Bought an iphone 5 off a friend and i cant activate it as they dont know the apple id anymore , i have an account but cant set the phone up can anyone help thanks

bought an iphone off a friend and i cant activate it as they dont know there password so i can reset the phone , can anyone help

Have them reset thier iCloud password so they can disable the Activation Lock.

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HT4972 I bought my iPad off a friend and it is hacked. I can't upgrade the software to iOS 5.1 it says unable to update. And something about me not being eligible. I need help please

I bought my iPad off a friend and it is hacked. I can't upgrade the software to iOS 5.1 it says unable to update. And something about me not being eligible. I need help please

If the device is jail broken - and the message is that the iPad is not eligible for the requested build - there are tons of articles on the internet that discuss how to fix the iPad. Use Google.

I bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

i bought an iphone 5 second hand and was told all i had to do was sync it with itunes i did all that but previous owner hasn't removed the device from their account, i am unable to contact them..can anyone tell how i can start using my phone pls

Fanta Pants wrote:
i bought an iphone 5 second hand
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

Iphone 3gs no longer will work after iOs5 update,comes up with message ' there is no sim card installed in the phone. Can anyone help me please. I am working as a volunteer in a remote location in Asia and no where near an Apple shop etc?

I have tried to update my 3GS phone and now it longer works as it comes up with message there is no sim card installed in the phone. Can anyone help please as I am no where near technical support as I am working as volunteer in remote Asian country

Hi Allan,
Thanks for asking, I knew I had forgotten to mention something. The phone was indeed unofficially unlocked, since there were no apple stores or even premium resellers in the region I lived in during the given procedure had to be done.
I understand this could be a further complication, especially the fact the home button does not work. However, I was wondering if there would be a possibility to use a third-party application instead of iTunes to restore the iPhone? IF someone does know of such an application, I could easily solve further problems myself. Basically, the main issue here is my lack of ability to enter DFU mode.

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

I have an iPhone 4S running software 5.1 (9B179) and cannot sync the photos in PhotoStream with iPhoto '11 v 9.2.1 (628). There's no option to update iPhoto and no option of PhotoStream (which is enabled on my phone). Can anyone help?

Thanks, Peter.
The "link related" and "text related" crashes were what I interpretted here, too, though I'm at a loss on how to proceed given that this is a fresh system and applications. This is happening with multiple InDesign projects in a design office environment where many others work on the same files and none of the other computers are having problems with these files. I've removed the same files listed (thank you for those) before and did so effectively with creating the new user account to test with, but it had no effect. I just tried again though, as these files could easily have becone corrupt again if they were being written to when InDesign crashed. Will let you know if that makes any difference. I've also gone through and completely cleaned out the fonts again and once more cleared the font caches. If need be I'll reboot this system into safe mode and try that way.
Best,
Mike

My iphone 4s has ceased to make the keyboard click sounds. I reset it and made sure that the keyboard click sound is selected in the Settings menu but still no click sound. Can anyone help?

My iphone 4s has ceased to make the keyboard click sounds. I reset it and made sure that the keyboard click sound is selected in the Settings menu but still no click sound. Can anyone help?

In Settings - Sounds - Silent - Vibrate, I tried toggling back and forth from "on" to "off", but still no keyboard click.

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

I bought a Mountain Lion upgrade for $20 off the Apple site. I have four other Macs all under the same ID. How can I share the new OS with other computers. Or can I?

You can share it with other Macs under your control (not your neighbor's). You just need to be logged in under the buying AppleID for updates or to download again.
Use this thread to find a method of copying the ML download into a USB drive to make other installations easier: https://discussions.apple.com/message/16639520#16639520

HT201269 I am trying to transfer my contacts from my iPhone 4S to my new iPhone 5S. I tried backing up the 4S in iTunes but kept getting an error. Can anyone help?

I am trying to transfer my contacts from my iPhone 4S to my new iPhone 5S. I tried backing up the 4S in iTunes but kept getting an error. Can anyone help?

if you sync with outlook or another contact/mail/appointment app
and your friend also use that setup your friend will get all your stuff and your new phone will
get a merge of your stuff and all his stuff
better option is to use iCloud

HT201210 I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

I have error code -43 when trying to upgrade iPhone 3GS running v4.3 to version 5 or above. This error occurs whilst trying to back up phone during upgrade process. 2GB of free memory on phone. Can anyone help?

Well I spoke too soon.
The update was successful, but now I cannot connect to the 3GS data network.
Cannot get email and cannot open a page in Safari.
+"Safari could not open the page because the server stopped responding."+
+"Cannot Get Mail+
+THe mail server is not responding. Verify that you have entered the correct account info in Mail settings."+
Email and internet work fine on WiFi.........no data using 3GS network.
Looks like I will have to revert back to old OS.

I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?

I bought my macbook pro this morning. When I turned it on it led me through set up with voice over. I finally quit VO but my pointer is not working. It moves but does not open anything. Can anyone help?

ladislavfromcygnet wrote:
Thank you Shootist007. I cannot do even Update now. I probably should have spent the same amount of money on a new IMac!
No not really. If this is a brand new Macbook Pro take it back for a refund. Apple has a 14 day No Questions Asked return policy for Full refund.
Take it back, get the Full Refund (DO NOT LET THEM TRY TO FIX IT. YOU BOUGHT A NEW COMPUTER NOT ONE THAT HAS BEEN WORKED ON OR NEEDS TO BE FIXED) and then decide whether to buy another Macbook Pro or the iMac. Or you could return it, get the Full refund and buy some other brand computer.

Since downloading Firefox when I go on the Internet Internet Explorer pops up with a message - IE cannot open the webpage - Favorit. I have tried everything but cannot stop this happening. Any suggestions? Thanks. I am running Vista.

Since downloading Firefox when I go on the Internet Internet Explorer pops up with a message - IE cannot open the webpage - Favorit. I have tried everything but cannot stop this happening. Any suggestions? Thanks. I am running Vista.

The exact same things happend to me!! how frustrating! ive reinstalld it soooo many times and quicktime seperatly too as i have had so many different error messages including something to do with quicktime, i dont know what to do but as you said my ipod is useless with out itunes! if anyone works this out let us know! thanks alot x

My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me

My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me

Likely Apple problem
iTunes Store - 20% of users are affected
Users are unable to make purchases.
http://www.apple.com/support/systemstatus/

I am trying to move my itunes library from my old pc to my new imac, home sharing is on and I can see the shared library. My problem is that when I check the shared library to import it to my imac I cannot import it. Can anyone help me?

I am trying to move my itunes library from my old pc to my new imac, home sharing is on and I can see the shared library. My problem is that when I check the shared library to import it to my imac I cannot import it. Can anyone help me?

You need to transfer the iTunes Library from the most recent backup you made before the hard drive was replaced.
You can't transfer the full iTunes Library from the iPad back to iTunes.
There are third-party Windows applications that will transfer data from an iOS device, but they don't re-create the iTunes Library exactly as it was before.

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

My iWeb just crashed and has vanished from my computer. The icon is visible but it will not open. Can anyone help? I desperately need it fixed as its my business website and i was in the process of updating it

Where was this site hosted?
Apple eliminated iWeb in July!!!
http://en.wikipedia.org/wiki/IWeb#Discontinuation_of_iWeb_in_iCloud_Transition
http://www.macworld.com/article/1160728/apple_mobile_me_transition_faq.html

I tried adding mobile accessibility and now i can't unlock my phone. Can anyone help?

I tried adding mobile accessibility and now i can't unlock my phone. Can anyone help?

From
http://www.windowsphone.com/en-GB/how-to/wp8/basics/accessibility-on-my-phone
Tap Restart phone.
After your has phone restarted, a message about the lock screen will be read aloud. Tap the lock screen at any time to hear the time, date and notifications read aloud. To unlock your phone, flick the screen up. (If you have a password, tap any number key to hear that number read aloud, then double-tap to enter the number as part of your password.)
If this is the first time you've turned on Mobile Accessibility, you'll be presented with a training session to help you quickly learn how to use it. (You can return to the training at any time by triple-tapping the screen to access the Quick Menu, then selecting Support > Touch Training.) Otherwise, the Mobile Accessibility home screen will load.
Worse case a hard reset will clear it (you will of course erase the phone)
http://support.verizonwireless.com/support/devices/knowledge_base.html/66350/

Bought an iphone 5 off a friend and i cant activate it as they dont know the apple id anymore , i have an account but cant set the phone up can anyone help thanks

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