Bought a new mac pro but when i log in to my itunes account my music is not in my iTunes

bought a new mac pro. I authorized the laptop. But I don't see my music when I logged in to my itunes account. I'm not sure what else I need to do.

It will not magically appear on a new computer.
It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

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I work on dual screens on a new mac pro but when I do the 4 finger swipe it moves both screens, is there a way to move just the screen that is active?

I work on dual screens on a new mac pro but when I do the 4 finger swipe it moves both screens, is there a way to move just the screen that is active?

Multiple desktops and dual screens really aren't meant to work together. Apple came up with this multiple desltops feature and never really thought about users that use a dual monitor setup. So use either multiple desktops OR dual monitors but not both. Also don't try to use any App in Full Screen Mode as that doesn't work with dual screen setups either.

HT1338 I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

I have just bought a new Mac Pro after my old one died after nearly 10 years. I have most of my music backed up on CDs, but when i load them into iTunes they are only identified as Track 1, 2, etc. Can I transfer from my iPod and how?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

I bought a new Mac Pro from an Apple store, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.

. I bought a new Mac Pro from an Apple store 2 days ok, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.
I was bought a Mac book pro as a birthday gift from the Apple Store in Leicester, after completing the initial set up procedure, I noticed that the trash bin was full of some one's entire photo collection from 2003 to 2011.
This is entirely unacceptable for Apple: How long have Apple been fobbing of consumers who believe they were genuinely purchasing a 'new' Mac book?
How is it that I have someones entire photo collection on my 'branch new Mac Book Pro' - these photos included wedding photo's, birthday celebrations, family celebrations and children. Its a serious breach of data protection, it's an invasion of some poor persons privacy and private photo collection. What concerns me the most, is what could have happened if those photo's had fallen into the wrong hands. We managed to trace, locate and contact the person who the photo's belong to within 10 mins using information taken from their wedding album.
Understandably these people are also very distressed that their personal photos are on my brand new Mac Book pro.
I would like details of who to contact in regards this incident.

Katdee22 wrote:
. I bought a new Mac Pro from an Apple store 2 days ok, it was sold as factory sealed, but it's reconditioned - it has some strangers entire photo,library from 2003 to 2011 in the trash bin.
Return to Place of Purchase.
Katdee22 wrote:
I would like details of who to contact in regards this incident.
Contact AppleCare.
Apple Contact USA > http://www.apple.com/contact/

I bought a new Mac Pro and migrated my FCP from my old one. But the new old won't accept my product serial number. Help!

I bought a new Mac Pro and migrated my FCP from my old one. But the new old won't accept my product serial number. Help!

Was the FCS on your old machine an upgrade? You will need to enter your original, full version serial first, and then you will be prompted for the upgrade serial number.
Hope this helps.
MtD

I bought a new macbook pro but it doesn't want install os x mountain lion

I bought a new Macbook Pro but it doesn't want to install os x mountain lion.
I started the pc, filled in my language, chose "install os x mountain lion", it took a while, the pc restarted and asked the same things.
What am I doing wrong? I can not go to my desktop.
When the pc is restarted os x lion mountain is installed but i can't go to my desktop.

Either that or they failed to install an OS on it before shipping.
For a brand new Mac, I'd return it.
Here is the article on Recovery, which is what you are seeing: http://support.apple.com/kb/ht4718
The hard drive should have a hidden partition which holds the standard Recovery HD. That is what you use to repair and reinstall. If that fails, or you have to replace the hard drive, you can use Internet Recovery which boots into Apple's servers.
You could try Using Disk Utility to see if you can Repair the disk while booted into Recovery, but it just all sounds like a future of bad things if it starts out this way.

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

I just bought the new ipod touch, but when I try to sync it I get told to use the cloud and download from there. How do I sync it to my itunes so that I get all my songs without going through cloud? Otherwise if this isn't possible I am taking this back!

Thanks for no help... but for anyone else, turn off itunes match on the ipod

I just bought a new Mac mini but cannot complete the set up and I could not pair my apple wireless keyboard with mac min. Can someone help?

I just bought a new Mac mini but cannot complete the set up, as I could not pair my apple wireless keyboard with mac min. Can someone help?

Bluetooth: How to set up your Apple Wireless Keyboard

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.

The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

I bought a new McBook Pro and when I backed up from my old computer, the iCal on my new computer is not syncing. It says "The server did not recognize your user name or password for (name of my mobile me acct). Make sure you enter them correctly."

I bought a new McBook Pro and when I backed up from my old computer, the iCal on my new computer is not syncing. It says "The server did not recognize your user name or password for (name of my mobile me acct). Make sure you enter them correctly." Any suggestions?

Carla,
Check this post for a possible solution.

HT5625 I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

I'm trying to create a new Apple ID but when I was putting on my information, there's a box asking for an ITunes gift code. What's this and how can I get one?

You're not obligated to insert a gift code. But you can purchase gift codes on the Apple online store (gift cards or certificates) or Apple Retail store
Gift codes are pre paid cards so you can use credit on the iTunes Store to purchase content
To create apple ID without payment method:
http://support.apple.com/kb/HT2534?viewlocale=pt_PT

I bought a new itouch 5, and when I plugged it in to get the updates it could not update and I got an error code

I bought a new itouch 5, and when I plugged it in to get the updates it could not update and I got an error code

And that error code is?

I follow all the instructions to change my "short" name, but when I log back in to my account, it's like starting over from scratch, help?

I follow all the instructions to change my "short" name, but when I log back in to my account, it's like starting over from scratch, help?

https://discussions.apple.com/message/6164451#6164451

HT201364 I just bought a new mac pro retina and it won't install mavericks?

Hi,
as stupid as this question sounds when it says OSX 10.9 as the software version that means my new mac pro is actually already up to date with mavericks?
it wont allow me to update to mavericks which seems odd as its brand new. im assuming its already installed.
it says osx 10.9.
just checking what this means. Im in the process of buying office 365 for it and a mac mini so i wanted both machines to be the same so i dont have andy glitches. (tried pages but im a die hard word user for 20 years)
any help would be appreciated,
thanks
Niall

Welcome to Apple Support Communities
OS X 10.9 is OS X Mavericks, so you are already using OS X Mavericks. The problem is that your Mac is using a special OS X Mavericks version, so you may be getting a message saying that your computer is not compatible if you are downloading Mavericks from the Mac App Store. Ignore it.
Also, note that OS X 10.9.1 is the most recent version. To update your computer, open  > Software Update.

I have a brand new Mac Pro Tower that continually kicks me off the internet and sometimes starts up not connecting to the internet?

My brand new Mac Pro Tower that I spent a small fortune on sometimes boots up and does not connect to the internet when every other computer in my office does and other times it just kicks me straight off. My question is, is there a problem with the wi fi on these machines?

Brand new nMP Mac Pro 6,1 Late 2013.... and it is defective - the older silver tower might be easier to find parts but at least it is not 65 lbs and is something that can be taken in - which I think you really need to do.
When you run etrecheck from www.etresoft.com it can show what is installed, drivers and might help point to something on software side.
Grant is the go-to person here I think among others for networking issues.
Airport Express and signal strength, channel it is trying to use, whether the Network control panel settings are "correct" or need to be changed (even the order, what it is trying to look for and use).
If you move it to another spot or put another computer over in that general vicinity...? behaves the same.
I recall reading where the MacBook Pro model in 2012? and switched to a new chipset and some very long (huge) threads in their forum - which means also there was no real solution given.
No, should not be. And other than network tests would be booting into Apple DiagnosticsTest mode - pulls down from Apple servers.
http://support.apple.com/kb/HT5781

Bought a new mac pro but when i log in to my itunes account my music is not in my iTunes

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