Both Firefox & IE crash even when I have disabeled plug-ins. I have installed new version of Firefox and problem continues. Seems to be related to Flash, but not sure. Firefox will stay open if I go to a page like Google. Also crashes in safe mode.
Both browsers seem to crash when the web page wants plug ins to access pages. Simple ones like Google's home page, or these for example, work fine. I have run several scans with security software, including Malware (latest database), and they don't find anything.
The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.
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