not only did that not work, but even in a new location of the TOC, it was that particular section that did not show up!
I am using RH8.0.2 on a Win XP machine.
Does anyone have any thoughts? I would appreciate any help.
Thanks,
-jeff

Hello,
We are having a similar issue. We recently upgraded from X5 to X8 and imported and converted our X5 project to X8 without any problems. After our conversion, we are having TOC issues. We patched up X8 to the latest version, 8.0.2.208.
This is what we are using:
XP Professional Service Pack 2
RoboHelp 8.0.2.208
RoboHelp Server 8
This is our project info:
1185 topic pages
WebHelp Pro layout
671 MB (Project size including baggage files, images, multimedia files, and topic pages)
7,357 files
174 folders
Here is our issue. Not all of our TOCs are displaying when we veiw our project through the engine, but if we view the project without going through the engine, all of our TOCs display correctly.
This is what our TOC looks like in our project:
This is what our TOC looks like after compiled and going through the engine:
This is what our TOC looks like after compiled and NOT going through the engine:
I've tried creating a new TOC and checking the Copy existing Table of Content box and deleting the old TOC and that did not work. I also deleted the TOC and rebuilt it from scratch (within X8) thinking the TOC messed up when it converted from X5 to X8 and it still did not work. I removed the following characters in the TOC and file names (&, <, >,) and that did not work.
We had 2 TOC pages linked directly to PDFs in our baggage files and I removed the TOC pages according to some ideas in this post, still no solution. I've tried Peter's suggestions #1, 2, and 3 without any success. I know this has been answered no, but it seems like the server is allowing a certain number of books and TOC pages to be published. I have checked to see if the pages have conditional build tags and they do not.
Any help would be greatly appreciated.
Thanks

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Books, Topics Missing from TOC

Why when publishing and merging 2 projects, one of the projects does not completely publish? When I publish each as a standalone project they each publish completely.
Additional Info - Using RoboHELP Server Web Administrator, if I uncheck the "Automatically merger projects of the same type" and then View each project seperately each Project is complete (the TOC for each is complete). If I check the "Automatically merger projects of the same type" and view the merged Project one of the Projects is only partially viewable. In other words the TOC does not contain all the project books and pages. Unchecking the "Automatically merger projects of the same type" and the TOC is once again complete.
I applied a fix suggested by Adobe support and now I am getting the following message whenever I click on a Book in the TOC at any level, "Loading, click to cancel..." BTW, clicking on the message does nothing.

Hi, Cape Ops
As Adobe support probably indicated to you, this is a known issue and I am working with several other folks on a similar fix. Please email me off-forum at my profile address which can be found by clicking on my forum picture. I'd like to know more details so I can consolidate my support requests. I'll let you know what solutions Adobe is working on and post them here at that time. I would particularly like to know how many levels your TOC has (i.e. what level of "nested" books do you have?)
Thanks
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

Heading 1 level missing from TOC?

I have this little RH 7 sample project.
When converting to PDF using 'Printed Documentation Wizard',
the primary Heading 1 level is NOT included in the MS Word/PDF
'Table of Contents'.
I'm not using any MS Word templates, just the project's CSS
styles.
Arcrobat PDFMaker settings in MS Word are set to default and
include Heading 1-9.
I've searched and searched but I don't know how to include
this Heading 1 level in the TOC.
When checking the MS Word 2003 document through Insert
>> Reference >> Index and Tables, the Heading 1 level
is missing from the tab 'Table of Contents'.
When adding the Heading 1 level there through 'Options'
button, the TOC updates correctly, but I don't know how to include
this Heading 1 level through RH.
Sample project
here
A note on the sample project:
You'll see that every topic title associated with TOC book is
excluded from PDF through conditional build tags.
This was done so prevent titles from being printed twice in
PDF.
For example, in the TOC there's an item titled 'Balance
sheet', the associated topic Balance_sheet.htm has exactly the same
title 'Balance sheet'.
To prevent this title from being printed twice in PDF, the
topic title was excluded through conditional build tag.
Any help would be appreciated.
Best regards,
Herman

> > Are you sure the print layout is 100% the same on
both PCs, particularly the Build Expression?
> I'll check again this evening when I have access to the
other PC.
I took a copy of the project on the rogue machine, copied it
to the second machine, ran the printed documentation wizard and
checked the settings. The result is as expected. I get the TOC with
the correct headings, the second one in my PDF.
In the meantime I've also compiled the printed documentation
on a third PC (with XP + PDF plugin that comes with RoboHelp). The
result is the wrong TOC, the first one in my PDF.
> Try generating on the rogue machine to just Word, not
the PDF. When the document opens in Word instead of reinserting the
TOC, right click to the right of the TOC and select Update Field.
Does that correct it?
I'll try that tomorrow when I have access to that PC.
Very weird.
Thanks again Peter.
Herman

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So, then I thought "why don't I try just importing the pictures directly into the new iPhoto Library!"
I tested it out, and sure enough, it worked! I then tried importing an entire folder (which, was actually the name of the event), and again it worked! So, I literally clicked and dragged my entire 2007-2009 library of pictures (which was about 35 GB) back into my iPhoto Library! AND, this only took about 30 minutes to download, enough time for me to write this post and the following instructions to Recap:
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          2. Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon
          3. Click on "Show Package Contents"
          4. Go to the folder called "Originals" or "Master"
          5. Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
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I assume this could work on other iLife programs, but luckily I have MobileMe and my iCalendar updated itself, though I did have to do some tweeking...
Hope this helps other people out, GOOD LUCK!

I'm re-posting the answer to this problem so I can show it has been answered:
Open your new iPhoto Library
Go to wherever your ORIGINAL iPhoto Library is saved/backed up, then Right-click (or Control click) on the iPhoto icon
Click on "Show Package Contents"
Go to the folder called "Originals" or "Master"
Click and drag everything INSIDE the folder (not the folder itself) to your new iPhoto Library
DO NOT try Importing from inside iPhoto! For some reason, iPhoto can't see these images, but I promise, they're there!
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Message was edited by: Charles Mumford
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https://support.mozilla.org/en-US/kb/common-questions-after-upgrading-firefox-36
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Hi forum folk
any help you could give would be much appreciated.
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jbeep:
my HD has a capacity of 8.85 GB available. When I reinstalled panther I had little more than 3 GB available (I deleted a bunch of unneeded things since then)
Thanks for this update. What is the total formatted capacity of your HDD? I ask because I suspected that you might be cutting it pretty close. The rule of thumb is that you should have 10-15% of your total capacity available as free space. My personal rule is 15%-20%. This allows for more efficient perfomrance of OS X.
I am in the process of backing up everything on my seagate combo USB 2.0/firewire 200 GB external (I am using the firewire cord)
Having an up-to-date backup is one of the primary rules, often observed more in the breach than not. Since you have an HDD that supports Firewire, I suggest that you make a bootable clone of your entire HDD using SuperDuper. You can then use this backup as an emergency boot drive. However, it must be Firewire, as PPC Macs don't boot from USB devices.
I also have heard that it is advisable to reinstall the OS "every now and again" and I hadn't done this for at least two years. was I ill-advised?
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I'm going to restart now and try and verify my permissions again using the procedure on the above link. I'll let you know what happens.
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Do post back with an update of your progress and any further questions or comments.
Good luck.
cornelius
Message was edited by: cornelius

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Hi,
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Book Missing from TOC after Compile

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