Bounce Management - Hard Bounce Configuration

Dear Experts,
We have got a requirement to configure bounce management functionality for emails that are bounced back.
The bounced email (hard bounce) should be forward to a specific email address.
We are now struggling with Bounce Management Configuration, it seem not working. We have try configure as per sap note and help.sap.com but seems not working. Also I have notice that there are lot of question posted here but there is no resolution. 
Can anybody kindly help how to configure the bounce management?
Also if possible could you please help recommend how to implement the Forward mail functionality of ERMS in bounce management context.
Thank you very much in advance.
Regards,
Wimlak

Hello David,
Please refer the following link.
http://help.sap.com/saphelp_nw04s/helpdata/en/44/45129ff1f014bce10000000a155369/frameset.htm
http://help.sap.com/saphelp_nw04s/helpdata/en/44/449538faab0597e10000000a155369/frameset.htm
Please letme know if this helps.
regards,
Muralidhar Prasad.C

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    제품 : AOL
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