BOX31 - Users cannot access InfoView
After upgrading BOXIR2 to BOX31 the users cannot access InfoView. The following message is shown:
Account Information Not Recognized: Enterprise authentication could not log you on ...
As administrator I can access OK.
What has changed between BOXIR2 and BOX31 in terms of user authentication?
Thank you in advance.
The structure of the users is as follow:
Management (at the top)
- Accounting
- Marketing
- Sales, etc
Users can then access one of the above, only one.
Universe restrictions has been applied to allow users to see information related to their department only.
We do not use any Windows AD authentication, it is just Business Objects.
Thank you.
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InternalUrl :
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OAuthAuthentication : False
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Exchange2003Url :
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InternalUrl :
ExternalUrl :
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InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
BasicAuthentication : True
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Exchange2003Url :
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InternalUrl :
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Identity : HKEX\owa (Default Web Site)
InternalAuthenticationMethods : {Basic, Fba}
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InternalUrl :
ExternalUrl :
Identity : HKEX\Exadmin (Default Web Site)
InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
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WindowsAuthentication : False
DigestAuthentication : False
FormsAuthentication : False
LiveIdAuthentication : False
AdfsAuthentication : False
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SetPhotoURL :
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InternalAuthenticationMethods : {Basic, Ntlm, WindowsIntegrated}
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