Bought new computer and trying to install AA 9 standard.  When I enter the serial

Bought new computer and trying to install AA 9 standard.  When I enter the serial #, it says the # is invalid.

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  • Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/?  You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Just bought new computer and trying to transfer account. How do i do this. Photos from literoom are still saved on old comuter

    Just bought new computer and trying to transfer account. How do i do this. Photos from literoom are still saved on old comuter

    Download/install the desktop application, sign in, install the subscription application(s).
    Creative Cloud for desktop
    https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Sign out, Sign in | Creative Cloud desktop app
    http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    Activation & deactivation help
    https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
    Install, update, or uninstall apps
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Installing Creative Cloud Apps
    http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

  • Got a new computer and want to instal pse 7 - have original disk but misplaced serial # - what to do

    got a new computer and want to instal pse 7 - have original disk but misplaced serial # - what to do

    If you ever registered it with adobe, you can get your serial number by going to the main page of adobe.com and looking for My Adobe. Work through the links there and you can retrieve your serial number from your adobe store account.

  • I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was

    I purchased Lightroom 5 and Elements 12 and installed them on a computer. I now have a new computer, and wish to install them on the new one. When I tried to do so, my only option seemed to be Adobe Cloud. When I was asked for my LR serial number, it was not accepted. Please help me install these two products; I prefer stand-alone, rather than a monthly fee. Thank you

    PSE 10, 11, 12 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    PE 10, 11, 12 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html
    Lightroom - all versions
    Windows
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
    Mac
    http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

  • I bought a new computer and tried to authorize it.  It states that I already have 5 computers that are authorized.  I no longer have any of those 5 computers.  How do I deauthorize all of them, as it is not shown as an option, as my new computer can'

    I bought a new computer and tried to authorize it.  It states that I already have 5 computers that are authorized.  I no longer have any of those 5 computers.  How do I deauthorize all of them, as it is not shown as an option, as my new computer since it is not authorized.
    Thanks

    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
      1. Open iTunes on a computer
      2. From the Store menu, select "View my Account..."
      3. Sign in with your Apple ID and password.
      4. Under "Computer Authorizations" select "De-authorize All".
      5. Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
    For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

  • I had photoshop 10 on my mac pro.  I bought a new computer and tried to transfer it.  The transfer did not work in that the software said it was incompatible.  I contacted adobe and they are no hope.

    Adobe said to ask you guys what to do.  One of the support personel gave me a link to cs3.  The link did not work.

    I bought a new computer and tried to transfer it.
    What does this mean exactly?
    If you are looking for the installer you should be able to get them from this site (if you follow the instructions):
    Download Adobe CS4 and CS3 Free Trials Here (incl. After Effects) | ProDesignTools

  • I bought online InDesign in 2010. Now I hve a new computer and tried to downlod it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

    I bought online InDesign in 2010. Now I have a new computer and tried to download it again and it tells me that the serial number is wrong. How do I solve this? Thank you.

    Error "The serial number is not valid for this product" | Creative Suite

  • Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it?

    Hi, I just bought a new computer and want to install my Creative cloud. I need it in bought computers. How do I install it on my new computer? Thanks!

    Click on the below link to download Creative Cloud app :
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • Previous company account on computer and trying to install new company accoun

    previous company account on computer and trying to install new company account and no matter what won't let me install even after logging in?
    Gives me max account limt however I'm the only one in the company using it. I did use the cloud for a previous company on my mac but now it wont let even my own practice's account.
    Chould anyone help?
    Thanks!

    Moved to the Downloading, Installing, Setting Up forum. They will be able to help you here.

  • I have a new computer  am trying to install photoshop elements 5.0 on the new machine need reg-id

    how cab I find my registration id... I have the cd and the booklet, but not the original case... is it viewable in the old machine?

    Jeff, Thanks for the reply.  I don't have proof of purchase.. all I kept was the two cd's and the instruction book.I bought it in June of 2008, and don't think I have bank records that far back.I was hoping I could get the information from my installed copy.. there a long number on the bottom rightwhen I open it, but that didn't work and a number etched on the back of the cd... but it too didn't work....
    Date: Tue, 29 Nov 2011 17:55:13 -0700
    From: [email protected]
    To: [email protected]
    Subject: I have a new computer  am trying to install photoshop elements 5.0 on the new machine need reg-id
        Re: I have a new computer  am trying to install photoshop elements 5.0 on the new machine need reg-id
        created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
    It is not viewable on your old computer.  We may be able to get you a replacement serial number.  Do you still have your proof of purchase for Photoshop Elements 5?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4053519#4053519
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4053519#4053519. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I have OS X 10.5.8 on my iMac, I'm trying to install Snow Leopard. When I insert the disk and click install it will start to install, then once it gets about 1/4 of the way done my computer restarts and it spits the disk back out.

    I have OS X 10.5.8 on my iMac, I'm trying to install Snow Leopard. When I insert the disk and click install it starts, but when its about 1/4 of the way done the computer restarts and my disk spits back out. When I look to see if it installed it still says 10.5.8. Is there something I'm doing wrong?

      Model Name: iMac
      Model Identifier: iMac6.1
      Processor Name: Intel Core 2 Duo
    I bought the Mac OS X Snow Leopard Install DVD from the Apple Store.

  • Had CS4 on Power PC Mac (Non Intel) Now have new iMac and trying to install CS6 but won't accept serial number

    Had CS4 on Power PC Mac (Non Intel) along with prior Photoshop versions. Now I have new iMac and trying to install CS6 but it won't accept my original serial number (Starts with PSW401, etc.).

    I know what you are saying. I had purchased the CS5.5 upgrade, and a week later got the CS6 upgrade. I did this back in 2012. I had a old Mac Power PC which does not allow you to install CS5.5 or CS6 because it was not an intel processor. So even though I had the upgrades I never installed them. I waited until my old MAC died which it did this past weekend. And now that I have a new iMac I tried to install the new software. All of my past upgrades referenced my original Photoshop that was still resident on my old Mac. But since the install no longer has that reference because of the new computer, it will not accept any of my past serial numbers that it needs for the install.

  • New Computer and trying to download form Adobe my subscription to the new computer (Adopbe Acrobat) -

    New Computer and trying to download form Adobe my subscription to the new computer (Adopbe Acrobat) need help!

    Hi Kevin,
    You can download Acrobat from: Free Acrobat XI Pro | Download Adobe Acrobat XI Pro free trial
    and use your Adobe ID (email address) to license the software.
    Please use the same email that you used to purchase the subscription.
    Regards,
    Rave

  • I downloaded Elements 11 to my laptop about 3 years ago and now purchased a new computer and need to install it.  How do I install Elements without purchasing it again?

    I downloaded Elements 11 to my laptop about 3 years ago and now purchased a new computer and need to install it.  How do I install Elements without purchasing it again?

    I have Elements pulled up on my old computer, can I find it in the program?
    No but if your old computer runs Windows then you can use the free Belarc Advisor software to extract the serial number from inside the computer.
    Belarc Advisor - Free Personal PC Audit, for software, hardware and security configuration information on your computer.…
    Tip for future reference: when buying software, always keep your serial numbers safe and handy. Don't rely on websites, the Cloud or anyone else to retrieve them for you when you need them most. They are the single most important thing you get when you buy software and they are unique to you personally.
    You can download software installers from the web any time but, without your unique serial number, you'll be stuck with using the software in trial mode.

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